@ZachsTechTurf I’ve been tryin to look at the pcs on your website, and I can’t seem to scroll through the restocked builds Are there only two? I guess I’m on mobile so that might be it but could you fix it?
I have an EVGA 3060 Ti that I love. I had no idea what went down between EVGA and Nvidia until I tried to find a 4060 Ti from them to upgrade with at some point :(
The worst part is, if you've ever tried to RMA something. They won't believe it came that way. You'll get "that happened due to incorrect cpu installation". Essentially blaming you. "No way it came like that".
@losi8ightyew as somebody who runs a manufacturing company, it's appalling that QC would he that bad. Of course we can't make every single piece 100% quality but we can make sure that nothing short of 100% quality gets sent to a customer.
I bought an Asus rog ultrawide monitor for around $750. Came with multiple dead pixels, they told me “it’s less than ten so we can’t replace it.” Id say they deserve it
To be fair though I think that’s actually a normal policy for every company that sells monitors.. Usually if it’s less than 5-10 I’ve heard it’s much less likely to get a replacement.
@@Justin-xi6ue If i receive a product and it isn't 100% fully functioning I'm either getting a replacement or my money back. You can't sell a broken product, there are literal laws against it.
@@bobbycasey7176 I mean you're right that it isn't fully functioning but technically it's still functioning. Unfortunately not all companies consider a few dead pixels or backlight bleed to be broken, and so it's not really worth it for them to even deal with. If they don't want to replace it best case scenario is probably a partial refund though at least. Personally I would probably just buy a new one in a better condition, and stick the old one in the box to return it to the retailer if I was desperate enough. 😅
@@Justin-xi6ue pretty sure that won't fly per European consumer rights. They would be 100% obligated to replace it or refund it if reported within 30 days. EDIT: There's a bit more nuance. 14 days, if purchase done online, return for literally any reason. Otherwise, the 2 year guarantee still applies, where, in my opinion, a monitor which has less working pixels than advertised is to be considered a faulty good.
@@ThatAveragePCGAMER69 what i meant was last month, i dont know exactly whose fault it is but its either nvidia drivers or amazons bad game..... either way many bricked gpus were rma
I’ve had a bad taste in my mouth with asus since 2011 when I got a pc from them and they “replaced it” 4 times in a year for faulty parts. I ended up putting my initials scratched in a sticker to see if they even changed the part. They didn’t.
It's not just motherboards. I had three customers come into the store with broken Asus routers in one week. They're usually my go to recommendation, but now they're the last thing I try to sell people.
ive had 5 gpus sendt to me that was bricked from the get go. atleast here u have the law on ur side no matter what. so the 6th worked for 5 months then got a new again that still works. STILL...........
Thier laptops are crap too... Every one of them that I knew belonged to friends went bad or broke before other brands. Just junk. I won't buy anything they sell. All crap. Used to be good.
Craziest thing…I literally searched “asus pc build” bc I wanted to do a majority ASUS build and his video was the top result 😂🤣 imagine planning to build $1200 a pc using ASUS parts and the first thing you see is someone basically saying “f*ck ASUS!!” 💀💀
For the time being. I guess this is why companies dont worry about youtube reviewers. Jay probably is 1million usd away from silencing his mouth. But Asus didnt bother
:I have to agree with you. ASUS really screwed themselves. Top shelf, premium component failure happening with increasing frequency. Not a chance I'll ever go near ASUS ever again. In my opinion, they're resting on their laurels. Do you remember about 2005-2006 when there was the bad cap fiasco with ASUS ? They lost a lot of die hard fans over that.
ASUS has been pulling this shit since 2010. People on some old OC forums that dont exist anymore were getting bent pins. Asus responding with "its your problem, learn to install cpu properly." responses in email. Back then no one used social media how they do today, so it never got mass exposure.
I got an asus motherboard for my first and only pc as a child... It sat for an entire year, got 3 replacement motherboards, a replacement ram and gpu. Nothing would work until I switched motherboards to gigabyte. Instantly fixed all my problems.
Their reputation might be down the gutter. I think it would be good time to take advantage of that and buy up cheap asus motherboards... (just don't buy the one that has the problem)
The problem is they all have that problem. The amd problem where the cpu blows up is a bios problem, so it is on all of their motherboards. And if you download the beta bios that “fixes” it, it voids your warranty.
their production quality monitoring is beyond awful , Bought their laptop and Jesus f ing christ , therma problems , degrading of graphics and other parts , graphical artifacting and glitches , reduced performance and fps stutter and FPS reduction over time , wont even talk about their terrible Armoury crate App ,and it hasn't even been more than a year , the laptob aged like milk in a mid summer day left under the sun with no shades to cover it , at first i thought i was one of the very unlucky ones after all it's "ASUS" ,this can't be that common but jesus , i read forum after forum about their faulty products including thier laptops and GPUs and other parts , i have tried every god damn DIY solution there is online to try to fix or improve the laptop to no avail , apparently worse than their parts is their warranty rules and customer service depending on where you live , i'm sorry but your motherboard proabably will barely outlive it's warranty if you're lucky , don't take any chances with your other part like GPU and CPU ,it may not just blow up tommorow , but the ominious ASUS count down has started , Regret is all Asus has brought for me , sorry for the bad english
Yep. Bought an ASUS back in the relatively long ago and had issues with it, replaced it with an ASRock Extreme3 board (first ever board I bought from them, can't remember which chipset) - that board received BIOS updates for ~5 years, every time a new technological feature came out (UEFI, then NVMe, etc..) ASRock would release a new BIOS to support it. Sold me on ASRock. The ASUS board I tossed got like one more BIOS update. Fast forward about a decade of only ASRock or MSI boards for my builds, and no real issues, I decided to try out the Crosshair VI Hero for AM4, thinking it would be a great board. Nope, it dumped too much power into the CPU and BIOS updates were sporadic at best. Eventually had to RMA it, so I bought an ASRock X570 Taichi... ASUS sent the defective board back and said nothing was wrong with it. They were wrong, it didn't survive putting another CPU into it, so I just tossed it and washed my hands of ASUS. Now I'm rocking an ASRock X670E Taichi and every system in my house is ASRock based.
cant relate, had a laptop of theirs for 8 years had to replace 1 fan after 7 years and also the screen but it wasnt really that hard to replace, fan was a slight pain ill admit.
@liamseven1604 every Asus laptop I've bought always just dies on its own through some issue after like 1 or 2 years. These were by the way work laptops, so I didn't install malware. I've switched to lenovo and haven't had as many issues.
@@liamseven1604 obviously YMMV, for me, it is graphics card and motherboards, somehow, ASUS's always dies on me, OTOH, I have gc and mb from other brands which are still working after 10+ years.
When we stopped putting Asus components in our PCs, complaints and refunds decreased from 30% (in the case of motherboards from 40%) to 10% up to maximum 15%, that probably says it all.
Well, now that you mentioned this can you also clarify what other brands you used other than asus, cause this may kinda suggest the reliability of those. I'd appreciate it
@@doublem207GPU/motherboard Gigabyte…ram/ssd Kingston…cooling NZXT/Noctua…And cases its most individual part but top 3 sellers are be quiet/nzxt/fractal
Honestly, ASUS had issues with quality control for a long time now. Back when the Vega 64 was released and they started completely automating their production lines, that's the first time I had issues. I had 2 DOA GPUs, then 2 defective, then 2 defective Motherboards. I really liked their products (in regards to design, etc.) but when they break down constantly I don't want to use them.
Bro back in the day asus was one of the best manufacturers, still got a laptop my father bought in 2011, specs like an alienware from that era for less money, still runs great
I have Asus mobo and from time to time mobo decide that I experience surges and reset my pc , PSU fine , sometimes I get 3 reset per days like 2 days ago I had right that one was cause by Dredge = light way game , and since then I had no resets ... ASUS never change -_-
It feels like the same thing comes from 2 different production lines sometimes. One to get a working product out of the door and generate hype and the other to squeeze out some more money. Same for MSI. Just look how many motherboards have a version 2 that is a completely different board with just the specs on paper in common.
After both me and a friend of mine had problems with our Z170 systems I never bought Asus again, ironically enough I switched to Asrock and so far I had no idsues
@@damianosplay9457 Alienware are junk. GamersNexus has done reviews on a few of their computers, and they never get near their advertised specs. Alienware is Dell, and Dell only makes junk.
Mine came without problems, don't worry too much, tbh the mobo was really bad packaged (pins and solder points going through the plastic film) But it works. If yours doesn't just send it right back or do it immediately if you can afford a more expensive board for your needs.
I had to send a (4070 Dual) card in with a DP connector stuck in the slot, absolutely would not release, like there was a bur in the DP port or something, I could see the latches going down but it wouldn't come out. Figured worst case, out of warranty repair (wasn't THEIR DP connector I stuck in there!), $25 part with an hour labor to just slap a new DP port on the PCB and call it a day at like, $250 max after shipping. Got the quote back, $905. They wanted to just replace the entire card with another B-stock at full non-Retail price. Asked if that was a mistake, they were like nah, but if you've got a receipt we can try and mark the price of the replacement down to retail. Declined, had it sent back, took some tweezers and a magnifying glass and managed to get the DP connector out with a $5 pair of tweezers and five minutes. The card was less than two months old. Their RMA department is an absolute joke. Asus gets $0 of my money for the rest of eternity for that one. I would have appreciated an ATTEMPT.
This isn't the first time ASUS had motherboard issues. Back when vista was being bundled in prebuilts, there was an hp media center pc that had an ASUS mobo in that was faulty and was known to die frequently.
Last time I ever bought an ASUS mobo was the ROG Strix B450 for my computer to upgrade it from a dirt cheap ASROCK MB. Started having issues with the machine just turning off. Checked Ram, graphics card, even the processor on the old board. Ended up doing research it ended up being ASUS software not playing nice with corsair stuff. Ended up just ditching ASUS entirely. I actually just bought an Asrock X670E mb for my new CPU. Despite how cheap a lot of Asrock stuff seems to be, I've had nothing but good things to say about it.
@@foxtrotgamerutube My last mobo was an asrock, can't recall the exact model but it was released around 2016/17 or so. I used it with an i5 6600k. That thing still works. Asrock seems like they always release stuff for cheap as that one cost me like 110-120 and their stuff never has issues. Currently using an msi which is my favorite brand but asrock is a close second when it comes to mobos.
The one time I've bought a recent Asus motherboard (TUF Gaming X570-plus WiFi), I've only ever had issues with it up until VERY recently. First, the board wasn't shipped with an even remotely up-to-date BIOS, and I bought it specifically because it said it was Ryzen 5000 ready, which was not the case at all when I got it. Since Asus doesn't have a BIOS flash feature that doesn't require any hardware like almost every other major brand does, I had to swap in an older CPU to update it which took like 3 hours total since I had to take a good portion of mine and my dad's builds apart since he's the only way I could get an older CPU to swap in without going to AMD or ASUS directly about it and waiting another week just to use my computer that I had just spent $2.5k on. Then, when I go to use the PC and check to make sure everything was working correctly, I noticed my RAM was at a fraction of the speed it was meant to be at and going into the BIOS, I saw that XMP (or whatever tf AMD calls it) was already enabled, changing it did nothing, and setting a manual memory overclock to the rated speed of my RAM caused some weird system instability, so I just left it alone (it defaulted to 2666MHz and the memory was rated at 3200MHz and it was still usable). I flashed my BIOS again like 4 months ago and it's now working fine with XMP. It's a huge headache that I've never had to deal with with any of the MSI or Gigabyte boards I've used over the years.
There are very few people online whose opinion I value but after watching Jay's videos for over 5 years now, I've learned to trust what he has to say. I'm gonna be steering away from ASUS.
I'm in the same boat. It's unfortunate because MSI motherboards with the same features are like 30$ more. But I'll begrudgingly pay 30$ for peace of mind.
@@ekayn1606 As long as you live in the states, but I found that when I go abroad, MSIs are the only MBs to die from power flucuations, even though I use a UPS. Do not take MSIs out of countries with reliable and smooth AC. Other than that I love them.
Dick move for sure, but why didn't they patend it in the first place? They weren't new in the industry. And let's be real, 99% of the people bashing thermaltake would have never bought a caselabs case anyway, because of the insane price 😂 They only care because of Jay
@@Blobb2013 Its 1 thing to patent something that isnt theres, its another to sue them to the point of bankcruptcy. And bad take, there are people who bought Caselabs and bash thermaltake and there are people who will never be able to buy caselabs and still bash thermal take. Hell, thermaltake on a good day would be their stuff breaking and not breaking anything on your PC with it. They are the company I go to if someone I dont like asks me to build something for them.
@@Pandize This is the route . MSI Z690/ S360 cooler/4090 SUPRIM LIQUID. Put into a Corsair Obsidian Series 1000D Super-Tower. Best pc I ever put together.
I bought an Asus motherboard a few years back. It came with a ton of bent pins. Tried returning it to the seller, they refused to do it so I had to file a dispute with my bank.
Meanwhile in Germany, someone made a purchase with MY Credit Card while I never got the "TAN" code that is required to confirm and yet my bank keeps claiming: "We can't do anything about it."
ASUS build quality today is indeed questionable. Unlike on the 2010s era, their build quality is insane. Just check your local PC/Laptop repair outlet. Ask them what brand got most on the list. Yes, ASUS
@@mayuravirus6134 phones don't have problems as laptops do unless if the owner damages the phone. Phones and laptop are built different from inside of course, phone were built to handle heat while laptop fails to and laptop collects more dust but it is easier to open up laptop than removing back of the phone.
Ive only installed two Asus motherboards in the last 20 years , the first one was DOA in 2002 and replaced with a Gigabyte that still runs to this day. The second one in 2010 lasted 6 months before hitting the grave replaced with an MSI also running to this day.
I had to deal with Asus support a few times back in the early 2k. They kicked ass. Then late 2020, I had a problem on one of their $300 mobo under warranty. They ran me through all the "replacing RAM, unplugging cards, re-install cpu, etc" even though I told them I have done all that. But no problem, I did the same. But by the time I almost did all the L2 level crap, I was finally sent to L3 who told me to send it in for an RMA. This was MONTHS later.
Same I lost over $600 from a faulty mother bored. I had to sent it in and they “fixed it” and sent it back and I had to resend it again cause it wasn’t fixed so they “fixed it again” and then it killed my i9 9900. So I just bought amd shit after and havnt had any problems sense
Msi is goated ngl, i still have a build from 2016 with a msi mb gpu and power supply and its still working, my new build also has a msi mb and power supply and also no problems at all
The best feature is that MSI boards can use ram of ANY firm. While ASUS can use only ram of "certified" firms... This was a punch from Asus then I wanted to test ram of different cost\quality.
Petition to make cpu covers transparent and make a lil window on the box to always be able to know if the pins are bad, same can be applied to returns and they wouldn't need to open the product 💀💀💀💀💀
Back in the late 90's and early 00's, Asus were QC champs. In the 10's I noticed their QC dropping to gigabyte tier. Their products have also become exceptionally gaudy to boot.
@@OberWanKenobii true, they tech media has just figured out how to increase the voltage in these chips to the point where they can melt to silicon from the inside 🤡
@@OberWanKenobiiit’s almost like these “fake tech guys” are not actually fake, and probably have more knowledge in their pinkie toe than you ever will about this kind of stuff
Had the same problems with an Asus board that came with bent pins. The company I bought it from just blamed me for the bent pins and I couldn't get a refund...
@ulrohermit1369 : They're not much interested in defective product or reputation. They're resting on their laurels with little consideration for the long term effect of their actions. My proffered board is MSI. That came about due to the A-bit crash & burn. Soyo had some interesting designs. I also liked the Hercules 3D Prophet & BFG Asylum graphics cards. Damn, I'm old as dirt.
@@s.e.n3264 doesnt really matter, he said he would never use Asus again, then a few months later uses an Asus motherboard in his personal pride and joy.
@@ConnorH2111 Maybe things changed, or he didn't have a choice. Besides, why are you trying to start shit over something that happened 4 months ago????????
The only Asus product I own is a 2015 1440p 144hz monitor, and it still works well today. Maybe they gained a reputation for their products in the past?
I have a rog strix asus laptop from 2016/2017 ish it's the i7 7700 1070 8gb with 32gb ram and it's still going super strong when I'm away, cs still runs at 300fps and wow runs at the cap I set of 120 fps. I have a 144 hz rog strix monitor from 2017/2018, no pixels missing runs great. I have a rog mouse i bought at the beginning of 2020 that's been crispy the whole time, still no double clicking and I haven't even replaced the extra left and right clicker switches that It came with, rog is amazing. Just because one motherboard had issues. I don't give a shit what 1 youtuber is boycotting. Don't be a sheep.
I only tried building with Asus once and Had to return to Micro Center twice because the first motherboard had missing caps sent out from the factory so the staff at micro Center said let’s just check this exchange to make sure it’s good before you drive nearly seventy miles back home. The staff opened the second box same issue as the first so they opened up a third one it had bent pins after that they let me get a more expensive Asrock motherboard that had even more features for an even exchange. This was back in 2012 and I have never tried to use another Asus product again. I’ve always had good results with asrock and msi.
That’s when I stopped getting Asus products. When I saw them launch the ROG series, thought to myself, Oh shit they’re mainstream now… There goes customer satisfaction.
@@M3huehue back in the early 2000s they were. for example: ROG was the first to put an LN2 mode onto their boards. They were also the first to put things like multimeter probe points on boards for extreme overclocking. They were also one of the few boards to allow you to turn off PCI-E lanes at the hardware level (again for extreme overclocking) And I may be wrong on this one but I also remember them being one of the first options to allow 4-way SLI in the early days (as it required fancy PCI switching back in the early days).
Trust me they are great! I have never had a problem with an ASUS product and have been using them for over 10 years. My uncle can also confirm this and he has been using them since they were a startup.
My first ever build I used a Asus MB but it never turned on. I was so confused and assumed that it was my own fault, so I took it to a PC build and repair shop to see what was wrong. They did a complete tare down to see what happened and basically told me I got a faulty motherboard and that it basically blew up every single part in my tower. Quickest 2.5k I have ever lost, never trusted them again.
I remember how I discovered a HUGE issue on GTX 1070 Ti ASUS ROG STRIX once. They didn't make a proper heatsink plate for VRAM so it doesn't cover at least THREE VRAM CHIPS. I was forced to make my own plate using scrapped car amplifier because it had some material that I could use. It dropped temperatures by at least 15 degrees.
I've always had good experiences with Asus so it's unfortunate that all of this is happening now, gonna have to rethink things a bit next time I need a new build.
I'm in the same boat! Had ASUS monitors (I've only ever sent 1 back but the process was really easy) , Motherboards and GPU's in multiple builds. I like their products. It sucks that I'm seeing more and more negative feedback from people about their products, definitely will be considering other options for future builds. I had confidence in them and especially seeing Jay and GN show their experiences and others who have submitted theirs, it's making me reconsider my preferences. A lot of companies have issues at the moment so we just have to pick the best out of the bad bunch. 😢
The only thing ASUS benefits for us gamers now is being a competitor for innovation. ASUS has some insanely cool devices but they’re not about the customer anymore they’re about their brand. Companies like Valve and ASRock deserve our money more
I bought a Asus gaming laptop maybe 15yrs ago. Dropped close to 2k it was on sale. Came with an exceptionally long warranty at the time. Hard drive and motherboard failed 8 months later. They wouldn’t warranty shyt! I haven’t touched anything from their brand since!
My experience with ASUS: Bought a gaming laptop. I took it apart one day to clean it and investigate a rattle + vibration. Come to find out, hardly anything was screwed in and what was screwed in was loose. Oh, bonus points for the fan blowing the wrong way.
Makes me glad I got a Lenovo Legion, had no issues with it. I just use it as my Desktop PC at homr with an Alienware aw3423dwf and it runs beautifully. I'm actually impressed how well it does for a laptop, performance is pretty much on par with it's desktop equivalent.
@@Jake-0011 can attest to the legion that's the laptop i got after and it was so much quieter as well asus seems to have really loud fans or at least is always running on high.
there were multiple other incidents as well, one of which was a capacitor installed in an opposite polarity in multple boards of one type that caused actual fires in PC blocks
This week nearly 2000 customers with ASUS wifi routers of our local ISP fiber internet provider lost access to the internet. It was hell. It took so long to bring internet back online.
@@EllRiverthey pushed an update for bios of those motherboards saying it can possibly fix the problem keyword here is possibly, which means it is not confirmed and tested enough to make it 100% working fix. Not only that they also said, if your motherboard is under warranty and if you apply that fix update to your motherboard it will void your warranty.
@@skygazer2678 Gross overreaction by people who don’t even stop to think logically. The beta bios warranty issue can only be rationally explained by it being an honest oversight and posting the standard disclaimer. 1. A manufacturer solution to a warranty/recall issue cannot void a warranty. There’s zero benefit to even trying because of 2. 2. Doing it intentionally would be incredibly stupid because of point 1 and because the PR nightmare that would ensue is obvious and foreseeable. To argue that they did intentionally is to argue that they did what they know is illegal to save rma costs on a handful of boards despite having to know that the PR disaster would be massive and significantly hurt sales. To argue that it was intentional is to claim that ASUS intentionally acted against its own self interest because the list sales from the PR nightmare would surpass any savings from denied warranty claims.
As an ASUS User from 2017 until now, i’ve used the Asus Laptop X550IU and Asus Laptop TUF F15. Both had the same problem with the Wireless Connectivity ( WiFi and Bluetooth ) both randomly dissapear when bumped or just idle. The same problem happened to my friend using the Asus TUF A15.
Same with my Strix Scar 3, mf overheats a lot out of the box, had to repaste to fix the issue. I do experience Bsod every now and then too. I'm never gonna buy a laptop again but if I'm going to I'd rather go MSI.
After their GPU they ain’t making any products for consumers to pay any attention, owh owh they make great power supply, I own at least 3. Yeah that’s all they got for now.
@@servenbolt6340 I purchased their EVGA z690 mobo and paired it with a 13700k and 4090. I've had no issues and absolutely love it. Plus, I got it for $299.99, over 50% off. If they continue making motherboards in the future, I'll happily get another.
I had a few run-ins with ASUS hardware earlier in my pc building days and have avoided them ever since. A few poorly designed asus laptops. Never had much grief with MSI and Gigabyte motherboards, or MSI/EVGA GPU's.
Yeah i hate asus because it have very ad quality and bad feature and dont worth to put the money on it it is like blind money which some people spend on just on it brand and design
@@zakiullahkhan9255 asus refused to honor the warranty because it was technically overclocking causing the issue. Even though they literally advertised the “overclock” performance. That’s the reason why they are number 1 on the shit list rn. Not because the boards are melting, but because asus refuses to refund. AMD even refunds the processor even though it’s technically Asus fault.
That's what the guy just said. "This RU-vidr KILLED Asus from ever being featured on his channel again". Do you not know what that means? That means yes he dropped them as a sponsor. How slow are you?? Please get a brain. Thank you.
Yeah, you're right. He's just publicly in a good position to call them out. While in the backroom negotiating a better deal in the future. Also content, content, content. Every new ASUS product that comes out, will have a Jay's video with "IS THIS IT ? Is this the one? Did they do it right this time?" It's sensationalism
I completely agree I just built my first overpowered computer with a 4090 and an Intel I nine I had to get three new motherboard because the other two were straight up faulty, thank goodness the warranty from the computer store was still there
I feel like a Asus is quality control is dropping I’ve had too many aces products fell on me, and it hasn’t even had anything to do with the user two laptops had screen failures. I had to faulty Asus Strix motherboards, and a phone that stopped connecting to cellular services and kept giving errors.
@@alexanderzawydiwski9534 I’ve had issues with their monitors as well. From my own experience and dozens of others I know ASUS monitors do not have a long life span. Between multiple models, I’ve seen the same screen tearing and dead pixel issues. The only other monitors I’ve seen with identical issues are low end Acer monitors. They seem to run into problems after about a year and a half.
@@alter6243 update. I also think Samsung’s in big trouble too. This is the third defective 980 Pro SSD I received from them my first month. My system ran fine until I kept getting blue screening. I’ve also noticed windows kept finding lots of corrupted files, and I would have to manually fix them even with a fresh windows install it keeps doing this, but when I swap SSD I don’t get this issue, when I run a diagnostic, it passes all tests but when you try to use it in the the real World, it fails I also had a friend with this exact same issue and it turns out their 980 Pro was defective too. I called Samsung and their text port is terrible. It sounds like they are having a party in the call centre and their technicians mumble, and has extremely hard to understand, and it’s not just me experiencing this people around the world that reporting the lifespan of they’re not needy pros dropping by big numbers and not going without showing science of issues
I rma'd a motherboard that just stopped working. And ASUS said I broke it and refused to test it and tried to charge me 160% the original price for a repair. My friend's ASUS 3090 rgb stopped displaying color, and he is afraid to send it back for RMA because he has read other people have the same exact problem on their ASUS 3090, and ASUS refused them as well. Even under warranty. I am never buying ASUS again.
Yes this has a huge impact for us builders. I never recommend MSI anymore cause of the Gamers Nexus happening. I never recommend NZXT anymore cause of their fire case. Asus's bad support will have me moving away from their brand. The dozens of people i advice throughout each month will also not hear Asus anymore. Brand damage is the worst damage one could get and they fully deserve it this time.
@@xaina222 Asrock is a brand that used to be bad but worked their asses off to now finally have a more premium board then all the competition (Asrock Taichi) they also have the best budget boards (Asrock PG & Steel Legend), Asrock is an amazing choice at this point in time. MSI even though their ethics and reviews are extremely questionable is still a good option. I would stay away from Gigabyte and Asus for now due to both of them making a hardware defective product and refusing to support it, then again at some point Gigabyte did end up recalling all of their units though only after major community backlash. Asus has still not sent out an order to recall their HARDWARE BROKEN motherboards, the bios update is just a software fix, Asus's way to safe money on high end premium products.
I'm putting together a part list for a new pc build. upon watching that video for research, I removed all asus products from the list. So at least in my case, it did have an effect.
Asus fell hard. I loved the ROG line but... we cant keep enabling companies that give us the shaft 24/7... you made a good choice! Just avoid certain MSI AIOs lol
Got one Asus motherboard. Works fine until I switch the board to another PC. Corrupt BIOS for no reason. Now, MSI and Gigabyte is my first choice for motherboard
@@OberWanKenobii except it's not the user doing any overclocking. The board just decides to send ridiculous (and deadly) voltage to the CPU because it thinks it's necessary for the memory to run as advertised...
This short doesn't mention the issue about how hard it is to get your warranty on your asus item and that's a problem all their products share, this comes from jay's and my personal experience 😊
In 2023, Asus made a revenue of $15.49 B, a decrease over the revenue in the year 2022 that was of $17.85 B. According to Asus's latest financial reports, the company's current revenue (TTM ) is $16.37 B. It shouldn't be surprising that some guy on the Internet had no effect on a multi-billion dollar company.
@@victorstratan I mean, I had an Asus Predator prebuilt, all Asus parts, for about 8 years. Upgrading by choice, never had anything fail. So I like my chances haha
ASrock is pretty much knock-off Asus anyway (and I mean that in a good way.) My first build had an ASrock Mobo because they were affordable at the time (2012ish.)
This actually scares me I just bought an Asus 3060 laptop like 3 weeks ago and paid for extendeder life and repair warrantys through the company hopefully they don't screw me if anything happens to my first PC so I'm enjoying it so far but now I'm nervous
I had 2 asus gaming laptops, both fell apart, and ran incredibly hot. Next time pay a bit more money and get a lenovo. I have the legion 7 gaming laptop, and it is all aluminum construction, and runs at 70°c when gaming, I've never seen it peak over 80°c.
For my laptop I wrote to Asus during its warranty asking them to fix the touchpad which week would send my CPU to 100% and there was no way I could stop it unless I restarted my machine. I also did some online search and found out that it was a known problem amongst other Asus users . They showed fuckall interest. In fact, their support sent me sarcastic emails in response to my emails asking for help. That was 10 years ago. I have never bought any Asus products since.
