Bay Area shop charges woman with Alzheimer's $7K+ for products; I-Team steps in 

This completely. And considering the circumstances, I highly doubt that loan would hold up in court at all (doubt it'd be considered consensual in this circumstance)

his name is 'goldman;. what do you expect?

@@easterworshipper5579 Goldin

@@easterworshipper5579 and your name makes me believe you are a very unpleasant hate monger.

You throw him in prison

Because he's probably done this lots of times

The same basic question could be asked of most criminals. I think that a lot of criminals have that same or similar lack in ability to see past right now.

7 thousand. Not 2

@@susannpatton2893I don’t think you finished watching the video

because the rest of society are idiots who believe in non-violence

This didnt happen.

​@@jasonscott4366lmao why do you keep commenting this on ppl's comments with similar experiences? Are you an Elements employee??? Are you the guy from the vid?

@@lollybowseroh he deff is, scamming little weasel trying to hide for his butt buddy owner

@@jasonscott4366be quite already

@@lollybowser exactly

I guarantee you that they're from Israel. They're all over mall kiosks too

Did they show an itemized bill for all the devices he refunded & creams he didn't? Curious if I missed a part.

If you go to websites like Gilt, you will see some cosmetics discounted by 99% (priced at $4,000 but, for limited time only, the price is $39.99!)-and they are still making money. So, the markup is north of 9900%.

The fact that she remembers much of what happened, being shown different techniques, given champagne, an inordinate amount of time lapsed then the pushed her out the door with merchandise. But, she doesn't remember giving them her card, nor signing ... Sounds like she got slipped something, or that champagne would not have worn off so fast 🤔 There may be more to this than meets the eye!

@@freeto9139my aunt has the same condition and she forgets pieces of things that happen so this could be the case…. She will Cook a whole meal and not remember making certain dishes

I'm from NJ and it reminds me of the guys on the boardwalk from many, many years ago that use to invite you in their stores for a knife demonstration!!

Exactly!

@@rf159a I remember Times Square being like that before Disney took over.

Seriously.

​@rf159a that reminds me of Sweeney Todd the uk play and movie.😂

The question is why are malls allowing these aggressive kiosks?? Main reason I no longer visit the mall.

​@@ambermyers7463The reason is $$$$$$$$$$!

I need head east bay

Had one of these experiences when I visited the mall, here in TN and it was a Jewish woman. Products were expensive AF!

Right and the kicker is the best skincare is going to be straightforward, more neutral products not luxury products that hinge on some new rare ingredient. Dermatologists say it time and time again: the best products are going to be La Roche Posay and Rovectin.

Wow that’s very understanding. Most car dealerships only cares about your money

3 cars in one day? Either the cars were very cheap or he was rich.

That's a good company! .y mum and I have this and it can get like this at times.personally not cars lol but home products x

Litigating this would be far more trouble than it was worth and the company would have lost significantly in terms of lawyers fees etc. They were right to rip up the contract.

One of the signs of bipolar is manic shopping...

You’ll break out in pimples if you miss a payment!

Right. A credit card with a limit/alert.

And or approval required before payment. Like the kind they make for kids

Might be time to stop going places alone.

Absolutely........ My mother-in-law developed alzheimer's age 88 and first thing her son did was remove her cards and cheque book. She was getting calls, messages and emails from all and sundry with demands fo payment of unwanted goods which never arrived anyway. A text arrived from "Amazon" supposedly seeking £2,500 for a TV that had not been returned along with several similar scams and of course she kept answering junk calls like that. Finally removed the phone but she would still get upset about not having paid and feared arrest. Son also stopped all of her charity donations including world hunger, water, children's education, donkeys, bears, lions etc which was costing her £95 a month. One well known charity which had always been close to her heart, actually sent her a letter requesting she increase her already substantial donations as inflation had reduced them. Son just cancelled them all!

We took all my grandma's cards away and always make sure she has $40 cash on her at all times. Everyone's happy this way.

You have to get them to uphold the laws; not just create them

The cops failed

The cops only are useless

@@bfrancis9898the cops can’t do anything

She’s not an elder.

In a wonderful reality, every business should go out of business then, they are all a bunch of thieves.

The F rating says it all but she can't walk around with any cards.

"restocking fee"... $1,700 to put a couple of jars on a shelf?

Exactly and just 15 mins later. That's criminal!!

They refused to take the creams back, the ~$1.7k was for the creams & a restocking fee for the devices he refunded her. How did so many people miss this in the video?

@@helpis0ntheway We heard it. It's just ridiculous. They're scammers, known for being scammers, reported to the Better Business Bureau, but sure "we didn't listen."

I volunteer to come and put it back on the shelves right where it came from for free

Exactly!

You know it, I know it. That’s how much it cost, even possibly less than that, but with a huge markup. Truly disgusting man.

That's over a 300% markup.

You don’t understand economics then but how is the business going to be accountable for her illness.

Huh? He took most of them back. The $1.7 k was for what he did not take back and the restocking fee. He's still a predator though. And a fool.

Yevgeny?

​@@didntlistendadda

@@Volundur9567 why sneer at an honest question? Never take up teaching with that attitude.

Agree 👍

@@didntlistendad Yes. "Eugene" in English.

Women

If you have the time, you should walk by this place while recording video. Expose their tactics.

Im Gonna go out on a limb and say this didnt happen

​@@jasonscott4366 oh, how surprising. A man undermining and not believing women. 😂 Nothing new, Jason. We just dismiss your skepticism and support each other.

Amen, and amen, and amen.

He needs to be very careful around windows in tall buildings. Know what I mean ? He's Russian, he will understand.

Where does the line start?

they don't care. He will probably just close shop and open elsewhere.

@@ThePsychoKillers😂over $7000? No…. He’d lose 50K for violating his lease

Nor did it cost $2k either.

Lets see what happens, he's obvious;y a slick conman so may survive.

They're Israeli so they get money from tax payers anyway, regardless bc this group of criminals have more protections rights and free money than any other group on earth

Stop calling her elderly. I am 61 and I do not consider myself elderly. She is sick.

@@HOODSSWEETIE I meant no disrespect as I am elderly myself.

@@HOODSSWEETIE61 is elderly

61 is not elderly. Mike Tyson is about to do a fight and he is in his 60s 😂 80 is elderly. people live to be 90 to 100 nowadays with our advancements in medicine. This woman is 60 years old with Alzheimer's, she not elderly she is just sick.

​@@HOODSSWEETIE well both of you are close enough. Your only 4yrs away

It's like a brick and mortar version of the county fair

That was my thought, as well.

God is watching all of us.

@@user-qf7ud5de9h but don't help us, THAT'S crazy talk

For what? She gave them her debit card? They need to take grandma's cards away and just give her $40 cash to walk around with. That's a $1,600 lesson for the family.

@@johnbarber7952 *You need a brain.*

I live on international Blvd east Oakland my liberal friends, and it already looks like little Haiti 🇭🇹

This shop is run by Israelis.

This. Not enough people fight back. Only 1% of insurance claim denials are appealed. The FTC has a quick and easy site to report consumer fraud. Local PD can also take reports of fraud. BBB will get involved and try to help. Local authorities, attorney general. File medical board and bar complaints against complicit lawyers and doctors. File VAERS report yourself if you have vax injury. EEOC for employer discrimination. Sure, there’ll be retaliation, which you use as further evidence.

While I agree that this business is morally bankrupt, the BBB is a total scam for both business owners and people who use that as a measure of a company's practices. They (the BBB) force you to pay them if someone launches a complaint against your business, legitimate or not. And the only way to get positive reviews is to pay them. It's kind of like yelp but with an airre of unearned clout.

@@davidcampagna2223 yes, bbb is a scam for sure

Karma plus..

i don't agree when people purposely leave bad reviews just because they saw something on tv. you never shopped there, yet you leave a bad review. the goal is to ruin them. tbh, it's kinda scary how vengeful people are, for something that doesn't even involve them. they almost get a high from it.

John Lennon: Instant Karma is gonna get you.....

​@anythingandeverythingABCLife Are you kidding me??!!! Did you not see what that store did to this woman?? You don't have to have a personal bad experience to complain. A normal person would stick up for this lady and community at large. Scammers, bad business people need to be shut down, period!!!! You're a piece of work for thinking otherwise!!!

@@anythingandeverythingABCLife Normally, I would agree with you about cancel culture. But this situation is different; we are talking about a business that scams a sick woman and has the potential to scam others. In fact, they do have that history already, and that is why they scored an F in the BBB.

Especially with a credit card/debit card that have a high limit

She should be allowed to walk around but with a body cam. I've seen an elderly lady in my neighborhood with one, when she stopped for conversation.

So because she has early onset of alzheimers she has to be locked up. You are both pathetic. To me it sounds like you have never dealt with someone with Alzheimers or dementia, it starts out very slowly it’s not noticeable at first. You have to go through testing just like dementia it’s silly little mistakes. But other than that you’re fine, I think someone at the store knew enough about the signs and took advantage of this woman. You can live for months with early onset of either alzheimers or dementor and still function 95% of the time. It’s just sad that there are people out there who will take full advantage of people like this woman. Something like this happened to my Dad at the shopping mall years ago while I was in hospital one of them skincare stalls hooked my Dad and they tricked him in to believing the product would help with my scars after my surgery. He bought 3 different skin care products for over $160 AUS and because of what they were they would not take them back as they are creams and once the items have left the mall there is no refund. I never told him that he had been scammed. I cannot use skin products due to allergies to most of the ones on the market. Once he had forgotten about them I gave them to a friend who could use them. He does not have cards in his wallet that are active now, I make sure he has cash in his wallet and that stops him from spending. He does not drive when on his own, but nor do I keep him house bound, thankfully I live in a small village, one thing here is they are a dementia and alzheimers friendly town, If he shows up in town looking lost I get a phone call and they make him happy with a cup of tea while a drive in and pick him up as if we had planed it that way. I hope when your time comes with this infliction your family don’t treat you as a prisoner in your own home but treat you with respect and have informed those around you to ring them so they can do the same thing I do with my Dad, allow him the freedom but with an invisible leash so that he can be brought home with dignity.

@@Master63y Good idea.

@@dawsie I don’t think anyone believes she should be locked away. Maybe she should always have a companion or as another commenter added that using a body cam will help. There are too many stories and posting of lost adults with this issue. My neighbor’s husband was retired and went to Atlantic City for the day. He never came home and was found days later filthy in an alley way. They didn’t know at the time that he had Alzheimer’s. It negatively progressed from there. Most like each individual is hit differently people are just showing concern.

You are right.

Blaming the victim?

@@bscats1it’s true whether it hurts your feelings or not

@@bscats1 How is protecting the victim = blaming the victim? Put your buzz phrases away.

This woman is sick and should not be allowed out unsupervised.

So you only do younger people like that?

​@992001jeffr anyone of sound mind is responsible for doing their DD and making their own decisions.

@@neonnoir9692 Ok, so you would do young people like that.

@@992001jeffrI hope most young people can make rational decisions, but who am I kidding. Look at social media.

Israeli owned shop. This is how they treat Americans.

At this same place or somewhere else ?

That's awful

Your friend should not be out alone. She cannot defend herself or think correctly. She needs to have a chaperone while out shopping. I am Glad she got get money back.

how about not talking to strangers on the phone? fixed the problem for you, no charge.

@@uy7munir I routinely hang up on phone scammers, but the elderly, especially those with dementia, are not as savvy. Thanks for playing though.

Life isnt perfect ​@@nostalgia46

@@socommaster That sort of goes without saying, right. Life is made all the less perfect by people who behave badly towards others.

True 😂

A loan wtf scammers. Fraud

A visit from the IRS might be just the cure for this.

The BBB has no authority over business owners.

The BBB means nothing. Plenty of garbage companies (including abusive debt collectors) have A ratings because they BUY their ratings. And as the previous commenter said, they have no authority or power. They are informational only. The problem as I said, is that you can no longer trust their rating system.

It’s not a govt agency

He could resurrect his dying business by giving free facials to dementia patients, and free foot massages to their care givers. Put a nice sign in the window and do that for a week or two. Plus an apology...about how he's learned from his mistake.

I checked a large home improvement company with BBB RATED AT F MINUS YES F-

It was her debit I believe

And his business has an F rating along with a lot bad reviews before that.

That’s what I thought. It’s a very nice community. I go to Los Gatos a lot and you will sense people there don’t like shitty things hahahahhaha

He will move somewhere else. He is Israeli.

@@bunjijumper5345 he's greek

Maybe they’ll deport him?

She can complain to her credit card. Family needs to take it away from her.

@@IrishAnnie I think it was her debit card. But I do agree, if her Alzheimer’s is getting worse, it maybe time to take her cards away. For her own good. Thank you

@@IrishAnnieThat's the problem, most of the charges were against her Debit Card which is virtually impossible to charge back against. Once the money is out of your account, it will take a court judgment to get it back. That's also why they made her take out a loan as well. But with loans, you usually have 3 business days to rescind them so that won't be a winning deal for them. The best way to deal with this is to no longer allow her to go out alone. Bad things will continue to happen. I know it is frustrating to lose one's independence but in cases like this, it is for the best.

"Restocking" fees are nearly always the wholesale cost of the product plus 2-5% It's to Guarantee a profit on returned items in case they can't be resold. Doesn't matter if the returns are in the exact same condition as when purchased and can in fact be resold, that fee will be charged regardless.

This is like some Elizabeth Holmes stuff going on here and yes I said her name in her fake voice.

The worst people take advantage of high trust communities.

Half of the bay area moved to the Sacramento Valley and they absolutely wrecked it. Trash everywhere, nasty, rude, mean , spiteful and arrogant drivers. Disgusting what happened. I'm not surprised someone in the bay area would take advantage of someone. All they worship is money.

Excellent solution with the debit card.

There is NO compassion anywhere in that ship show of a shop! I think tar and feathers needs a comeback and that guy is our winner!

Didn’t you get that this business is a rip-off company? They rip people off. That’s what they do. There’s not going to be any compassion.

Israelis and those of this tribe don't understand basic human compassion

Best skin care is moisturizer sunscreen and aveeno lotion. Nothing else

@@jdos5643 I'd also add Petroleum Jelly. It's what dermatologists recommend for just about everything. And is applied after surgery to incisions.

Unethical. NOBODY, I don't care how sane they are, would buy $7000 worth of that stuff. The salesman/woman has no morals. He/she had to know he/she was ripping off this old lady. It's no different than taking money from a three year old child.

That should be illegal. Try this and try that and secretly charging for all of it. They knew what they were doing. Business should be shut down for good and make the owner pay everyone he took advantage of. This guy's a big player. He didn't even bother to make the statement in person, kinda shows the person he is...And maybe throw him in jail too, and then may all of this may help to stop him from doing it in the future. If he does it a second time, he will no longer be able to do business in that state and harsher penalties to be given to him...

Whaaaattt??? Doesn’t make sense

Not elderly, just older. It's funny how she remembers EVERYTHING about that day but can't remember buying that crap.

@@dontbotherwithreplying1543 are you 5 years old? do you not know how early onset dementia works? let the adults talk in the comments go back to your cocomelon videos little kid

@@dontbotherwithreplying1543 Exactly what I thought but I also believe he scammed her too.

Bull crap. Tell me you do not understand what early onset dementia is, without telling me you do not understand what early onset dementia is.​@@dontbotherwithreplying1543

It's a chain, they are everywhere around the world...

Actually all they have to do is change their name. That’s why a lot of supply companies get a personal guarantee on contracts so if the business shuts down, at least they have an individual to go after.

I think she used a debit card. You’re right, a credit card company would remove the charges.

Hopefully that business will refuse to let him sale their products any more. I am sure that company does not want his reputation behind their products.

@@JRPLawyeress1 That's the reason you should never make purchases with your debit card using a PIN. Only use the credit option. Your bank will NEVER reverse the charges if a PIN is used in the transaction, because they will say, ONLY the cardholder should know the PIN. Several years ago, my wife and I stopped shopping at our favorite grocery store, when during their restructuring they required all transactions to be in the form of debit. We haven't been back since.

She didn't accidentally find herself there, he invited her in.

@@juanitadudley4788 and gave her free alcohol. I bet they do a lot of business after free alcohol.

I remember when trolls had some imagination and wit. Now you’re just pathetic, swivel-eyed crackpots peeing in alleyways and shouting at the wind.

it was a debit card - worse.

He's a genuine snake oil salesman! 🐍

They need to call him "Inmate number #####"

Yeah. They call Dolly Dementia "sucker" because there's one born every minute.

I have a movie called exactly that.

the exemption is if they have a sign posted by the register that says all sales final or no refunds but there must be signage visible by the register where someone making a purchase would be able to see it. it’s can’t just be written on the receipt only because you get that after the transaction has been done so no warning

And even then it’s still a civil case requiring going to court.

Always pay with credit card not debit, there are no charge backs on debit!

Zero personal accountability here. How would the salesman know she has Dementia? She can remember everything, but can't remember the purchase. Why hasn't the husband capped her credit card daily limit if she has dementia so badly??

The key phrase here was "cops decided it was a civil matter". So now it has to go through courts.

Wow

CANCEL CULTURE...get going on this one!!

I AGREE 100% !!! 🇺🇸 get him out the community!! Cancel THIS BUSINESS !!!

We all know where he is!!! Trust me typical of that culture!

She did great a great interview, but you believe her B.S, the only problem she had was buyers remorse.

@@user-mg2kf7dt9g What a dumb comment, were y'all there to witness this event that she had multiple glasses of champagne ? Y'all should apologize, you know nothing.

You missed the part where they OPENED a charge account. Not having anything would not have helped much.

@@PurpleRose8725 I think the charge account was for $1,600 -- if her max was $5,400 that's still way more money than she needs to be walking around

I'm sorry for your troubles. The husband was obviously new to his role as care taker. The best thing I did when my father got dementia was hire an elder law attorney. She got him in home 24/7 care during covid but it took 9 months from the start of the process. The rules have changed a lot since then unfortunately. So to every one out there? When a relative or spouse gets this disease...go to an elder law attorney ASAP. They usually give free consults also...pick one with good reviews. Don't automatically go to the first one and don't go the social worker route if you can possibly help it. But this may also depend on where you live in the US.

She sure is.

Bingo.

Remember this is a lady with dementia. She doesn't even know how they gotten her debit card. In her reduced capacity, I won't be surprised if these crooks took out the card from her bag themselves!! Thieves!!!

This woman only needs to travel with credit card. She wasn't thinking straight. I feel so bad for her.

It is your money, the credit card has different rules than the debit. It isn't the Banks money 😂 it's yours

@@susannpatton2893 no, it's not your money. you're borrowing from the bank, and paying it back. that doesn't mean it's yours

I totally agree but since she used a debit card, that means she had to punch in her PIN code for the transaction. Did he ask her and she had forgotten?