both sets of cabinets in the first two homes (and potentially the third) have the soft-close hinges but their soft close feature was not enabled. So, if your'e showing one of these homes (or buying one) keep in mind and/or check for the hinges. they have a little switch on the hinge that can be turned on or off to enable or disable the soft-close feature. for some reason the cabinets in this video are disabled (they may have come that way, and the cabinet maker never turned them "on"). each hinge has a switch, and the switch is mechanical, not electronic or anything... you just flip the switch and it moves this little piece of plastic that engages the soft-close functionality.