Great video! I'm also a Fiverr seller and I just wanted to clarify something: It is annoying when buyers order by mistake (or without reviewing your requirements). However, when that happens, I contact Customer Service and if they can see that the buyer did not follow my rules for that particular gig (gig description or FAQ), they will 'tweak' my stats so that I am not negatively affected. It took me a few months to learn that lesson but my tip for all Fiverr sellers is to write a thorough 'Requirement section', that way if an issue arises, CS will do the right thing.
@@phamminhtien7306 That might depend on your category as a seller but I'm a translator so I tell them to preferably contact me before ordering and if not, that they need to have an accurate word count, otherwise it gives me ground to cancel the order. If you have a thorough FAQ & Requirement section, and the buyer did not follow them, CS will do the right thing
I’ve been looking for black freelancers to listen to and I’m glad I had that instinct bc that discrimination factor is so important to note and how fiverr itself is discriminatory a problem I’m sure other freelancers if another race wouldn’t have a problem w Thank you ur work is so important
yes! there definitely is, I should have specified what I meant, I personally dont receive tips on upwork, and when I've hired freelancers, I have overlooked the give bonus feature. Fiverr prompts you with a pop up that I think upwork freelancers can benefit from!
Thank you so much for providing this video. I just heard about Fiverr and will be a customer, not a freelancer. You have given me many things to think about when I am searching for services. I want good service and don't mind paying for it. I don't want to accidently negatively affect any freelancer. This will help me be a good customer/buyer. Thank you
This was a super helpful video! I just created my fiverr account and now I know exactly what to do to hopefully minimize the effects of its flaws. It was also a good reminder not to compromise on the pricing of your services just to compete with super low wages.
I just love the way how you broke down the video. I've been a Fiverr seller since January and personally, I prefer to get contacted by buyers prior to them placing orders so I can at least try to get all the necessary info from them. I've found that whenever someone places an order without contacting me 90% of the time they either ignore the tier descriptions or give little to no requirements. I also got knocked down to no level because of this on the day I was supposed to be level 2.
After having been knocked down to no level, do you still receive clients? I'm new and still trying to understand the platform. Currently working with a client who, every time I ask them a question, they seem to panic and get really passive agressive about it. I plan to deliver early, so I think i'll get a good rating, but maybe a bad one on the private review that fiverr sends out after.
Tyra, your video was video was very helpful and informative. I’m about halfway through the development for a platform that I’m building for freelance creatives and this was a great insight of the do’s and don’ts. As a black man however, hearing about what you went through with Fiverr and the discriminatory client infuriated me. And the fact that fiverr still decided with the client is concerning on so many levels. I’m interested in hearing more about that experience from you. I’d love to come up with a plan to prevent that from happening on my platform.
I'm just someone who's considering going into freelancing, so trying to get a feel for the different services out there. The story about Fiverr siding with the discriminatory client was enough to turn me off. I don't want to support that in any way. Good luck with your platform, I hope it works out.
I think Upwork is great because of having to pay a small amount to invite people. This actually makes you commit at some level and will prevent a lot of time wasting.
I always stayed away from Fiverr or Upwork, because you can’t build an actual client base outside of their platform. Which is just unfortunate. But I’m not really building one that quickly by myself either. This made me feel a little better about them tho, I think I might give them a shot. Great video!
@10 🎶The Artist🎶 yes, I have definitely tried my hand at these platforms since my comment on this video. To be honest, I spent hours and hours for a week or two just getting my gig photos, job descriptions, profile & work examples looking great. My prices are very fair and my posted gigs are unique so they stand out. I spent a lot of time doing research about the platform, customers and the competition. To this day, I haven’t received a single order. I’ve checked the buyer requests regularly, most of the time there aren’t any. I do logo design, so there should be some every day, and there’s just not. For any of my gig types. So I’ve been struggling to get that first order for months and its left me feeling a little sour to be honest. The only thing that has happened for me on Fiverr at this point, is I received a few messages from a potential buyer that never panned out. That’s all. I’ve updated my posts regularly, and I’ve followed all of the tips that I’ve learned along the way. Still Nothing. I’ve had way more luck with personal networking and social media marketing, and I don’t have to take a job at 1/3 the price I normally would just to get noticed in a sea full of “designers” that are charging next to nothing for generic work that don’t even bother to spell things correctly in their gig postings half the time. It’s frustrating when you’re starting out, to say the least. But I’ve come to learn that I’m far from the only person that feels this way, and the only thing I can really do is keep trying. That’s my unpopular but honest opinion. Feels like an ineffective use of my time to be honest. But don’t let my experience shape yours. Do your research and give it a shot! You’ve got nothing to lose but time if it doesn’t work out. I’m sorry if this wasn’t what you wanted to hear, but it’s my experience on Fiverr. Sort of the same story with Upwork, but I haven’t invested as much effort into it yet. Good luck!
@@zitaonyinyechi7718 Hi, I will sincerely suggest to you, you surround yourself by those who have succeeded on upwork, and of positive mindset. You will see the difference. You will succeed in it. I started exactly a month ago. I was mentally prepared for setbacks, failure and obstacles...despite being an expert in what I do outside freelancing space.. I concentrated 6-9 hours everyday digging out knowledge on RU-vid University 🎓 🤣. Searching any info searchable till I discovered top rated freelancers that have made cool money. I got a big journal, I started taking serious notes and applying all what they said. I landed my first job in 2 weeks and two more others in a week (I wasn't expecting that at alllllll) To be candid, nothing good comes easy. What you surround yourself with matters! Should you sit amidst negative comments, you will loose out. I send out like 5-10 proposals a day. I am rugged. I just landed another good client ready to establish a relationship outside Upwork cos he was more than impressed with what I do. He even subscribed to my RU-vid channel.
I would like to appreciate u for this vid from the core of my heart. I have just started using the upwork platform and this was really helpful. Would be grateful if u can please come up with a vid on tips to start freelancing through these platforms and get the first few clients!!
Hey Tyra, as a buyer you do have the option to filter on the seller's location. The filter is under Seller Details -> Seller Location. However, speaking of bias and your situation with that buyer, unless it's something you need a native to do, I would highly recommend using sellers from other regions too, especially Europe. Top-quality deliveries don't only come from the US... that's why so many international companies choose their professionals from various countries as well as skills are really impressive and English is spoken pretty well by anyone as it's being taught from 0 grades in schools. :)
choosing to work with people from the US is a personal preference. In my experience I've gotten scammed using sellers specifically from the middle east. They dont deliver what their gig states they can do, which is what I was referring to in the video. And, the communication barrier can be frustrating. I've used the fiverr platform for almost 10 years now, and this is my experience.
i think this video is the most complete video on RU-vid or i must say internet. A big thumbs up. I just watched your first video today and wasn't expecting this much details. Very very impressive really. All questions cleared.👍👍👍
Ah, this was a great video! I can definitely tell that canceling an order hurts your account. I've only had one order and I had to cancel it due to a tragedy...my impressions and clicks are suffering. And I hate that it happened because I'm literally a New Seller! It sounds like they both have he opposing cons and pros and it's like a you can't win for lose situation lol.
Tyra this is so helpful!!! I just signed up for Upwork! I’m breaking into the design space! Thank you so much for your insight! Your videos are definitely HIGH QUALITY! Sounds like Upwork is the way to go!
Thank you for this, I was on the fence on fiverr as a designer but now I know to stay clear. You should have just did a video on upwork😄but this is cool because I appreciate all the information
I think both have their perks! I make more money "consistently" on fiverr these days, so I do keep them around, I don think it"ll hurt to give them a try!
Just found you today in my feed. Wow lady! You are top-notch and so thorough. Just great quality all around. New subbie-thanks for helping your viewers!
As a newbie, it's been impossible to get anything but scammers for me Also, you're so right, honestly selling gigs for 5 dollars never really made sense, after taxes and fiverrs 20%, where's your profit?!!
Right! But back when the platform was first created, this was one of the main selling points! And, after realizing it wasn’t an American company, that made it make a little more sense!
thanks so much. I'm a budding frontend web developer, and want to start doing freelance work once my skills improve just a little bit higher. I can't wait until I'm able to work for myself.
Thank you so much for the video. Been on Upwork for a few months now & definitely have been lazy with the job searching and whatnot. Havent even complete my profile lol but i booked a job as a script writer with someone paying $100 for 4 scripts. I dont think the time it takes to research & write the scripts lines up with the price at all but ill get the hang of things
This was super helpful - thanks for being real about both platforms! I've had over 13 years experience freelancing, but need to pick up some extra work & am researching both. Your take on the woes of Fiverr gave me shudders. I knew it was pretty bad, but didn't realize the full extent.... it seems more like the 6th circle of hell vs 2nd or 3rd circle.... I think I'll go with Upwork lol!
Fiverr is the worst app for freelancing. Some buyers abuse of the ask for revision button and CS is aware of that. They ask for work that is outside the initial scope. Since CS has 0 technical knowledge they always side with the buyer. You don't get paid and buyer gets service for free. I have also had my gigs removed for no reason and got a permanent ban. When I asked CS they said that programming robots for forex trading was not allowed. A quick search shows 100's of people selling them. Upwork has higher quality clients
Thank you so much for your comment! I am so glad you enjoyed the video! I suggest both, then see which one ends up taking off for you first and putting emphasis there!
Great vid Tyra. I dont belong to either platform as yet. I was a copywriter (with a science degree) for many years back in the actually "Work for an Ad Agency" days! After a very very very lengthy tropical retirement, I am looking back into copywriting. What are the chances of making a "Consistent" 550 Australian dollars (372 US) every week on either platforms? It obviously isn't much and I assume it should be easily achievable, but the digital age has totally levelled put the playing field in a huge way. Thanks Tyra
Fiverr removed my gig by saying it’s inappropriate just because someone flagged it and now my account is on review. While the other sellers are working fine on the same category offering the same services. This is totally biased.
I am the buyer on fivver. When you need help from Customer Service it is difficult to communicate with them. They canceled my account twice and I have no idea as to why. The first time they reactivated but they never answer my question as to why they pause my account in the first place. Tonight I decided to go into Fiverr again to look for someone to help me with my website and I get a message that is frozen. I cannot work with these people and I would never recommend them to anyone.
I really really encourage you to bring that racist Fiverr situation up in either social media or frankly the court system. You’d make thousands if not millions :/ not okay. Plus you probably have conversation receipts.
I literally deleted the conversation last week, I did NOT realize I did that. im hurt. I have the receipts in the order window, but not the messages, so I lost a few receipts. But you're right.
The fiverr cancelled orders thing is real. I've complained to them multiple times and it seems there is no change. I always specify in my profile to contact me first before ordering, not that people always abide by that.
I just hate the bidding stuff on UpWork... majority of proposals are not even looked at, so I have to pay to spend a proposal that someone is most likely to ignore if you're not fortunate enough to be one of the first three people to apply. It's BS. Isn't it enough that they get a cut? And now that I understand that buyers have to pay to reach out to freelancers... it's even more crazy that they have us bidding for work like this. Talk about taking advantage of people who need work.
Wow! Very informative. I am just starting out as a voice over talent. I had no idea how Fiverr worked and never heard of Upwork. However, now I don't know if this is even something I want to do. It all sounds very complicated
I'm offering voice over. i went with fiverr. I set up my gig, but I am having trouble getting my audio file from audacity to fiverr. I saved the file as MP3, but I can't transfer it to fiverr. Any ideas?
Great video, I was trying to decide between the two platforms. You gave me a lot to think about, thanks Tyra. You have a great camera presence BTW. I'm an actress, so I noticed.
Knock down several levels. Years ago Ebay started a system where sellers were gigged for everything that went wrong but or didn't go wrong but there was a question. Ebay almost destroyed themselves. Sellers that don't deliver should get leveled down. On the flip side where there is an amicable settlement like a mis order there shouldn't be a penalty. They way to do this is to level down but allow responses from the seller. Balanced in both sides.
thank you! I am so glad you enjoyed the video! I prefer Upwork as a seller, simply because you have the ability to get less of a percentage taken out of your money, and as a buyer, I prefer fiverr!
