This video was a life saver. I've had my Bissel quick steamer for about 20 years. I used it two times in the first six months I had it and never used it again. Today I had an emergency that needed to be cleaned up . I didn't know if it would still work. It did. but I could not remember how to unload the dirty water. I've been working with it for about 20 minutes and it still wouldn't work. I came to RU-vid university and found your video. It was exactly what I needed to know. You are a lifesaver and I thank you so much for this video. I don't know what else you have on your channel but I'm going to go ahead and subscribe right now and thanks for your help.