The pump arrived with the circuit board and was an easy install. You covered key steps that I would have missed, such as moving the rubber fittings from one pump to another, the tubing from the steam generator to the head, and hidden screws (like the one behind the Bissell logo). This is an excellent instructional video. It seemed like a lot of screws had to be removed, but once the new pump was installed it went back together fairly easy. The steam pump must be a common problem with these. I see these units at the Goodwill outlets just about every time I got there, and often still in the carton.
Thank you so much! Great detailed video! I ordered the part and replaced just the steam pump and it worked again!! I found that I didn’t have to take the screws out of the adjustable length of the long handle rod to get to the pump. Clean floors again! Thanks again!
I just watched your video and ordered the pump. Partswarehouse owes you a beverage of your choice. If this fixes mine, I too will owe you a beverage!!! Thanks and great video.
Also I'm super pumped that I saw this video I was like about to start bawling because I love this machine and I spent all this time detailing it and trying to figure out what was wrong with it
Thanks for the video. Followed it and it worked for me too... however I jacked up the extender. It wont lock into place... I had to stop though as I was having a nervous breakdown by the time I finished.
Great video, didn’t need it for the pump replacement but great for the detail of dismantling to get to replace the handle assembly. This comes as one unit and includes the cable that plugs into the unit that you showed at 6mins in. Also the tip to get the lever under the spring at 7mins in - 🍻 cheers
@@prohomevideos replaced it last night, and when I heard that ticking sound got super excited. My 13 yo son helped me, not that I couldn't do myself, but I just wanted him to do something. Thank you so much, I really like this steam mop, I was ready to throw it away.
@@joy9073 That is nice that you got your son involved. Hopefully it will spark a "tinkering" young man and he can save himself and others a bunch of money.
@@prohomevideos the apple didn't fell away from the tree lol, his father is electrical engineer. He loves science, math and technology, wants to become an engineer but he doesn't know in what field.
Ordered the pump same problem vacuum still works but mot steam coming out hopefully this works ill be so happy as I love this mop steamer would hate to have yo throw it away
I just pulled the spade connectors off of the pump, they came right off. I then used the spade connectors from the existing circuit board that was still in the vacuum and it connected right up.
Okay I know this video is like 2 years old but if you happen to see this are all the screws that take it apart the same size or should I definitely keep them separated so I know where they go
Hi, I think I remember that a couple of them might have been a little different in length so if possible, maybe keep that in mind. I really don't think it will be that big of a deal if you put them in the wrong place, the ones that were longer were only longer by a little bit.
I now i need to replace the pump for mine i also bought i new vacuum im glad i can order the part and do it myself and save money because the vacuum works but its leaking from the filter like all the water from the tank drain out through that filter but the seal looks in good condition and not broken and leaves a lot of water when i mop is it because the steam is not working or i need to replace that filter too? Thanks for the video i will appreciate the response to my question. Thank you
Thank you so much for this video. I replaced the pump part & seems to be working with priming noise. I don't see steam & way more water coming out of bottom & seems to be dripping water by filter. Also I can't get the darn handle adjustment on correctly. In video says spring has to be behind but behind what?? Thanks again
@@prohomevideos I figured it out thanks. Had to hit it from the top so it would go under the spring & the side notches lined up. Seems to be working but now I have water coming out the back by foot. So now what? Opened up bottom all the nails are rusted up-ugh!!
Was your giving a knocking sound? Mine is generating heat but when I pull the handle it’s just giving me a knocking sound like the pump isn’t cycling water.
Hello - my Symphony Pet still has some steam coming out, however I've noticed that it is significantly weaker/less than before. Will this issue be fixed with a new pump or is this a problem with a different part? Appreciate the help, thank you!
Hi, I am not a repairman, just someone who took a chance with replacing that part and it worked. My best opinion would be that it would fix yours though.
I have the same pet version. You need to remove more screws so that it comes completely apart (which it doesn’t in the video). The handle won’t be a problem.