boAt | Immortal 171 | Walkthrough 

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🤩

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What is beast mode

Hi! We apologize for any inconvenience you may have experienced. Kindly provide us with the product model name, purchase date, and platform of purchase so that we can offer you further assistance.- Sid

Hi Divish, please be informed that you will be updated for the same shortly (within 48 hours). Your patience will be highly appreciated .

Hello, please be informed that it's normal behavior for all our Immortal series. Once the TWS is connected, the LED will turn off to give you longer playtime - www.boat-lifestyle.com/products/immortal-171-wireless-gaming-earbuds?variant=40399976202338 . Feel free to connect with us in case you need any further assistance.

43mah in each earbuds and 380mah in case

Hi AJ, thank you for your interest. Both the products are extremely amazing. You can choose what your eye catches.

Please feel free to reach out to us if you need any further assistance. We are here to help you.

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Hi Sivalingam, please allow us 24hrs of time to get this checked for you. -Raj

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Hi, thank you for reaching out to us. Kindly allow us some time to get this checked and get back to you with an update within 24 hours. -Sam

Same issue 😊​@@boAt-lifestyle

Hi Krishna! We are very sorry for any inconvenience caused. Please elaborate on your concern so we can look into the matter and assist you accordingly.- Sid

Hi Madara, we regret to inform you that volume can only be controlled via device (mobile device/laptop) with which your earbuds are connected - cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_171_User_manual-01.pdf?v=1689670872 . Please feel free to connect with us in case you need any further assistance.

Hi Anuj! We sincerely apologize for any inconvenience you may have experienced. We request you to reset your product once by following the steps here:cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_121_User_manual-01_fb2c5639-2d7f-44d2-8454-37f04a7b32db.pdf?v=1698216169 If the issue still persists, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime via DM if you need any further assistance from our end.- Sia

​@@boAt-lifestyleEven after resetting, the problem is still there, did you come online yesterday or is this problem happening since yesterday or is the battery also I am also going down very quickly. Any solution please help me. I am wasting my money. Please help me. 

​@@boAt-lifestyleHelp me please

Hi Anuj! We sincerely apologize for any inconvenience you may have experienced. If the issue still persists, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime via DM if you need any further assistance from our end.- Sia

We sincerely apologize for any inconvenience you may have experienced. If the issue still persists, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime via DM if you need any further assistance from our end.- Sia

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your Invoice. We will help you at the earliest. -Sam

Hi Shantanu, we are sorry for the inconvenience and truly empathize with the concern raised by you. Please let us know the platform from where you purchased the device and the date on which the product was delivered to your doorstep for further correspondence. - Dia

Today

By flipcart

​@@boAt-lifestyle delverd today by flipcart

Hi, we regret the inconvenience caused to you . Please be informed that 7 days replacement policy is there . Kindly reach out to Flipkart support for the same and share the details of your concern, they will be able to assist you in this case . If you still face issues in getting resolution, kindly reach out to us once again for the warranty claim - support.boat-lifestyle.com/ (after the expiry of 7 days exchange period) . For any further concerns, please feel free to contact us at info@imaginemarketingindia.com or you can also write back to us. - Dia

Hello, long touch the right CTC for 3 seconds to switch to Beast mode - cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_121_User_manual-01_fb2c5639-2d7f-44d2-8454-37f04a7b32db.pdf?v=1698216169. For any further concerns/queries, please feel free to contact us at info@imaginemarketingindia.com or you can also write back to us. - Dia

Hi Krishil, we regret the inconvenience caused to you. Please refer to the user manual and reset your device - cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_171_User_manual-01.pdf?v=1689670872. If the issue persists, please let us know for further correspondence.

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No heat problem

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Hi, we regret the inconvenience caused. Please let us know the product purchase date and the platform from where you have purchased the product or the invoice at info@imaginemarketingindia.com so that we can assist you in a better way. Please feel free to contact us anytime if you need any further assistance from our end. -Adi

Hi Dheeraj! We understand your concern. If you face any issues regarding your product, or if your device has malfunctioned, kindly raise a complaint here -support.boat-lifestyle.com to assist you better and at the earliest. Try to register a complaint through laptop or desktop, if you are still not able to register please elaborate the error so we can assist you. Please note, customers will be directed to the nearest service centre if present in your pincode. If not, then we will generate a pickup to process the warranty claim. We empathize with your experience and once again assure you, it would be rectified at the earliest. For any further concerns, please feel free to contact us on 022-6918-1920 or you can also write back to us.

Hey did you face the problem now also?

@@Gamelover44-t1u nothing...after reset all shorted

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@boatlifestyle4466 alright i will wait thanks for replying.

How is the buds now and how is the latency while gaming​@@rikisukun5150

Yeh Its Static Noise...I am having the Same issue

Hi, we regret the inconvenience caused. Please raise a warranty claim using the link mentioned - warranty.boat-lifestyle.com/service-center. You can check the video guide for warranty here also: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-zINLCGzsLHM.html Thank you for connecting with us. Please feel free to contact us anytime if you need any further assistance from our end.

Hi Yash, we regret the inconvenience caused to you. Please try to reset the device once from the link here: cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_171_User_manual-01.pdf?v=1689670872 Also, please let us know the product delivery date and platform from where you purchased to help you better.

Hi, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at info@imaginemarketingindia.com with your Invoice. We will help you at the earliest. -Sam

Hi, please refer to the below manual link and you will get all the details on the charging steps. cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_121_User_manual-01_fb2c5639-2d7f-44d2-8454-37f04a7b32db.pdf?v=1698216169 Please feel free to contact us anytime if you need any further assistance from our end. -Raj

@@boAt-lifestyle There is no specific time mention how much time they take for charging My case was charging for four hour and they still blinking light on When it switch off can u suggest please

Please let us know the light color which is blinking still after switching off. -Raj

@@boAt-lifestyle case is still blinking on charging when it will off

Please let us know the product purchase date once.

Hi Iktedar, we currently don’t have it. But we’ve heard you and we hope to work towards getting them added to our offerings soon. You can click on the 'Notify me' button on the website to get updated when its back! You can check out our online marketplaces (Amazon, Flipkart, Myntra, Tata Cliq) or visit our authorized retail stores.

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We completely understand your concern. If you face any issues regarding your product, or if your device has malfunctioned, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. Feel free to respond to this message for further assistance.

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@boatlifestyle4466 my mistake it's working now I just tap on the SBC option and change it to HD. 🙂

@boatlifestyle4466 u fake shit

Hi, we apologize for the inconvenience caused to you. Kindly share your order ID/ticket ID via info@imaginemarketingindia.com and allow us to assist you with the best possible resolution.

Hi Suman, we are here to help you with your query. Please note that the case RB LED will blink for 10 seconds, Which indicates its in charging state.

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Hi Salman, we are sorry to hear about the inconvenience. Please let us know the exact issue you are facing with the product at info@imaginemarketingindia.com so that we can assist you in a better way.

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Bro you should choose right earbuds which will give you comfort

Hi . What is the defect please tell

@@tommyshelby6512 open and close cover problem ..not working properly and ear buds also not working properly

Same problem bro

I just received this product today from Flipkart and it seems to be working fine bro.

Charging k vakt case ka RGB light chalu rahta hai kai?​@@vanshmaheshwari188

Hi, we are sorry for the inconvenience and truly empathize with the concern raised by you. Please let us know the platform from where you purchased the device and the date on which the product (Immortal 171) was delivered to your doorstep for further correspondence. Additionally, please share the purchase details of Airdopes 161 as well for further assistance. - Dia

Hi! We are sorry to hear about that. Kindly help us with the product purchase date and the platform from where you have purchased it so that we can assist you in a better way. -Adi

@@boAt-lifestyle I have purchased my product on 24 aug 2024 on Flipkart

@@boAt-lifestyle I have purchased my product on 24 August 2024 from flipkart

@@boAt-lifestyle I buy mu product on 24 Aug 2024 from flipkart and I am facing one more problem that my tws is not charging while I kept it on its box

Thank you for sharing the details. We can see that your product is within 7 days exchange policy, please reach out to your seller(Flipkart) for the best available resolution. Feel free to contact us anytime if you require any additional assistance from our end. -Adi