Brett Fraser is a dynamic leader with expertise in building, refining, and managing high performing global technical teams. I have over 15 years of experience working with service support, contact center, RPA, cognitive and AI technologies. He's built a legacy through team building and process improvement through data science, strategic planning, continual service improvement and execution towards results with areas of expertise in partner and channel management, product management, vendor and partner enablement, and operational planning and refinement.
Currently, as Vice President of Professional Services at Intellectual Point, Brett Fraser leads the technical service and support aspects for the training and certification company and works with the executive team to scale the business. Previously, as COO of JOLT Advantage Group, Brett took the helm of the Ops team in April of 2020 and helped turn the $4M company into a $20M M&A target in a year and a half through sales enablement, partner management, DevSecOps refinement, and channel target support.
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23 авг 2024