CAB Meetings in ServiceNow with CAB Workbench

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Change Advisory Board (or CAB) meetings can run like magic using the CAB meeting and CAB Workbench functionality in ServiceNow. In this video I show how to manage the preparation for a CAB meeting and then show a side-by-side meeting in progress for both the CAB Manager and a CAB Attendee. #servicenow #changemanagement #cab #ui

Опубликовано:

15 окт 2024

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Комментарии : 16

@traceyinglimo428 Год назад

Best video on this topic! You're the only one show actually showed how to add agenda items to the meetings! :)

@JustinMeadows Год назад

Glad it was helpful Tracey! Thanks for watching and leaving this nice comment! ❤️

@thirst-t2653 2 года назад

Great video on the CAB call..Could you also post a video on how to handle e-Cab (Emergency CAB meetings best practices)?

@JustinMeadows 2 года назад

Hi Thirst - T (love that handle btw!) First thank you for watch and leaving a comment. I've officially added this to my list of videos to make so stay tuned! And hopefully when I do publish it I'll remember to come back here and reply again to your comment 😁

@meryemLux Год назад

Thanks for sharing, It's very informative

@JustinMeadows Год назад

Thank you for watching Meryem and leaving this nice comment!

@AnastacioHernandez 3 месяца назад

Great video, Justin. Do you know if ServiceNow offers the On-Premise in addition to the Cloud model? The company I work for operates under a very tight environment regulated by the US G'vmnt. Thanks in advance.

@shafikamansoor Год назад

Great video.

@JustinMeadows Год назад

Thank you for watching shafika!

@sakshipandey5712 11 дней назад

Hello i am not technically sound please tell me what questions should i ask on CAB

@souravp.s.1248 2 месяца назад

Hi justine I have created My own cab meeting I am able to see the start meeting but Approve and reject button is not visible

@rachanaramachandran8302 Год назад

Any insight on how we can show thr impacted services against each change in the cab workbench. Any pointers will be helpful

@JustinMeadows Год назад

Hi Rachana - first of all, thank you for watching! I didn't know the answer to your question right away but took some time today to look into how this might be configured. The short answer is that there is a view in the regular UI (not the workbench) called cab_workbench to which you can make changes that carry through to the workbench. But I know a picture/video is helpful so I recorded a video of what I did! That video will release this Thursday at 12:00 US Eastern time or 16:00 GMT. I'll come back to this comment and leave you another note when it's published but I wanted to reply right away with what I found so you can start looking into it. Good luck and I hope you're able to watch my answer video once it releases!

@JustinMeadows Год назад

Hi Rachana - just wanted to let you know that the new video is up today. Hope it is helpful! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ko9f1zvKEos.html

@antrvp 2 года назад

Great training. The background music makes it hard to concentrate and very distracting.

@JustinMeadows 2 года назад

Hi ANTR KCEP - thank you for watching! Totally agree with you. I started posting these with very little experience and it's comments like these that help step up my game - much appreciated! I'm will probably do another CAB video soon and I hope it will be much better quality than this one!