You're talking as if you own the language get the f off of his channel then- if you can't understand him. He can very well do whatever he wants with his video's title this is HIS channel. The internet is not made for you, sit down.
Parang kagabi lang pinapanood ko to, tapos J.O. ko na bukas sa TP. Thank You. Tama sya, tiwala sa sarili at kay God ang kailangan para makapasa. Sana marami pang applicants ang matulungan nitong vlog mo.
@@kish4corheunbl The company has a big lack of organization, none of the directions are clear since the beginning, if you planning to move from another city think carefully because there exist a gap about how they manage processes. Poor culture with some clear incompetencies at all levels of senior team. No room for personal growth. No recognition for staff in fact staff are seen purely as robots. It makes sense now why they change positions constantly. To make it concrete low class trash.
I watched it last night, earlier today was my interview and I passed all the interviews as well as the assessments and I also got a J.O. all in the same day. Thank you for this video!
@@akari8395 hi sorry but salary offers cannot be disclosed and regarding sa training, I think it would take months kasi maraming phases yan eh before ka ma-endorse sa prod.
If I were the interviewer for your final interview, I'd say that you nailed all my questions. Ang galing! Good vlogs, thanks for sharing you experience with us! ☺
Finally! Nakkita din ako ng detailed video about sa process! ❤️ Kinakabahan ako habang pinapanood ko pero this will help para magkaroon ako ng idea and be prepared. Thanks to you, Sammie! 🙏❤️
COMING FROM SOMEONE NA INUGATAN NA SA BPO: What is customer service? - Customer service is the support given to customers before, during, and after a purchase has been made. What is excellent customer service? - A Customer service that goes beyond expectations. Very good ung sagot na provided sa video but if someone is looking for alternative answers po, here you go. You're welcome. 😊
Congratulations for passing all the interviews and assesment. Your video is very informative to us. As an aspirant applicant for a call center job you gave me confidence and assurance that I can take the challenge even though I have no experience in a BPO industry. Watching your vlog inspired me to pursue and conquer my fears. Thank you and more power.
Congratulations on your job offer!!! And thank you for giving us an insight on how we can apply on a BPO company. I hope I can do well too with the interviews and assessments I'll be taking tomorrow. Best of luck to all aspiring call centers like me❣️
Hi, Kuya Sammie! Also a customer representative aspirant here! You did so great in your interview! And I could really relate sa part na you have to say "no" when they are asking if you plan to go back to school just so they wouldn't fail you😭 when deep inside you badly want to
I worked for this company for 5 months back in 2015. On my 5th month, naisipan kong magcheck ng SSS Contributions at nagulat ako wala silang hulog for 3 months same sa mga kaworkmates ko. So ang ginawa ko dinownload ko lahat ng Payslips ko from the time na nagstart ako sa kanila at copy ng SSS Contributions for that year. Pabalik balik ako ng HR para malaman kung bakit at kung ano plano nila pero walang humarap sakin ni isa. Kaya, I decided na magpapass ako ng Resignation pero d ko nagawa kasi umabsent ako ng halos 3 days dahil sa tooth infection nung nagpa tooth extraction ako. Since day 1 ako natawag sa Clinic/Med Line namin at sa Sup ko para malaman nila situation ko, I even sent them the copy of my MedCert. Pagbalik ko dinala ko kung pyhsical copy ng MedCert at yung Resignation Letter, then sinabihan ako na di pwede ang immediate resignation so sabi ko "No problem po, willing naman ako magrender ng 30 days". Ayun, sinend na ni Sup at Manager yung Resignation Letter ko sa HR and that day din nagrespond ang HR na okay na daw at pwede nako magstart magrender. On my 3rd day nang pagrender ko ay bigla na lang ako pinull-out at pinastop mgcalls at sinabihan ako na they're no longer expecting me to work the next shift and tagged me as AWOL dahil sa 3days absent ko which is maling mali dahil valid yung reason ko, daily ako nag-uupdate sa kanila, may medcert ako, at sino ba kayang nagcalls na maga ang bibig at halos di magalaw ang leeg. Sabi ko na lang, "Okay po, bsta makaalis nako kaagad dito. Isusurrender ko muna lahat ng company assets baka bawasan pa nila.". Pumunta ako ng HR para ipakita yung slip na nabalik ko na lahat ng company assets and asked them kung pwede pko makabalik sa building to check the update about sa 3months na missing contributions nila sa SSS, ang sabi lang nila ay pwede namn at pwede din silang mag-email sakin. Kinabukasan, apply ako kaagad sa CONVERGYS (Concentrix na ngayon) at nahire agad ako, and I stayed with them for almost 7 years bago ako nagtransition to Freelancing. For me, I will never recommend Teleperformance dahil sa experience na yun. Pati ang pagcredit ng OT at RDOT pahirapan pa, even ang sweldo di kalakihan. Pero sa mga aspiring CCA, oks lang si TP make it a habit to check your Payslips at gov't contributions kasi mahirap na. :)
I admire your courage! thankyou for posting this vlog, kaka-21 ko palang and nasa reviewing/preping phase na ko... this week go-go na talaga ko hahaha sana makapasa rin ako like you!
I have just watched your video. It inspires me to take the assessment and those interviews, which I am going to take today, confidently and with faith. Sa mga nasabi mo sa video, nabigyan ako ng mga ideas on how to respond correctly sa mga questions then sa mga dapat gawin. Thank you for sharing your experience through this video. CONGRATULATIONS.
Congratulations, Sammie~ Thank you rin sa super detailed na video na 'to, super helpful nito especially because I'm also planning to apply and land a job in BPO industry. Looking forward ako sa mga susunod mo pang vlogs most especially about sa call center journey mo. Fighting! 💕
Yowwwnn..congrats your video is so inspirational .So much information ,tnx for sharing and giving knowlendge to all aspiring call center agent out there preparing for their journey .tnx a lot
Hi Sammie,as i watched your vlog and hear your voice I know that you can pass the interviews and start your new journey in that industry...Your confidence and being focus is the main reason of your success...Congrats😊
I've passed my initial interview last Monday and now my final interview is coming this Friday, so this is a huge help for a my perspective. Thank you! 🤗
@@arleneandrade5847 Ang mga tanong is basic lang. -Basic info (name, physical address, email address, work experience, school attainment) -How would you describe (color) to a blind person? -Can you explain why the pizza box is in square shape instead of circle? -Why should we hire you? -How did you find our company and who referred you? -How did you know we're hiring? -Are you available to work overtime and willing to different shifts? 'Yan ang mga natanong sa'kin eh, but it will depends on you since every interviews are different. Good luck.
tell me about yourself, why did u apply in BPO, Why should we hire you? What is customer service? diko nga akalain mkakapasa ako khit nauutal ako sa customer service ksi own opinion ko lang un😆 Next step is assessment(kung saan ako nahihirapan 😭 lalo na doon sa gagayahin mo ung computer 1time lang ksi sya bawal ulitin) & final interview today. (thru Zoom sya & wala ako idea kung ako lang ba o marami kami sa loob) Need laptop/desktop ksi d pwede sa cp. Diko pa natatapos ung steps maghahanap pa ako ng comshop😆 I hope it helps. ☺️
I just watched your video and it really inspire me. Cause i just passed the final interview yesterday and i am scheduled to take my assessment tomorrow onsite sa tp sm fairview din.. Thanks for this video!😊
I have enthusiasm to pursue my dream job w/c is call center agent, but sadly that didn't happen when I failed the berlitz examination in TP fairview site. But I was able to passed both initial and behavioral interview.
Aside from boses na malumanay at maganda pakinggan, napaka informative ng vlog na ito. Good job, Mr. Sammie! Indeed, may natutunan ako from this video. Thank you! and looking forward for more vids--- call center content videos. God bless.
Yes,, indeed, that's a really true! Good luck to your journey, you have a positive one, malayo ang mararating mo 19:38 May The LORD Our GOD Almighty He will Bless Us All! 🙏😇🙏
Thank you very much very inspiring ,,,so encouraging you're so young to encourage others great job,,hope fully I will be next in that being hired as a call center agent ..
hi sam... so thankful very informative because im nw preparing my self to apply at call center . it reaaly helps and your advice was so touching , because sometimes the peolple surrounds me always put me down. and for the last recent yaers ive been applying but i am rejected so sometimes ive felt bobo but when i watch your video im encourage bec your advice is for me now. thanks and i hope and pray that when i am also hired i will comeback and comment again here sharing my experience and thanking you.
Thank you for sharing your experience applying in BPO company. I am one of the aspiring applicant in BPO company, because of your video you inspired me to conquer my dream to become a call center agent 😊❤️❤️❤️
Im planning to apply in BPO company at di ko sinasadya na makita itong vlog mo its a sign na nga cguro. Thanks sa pagbibigay ng idea sa pag apply sa isang bpo company. Goodluck sayo.
I remeber back in 2015 when I had my very first try to apply for a BPO job position and I had my interview with Teleperformance Metropoint in Pasay, I passed all levels of the application process but not until the final interview. Shout out kay ate na binagsak ako sa final interview ahahaha Thank you for turning me down because I got hired in Convergy's Dish Network! I realized that I was not meant to be working with your company in an Online Gaming account because I was meant for a better one. #mema haha
Teleperformance is such a garbage company, i worked for this company for more than 4 years, i hate them they treat their employee like literally trash, glad i quit in 2019.
Dinown ka ba tlaga?? Baka di mo lang po nasagot nang maayos ung final interview kaya naligwak ka. Convergys??? Wala na yan ah. Naging concentrix na sya.
Thank you sammy and sana ako din pag nagtry ulit ako ibang ng teleperformance i hope i will pass it and thank sa sinabi mo na always believe kahit na maraming nagdodown sayo always don't hear just hear and believe in yourself that magagawa mo yun no matter what thank you kase kahit di tayo especially magkakilala naiyak ako sa sinabi mo nayun at tumatak sakin yun din yung gagawin ko para maabot yung mga pangarap ko once again thanks sammy
I was hired on this last week but I didn't accept as I was not familiar to the place specially about the site (Alphaland) since I am from a Province ☺️. I'm soooo happy for you Sammieee, Godbless always.
thank you for this detailed video of yours. Now I've finally decided to take this job,I've been really inspired to everyone who tried their best to apply for that job ,even though they had no experience and lacked of knowledge about the company
Minsan talaga kelangan nating mag white lies para makapasa kahit labag sa kalooban natin HAHAHHA. Sabi mo sa interviewer di ka enrolled pero studyante ka sa umaga HAHAHA sorry na concentrix 😂
Gumala lang kami sa IT park in Cebu tas may nag invite sa amin na mag apply sa kanilang call center, at naisipan namin nang kaibigan ko kaya nag apply kami kahit walang preparation, I was shocked kasi naka pasa ako mula sa Initial interview Hanggang sa final assessment test and interview I was happy that time easy lang pala, kaso Hindi ako nag work kasi na fail yung kaibigan ko dinamayan ko nlng sya disappointed kasi sya.
Congrats sa job opportunity Sammie! hopefully later sa Job Interview ko ay makapasa din ako. Thank you sa video na to, naging mas aware ako sa mga maaaring mangyari later.
Hello po! Can I get a sample of your resume? I'm also a senior hs grad and planning to apply but idk what I should put in my resume that might help me get a job in a call center company. Thanks in advance 💛
I am currently studying senior high school ICT strand, besides I am trying to learn web development, and leisure activity watching knowledge about network engineering to take advantage of this abundant time as a young advocate, because my parents are short of the course I will take in the future, I want to be a call center agent so that I can saveup and use my talent to continue. the question is (Will I receive a call center career opportunity even if I don't have Experience yet?)
Absolutely. As long as you can speak conversational English, you have a very good chance to pass the initial interview. Also, make sure you come up with skills from your course that you think can be used in the work as a call center agent.
Wow congratulations, ako nag apply din sa TP na ipasa ko nman from initial, amcat,final interview..tapos waiting nalang ako for account vaidation. Pero nagulat ako biglang tinawag ako kailangan ko pa daw mag take ng berlitz at yon bumagsak ako sa berlitz kasi telco account tapos AT&T e wala akong idea about don..any tips about berlitz?
Can you please create video of your first month working in BPO. Please share if you had worst experience assisting irate customer, and what did you do to solve successfully their concern. And lastly, how does it feel to take the first call? Thank youuuuuu!
Hi, Sammie! If you don't mind me asking, how much is your starting salary there? As times are hard, that's one of my primary considerations. Also, are you day shift or night shift?
@@iamvaperist2122 Are you with Teleperformance? So the applicants only learn about their salary after they're accepted? Sounds impractical for all parties involved. So the employer and applicant go through the whole process, using up time, money, and effort, only for the applicant to back out upon learning that the salary isn't enough. Though I guess it's for tax purposes that Teleperformance doesn't want their salaries to get out.
hindi ko ma rrecomend ang company na to pag malapit n yung training date i ccancel n nila paasahin k lng sayang araw hanap nlng iba company nkpag sinabi na training date sa ganitong araw eh tlgang massunid tapos kaltas pa sahod yung medical d katulad sa iba free haha
Congrats po! Na-inspire ako sa video mo and thank you kasi nagkaroon ako ng idea sa mga questions. Madali lang pala unlike sa ibang BPO company na talagang ang hirap ng mga tanong. I'm planning to apply at TP Fairview din this month. Glad to know na may walk in. Balak ko sana is non-voice lang aplayan ko kasi I'm not confident pagdating sa speaking skill ko. I wonder if same lang kaya ng interview yung voice sa non-voice?
I apply also may I ask if talaga bang nagpapainstall sila nh Gcash para daw doon idederetcho ung salary once mahired and after non my pina dial silang mga #s and nasent ung 100 load sa # naun.
Upon my experience based from online application ... Wala po na issue n gnun hindi ko po alam ..over the phone interview lang po ako from screening to final interview and final account validations kahapon lng po ako natapos lhat.. then regarding sa salary through gcash ,that was not issued to me .dumiretso n po ako sa teleperformance recruitment hub for the signing of JO and then doon n nila ipapaliwanag lahat
I watched your vlog while naga-apply sa TP, and luckily nakapasa!! thank you for this video and nakaprepare ako sa mga possible questions and mga assessments to take. ♥️♥️♥️
Congratulations! Buti ka pa 1day lang talaga I was also hired in TP last May 4 and medical agad the day after... They informed me to just wait for a text for the job contract signing schedule. But until now wala parin 😭
Cebu po Yes nag walk-in ako ☺️ By the way tapos na kaming mag contract signing, start na ng training by the end of this month 😇 Kinakabahan ako kasi first time ko, bobo rin ako sa english di ko rin alam bakit ako nakapasa 😅 but I'll try my very best para makapasa sa training 😇🥰
Sa initial more on about yourself po, previous job (if any), idea about call center, etc. Sa account validation situational and behavioral questions po. Depende rin po sa sagot niyo at kung saang account kayo maaasign yung mga questions nila. Much better po magready nlng for all the possible questions para alam mo po isasagot ☺️ Online Assessment-> Initial Interview-> Account validation po yung process na pinagdaan ko
Yung kaibigan ko yung final interview nya is about sa mobile legend and inikot ikot siya ng tanong then yung sakin ano ginagawa ko sa araw araw from paggising ko hanggang sa dulo.
Thankyouuu !! I was planning also this month na mag apply and sakto, nakita ko yung video mo.. Sana mag reply ka and tell me kung ano na ang nangyayari sayo☺️ Salamat sa video mo. Marami akong na take down notes. Esp. yung mga answers mo and I hope magamit ko siya sa pag apply ko☺️
Hi sammie.🙂 PI already took my online assessment yesterday. Is Teleperformance will email or text you if you're fail on the assessment? Or they will just call you for the inital interview? Thank you for the answers.🙂
Hi, already done with my assessment in TP after 12 days nagtext sila sakin im not sure kung pass or failed ako sa assessment kasi final interview na agad sinabi nila sakin. Haha
@@catherineamboy4517 hi, I'm waiting for a call from TP for my final interview it's been 4 days of waiting. HAHA kinakabahan na ko baka ighost nila ko ganun ba talaga katagal yun? 😶
Hi! It's very informative and congratulations for getting the job. I have questions, though. I hope you're able to see this and answer. Are we allowed to take down notes even on the Final Assessment? Or the Versant test? Is there a nonvoice account?
Hi share kolang yung naging experience ko during my versant exam. Allowed po mag take down notes. Bibigyan kapo nila ng clean paper para pwd mo sulatan during exam.
