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Call center phone conversation#22 - Customer found fraudulent transactions in his credit card. 

Hipronary School #Callcenter
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23 окт 2024

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Комментарии : 63   
@GAMERYT-mx7ll
@GAMERYT-mx7ll 5 лет назад
wow I'm gonna copy this expression, I m Sure my english it gonna be more clear than before . .Thank Enmanuel and josua ! ! God bless them ! !
@vanessamontoyadiaz7778
@vanessamontoyadiaz7778 5 лет назад
Guys I'm very glad you're back together. That's the way it has to be. Excellent work!
@HipronarySchool
@HipronarySchool 5 лет назад
Howdy Vanessa! Hope you're doing cool. Feels pretty good to receive this comment. We hold you dear like for real. Your comments are always deeply appreciated. God bless!!!
@joserolandoaragon8150
@joserolandoaragon8150 3 года назад
Estoy aprendiendo inglés y este video si que es de gran ayuda, muchas gracias por favor sigan haciendo mas vídeos de estos .Thank you very much for your help...
@marcoenrique8309
@marcoenrique8309 5 лет назад
I was thinking about taking an advanced course but I found out this channel, you got another subscriber.
@HipronarySchool
@HipronarySchool 5 лет назад
Hello Marco. We'd love to warmly welcome you to this channel. Stay tuned for more upcoming videos.
@priscillavalverdequesada6295
@priscillavalverdequesada6295 5 лет назад
Thanks a lot my friends for uploading this video. I'm waiting the second part.
@lizz333
@lizz333 4 года назад
I have to deal with this kind of issues every day. The most difficult part is how to say something negative in a positive way.
@luispalaciosroellen4565
@luispalaciosroellen4565 3 года назад
Emmanuel you're really good assistant, and Joshua makes a really good job too, I appreciate your videos, to be more better in this language.
@robertomaurinho7515
@robertomaurinho7515 5 лет назад
Parabéns galera. Tudo bem com vocês? Eu estou muito feliz por ter de volta ao Joshua gatinho. Bom vídeo!
@HipronarySchool
@HipronarySchool 5 лет назад
Oi tudo bem. Muito obrigado pelo seu apoio. De fato vamos trazer mais vídeo desse. Ficamos muito gratos pelo seu comentário.
@timeismoney3899
@timeismoney3899 5 лет назад
Demasiado bueno guys. Sigan subiendo estos videos.
@HipronarySchool
@HipronarySchool 5 лет назад
Yes, we will.
@donovannsandoval7246
@donovannsandoval7246 5 лет назад
That´s a video so essential for that kind of situation however, sometimes the customer get freak me out because he o she cannot understand me . Thank u guys I looking forward to seeing the next video.
@joshuacampbell2
@joshuacampbell2 5 лет назад
great job guys, happy to have you back.
@HipronarySchool
@HipronarySchool 5 лет назад
Thanks Joshua. We're happy to be back with a good video.
@Michael_swc
@Michael_swc 5 лет назад
Many thanks for helpining us with this English tips.
@HipronarySchool
@HipronarySchool 5 лет назад
It's no sweat. We appreciate you.
@АльбертАлександр-ы8р
Guys long time no see. I hope you are back on track and start uploading videos like this constantly.
@HipronarySchool
@HipronarySchool 5 лет назад
It's been a long time. We'll surely continue uploading these types of videos.
@frionelmessi4969
@frionelmessi4969 5 лет назад
Locos this are great news for us. This is the kind of videos, I originally subscribed to your channel for.
@HipronarySchool
@HipronarySchool 5 лет назад
Hello Frionel. I guess you meant this is great news. We're going to continue uploading these types of scenarios. In fact this video is to be continued. Just stayed tuned in.
@zanebahati4586
@zanebahati4586 5 лет назад
Glad have you back guys.
@HipronarySchool
@HipronarySchool 5 лет назад
Thanks Zane. Glad to see your comment.
@mayelacastro8893
@mayelacastro8893 5 лет назад
I'll be looking forward to watching the second part. Nice video guys!
@HipronarySchool
@HipronarySchool 5 лет назад
Hello Mayela. We'll be releasing the 2nd part soon. Thanks for your support.
@mayelacastro8893
@mayelacastro8893 5 лет назад
@@HipronarySchool Thanks guys.
@yurgentorrez8129
@yurgentorrez8129 5 лет назад
I'm waiting for the second part!! You're so good!! Btw may you speak faster in order to identify connected speech and the real way of speaking about american, i mean you may teach connected speech as well
@ytubestudio3669
@ytubestudio3669 5 лет назад
Thank you very much of both of you guys and you have explain and very powerful role while conversation about credit card fraud and like that you are talking about how is your expression
@Walt2002
@Walt2002 4 года назад
Josua I've noticed that you love the expression as a matter of fact and as a matter of fact you use it almost every single video
@Darkhorse377
@Darkhorse377 3 года назад
This is very helpful thank u guys, good job.
@HipronarySchool
@HipronarySchool 3 года назад
You're welcome 👍
@MeditationforBalance101
@MeditationforBalance101 Год назад
great video
@kagomehigurashicosplay3466
@kagomehigurashicosplay3466 5 лет назад
You're back! That's awesome guys.
@HipronarySchool
@HipronarySchool 5 лет назад
Yes, we are back. Hope you enjoy this video!!
@AngelLopez-wv6tl
@AngelLopez-wv6tl 5 лет назад
Lol Joshua as a customer is such a pain in the neck hahaha but great video and thank u! Nite!
@luigi5326
@luigi5326 4 года назад
High quality as always!! Keep it up!!
@HipronarySchool
@HipronarySchool 4 года назад
Thank you Luis.
@reynamelody4281
@reynamelody4281 5 лет назад
Hi guys ,great job .
@HipronarySchool
@HipronarySchool 5 лет назад
Hey there Reyna. Thanks so much!!!
@danielabarrantes7722
@danielabarrantes7722 5 лет назад
Joshua sweetie 😍
@LourdesBlancor
@LourdesBlancor 5 лет назад
You are amazing !!! Thank you 🥺❤️
@HipronarySchool
@HipronarySchool 5 лет назад
Thank you! Very kind of you.
@aztrid799
@aztrid799 3 года назад
I started to work as an English agent and it has been kind of stressful and hard process for understanding what they say. I only have 5 days since I started and I hope to get information from these videos because I want to overcome this nesting process, there are a lot of calls
@josemora2999
@josemora2999 3 года назад
Hi , have you been working in a call center? How was your experience these days? I had a similar job but it was extremely stressful haha
@lawnme1179
@lawnme1179 3 года назад
I can feel you. I worked at Western Union as a Support Specialist. It was my firts call center job. It was an emotional roller coaster ride for me. Really nerve-racking when I entered my first nesting period. I am now applying for a fraud-related role. This video helped. The emotional roller coaster
@RadiantExplorers
@RadiantExplorers 5 лет назад
Thanks for this bro, ill wait for the next episode of this video. 😘
@HipronarySchool
@HipronarySchool 5 лет назад
Awesome. Thanks for commenting.
@jdvf000
@jdvf000 5 лет назад
Hey bro! How's it going? Mmm I wanna ask you, What about the second part this video?? I've been waiting since you posted the first one part!!
@HipronarySchool
@HipronarySchool 5 лет назад
Hey there! The answer to your question is at the end of this new video ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-dQPq1VB4W2I.html.
@freddisaacrivas495
@freddisaacrivas495 4 года назад
Hey guys! Outstanding job. Just a question, what does the phrasal verb "pin down " mean in this context?
@HipronarySchool
@HipronarySchool 4 года назад
Pin down refers to identifying or spotting something.
@ellareyes8722
@ellareyes8722 3 года назад
thank you for this one! but may I know where's the next video?
@jonathanvasquez8324
@jonathanvasquez8324 4 года назад
How can I find the meaning for this vocabulary?
@theslx7911
@theslx7911 Год назад
I work as a Tier 2 Supervisor for a very prominent bank in a card fraud call center, and this bears no resemblance to how a call actually goes. And we never verify with the card number. Those change, can be lost, ect. If a customer calls in with a lost card, we couldn't help them lol.
@mariamanzano6239
@mariamanzano6239 5 лет назад
😍 Nice!
@HipronarySchool
@HipronarySchool 5 лет назад
Thank you. We appreciate you!!! Have a wonderful rest of your day.
@thecolorcaquis3403
@thecolorcaquis3403 5 лет назад
Hola, chicos me encantan sus videos son muy utiles!! Me gustaría saber cuanto llevaron en aprender el Ingles tambien ? Porque por lo que veo son muy buenos!
@HipronarySchool
@HipronarySchool 5 лет назад
Hola saludos cordiales! Soy Emanuel a mí personalmente me tomó como 5 años llegar a hablar bien el inglés, sin embargo ya llevo 15 años de hablar el idioma. Muchas gracias por tu excelente comentario.
@josedavid2424
@josedavid2424 4 года назад
What do you meand by gnarly in this video? Min 3:18
@ricardoandino7687
@ricardoandino7687 2 года назад
Actors who forgot they were acting.
@freddysanchez2047
@freddysanchez2047 3 года назад
Hey, ladies, if you really wanna learn English and see handsome and scrumptious men. Well, this is the right channel. These guys are rather nice-looking and edible. Futhermore, they´re quite smart.
@andrewgalaban4198
@andrewgalaban4198 5 лет назад
Wrecked
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