Can we Balance Empathy and Responsibility as a Leader 

Thanks, good video. Not just business but sports, the military, volunteer organizations - any grouping of people with a common purpose and a leader. Movies come to mind - Capt Aubrey in Master and Commander Far Side of the World and Brig. General Frank Savage in Twelve O'Clock High plus many others. The Japanese lean manufacturing techniques were predicated on quality, efficiency but above all, regard for people - the guy on the assembly line.