Candy Grand Vita Tumble Dryer E21 fault code 

I had to come back and leave further comment I followed your instructions sir I am a pensioner and disabled I did not have to take the back off my dryer now working fabulous I had a quote off 50 pounds call out charge alone so from the bottom off my ❤ heart thank you so so much I will be putting you on social media A HERO

Was about to start looking for another tumble dryer as a Google search made it out to be much harder than it was. As a final thought I searched on RU-vid and found your vid. 5 min later the wife is happy. 👍

Thank you for the taking the time to do this video. You for sure just saved me a call out charge, not to mention the hassle of having no dry school uniforms for the kids tomorrow! Much appreciated!!

Wow, thanks for showing how to deal with an E21. I was thinking the repairman would've charged a mint for something I can do. Thanks for sharing.

One of the best trouble shooting videos I've ever seen. Simple and clear demonstration by the Expert from Diy Guy. I resolved the problem in 10 mins as told by Pete ? the expert. I don't know how to thank you. Probably if Pete comes to India on a visit, I'll be happy to host him. I saw some comments that this macine is bad. I would like to add one obervation from my side : Most of the tome we users don't read and follow the routine maintenance recommended by the vendors. For this machine, it is periodic cleaning of condenser apart from cleaning the filter after every cycle. If we don't do that, then the condenser gets choked, creating overheating and causing the actuation of overheat switch. Because, when i opened the macine after the fault it was like furnace. And when i opened the condenser it was chocked and i removed around 1/2 kg of lint. Once again thank you Diy Guy for all your excellent work. Best wishes from Ravi😊

You have no idea how helpful you are sir . Thank you for your time and effort

Just tried this now and I want to thank you I cannot believe my dryer is working again. I was ready for ordering a new one when I came across this video

Dead on, Thank you very much for sharing your knowledge with me. It's Christmas Eve, my wee Mrs is stressed out already 😫, then the Tumble Dryer gave us a E21 error code as a gift 🎁, but thanks to you I look like the Hero, 20min and the issue sorted 😀 👍🏾 Cheers, Merry Christmas 🎅 🎄

Perfect simple step by step directions. Tumble drier is back up and running with no problem. Cheers

1000x thank you !!! two kids including a newborn ... dryer decides to fail ... and my wife was about to go crazy... this also works on a candy smart pro the error does not flash, it scrolls instead on the display "error 21" amazing that there is absolutely no info about this on the user manual ... neither the error or that magic button... shame on you Candy

Thank you for the tutorial. With this I was also able to eliminate the error e21. I was already close to buying a new dryer.

Absolute legend, up and running in no time. Thank you

I got the E21 code again and I cleaned the condenser with no joy. So I opened up the back exactly like you did, put my finger in to reset the button and voila! My dryer is working again! Couldn't believe I did it! I tested it and the dryer had heat again! Amazing! And I was told that we would have to get an engineer out and find spares, therefore we might as well get a new dryer. Baloney! So glad I saw your video again. Thanks for saving our dryer.

Just had the e21 code. First thing I do is google it which brought me to this video. Thank you very much. Dryer is working again as I write this. Also gave me an opportunity to clean that area out where the reset switch is as it was very dusty. Thanks again ❤

Omg I think you just saved my life 😂😂 thankyou so much I nearly just got rid of my dryer after 2 years brand new! & was gonna buy anther 1 thankyou

Thank you so much for your video. I just did my tumble dryer so easy and quick! I saved 300 pounds as my husband was about to buy a new tumble dryer lol

Thanks a lot! I watched your video and fixed the error E21. Now my dryer is working again - Thank you!

So grateful for this video after cleaning out the filter thingy it still was showing the error but after pressing the switch on the back it’s all up and running. Saved me buying a new dryer as we’ve only had it about 2 years

Thank you for a very useful video saved me the £145 call out charge under the 10 year free parts guarantee

Thanks so much. The video was simply made, very easy to follow and got me back up and running in around 20 minutes. Thank you and great video

Thanks to your wee video, you saved me a fortune 😊

Thk u ..very helpful..now it's working normally..

It worked! I had no idea the condenser needs to be cleaned every 5 cycles. Rinsing didn't help but high pressure flushing cleared it out.

You’re absolutely life saver! Just sorted mine out

Thank you,this video really helped. All the Web searches indicated changing the heating element, which cost £50, however this process has solved the problem!

Thank you sooo much!! It worked and I didn't have to call a repair man. This was easy!! Much appreciated!!

Well I'll be..I thought this was the end for my dryer. Then I find this video and I manage to fix it in less than 10 minutes! You sir is proof that not all heroes wear capes! Huge thank you!!

Can't thank you enough for this 🙌 from a mom with 2 overflowing wash baskets and a husband away for the wknd with his mates 🤣

Thanks for helping me quicly fix my dryer!

Just used your video to fix my dryer, thank you 😊

Thanks so much for making this video. It’s very much appreciated 👏🏻👏🏻👏🏻

Merci monsieur jAi suivi vos instructions et tout fonctionne ça faisais plus de 6 mois que je n'arrivais pas a trouver un moyen de réparer mon.seche linge.

Thanks so much, you just fixed my dryer!!

Thank you for your great advice, my dryer are working perfectly :) today you are my HERO :)

Thank you. Clear step by step instructions and the reset worked

Thank you so much for this video. Clear and easy to follow. Saved me a fortune. Kerry

Thank you very much my friend that I have never met but thanks I just got a bill for 750 for my MOT the other day and 180 for for 2 tyres and my insurance well you no that I honestly thought I was goosed but thanks to you it's away and working right now I done it so thank you and I hope you and you're family have the best future ahead of youse thanks again

Many thanks to this guy . So easy to do and worked perfectly 😊

Thank you so much for making this video. It worked and didn't take long at all. So helpful and thoughtful. Also saved us so much stress and money. Thank you kind sir.

Huge thanks, the reset button was exactly what I needed to fix mine, cheer m8

Thank you! Saved me a lot of hassle!

Cheers mate, your fix worked perfectly and very much appreciated

Nearly bought a new one , Thanks for the upload , just needed to press the trip switch 😁

Brilliant video pal, you have just saved me big thanks Rob.

Thanks man! You saved me a lot of trouble

Thank you very much for the tip. It worked a treat.👍🏼

fixed ours , no more E21 code , thanks for posting

Thankyou soooo much !!! Followed your distractions and … Tadah !!! It worked 😊

Merci, mon mari n'était pas là j'ai donc suivi le tuto et cela marche de nouveau😁

This actually worked! Thanks a million. Fair play for this vid. I thought to myself, ah surely it can't be this easy, but it was, 15 mins and back working

With all my heart, THANK YOU ❤

Appreciate this helpful tips...money saving advisory....Thank you🙏

Thank you, this video was really helpful ☺️

It’s a crap dryer anyway nothing but problems and overheating and warping parts since the beginning.. no help from Candy.. but you sir are amazing! 😅😅😅

Thanks for this. Brilliant video. Fixed the problem. Would add a recommendation maybe to clean the area of the tumble dryer around where the condenser is housed - after removing the condenser. Mine was full of fluff etc so I cleaned that up as well. I have liked and subscribed thanks to this video 😌

Thank you so much your video really helped me a lot

Thanks alot bro .. tried it and it worked

Thank you, really good video

Thank you so much for this!

Worked like a charm thank yooooooou

Great Video thanks Buddy 👍

Thats Great, good Job Sir. Thanks for the information.

this worked on my Hoover dynamicnext 9kg, thanks vmuch

Thanks for this. Great help!

Nice, I think you've saved me many many pounds matey. Subbed, & thanks again.

Very helpful, thank you!!

Thank you much appreciated.

Thanks for this

Thank you fot this. Life saver

Thanks alot saved me to change heating element

thank you , amazing easy fix ,

I had this problem about two months ago and I followed the steps you showed on this video, and it worked a charm. Same thing has happened today with an E21 error. I was all confident until I hit the reset button, but alas, the button hadn't tripped. Looks like I'm in trouble this time😫

Merci bien ça a fonctionné pour ma part

Amazing!

Life saver 👏👏thankyou

Thank you so much. You have made this job very easy by your simple and easy to follow instructions. My tumble dryer is working perfectly well. Bravo to you 👏🏻👏🏻

Thanks big lad much much appreciated 💪💪👍👍😎

Very helpful! Thank you

Muchas gracias por su ayuda desinteresada

Thanks for sharing this info!

Thank you amazing!!!!!

Maestro gran video mi secadora muestra fallo E 21 pero es la marca hoover.. Esta también el termostato detrás usted lo sabe?? Gracias

tranks from Argentina ... e21 solucionado en mi secarropas

Obrigada, o senhor ajudou imenso!!

Thank You!!!!!!!!!!!!!!!!! 👍 Thank You!!!!!!!!!!!!!!!!! 😊

I'll be trying this fix in the morning and will report back

Thanks for France 🇫🇷🙏

Fecking genius Thankyouuuuu

thank you 🥰

Thank you so much!😉😉

مشكور وماقصرت

Tnx

@THE DIY GUY Any suggestions of this did not work out ? The machine started and kept going for about an hour and then went into error 21 again

Thank you

Thanks Alot mate was just about to call someone.. Lol its that darn simple 👍👍🌹🏵️💐💐

Thank you alot

Hey mate, have tried both things you recommended but e21 continues to come back. Any other suggestions?

👌👌👌

I have a Candy condenser dryer that has been making a thumping sound when drying. It's been making the sound from new and i thought it would eventually go away but it hasn't. Two years later I've decided to see if I can repair it so I took the lid off. What I saw was a dent in the front of the drum on the rim where it sits on the rollers. This was obviously done while in transport or at the factory. So this has totally put me off Candy so beware if your brand new dryer makes a thumping sound while drying You may have a serious problem.

I have this machine and it often makes puddles on the floor in front of the cartridge.... what causes that?