Effortlessly set up your Canon PIXMA MG3520 printer to print on a wireless network from a Windows® computer. Visit the Canon website for more How-To Video tutorials. usa.canon.com/c...
I wish you had a tutorial on how to connect to the printer on a new network when you already have all the software installed. I had to replace my router and I don't want to go through the hassle of uninstalling and reinstalling everything. It would be helpful for people just moving house, too.
Hello, Hillary! We suggest checking out our other video on connecting your printer to a network via smartphone for a quick and seamless setup! If that doesn't help, find all of your personalized support options, including live support, within your My Canon Account at canon.us/account
To anyone having an issue with this, what worked for me was to connect it via WPS (or whatever the first option is) then I had to press the WPS/Wifi button on the back of my router 2 times. It connected after that
I have a new laptop and was gifted this MG3520 printer. I have never had an issue with connecting to other laptops simply by just using the USB port and my wireless Verizon Jetpack. I have contacted my Laptop community and was instructed to download the drivers and set up. I have visions that my computers "S" mode is preventing me to go further with opening the "setup". Could this be possible? I have toyed with deleting the safety feature. Inability to hook up a printer would be a definite reason to make it go away.
Hi, Janie! If you haven't already done so, please make sure you have administrator privileges on your computer. Without those, your ability to install new software or connect new devices may be limited. If problems persist, we recommend getting in touch with our team of PIXMA printer experts for guidance. Take a moment to register your PIXMA MG3520 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
@@CanonUSA Thank You so much for your suggestions! I have deleted the S mode and downloaded the setup. I still continued to have problems requiring a repeat in set up. I have tried again and am convinced that simple little sequence did the trick. I went in to the device manager and removed the printer, then turned on my printer and held down the WiFi button until it flashed, then plugged the printer to the computer and it suddenly recognized it!!! We changed both ink cartridges and we are back in business! Thanks Again!
@@CanonUSA hi whenever I plug my printer in, the power light comes on after I turn it on and the 4 x 6 photo paper green light is on. Other than that it will not do anything. If I hold down the Wi-Fi button I do not get an amber light. I have to power down by unplugging it because all the buttons are not responsive. Thank you
Oh no! We recommend reaching out to our support team for step by step guidance to get your printer reconnected. They can be reached at 1-800-OK-CANON (1-800-652-2666).
Doesn't seem to be working on my Windows 10 Lenovo IdeaCentre.....will keep at it....been at it couple hours. Any ideas? UPDATE - It only liked the WPS connection on my Verizon FIOS router. it did not like wireless from PC
Hi, Mike! If you're having connectivity trouble between your PIXMA MG3520 and your computer, our US-based support squad will be glad to help you find the best solution. Register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
Hi, Sheila! We’re very sorry to see you’re experiencing wireless connectivity issues. Our printer technical support will be available tomorrow morning to help. You can reach them 8am ET at: 1-800-652-2666. You can also access all available technical support options for your printer from within My Canon Account, including how-to, troubleshooting videos at: canon.us/account Thank you for reaching out to us.
Hi, In my case the printer performs the printing movement but when the paper comes out it does not have any printed data. The inks are new and original. If you can help me please?
Hi, Ozkar! If you haven't already done so, please make sure that you've removed all of the protective orange tape from your ink cartridges and that each one is fully installed. Our US-based support squad will be glad to help you if problems persist. Just take a moment to register your PIXMA MG3520 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope this helps!
Hi there! You are able to connect your printer to your wireless LAN using the WPS connection method. Also, the XPS drivers are not required for full functionally of the printer. Our technical support team would be happy to assist you at 1-800-OK-CANON (1-800-652-2666) with any concerns or issues you may be experiencing.
@@CanonUSA I called and I believe I put in the right model. I have the Pixma mg3520. They said that they no longer offer phone support for that model. Is that true?
@@tc3589 We do still offer support for the PIXMA MG3520. We recommend taking a moment to register your printer at canon.us/account and you'll then presented with the service and support options available for your printer. Hope this helps!
Hi there! Our team of experts is standing by to help you set up your PIXMA MG3520. Please reach out to them when you get a chance at Canon.us/ContactYT We hope this helps!
@@CanonUSA Every time I call the number it kicks me off when it says it can't find my number. I'm unable to fix the problems with the manual and I'm unable to talk to a real person!
Hi there! It isn't absolutely necessary to use the CD. The drivers and software can be downloaded from our website at Canon.us/gnmkt We hope this helps!
@@CanonUSA I tried to do this but, i get this message. (failed to acquire information on the driver and software, check the network connection again.) now what do i do?
I keep receiving the Error message: the printer could not be detected on the network, this is very boring and time-consuming. why it cannot be simpler and faster? I could do many things in one hour instead!
Hi Bash. We're sorry you're having trouble connecting wirelessly. We can help! Take a look at our Wi-Fi setup troubleshooting guide at: Canon.us/yjbz If you're still having trouble, please contact our technical support team. You can reach them by email or phone at: Canon.us/ContactYT and they'll be happy to help get you connected!
My software is already connected. I see no option to connect to the wifi. I dont want to reinstall all the software again. Where do i find the options to connect to the wifi in the settings?
Hi Mike. We can help with connecting the Wi-Fi! Take a look at our Wi-Fi setup and troubleshooting guide at: Canon.us/yjbz If you're still having trouble, please contact our technical support team. You can reach them by email or phone at: Canon.us/ContactYT and they'll be happy to help get you connected!
Hi! We recommend making sure you've got the latest versions available for the drivers and software for your PIXMA MG3520. You can find everything you need at canon.us/3lfCbVL Hope this helps!
Hi there! The model numbers in Europe are different from those here in the US. The PIXMA MG3520 is a US model, so you can definitely find it on our website at Canon.us/2z48 We hope this helps!
If you're referring to the region selection screen you see during the software installation, you do not have to select USA. You may select Europe if that is where you are located.
Being a US model only, you may indeed need to select USA as your region to get it set up. If you're still having trouble setting it up, we recommend reaching out to a member of Canon Support in your area by going to global.canon/en/support and selecting the appropriate region and country for support options. We hope this helps!
Hi there! Connecting to a secure network shouldn't be a problem. If you're unable to, our team of experts can point you in the right direction. To reach out to them, go to Canon.us/ContactYT We hope this helps!
I solved the problem. I wasn't able to connect my printer by using the driver CD (you have to enter your WIFI password to connect the printer and there was no option), so I downloaded the latest driver and set it up with that, it worked then.
worst product I ever bought, I held down the wifi button for over 5 min and the amber/warning light did not flash at all!! I turned off the printer and no change. This is extremely frustrating … smh
Hi, Gerardo! If you've followed the instructions laid out in the video and you're still having trouble getting your PIXMA MG3520 to connect to your network, a team of Canon experts and experienced users are ready to help you on the Canon Community Forum. Join and post your question today at canon.us/69l98 We hope this helps!
Hi, Lisa! If you have a broken USB port, our US-based support squad will be happy to help you. They can also assist you with any wireless connection problems you might be encountering. Just take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. We hope to receive your call soon!
