Hi, Justin! If you've already checked the printer as thoroughly as you can without finding anything, it's possible that there might be something out of your view, or it could also possibly be a false alarm. You'll want to get in touch with our US-based support squad on how to resolve that error message. Register your PIXMA TS8320 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to talk to you soon!
Doesn't help - there is no paper in the machine, but the error keeps showing. It is out of warranty...what do you suggest? Should I throw it away and buy one which works
Hi. To help clear that error message, take a look at our paper jam error guide at: canon.us/3LbVHjd If you’re still having trouble, access additional support information from within My Canon Account at: canon.us/account
I followed all of these directions after a jam and still couldn't print on a MAC-wireless. I solved it by deleting the printer in system settings > add printer. That was one solution. Two years too late.
Hi! If you've got a paper jam in your PIXMA TS8320 and the instructions in the video haven't been any help, our US-based support squad will be glad to lend you a hand. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
