I'm back with more $CAM-BUSTING! I had a lot of fun looking into this one, so enjoy! Also, you can watch more knock-off / scam episodes here: bit.ly/clan3o1EdZ2
the moment they answer a call as something as generic as customer service you just know its some outsourced call centre that has nothing to do with the company
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That telemarketer did pretty good. Most are given a script for their answers and oftentimes never seen the actual product. Even legit companies' telemarketers have a hard time answering questions, well unless they were asked repeatedly about something then they know the answer by heart and that is saying something about the product. So either Jaack is a really good scammer or he has been working there for so long he knows what to say. He deserves a raise.
@@rrp6405 That's not the point, they WILL sue them if they find out because Apple goes out of their way to set a precedent that copying their products is not okay to prevent a seemingly small missed incident now from being used against them later on higher dollar lawsuits.
@chris Hendrix @NGC 1222 If Cardieo company located in China, the chance of wining the lawsuit will be zero. As China law tend to side with their local business hence that's why so many knock off come from China.
@@GonzoAzama Yes, but again, that's not the point. If a company like Samsung were to copy Apple's design in that way, then they would of course be sued. The issue is, in court, Samsung could point to Cardieo and say well they did the exact same thing and Apple ignored it.
@@Tracert-mc1hu samsung are a properly regulated company, china's response would be, it looks nothing like it and close the case. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-dMsRMcqQ6Is.html
Depends on your expectations. There are good cheap products, but they won't have all features. Just be sure about what you really need and want. Buying stuff for the sake of having it is never a good idea
To the customer service rep's credit, he did a really good job with what he was given. Probably some third party given a script, but he showed diligence and understanding of Ken's concerns. Just not much he could do about it
An older used Garmin is a much better idea, especially as Garmin are renowned for very accurate GPS, and I don't think Apple have that claim yet. ...Fitbit are okay I guess, if very basic.
Unfortunately, I brought 2 and I'm sending them back ASAP. I did talk on the phone with them about returning therm so I have 60 days. Not waiting that long. Thanks for your show. I'm a fan now!
Were you able to return them and get a refund? Did you have to fork out a fortune for shipping that then wasn't reimbursed? I know a lot of these scam companies to honour their return policies at least as much as they're legally required to. They bank on the fact that most people won't bother or won't remember in time or decide it isn't worth it when shipping cost's half the price of the product. But then some companies will just rip you off completely, claim they never received it, or insist that it's been damaged or opened or is scratched or water damaged etc. which voids the warranty, and then they'll say it'll cost like another $20 shipping to get it back. Some places will even insist that you can't return it if you've opened the box, even if you never even took the product out of it. Of course since the item isn't as described and isn't fit for purpose you have a statutory right to a refund and can sue them if they don't comply or complain to the better business bureau or other relevant ombudsman. I was annoyed that Ken just took their word for it ab out the 60 day guarantee and didn't try to get a refund to see if they were telling the truth, especially about honouring it after it was water damaged, possibly destroyed. Just stating they'll refund without any proof especially given all their other lies seems dangerous and reckless to me. People might decide that it's good enough for what they need and a reasonable price at only $50, or maybe they'll have a sale, people could think it was worth trying if they can just return it.
I also got taken by this watch. The ad was key for me but I immediately got concerned when I got scammed at the end of the transaction where no matter how careful you are you’d end up buying ad-on’s like straps and chargers. I came to the conclusion that any business that does that to you at the order stage would be no go. So I contacted them straight after I got the email confirmation telling them to cancel the order completely but they kept giving me discounts and offers to keep it but I refused. They dragged their feet on the refund so I reported it to my credit card company who took care of it for me.
I've been in customer service and I can only imagine how miserable it is being that guy on the phone. I highly doubt he had anything to do with these scammy decisions, just his bosses.
he's clearly someone who has multiple "companies" to provide "support" for, each with a different name. Notice how he needs a bit to figure out what name to respond with? Clear sign he is looking it up on a list. Probably a guy in a scam call center, swapping between "support" for a dozen or more scam companies.
@@jwenting He could also be just a generic call center guy who takes calls for multiple companies. Although both are probable, I just don't like accusing someone of being a scammer without proof.
I absolutely love this 'pivot' you've made to your channel over the last year+. So good to see these companies get called out - because there are legit good products that might seem like scams, and there are bad products that look good. So it's neat you are focusing on the more obvious scam products and really nailing down the details.
I remember, before I bought (or even was revealed) an Apple Watch, I had a Pebble smartwatch. It didn't have a touch screen, it didn't have a backlight, but it delivered exactly what it advertised and it worked really well for me. The charge lasted over a week, there were downloadable apps and games which worked really well, it controlled my music and calls, it was surprisingly good. That Pebble smartwatch was far more capable and honest about its features in *checks notes* 2013 is far better than the scam smartwatches in this video. I bought an Apple Watch first gen back in the day, and I've never really felt the need to update it since. Still using it current day with my iPhone XS Max. Still notifies me of updates, still tracks workouts (heart rate monitor isnt very accurate anymore), still lets me control tracks and volume of my music, etc. It's a bit clunky and slow sometimes, but it still works. Better than the Pebble, and far better than the scam watches in this video. Great video btw
Ken, I absolutely LOVE your videos!!! You’re the best consumer product advocate I’ve seen since the late 1970’s and early 1980’s when David Horowitz used to run a very similar show on TV. Please keep making more videos. You are REALLY helping the lone consumer in a day and age where it has never been more needed! You’re a true American hero!
Love the review of the smart watch Ken. There are so many knock off companies trying to imitate smart watches that you don't know what ones you can trust and which ones are the best value for your level of budget. It's great to see someone like you debunking adverts to help the average Joe make those rational decisions about tech. Subscribed, like and shared 👍👍
@@dan3a Yep, have the Mi Band 4 for about a year at this point, no issues with it, worst thing was it started updating once when i needed to go somewhere :D
I've used a Mi Band 3 untill I've lost it. It wasn't exactly a smart watch, but It showed when I had notifications, it showed the time and it did all of the tracking I wanted it to do. While being waterproof and with a battery life of around a week. Ain't gonna buy any kind of watch or tracker any time soon tough, since for hygienic reasons those things need to be off my arm at work.
I just saw the ad for this and could already smell the BS from it. Did a google search and you video popped up. Loved the depth you’ve gone into for this and other scam products. Liked and subbed instantly! Keep fighting the good fight!
I love how the tech support rep crumbled into dust at your first sentence. Just completely fell back to the script. Also I love the first thing he says is what's your zip. Amazing
Thank you for the heads up about this watch ! I’ve been there before ! I bought a watch from COtechnology and it was a scam too ! I can’t believe we have those adds on Facebook and consumers get fooled about those false advertisement !!
This video is so great... thanks for the time and effort of double checking this and make is so fun to enjoy. Simply one of my favorites channels on RU-vid, keep it up!
Looks like the website was updated since your video came out, which is good. Looks closer to what it's supposed to be given what you were showing. No mention of water resistance, that I could find, either. At least they fixed their mistake, but too little too late, I'd be surprised if anyone buys their watch any more.
I do not fault companies for creating a cheaper alternative technology, but it makes me angry when they intentionally make deceitful claims. You’re doing a good service Ken!
They sell them here in thailand at the local markets. I was just curious and loked a little closer. The seller said; if you want a good one, buy original. I gave him the money for one without taking the watch a d thanked him for his honesty. The 10 bucks didn’t hurt me but he was happy
I bought these as kids presents for Christmas. Order date Dec 7, with delivery before Dec 25. I ordered 5 watches + 5 "5-pack coloured bands" + 1 insurance + 1 wall charger at 3 am PST. At 8 am PST, I called them to ask to reduce the order down to 2 watches and 2 '5 pack bands. I was told this is not possible as the order is processed and shipped. As a compensation, they will refund $40 (which they did). After many follow ups, They sent me some sort of fake link on Dec 21st saying the order is out for delivery. But the link was dead with no tracking for the delivery. It was a USPS deadlink. It finally arrived on Jan 14.
I just saw this add & was impressed by what they said... checked their website, looked dodgy. Decided to google Cardieo & your video was 3rd on the list, on my screen. Glad I watched your video. To answer your question.... no, 4 weeks on from you posting this & they haven’t changed anything about the video.
It's a little funny that the ads directly state the watches are waterproof, but they come with a manual directly stating they are not. That has to be liable for textbook false advertising.
Thank you, I saw the RU-vid ad for Cardieo, and clicked on the fortune wheel that gave me 70% off, then I got sceptical (because usually I have bad luck) started to investigate and found you!
I'm one of the FIRST YAY!! Also who got a ad for this watch on yt about this guy who had a $300 apple watch and his wife had the $50 Cardieo watch and talked about how it was better and all that BS. I LOVE YOU KRAZY KEN
Glad I watched this video. I was thinking to buy this but I always search youtube for reviews before I buy. Seen that same stupid 4 min long add with false claims. They still haven't changed any of the false advertising and of 12/11/2020
This video is a little older, but I'd like to add that, for non-iPhone users, the fitbit versa is available on ebay (the part that actually does the work, the "pebble" for pretty cheap and the bands and chargers are also really cheap so you have legit options with batteries that last a week for that fifty dollars or so.
So, to add more fuel to the fire: Going to their site now, when you click on one of the many "Order Now" buttons, it takes you to the page of what looks like another knock-off fitness tracker called Watch Track. What makes all of this seem fishy is that the contact address for Watch Track, when searched in Google, also shows, at the same address and suite (which is a UPS Store, BTW), a party bus company, a supposed power-saving device called Stop Watt, and a dash cam called Cam Handy. Even more strange, the website domains for Watch Track, Stop Watt, and Cam Handy, were all registered within two seconds of each other in June of 2020. One wonders if Ken would be willing to go down the rabbit hole on this one. My guess is the person that owns the party bus company is trying some side hustles while business is slow because of Covid.
Now what I do and have done for a year is to record all calls to and from companies on *cassette tape* via an external, wired microphone that i drape over my neck and use speakerphone. *note*- when ANY number you call says “this call may be recorded”, know that all calls always are, and all calls have an ID number attached that you can ask for! Also know that you have to let them know you’re recording the call too, or it will not be admissible if anything goes to court. They’ll either give a quick ok, or 3/4 the time hang up on you as soon as they know you’re recording them “for quality assurance purposes”, of course (they REALLY HATE THAT!). I use cassette because it’s in my hand, not a dang “cloud”. Not on any net-connected devices, cannot be digitally altered or infected with any virus. Just a tape. I highly recommend using storage, like magnetic tapes, with *zero net connection, zero computer file that can be manipulated*. Thrift stores sometimes have buckets full of recorders. Brand new blank cassettes are surprisingly expensive, but any flea market or neighborhood yard sale will have crappy tapes from crappy bands for $0.05-$0.25 each. Put a pice of scotch tape over the square holes on top and you’re Golden to record over early 80’s Rod Stewart. Point is, if away from magnets, cassette tapes are amazing for storage that no on-line person can touch.
Great work - thank you! I found you after watching a very convincing ad for this product. It really seems quite outrageous that this kind of advertising is legal - one long lie from start to finish.
What's the most 'conversion technology' you've used in a single project? Ex. Once I connected my phone over miracast to my TV, which I used red/white audio out to a 3.5 mm jack, which I converted to 13 mm guitar jack, connected to the input of a guitar pedal (set to clean pass through). That was run across my house to my guitar amp where I was. This was my solution to not having a Bluetooth speaker.
I got an ad for the Cardieo right before this video. Just from first impressions alone... they're literally advertising an Apple Watch... in comparison to an Apple Watch. Not a great look.
I love this guy! Thanks for all the great fun - and for the hard work you put in. Such well deserved success. (Unlike many that will remain nameless). PS. If I wasn't currently feeling the squeeze I'd join your Patreon. When I get settled I'll be there.
Many thanks. I saw all the ads and was half thinking of getting one. Then I saw your video and got the message. I've liked, subbed and shared! Great job.
Thank you! I'm So glad you covered this! I was so close to buying this, but thought I'd Google it first! Thanks for setting me straight before clicking on the checkout button. (And so glad I was saved from having to go through all of those upselling offers as well!) SMH!
I am glad I found this video. Recently bought an Apple watch and then seen the Cardieo ads and thought ... maybe I made a mistake and should have bought them. Thanks my mind is at ease.
Only a few minutes in, at the charging cradle bit, and I don't get why they strayed so far design-wise. Fossil's smart watches use the same contact based system, but they have a round charger, they just use rings as the contacts.
I bought this before I saw your video and I’m sending it back before I even try it and going w your suggestion of an Apple Watch lol I knew that marketing looked suspect but they lured me in 🤦🏽♂️🤦🏽♂️🤦🏽♂️
