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Solid tutorial. The concept of Change Management has been well explained. I love the examples of Tesco, Royal mail and Nokia. I have absolved a great deal of knowledge from this 21 minutes video. Thank you for sharing.
Hi tutor2u, I hope this comment finds you well. This email is regarding a question that I am unsure of - 'Describe the four stages in the change management process' - am
• Who could take the role of a powerful sponsor? • Who could be effective change agents? • Which group(s) would be the target group(s) for this change process? and • Who could be useful advocates?