My newly bogught joyor arrived with a suoer tight anterior break caliper! The disk scratches on all of its travel. I already texted the amazon assistance, but what should i do in the meantime??
Hello, this is might be a minor installation issue. I suppose any workshop can help to adjust a bit the brake. However, if you wish to contact Europe customer support please file your request in this link: joyorscooter.com/pages/limited-user-warranty. For other regions, please contact: info@joyor.com.cn. Thank you and have a good day.
Hello! We are sorry to hear that you had a bad experience! If you have any further doubt you can also contact our Customer Service at info@joyorscooter.com apart from the official distributor from whom you purchased your Joyor.
Hello! You can buy original spare parts on our website: www.joyorscooter.com/products In case you don't find the spare part you are looking for, you can order it through email at info@joyorscooter.com
Hi Juan Carlos! We need more info for helping you. Can you send us an email explaining your problem to info@joyorscooter? If you can send us a video is better.
Hi Juan, It can be both. Please send more details to our support channel and our team will help you out: support@joyorscooter.com. Joyor Pop Mobility team
