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Cheap NBN, whats the catch? Buddy Telco | Dirt Report

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Опубликовано:

17 авг 2024

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Комментарии : 122

@TechManPat Месяц назад

Did you just get connected to the NBN? Looking for great prices and local support? ► Signup to Launtel with code "TECHMANPAT" and receive a $25AUD credit. ► residential.launtel.net.au/residential/referral/TECHMANPAT

@edwardfletcher7790 Месяц назад

That thumping background intro music is Hell ANNOYING 👺

@TechManPat Месяц назад

My bad, next time Ill adjust :)

@nocillis Месяц назад

@@TechManPat Nahhhhhhhh. Keep it just to annoy people 🤣JK maybe just turn the volume down so it makes it easier to follow what you're saying

@DoctorVadarWho Месяц назад

I was with Aussie broadband for a long time and now I’m with a cheaper and faster speed playing with buddy thank you Tech Man Pat

@BenjiDoodle Месяц назад

One problem with buddy telco is you cannot opt out of CG-NAT

@chromium5988 Месяц назад

and no static IP option

@SenorNavel Месяц назад

Is CG-NAT worth it for the 1000/50 speeds?

@ahbeng888 29 дней назад

For me who doesn’t use streaming services and no gaming, not being able to opt out of CGNAT doesn’t bother me. I churned over to them yesterday and the speeds on 1000/50 are decent.

@SenorNavel 29 дней назад

@@ahbeng888 It is a very good deal. I did some reading at the whirlpool forums, and apparently Buddy Telco does IPv6. So if you have IPv6 enabled on your router you shouldn't notice the CG-NAT. I'll definitely sign up after I transition to fibre, unfortunately Buddy Telco does not participate in the free NBN upgrades.

@anorax001 Месяц назад

ABB suits me. Static IP, real call centre, my plan is $20 per month cheaper now than it was last year and I get 944Mbps downloads 24/7.

@kevinoconnor6570 Месяц назад

What do they charge you for the static IP address?

@anorax001 Месяц назад

@@kevinoconnor6570 $5

@Barrydick186 Месяц назад

@@kevinoconnor6570 i got it for $1 a month, but i think its $5 now

@NetmanOnline Месяц назад

@@kevinoconnor6570 5 Bucks. But it is a true Static IP not a sticky IP like Superloop

@PupNuggs Месяц назад

@@kevinoconnor6570it's a $5 a month bolt-on unless you're a Business customer, which is then included free.

@tyc00n Месяц назад

in thailand I was paying $30 for 1gbps fiber both ways. Now in Australia I am paying $139 for starlink for max 420mbps down

@DiGz_Au Месяц назад

Forced cg nat with no opt out = no

@TrevorCameron-oj3de Месяц назад

That's also a hard NO for me too. Spintel wanted $5 pm to opt out of CGNAT. Zero charge to opt out of CGNAT with Superloop + much better evening speeds and ping so Superloop have my business now, VERY happy.

@GaelyneGasson Месяц назад

@@TAK-YON_ Can you explain what CG Nat is or point me to a site that explains it?

@TechManPat Месяц назад

@GaelyneGasson Carrier-Grade NAT CGNAT (Carrier-Grade NAT) is a variant of NAT that is used by internet service providers (ISPs) to provide internet access to their customers. CGNAT works by allowing multiple customers to share a single, public IP address. Basically can’t run your own servers to the world and it can cause lots of other issues. It’s a cost saving exercise generally

@futurecactus Месяц назад

@RAM_845yes it interferes with port forwarding because IP addresses are shared between multiple customers

@kevinoconnor6570 Месяц назад

@@TAK-YON_ Couldn't you handle this through DDNS (Dynamic DNS)?

@sorrystateout Месяц назад

The thing is, since they are more expensive than the rest, it will work out to be about the same as other providers.

@TechManPat Месяц назад

Thats right

@jjcoolaus Месяц назад

I am technical but I still prefer to talk to a human sometimes, especially where I know I need the fault esclaated to NBN Co. Also, you think those prices are high, have you seen the prices Optus and Telstra charge for NBN lately?

@PupNuggs Месяц назад

You can speak to a human, via Live Chat. Just can't call on the phone.

@a9503128 Месяц назад

Aussie BB and the board of directors has a fiduciary duty to the shareholders, requiring the board to make decisions in the best interest of shareholders. It’s the law

@NetmanOnline Месяц назад

PPL forget about that. So do You-tubers being paid by a competitor.

@a9503128 Месяц назад

@@NetmanOnline you can’t forget it because it’s the Law

@Spicyketkat Месяц назад

Superloop/Eexetel were great speed and features wise for price, don't get Australian Customer service tho. AussieBB great speed and service but expensive. Leaptel have been great on all fronts so far. Have converted most of my family over and price & promotions are excellent. Australian customer service were great to deal with for the free fibre upgrade aswell. Opt out of cgnat at no cost. Can't recommend enough.

@NetmanOnline Месяц назад

Superloop died the Day Bevan and Michael left. They lost me as a customer. Their customer service went from Super to Pooper the moment Paul Tyler became CEO.

@TimTams_64 Месяц назад

I found out that it s the law that 6 months is teh grace period for promotional offers. which is why loyal customers never get anything.

@almc8445 Месяц назад

They really should just be banned outright

@PupNuggs Месяц назад

Aussie Broadband offers existing customers their huge sales all the time. EOFY had matching deals for new and existing customers.

@StonedVaper Месяц назад

They only do for ‘upgrading’ existing customers. No discount offered for us - we’ve been on 1000/50 with Aussie since the HFC at our address was able to handle those speeds (previously on 250/25) and we had no discount available as we could not ‘upgrade’….. despite being on the highest plan they would offer us for years

@Tsiikki 9 дней назад

Here in Finland I have had promotional price for over 5 years now. My 3-year period is running out (41,9 € for 1000/400, normally ~54,9 €), and I just have to call them to give it again. Also, that same ISP is the only provider on that fiber unless I'm willing to pay 500€/mth for someone to lease the line etc..

@michaelwthorne Месяц назад

No home phone (VOIP) service, no bundling of a mobile phone service on the account compared to ABB.

@PupNuggs Месяц назад

It's a new Telco, VOIP will come in later and potentially Mobile offerings.

@GaelyneGasson Месяц назад

I can see the writing on the wall from ABB. Once the corporate / shareholder mindset comes in, service goes out †he door. They don't offer a static IP, which is needed for my work, so it's a nonstarter for me. This exercise showed that my premises are rated for 100 Mbps, which it wasn't in the past, so nice to know.

@GaelyneGasson Месяц назад

@@TAK-YON_ I asked via chat on the Buddy site about the static IP and was told there's no current plans to bring that in.

@GaelyneGasson Месяц назад

@@TAK-YON_ Indeed. Were you aware the prices of the 50/20 and 75/?? plans were going up this month? I may have rec'd a notice (I'm on the 50/20 plan), but I've likely forgotten about it.

@PupNuggs Месяц назад

@@GaelyneGassonThis is part of NBNco's SAU, yearly wholesale price increases. With ABB this increase has only occurred with plans below 100/20 speeds.

@gregmccartney5780 28 дней назад

ABB embraced DEI & ESG when this happened. More worried about appearance than providing a good service.

@NetmanOnline Месяц назад

LAUNTEL's1000/50 is a buck dearer that ABB. You are in Conflict PAT!

@TechManPat Месяц назад

A buck to keep the shareholders at bay :P

@YellowYT Месяц назад

I have mixed feelings. My current provider Mate offers all the plans (with the exception of the 1000/50) at the same full prices that BuddyTelco are offering, while still getting proper support that's "Australian" based. Furthermore, there Mate's new customer deals make the cost for the first 3/6 months significantly cheaper than Buddy's. Yes, Buddy's prices are cheaper than Aussie Broadbands, but this has just put them on the same range as other low cost providers, those of which offering proper customer support. I honestly don't see how they are going to be successful unless they cut there prices further.

@NetmanOnline Месяц назад

The fact that I have fibre but MATE can only detect that I have FTTN ruled MATE out for me.

@PupNuggs Месяц назад

It's still Australian support, with real humans, you just don't have an inbound call centre.

@Miner_Bob Месяц назад

I went on holiday to Singapore recently and I was shocked when I saw a huge sign that said “2.5Gbps for $20 ex GST. $240 a YEAR ex GST or 10Gbps for $30 a month” I was half tempted to stay forever after reading that

@lucynyu333 Месяц назад

I'm switching to Buddy so hopefully I will get the fast speed as promised for the same price I'm already paying for slower speed. Thanks for the video

@caidenspencer504 Месяц назад

Thank you for videos mate

@PupNuggs Месяц назад

Main points are, it's a sub-brand offering services cheaper due to not having an inbound call centre to staff. It has staff handling email and livechat based out of AussieBB's Burswood office. It is changing rapidly in the back-end and is unlikely to be the same in 6-12 months time as it is now.

@PupNuggs Месяц назад

Also, 1000/50 with ABB is $129.00 per month. 250/25 is $119.00 So you've misrepresented the pricing there, Pat.

@PupNuggs Месяц назад

Profit margin is also slightly lower, so that's incorrect as well.

@samthomas6045 Месяц назад

Its moderately cheaper, but only temporarily. So many providers are doing this 6 month intro bs, which in the end all end up around the same mark, give or take 4-5 dollars. Imo, there's no real competition anymore.

@iamdave84 Месяц назад

Maybe to make a genuinely cheaper ISP, you just need one that resells a few others and switches users between them every 6 months 😉

@gibbsy81 Месяц назад

You say at 3:20 that you're with Launtel, but at 1:20 that is the existing customer page for Aussie 🤔

@chucky110 Месяц назад

You can be a customer with places but not have a connection.

@gibbsy81 Месяц назад

@@chucky110 That page only comes up if your on the Aussie Broadband network with an Aussie Broadband IP address.

@TechManPat Месяц назад

Yes mate, I am an ex-ABB customer, tho the link is just got the extra customer page www.aussiebroadband.com.au/customer/ it was bookmarked for me. Hope that explains it.

@NetmanOnline Месяц назад

@@TechManPat You call ABB Telstra 2.0 whilst taking LAUNTEL money is a conflict Pat. Not a perceived one but a real one.

@Coffee_Boss Месяц назад

I made the change from AussieBB to Buddys 1000mb plan. 1000mb for less than 100mb was a no brainer. Will see if it impacts my ping but now days thats not as much of a concern

@Barrydick186 Месяц назад

how hard was the process of switching? im looking at doing the same

@LG-gz7dl Месяц назад

Does buddy use NAT for WAN IPs, this basically creates double natting, this can cause network issues.

@TechManPat Месяц назад

yeah it, and it will

@BenjiDoodle Месяц назад

Worked for Aussie BB from when they had 90k customers till it had 500k customers and the quality drop off during covid and aftter was huge. The best trained call centre staff worked from home other then a small group in office for training and so a feedback loop of the new hires training the next wave of new hires happened and because they focus on growth now they are public they never did training to bring the new staff up to the same level as the pre covid training.

@PupNuggs Месяц назад

I can confirm training is actually occuring again. Very thorough training. Staff are getting back up to speed.

@BenjiDoodle Месяц назад

@@PupNuggs thats great to hear, still love the friends i have still working there so hope the job gets less stressful for them

@TechManPat Месяц назад

good to hear thanks!

@mic159 Месяц назад

But when the internet is not working completely, phone may be the only way to contact them? I guess you better have good reception in your house to use your phone for the online chat.

@brandonchappell1535 Месяц назад

Im getting NBN250 fttp, for the same price as their 100 plan (from spintel), doesnt seem cheap at all

@NetmanOnline Месяц назад

Does Spintel have true Australian support ?

@brandonchappell1535 Месяц назад

@@NetmanOnline nah, not really, they do seem foreign, but all the people ive spoken to are at least easy to understand an dont have thick accents. the support side of things isnt worth $30-40 every single month, to me though. On-site support/Equipment damage will typically be done by NBN co anyway, so will be same for everyone, just phone support that differs

@Paul-L125 Месяц назад

🤔 Shareholders must be thinking WT#, Aussie is $129 which is a $30 drop. But I guess like many, they are happy to pay more because it's working well 😮‍💨 It took me a long time to convince my ex-colleagues from the big T they need to realize loyalty doesn't exist anymore 😂

@eddiel8708 Месяц назад

I signed up with Launtel a few years ago, and haven't looked back. 'Tech Man Pat' is very right.

@EgerGaming Месяц назад

Thanks Pat, But i'll stick with Superloop

@christopherstaples6758 Месяц назад

well I left ABB ...

@metalstorm54 Месяц назад

living in australia is hard...

@s0vereign914 7 часов назад

Has anyone signed up with them? Let me know how they are 😊 thanks

@rimzo2006 Месяц назад

i move to whoeer is cheapest with stable IP, cheapest dodo my dynamic ip would change every 5-10 seconds making logging into website that don't track the cookie hard

@rimzo2006 Месяц назад

i do change companies months to months but currently on tangerine 49$ 25/10

@LawpickingLocksmith Месяц назад

Lots of waffle with no substance: Here are the hard facts: 1: Phil Britt has failed to buy Superloop. 2: He has now retreated to pull off a "Gerry" Hat trick, bring out a dog with a dog of a backup and see who is going to fall for. 3: Setting up a sub brand is going to cost money and customers. 4: One thing is going to be guaranteed: He will get more complaints from the TIO. His shareholders have reacted to his perceived professionalism: Share price of ABB has dropped 18% upon his presentation.

@StephenMcGregor1986 Месяц назад

interesting... I have recently been speaking to the TIO and I am currently with ABB looking to jump ship after they said price rises were the same across the board as the rest of the competition, I looked at 13 competitors, and the only one more expensive was Telstra. Jam your lies up your hole ABB. I have more more spicy receipts I attached too. The TIO said they couldn't help. Now I'm contacted the Dept of Infrastructure who the NBNco has to answer to after much searching for some way to get through to them. Most Gov departments are accountable to another in one form or another. This is handy information, internal complaints departments are only a face saving exercise. Starts getting annoying and expensive when they hide a bunch of shit behind FOI requests. Even if none of this amounts to nothing more than screaming into a void I'm done with this crap and I gotta try something. ACMA might be next if the Dept of Infrastructure is similarly useless. All I want is some damned information.

@DaleDix Месяц назад

Thanks. Makes sense now.

@JustVideos194 Месяц назад

Well said 100% agree

@PupNuggs Месяц назад

Categorically incorrect. It's a Fighter brand, a competitor in the lower-price market that Superloop occupies. Yes, it follows after a buyout attempt, however was planned months beforehand.

@LawpickingLocksmith Месяц назад

@@PupNuggs Splitting a company into 2 worked well in the past but investors have learned that top heavy companies yield less profit. Nobody wants to type to a dog being sent in circles.

@ShaneMcGrath. Месяц назад

Most companies support is complete garbage anyway, Along the lines of "Did you try turning the power off and back on again"

@TheDanielBato Месяц назад

You would be amazed at how many people don't do this before calling in.

@PupNuggs Месяц назад

Not Aussie Broadband however.

@darrylweidenhofer Месяц назад

For me Starlink back up Telstra useless black spot

@josephking6515 Месяц назад

Been with Exetel since 2005 or 6 and apart from the first a joining hassle I never contacted them until I got ADSL2+ in 2009, the next time was FTTN connection in 2018 and the next time has yet to happen. Shame they sold out to Superdope though. Why would Aussie use a typically American slang name to use for their buttshit internet company? The name alone would drive me away and especially since their plans are fairly rubbish IMO. Now if they have a *1000/250* or higher Plan then I would be interested and would puke in my mouth about the name. Anyone who gets an email asking to review the nbn Co don't forget to complain about the ratchet Up speeds they allow. *Thank you.* 👍

@NetmanOnline Месяц назад

WOT ?

@PupNuggs Месяц назад

1000/50 is maximum speed tier available under residential Wholesale from NBN. Launtel and Leaptel resell Business plans, to offer higher upload speeds.

@keithdouglas8707 Месяц назад

So not much cheaper and with less support got it

@alfonsozampogna2193 Месяц назад

Moved to spintel. Never looked back. They are great. And cheaper.

@PowerShell_ Месяц назад

I just spoke to their chat. There is a reason why its cheaper they do not allow you opt out of cg-nat. if you hosting anything from home good luck

@TechManPat Месяц назад

Oooof that’s bad

@TheDanielBato Месяц назад

After reading a few comments on Whirpool, it looks like they'll be bringing the option to opt out in future. A lot of work still to be done.

@chrismccallum5316 Месяц назад

Also no static ip but they said maybe in the future on chat!

@TheDanielBato Месяц назад

@chrismccallum5316 as with all fighter brands they start off small and look completely different 12 months down the track.

@JustVideos194 Месяц назад

@@TheDanielBato they say that but don't believe it, look at origin broadband when they were using Aussie BB network years ago, no feature to opt-out of cgnat at all