Same one Cheddar’s Scratch in my hometown Asheville. Oh my favorite croissant 🥐 with honey butter very delicious 🤤 and grilled chicken with angel hair very delicious too. ❤
As an ex restaurant manager in Sevierville and Pigeon Forge I despise the online reservations, there’s no way to adjust wait times when situations arise, for example it’s busy it’s longer for the food to come out of the kitchen or you may have a large party that’s just hanging out and so on, and being short staffed impacts that a lot
I understand those factors, but people actually plan where they're going to eat based on that. Especially when they get into town late, like we did. The fact that there was no wait time directly influenced our decision to go over there. Plus, being told by the host, that the manager is making them tell people that.
Dealing with staff now anywhere, especially restaurants is becoming horrendous. It’s hit or miss. So sorry y’all had this happen. I think I would have walked out and went down the street somewhere else.
This will be the "most convenient" Cheddar's for me the next time I'm in PF. Otherwise, it's a 3 1/2 hour ride to the one in Roanoke. Not surprised at the manager being that way for two reasons. First, rude employees are promoted to be rude supervisors. Then, rude supervisors are promoted to become rude managers. That's what happens when your hiring base is dominated by rude people. Second, I'm long since used to being lied to online. Between an honest breakdown in information to outright dishonesty, I'm accustomed to it. In fact, I'm pleasantly surprised by honesty in business online. That steak looked great! Next time I go to PF, I think I may spend three or four nights there. Still looking for more activities that can be done solo by a "born again bachelor" as I call myself. Another great video. God Bless!
Cheddar's is now part of the Darden Restaurant Group(Olive Garden and Longhorn Steakhouse.) Before they were bought out their prices were about 20% cheaper than Applebee's and Chili's prices.
Yes, I knew they were part of the Darden family of restaurants. We never go to Olive Garden, but we do love Longhorn. They have gone up in price some, but for the Pigeon Forge area, they're still a pretty good option. That steak was well worth the money that I paid for it.
Never been to Cheddars but like so many restaurants service is going down in many chains. I love A1 sauce on my steak! I know people criticize that. But I love it 😋
You enjoy your steak however you want to eat it. You paid for it, so nobody else gets to tell you how to enjoy it. The criticisms I get over a bottle of steak sauce, are some of the most childish, petty, and laughable ridiculous comments that we ever get, and it is hard to believe that grown adults actually get so upset about how a complete stranger eats their steak. 😂😂😂😂 I have made it a point to show the A-1 in every video where I use it, as long as people like that keep getting triggered by it, and feel compelled to say something. Honestly, if people get that upset over a bottle of steak sauce, then they have far bigger mental issues than you or I have for using it. So, keep eating that A-1 and don't let the nuts bother you. Those people are mentally disturbed, and just plain weird.
I'm sorry to hear that, but that certainly seems to be the case. Our last time there, was 2-3 years ago, and we had no problems. I couldn't believe how this manager acted.
Thanks for watching. Normally, we would have left and gone somewhere else, as well. But it was already late, and we were very hungry, and that would only have delayed being able to eat. That's why we stayed.
@billyyandle1947 It was definitely worth the money that I paid for it. You can pay a lot more for a steak in this area, that really isn't much better than that. Not the best steak in town, but it was certainly good enough.
Cheddars in Ocala. FL is great. During the pandemic, they had a limited menu and took my favorite thing off the menu. They brought it back. Key West Chicken and Shrimp. Try it-it is wonderful! My favorite sides are carrots and broccoli cheese casserole. Love the croissants too. If you sign up online, you get a free dessert of your choice for your birthday. I usually go to restaurants for lunch and get there when they open. So never any problem being seated.
Thank you for the information about the free birthday dessert. We weren't aware of that. I'm glad they brought back your favorite menu item. I always hate to see something I love, taken off of a menu.
We have never eaten at a Cheddar 's. There is one in Delaware but its about an hour away. Wasn't familiar with that one,looks like the food is good but service needs improved (from the top management). Sadly we have encountered some rude staff even locally. We were raised to always say please and thank you.Sadly this is not used much by the younger crowd...sometimes with older folks too. Regardless, you want to feel wecomed at an establishment you have chosen to dine at. Glad you ended up enjoying your meal. We are arriving next weekend so hope its cool and a little colorful too. Hope to meet y'all one day. Enjoy your time in the Smoky Mountains.
Thank you for your comment, and thank you for watching. I would still recommend trying a Cheddar's, as they have good food, and a wide variety of selections. This was the only unfortunate experience we've ever had at one. We've even been at this location several times before, without any issues. This was the first, and hopefully the only time.
thank you for this great review and your honesty,that manager is disgusting and should be fired, i love the peddler ,thank you very much for your honesty
Hey, sorry so late on this. We normally watch you guys on the TV but had to come back and comment. She said to go back and watch your first Cheddar's video to see her hair. We did and my wife said it looked beautiful both ways. Great video as always. We'll be in that area in Nov. Maybe we'll see you around.
Thank you for the comment about her hair. Yes, it looks beautiful both ways. I think you are referencing where she said to go and watch our Cherokee Grill review, because this is our first and only Cheddars review, thus far. The food that night was pretty decent, but we just wish it didn't start off the way it did with the manager situation. Thank you for watching, for commenting, and for the compliment about her hair. We do plan to be back in that area the first weekend in November.
As we mentioned in the video, we didn't leave because it was already late, we were very hungry, and if we had left, we would basically have been back to square one as to where to have supper. We just wanted to eat and retire at the motel for the evening. Otherwise, we probably would have.
I managed a steakhouse for years and I'd put money on that her pasta sat in the "window" (essentially a counter with heat lamps) while the steak was cooking, the pasta looked dry. They should've plated the steak first..it can sit in the window longer since it should rest anyway. Back to the pasta, Yes most places will pre-cook that grilled chicken for the pasta and hold it in a steam pan..but I've found that unless your restaurant is packed say on a Friday or Saturday night, its best to cook it to order fresh, same for the shrimp. Love your videos no sugar coatin and real. I would like to see more of the first bite reactions though lol
Yes, she said the pasta was more moist once she stirred it up. I guess it was all in the bottom. That is usually her favorite dish there, but the chicken just was not up to par. I'm sure you are correct and what you said, having been in the industry.
Why didn't you leave? We're coming in November and we'll be sure not to go to Cheddars.Thanks for this info. I hope lots of people see this. He has tons of competition around there, so he best step it up.
We didn't leave, mainly for the reasons given in the video... It was very late, and we were hungry. Leaving would only have delayed us being able to eat. We just wanted to go back to our motel room and retire for the evening.
We viewers didn't know who the manager was when yall described what happened at the beginning, but indeed Shawnasi was correct when she said a large man in stature walked by in the background. He definitely gave yall the side eye . Glad he matured up at after that and was polite. Qe had a Cheddars just a few doors down from Longhorn Steakhouse on Hanes Mall Blvd for a few years but they eventually closed. We usually go to the one on University blvd in Charlotte. I usually get the full rack of ribs when we go.
Had the worst experience at this location of any restaurant ever. Highly recommend you eat anywhere else over this location. The location in my hometown is always great so I’m sure it’s just this location.
Well, we've already eaten there, but it will probably be the last time at this location. We will still go to other locations, as long as they are good experiences. But not this one. Thanks for watching and for commenting.
Yes we are. We were home last weekend, in fact. Celebrated my dad's and our son's birthdays. But October weekends are very busy for us, as we are home during the week, because we both have to work. We enjoy taking in the fall leaves. Thank you for watching.
@s9s2754 Have fun. By the way, one of the reasons we're always off somewhere making videos, is that since we started making money on RU-vid like we have, we have to keep videos coming out all the time. This is basically like a supplemental income for us.
I thought you were making money on yourube, bit wasn't sure. Since you are making money, you have to keep going to different places. Bon and I have met a couple of guys in NY who do the same thing but they do stuff dealing with farming. After camp meeting we're off again to upstate NY to help his daughter move to Nebraska to live with his other daughter. While we're in NY he wants to meet another youtube farmer. This is very interesting to me. I love it!
We have a Cheddars in Fayetteville where we live and it has never been one of the greatest places. When they first opened they were alright, that was years ago. I like their food but they have removed some of the things I liked from their menu. The wait seems like it is always long. We went once and sat there for 30 to 45 minutes waiting to just order our drinks. At that point I was hangry. I also have Type 1 diabetes and my blood sugar was dropping so that didn’t help. The table behind us was getting served and I was done. It was a weeknight and after 7 so I didn’t understand why we were not getting served. A couple people did check on us but no one could find out server. We got up and asked to see the manager and he gave us a gift certificate. We did go back to use it and almost had a problem then but luckily the same manager was on duty so we were able to use it. The people who work there seem to be nice but I would not recommend that Cheddars to anyone. Maybe different locations are different but my experience at our local one has kind of made up my mind about the whole chain.
We have not been to Fayetteville, since our son was in a baseball tournament in Dunn. That was fourteen years ago. I used to really like their mushroom and swiss burger, and also their Philly cheesesteak. If I'm not mistaken, those are gone from the menu. I'm not for sure about the Philly cheesesteak, but I don't remember seeing it. I know they took off the mushroom burger.
As we mentioned in the video, we didn't leave because it was already late, we were very hungry, and if we had left, we would basically have been back to square one as to where to have supper. We just wanted to eat and retire at the motel for the evening. Otherwise, we probably would have. We did look closely at our food, but didn't want to assume that just because a manage is a little grumpy, that he would automatically spit in it. He already knew we were recording, so that would have been a really bad idea for him to have done that.
We were there about 10 years ago, and that was probably the other worst experience we have had with a manager. Her name was Becky. We were not doing RU-vid then, however. I also have heard that manager's no longer there, and we would be willing to give it another try. But they are very, very expensive.
I think proprietors might lie and say that there's a wait time to make patrons think the restaurant is really popular. Kinda reverse psychology or something. I suspect that because you always see open tables. Of course there are plenty of disgruntled employees that are often no shows, who do not call before playing hooky, lol. 😂 That might make a low server count which might create a wait time.
Yes, I'm sure there are many factors. It's just odd that their website would say one thing, and then when you get there based on what the website says, they tell you another. We decided to ultimately go there, because there was no wait time, and it was already late. Later than we usually eat.
We thought about that, but it was already very late, and neither of us had eaten in hours. Leaving would have only delayed us being able to eat supper.
I'm sorry you had a bad experience and the language he used HOWEVER if they had low staff a computer doesn't know that. The computer can tell how many covers but not who showed up or who left early. The manager should've said sorry folks.. Low wait staff. The potatoes looked really good
The problem is, vacationers rely on that information to plan their meals...especially this late at night. If it isn't accurate, then they don't need to have it online at all. He didn't curse at us...He simply was very rude and had a really unprofessional attitude. He knew it. That is why he settled down.
@@NCMemoryMakers Point taken😊 I had an experience with something similar earlier this year. We looked online for specials and it said the place wasn't busy. In the 15 minutes it took us to get there a party came at some point. I'm only saying a computer can't tell something's. I love both of your reviews Still sad you don't love onions lol
I wouldn't want you to avoid all of the locations, because of our experience here. This was strictly an issue with this particular manager. Other people have said this location doesn't have good management, but most others do. I would not forsake all Cheddar's locations. They still have good food and we've always had good experiences at other Cheddar's locations.
We're riding up to the National Park this morning, and then we'll be at Dollywood for the rest of this afternoon. We're pretty free tomorrow. Probably doing some things in and around Gatlinburg and Pigeon Forge. Let us know if you come over to town.