Hello, Jacob! What unit/series do you have? Most units come with a remote with the standard volume up/down button, but the green and red circles on the remote can also be used to lock and unlock buttons functions, which may account for the issue. Clear Touch Support also has an FAQ article about audio issues, which you may find beneficial here: support.getcleartouch.com/portal/en/kb/articles/built-in-pc-audio-issues-within-windows We hope this helps!
The display in this video is now discontinued. This is the latest version: www.touchboards.com/clear-touch-cti-7055x-uh20/ You can see all our Clear Touch displays here: www.touchboards.com/clear-touch/interactive-screens-whiteboards/#/clear-touch/interactive-screens-whiteboards/?perpage=24
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This company is a mess. Don't buy one of these boards and don't buy stock in the company.. They don't provide the service they promise and they can't figure out their own software.
