"Client Centric Agency Headaches - an Ongoing Challenge" - Zorin Radovančević (Escape - Croatia) 

What does it take to evolve into a client centric agency where tools, technicalities and stats become a secondary priority. What are the essential skills and exercises for your entire team and how does the business adapt to everyday challenges.
This is a process which requires an exquisite leap in thinking, listening and participating in the business side of things.
In this lecture we will go through some key frameworks, exercises and team compositions which can make this process less stressful.
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Filmed at SUPERWEEK 2020.