COMPENSATION LAND ROVER PAID ME AFTER MY CAR WAS AT THE DEALERSHIP FOR 7 MONTHS! 

Sadly he lost all credibility with that man math equation 😲…

Interesting you say this, I am also a Marshalls JLR Newbury customer whose had issues with them as a dealership. I have a new shape full size Range Rover, the rear clear 'tail light' which the 'RANGE ROVER' lettering now sits on cracked which is apparently a known fault. I waited 6 months since I initially notified them of this issue, was pushed from pillar to post chasing them to fix it under warranty. Turned out after speaking to the technician the part was ordered & had arrived in two months- they failed to notify or acknowledge the fact they had the part despite my numerous calls so it sat on a shelf for 4 months.

@@Odidafumbii Marshall Assist recovered mine on 25.03.24, but I had to wait until 10.04.24 to be told I needed a new battery which is not covered by the warranty. I heard nothing so chased up only to be told that they’d found a drain on my alternator! I finally got my car back on the Friday before the last bank holiday because I insisted that they repair my leaking rear diff because it was losing significant oil on my driveway! It had not been cleaned, despite sat outdoors for 2 months, but I was just glad to get it back. I actually bought another car because they told me that the wait would be even longer if I wanted a replacement vehicle! Imagine my shock when washing it that the front passenger door had been clouted 9 times, one worst than all the others that has left a vertical crease about an inch long! I immediately emailed my frustration, but despite assurances, heard nothing until I dropped another email on the business manager copying in Marshall’s CEO. It’s a disappointed that you buy a vehicle, pay for the dealer options, extra warranty and service plan, but despite the blurb, you’re left feeling nobody really cares about the customer experience. The general manager has made an appointment to personally check the damage to my vehicle but I’m not convinced that they’re going to accept responsibility and I shall be faced with putting up a fight! Good luck

Not great!

👌🏻👌🏻

Sorry, I very much doubt that simple motoring exists anymore most cars are just too complex. Yes some JLR products are quite bad but as far as I am concerned my experience tells me most car break end of story. To be fair the only really new car I have had was a Volvo XC70 it cost me £500 in repairs over 4.5 years but depreciation was £14.5K and it had dropped £17K from new when I bought it at 18 months. One way or another you pay for a modern car.

😂😂

Cheers Dave