Configuring External Routers - Soundcraft Ui12, Ui16, & Ui24R 

Awesome!!

Thanks, I had hoped it would help a few people out. :)

Glad it was helpful!

Yeah trying to break it down to the basics as much as I can.

What antenna did you get? Where? I need one.

Thanks for the sub!

No es un problema. :)

Glad I could help. :)

Excellent!

It’s interesting because it seems all the digital mixers out there have pretty inferior routers. Curious if it’s just cheap parts or some issue with interference with equipment.

Thank you for that important correction.

They could if you grant them access.

I'm in a similar situation to you, rock band using a UI16. If your iPad is connecting and staying connected and you don't intend to connect any other devices to the hotspot then you may not need to use an external router. Mine has been problematic from the outset with connection issues that are likely due to wifi interference but also happen when there is little or no interference so I don't have any faith in the internal router on the UI. It seems to be a pretty common problem and if you're not having that problem count yourself lucky. I'm using a external router so I can (hopefully) have more than one device (tablet or phone) connected to the UI16 through the router (so others can adjust their own monitor level, for instance), to reduce or eliminate the connection dropouts and so I can use 5G to avoid the frequencies (specifically 2.4G) that some of our wireless items (guitar and in-ears) use.

First sorry for the long wait on the response. YT is terrible on notifying me. It is an additional step but once it is setup then it's pretty much auto pilot. I need the extended range because of the distances I can be away from the mixer at a wedding. Being closer definitely makes that easier to cope with. I would still say any external router would be more reliable.

That is correct. You do not need internet connectivity for this.

@@djlouparis thanks

8:29 hi, I want to ask you something, can we use the soundcraft ui24r Ethernet cable connected to an internet router and use the UI web from the PC or phone that connected to that internet router? Thanks

@@mczyst yes.

Glad I could help

Actually it can be USB 2.0. Most audio equipment out there does not do USB 3.0. But 3.0 is beneficial on the computer side if you are loading tracks. I've thrown 64GB sticks at it with no issue. I do suggest the fastest stick you can find for recording. SanDisk tends to be the most reliable.

Thank you sir.

In this case you want it in router mode. 😎

This would be some wonky routing to get it to work. There is some pass-through capabilities that in theory you can negotiate with an external router that way, but it's never worked in a stable fashion for me. The best path is Ui to a router cabled.

Thanks. What is the wi-fi configuration used for then?

@@jttama it's there and theoretically supposed to be able to do what you are trying to achieve. But I think it has challenges negotiating with security protocols and just has not been something I can rely on to use.

@@djlouparis thats what I thought it was for. Thanks for replying. I will do what you recommended in your video.

Sorry been at DJ Expo this week and just seeing it. Each device gets its own IP but the beauty is the router also issues them out to devices that connect (that’s called DHCP). The one drawback is the IP can change periodically to those devices. So issuing a static IP to the Soundcraft is important because you need to always get it. 😎

If you have configured everything properly. a) connect to the external router b) put in the IP address to the soundcraft into the browser window That's all.

Subnets are generally straight forward. Putting it simply a 255.255.255.0 address says "control these IP addresses from .1 - .254". If I did 255.255.252.0 that means control a block of 4 IPs addresses which gives me 1016 IP addresses on that network", and so on. 255.255.255.0 is the most common subnet to apply and requires no math other than "the entire range" of that IP address block.

I will say my gateway is different then the internal routers default gateway. But not sure what worse might be at issue.

Be sure when you go into Safari (chrome is best according to Soundcraft Ui) to input the routers IP address not the UI’s. Unless, of course, you have it set up for Wi-Fi, as well. And that is what I do and it enables me to have 10 iPads and the band members mixing their own monitors. I have also experimented with connecting the wan port to my ethernet jack on my computer. So far, it has extended and the Soundman is able to go at least 40 yards into the audience. I also have a dedicated extender so that it could go even further. I am using the Apple extreme by the computer and an apple express towards the back of the room to extend it. Just remember you are not dealing with the Internet, you are dealing with a webpage in the UI mixer. It will always say “no Internet” because you are simply locating the page sent out by the UI mixer. When the UI is connected to the router using the routers address, that is why you use the routers address in the web browser because it’s like you’re all then in one house with the same address and you will be able to see and utilize the page that’s in the UI mixer. The router allows multiple devices to enter the address and communicate with the UI mixer. Hence, you can have up to 10 iPads, maybe more. That is something that I will have to work on and put on my RU-vid channel someday. I hope this helps!

You got it

You would need to do a bit of different configuration to get something like this to work. It's a bit more complex and unfortunately it's just a lot to put down here and I'd have to experiment to figure all the particulars. You would be better off directly connecting it to your main internet-connected router which would save a lot of steps. But unless this is a permanent installation you are not gaining much doing this.

@@djlouparis Oh I see, that helps me make some decisions. thanks!

Sorry I am just seeing this. It sounds like the external router may not be set up for DHCP (something needed to assign an IP address to your devices).

So if configured right, you would reach the Ui from the new router, but via a static IP (like in my case I use 192.168.101.2 for my ceremony rig and 192.168.102.2 for my reception rig. The .1 address would be accessing the new router directly. The other video you are seeing (I am just guessing) it sounds like they setup a DHCP range in the router. But unless you are setting in the router a dedicated IP in the table you would potentially be left with guessing which IP the router is assigning the Ui. That's why I set a IP so I know where to go.

You absolutely can connect other devices to the router wired or wirelessly. :)

You would need a 1/8 > 1/4 converter but there is a headphones/monitor out on the unit (actually 2)

Do you have the Ui cabled properly to the router (LAN port and not the Internet/WAN port)? You can keep the WiFi connected while you are troubleshooting things.

@@djlouparis I *think* it's ok now, I connected to my router on my phone and typed the Mixers new IP in the browser and got a "more me" page turn up. So I assume this must mean the mixer is using the routers WiFi?

@@greasybumpkin1661 I would assume so. It will largely depend on what IP/subnet you are on and the like.

That sounds very odd. Not sure what may be causing these issues.

So this may be the problem. Your IP address of the router (say 192.168.1.1) must be different than the mixer (say 192.168.1.2) and then your connecting device be it a laptop, phone, etc should be issues yet another address (say 192.168.1.100). Note that these address all have the first three digits the same. This is all part of the same “subnet” or sub network if you will and as long as they are all are on the 255.255.255.0 subnet they can all talk to each other.

If your router is close to, or has bad wire shielding, it can cause issues to any wireless transmitter or receiver. Make sure there is some distance. Likely to be traced to your routers power source. Could be very leaky.

@@djlouparis Thanks. I moved things around to keep all the wiring away which helped. What got rid of it was when I set the router up to only use 5G and disabled 2.4G it all went away.

Yes. All the router does is provide an alternate (and better path) to the Ui.

I am unfamiliar with how that is setup. That being said the basic networking rules still apply. Setting any device with a static IP (e.g. 10.10.0.x) and setting the router to that same network (10.10.0.x) would make it reachable.

Standard. Don’t need a crossover.

Sorry just seeing this. YT did not alert me to all my comments of the past few weeks. No this is to configure a wireless router so you can control with any wireless device. This extends the range of the fairly-poor output of the built-in router of the Soundcraft. Also, with the Ui24R you can also do a HDMI out to a touch-capacative screen and also control that.

A guy at the store where I bought mine from said if you buy a router you dont need an expensive unit either but buy it NEW and all you have to do is plug and play. NO CONFIGURING NEEDED

If you configured everything right if you connect your iPad to the external router then all you have to do is put in the address of the soundcraft into the address bar, just as if you were doing it with an ethernet connection.

I got it dude! I kept checking for anything I may have done wrong so I reset the UI and the Netgear and started over. I also kept your video running non stop. I followed your steps and I got it! It was so simple! I even set up the TP-Link router in the same way so now I have a spare. Thanks for your help.

@@chucksaeger7500 very glad you got it. Happy mixing!! :)

PARA QUEM NAO CONSEGUE ACESSAR AS CONFIGURAÇÕES DE NETWORK DA UI DE JEITO NENHUM, CASO NAO FUNCIONE O ACESSO Usuário: admin / Senha: admin e dai fica aparecendo aquelas mensagens de que sua conexao nao eh privada.. etc.. pode ser útil dar um reset nessa parte. Segue o procedimento: PASSO 1) pega um pendrive, formata em FAT32, cria um arquivo no bloco de notas (nao escreve nada nele) e salva dentro do pendrive com o nome configpass.txt , blz? PASSO 2) Desliga a console, coloca o pendrive numa das portas da frente (coloquei na REC), aperta o reset da UI por 30 segundos com ela desligada mesmo, liga a UI e pode soltar o reset, blz? PASSO 3) Espera 3 minutos, pode ir fazer um miojo enquanto isso, pois nesse tempo a console vai carregar o arquivo que voce criou e colocou no pendrive para dar o reset PASSO 4) Desliga a console, pode tirar o pendrive, e aguarde 15 segundos para ligar denovo, blz? Aí tá resetado o wifi da mesa, e tambem o acesso la do config na pagina Network. Entra com usuario e senha admin/admin e seja feliz. deu certo para mim. Este procedimento se encontra no link help.harmanpro.com/network-configuration-password-reset-for-ui-mixers A Similar procedure can be done with a file named masterpass.txt just If you need to restore your full acess to control panel ( faders, gain, aux, fx, etc… it resets your acess settings without erase the scenes you’ve saved. 1) format a flashdisk to Fat32, put the file masterpass.txt, conect it on the Ui console, turn on the device and wait some minutes while the device reads the file. Once it was complete ( after about 3 minutes) turn off the console, drop Out the flash disk then wait about 15 seconds and turn it on. The first procedure in portugese, if you do that, Will reset network config. The second, wrote with my bad english, should reset log in password, then your device should be unlocked. Set a new password if you want to lock the acess again. Regards.

It depends. Not sure what caused the lockup. I've not experienced that with my 24R's (I had that happen with my first-generation 16s). The router will help extend the range.

Sorry I don't always see these comments right away. You connect your computer/tablet/phone to the external router. If you have configured things correctly your router will talk to the soundcraft, and then you just have to put the IP address you assigned to the soundcraft into your browser.

There shouldn’t be any difference.

I thought I mentioned in the video, but you wanna connect a regular port on your router, not the Internet/WAN port.

You can, however it would only provide a minimal gain in distance/stability. I have found external routers are far better performers.

I’m not sure if I can quite help. It worked before and then it stopped? Any info could help to troubleshoot.

If you’d like I can try to help troubleshoot some.

It seems all the digital mixers have inferior routers. I am starting to wonder if there is some RF interferences from having a higher power router inside the electronics.

Apparently someone does not like the intro. ;)

. Yes 12. Trying to explain the "whys" of it all so people have a better understanding. :)

Sorry, this is about as simple as it gets.

And? I mean if you know how to configure a router for the Ui-series then you don't need to watch. :)

What did you expect? Dancing as well?