Soundcraft UI24r - A few extra bits to help solve problems 

Ditto that..

What McSLobo said.

Correct. IP addresses are assigned per network, so the IP adress range you chose really only matters for devices that are connected to your router. There is no such thing as crossover between IP adresses.

It does if you have not technical network knowledge and if the router is connected to other hotspot as client

Yes there are supply issues for sure. The MIDI thing is a tricky one: the mixer is certainly built to a price..

Yeah it is a minefield and I’ve read all sorts of things that people have posted as solutions. Luckily my desk now behaves itself!

@@DanBakerMusic Joseph is correct, if your issues come back do as Joseph said and you'll be sorted!

@@DanBakerMusic what was the solution to the mixer cutting off for a few seconds? It did this to me yesterday, how did you fix it?

@@SkyLukewater Generally this is because of overheating. Disable the internal wifi hotspot and use a separate router. Add a cooling fan to the case, try to leave space above and below in the rack.

@@Greasley1988 Thanks David. Since I wrote this comment I've done all those things and I've had no issues since :)

I didn’t show the fan install as it was a bit of a fudge job! The fan had three cables on it but there are only two pins on the board. I found the correct two wires (capped off the third) but it looks a bit of a mess!

The fan goes on the actual mixer, not the rack case, though you can put one on the rack as well to provide extra ventilation...

@@DanBakerMusic Ok thanks! That's enough to see where you're coming from. Looking forward to more videos on this mixer as you discover them.

I use a Universal Audio Apollo for recording in the studio, but I also use the ui24 when doing a band...

Dan, would you keep this one for a studio? Do you think this would be better than the Mackie DL16s with onix preamps? Thank you!

I used a standard Netgear router for £30! Works fine...

The output of the desk is at line level only, so you’d need to connect it to active speakers (amps built in) or an amplifier and speakers. Router wise, I bought a net gear one. They’re all compatible with the UI24…

Hi Dan. Thanks for your great video. May I ask a question? As I was consider it.Thank you!

Hi there-with reference to your questions: 1. Not sure. There are no video facilities built in to the UI24r, but in terms of sound, of course any video players sound can just be plugged into a couple of inputs on the mixer. 2. Yes this is fine to run amps at the other end of a snake, but they should remain balanced signals, that being XLR to XLR or XLR to stereo Jack. 3. Not sure what you mean here, but it’s best to run inputs to the mixer and outputs from it on separate snakes really. Minimizes crosstalk and the possibility that a very hot output signal doesn’t interfere with weak mic signals. 4. Yes you can set this up on monitor outputs and main outputs.

Yes.. i havent done it with the ui24 for but works for my presonus ar16.. just gotta watch your levels.. ui24 sounds great by itself.. ar only let me control the gain.. now i love my analog sound into the ar.. feel its overkill for ui24.. direct outs enjoy!

The UI24 doesn’t pass any of its effects or EQ to the multitrack unfortunately, though you may be able to route a channel with effects to a channel without, and record that. Leave it with me: I’ll have a go and report back. I’ll do a video about it if I get somewhere!

@@DanBakerMusic very much appreciated man look forward to it if you find any solution. thanks

It did seem to be the case that a fan solved the rebooting issue... I understand that one can use any IP address, it’s just keeping away from the usual 192.168.x.x that also helped keep band members’ phones from steering away from the mixer...

@@DanBakerMusic You can also disable ssid advertising on the router. This way no one will see the wifi at all, except ones who explicitly type it's name and password to connect.

Thanks for the video. It definitely is a great mixer. A little background of the IP and power outage info in case you’re interested… The reason why we use the octets 192.168.x.x and 10.x.x.x are because they are non-routable (by design with use of IPv4) and used for private networks. Generally we use .1 for the DHCP server (in this case your router which happens to have a built-in DHCP server) - just as a practice, but not a rule… well, except for some manufacturers who never read the IPv4 specs. Finally, (and this is just in case you’re curious and will help you in no way :)) - contrary to what most musicians think, we don’t need a router to access the mixer. Rather we’re only using it as an access point. If we needed a “router”, then it would route our traffic to-and-from the internet. However we tend to purchase inexpensive home routers for our mixers because they are easy to setup, come with a built-in DHCP server, are used as access points, have wireless capability, and are low-cost (both for the consumer and manufacturer). Oh, and regarding the power drop-out. 99% of the time it’s due to the USB recording. When Soundcraft made the Ui24R they inadvertently ran out of power by the time they got to the USB ports (I’m simplifying it). So, most USB keys will draw too much power when multitrack recording (you can find docs online or in fb forums that discuss it in more detail). Most people get around it by switching to a low-power-draw USB key *or* using a powered USB hub (which will give the USB recording device all the power it needs without hindering the mixer unit). Hope that helps.

@@WarLooch Do you know the brand/model of some low power consumption USB flash drives that Ui24R owners have had success with?

What router did you get.

Glad i found this video. Thanks for the info Dan. We have the same issue where our ui24r would crash and reboot. We do use all 8 buses 4 being wireless. When you say you upgraded the router and the problem went. How did this work? Can anyone help? Cheers.

The Ethernet port should just plug straight into the router, and then the settings are configured on the mixer itself. There are good tutorials on how to do this…

I had constant rebooting until I fitted a fan. I did put a switch with the fan though, in case of using it in a recording studio setting..

www.amazon.co.uk/gp/aw/d/B082HPWFB6/ref=ya_aw_od_pi?ie=UTF8&psc=1

Installing a fan and disabling internal wifi (using only the external router). I’ve done many gigs since with no issues...

@@DanBakerMusic Oh, so really this was a thermal issue all along? I'll avoid it if that's they didn't sort that out before release.

I’ve never had it memorize the levels until I recall a performance from before. By default it’s meant to be zeroed at the start.

I’ll have a look. I managed to do it straightaway but I’ll investigate...

I’ve not used the Zoom L-20. I’ll check it out though...

Is that via the USB drive? That is, taking a recording made on the UI24 and importing into computer? The sample rate in the UI is 48kHz. If your DAW is set to 44.1kHz, sometimes it’ll either not work at all or it’ll play back a semi tone flat and slightly slower.

Hi Jan, on the UI 24, you can stereo link auxes, by tapping and holding on aux 1 master and selecting stereo link. That means that aux 1 and 2 become a pair. Then run two XLRs into your headphone amp. I use a Behringer headphone amp and for that, I have wired two XLRs into a stereo Jack. Inside the XLRs, short pins 1 and 2 and run them to the ground wire of the Jack, and then pin 3 of one XLR goes to the tip of the Jack and pin 3 of the other XLR goes to the ring of the Jack…

Yep. It’s all about price point unfortunately...

There were certainly issues, but I put a cooling fan on it, got an external router, and an HDMI touchscreen for local access. Works well now..

@@DanBakerMusic so the only problems you had were disconnection and over heating in some way?

I’ve done a bit of reading since then. I understand it a bit more...thanks!

Mine was a three pin, but the outer two were power and the third a control voltage, usually being from a temperature sensor that cuts the fan on and off as appropriate. The fan should come with basic documentation to say which is the control wire, which can be ignored as it’s not used on the UI24

@@DanBakerMusic have you ever cascaded two of them? Can you cascade with an x32?

@@DanBakerMusic thanks for your answers. It helps a whole lot

I understand that but the faults I experienced had no obvious cause, so I just tried a plethora of things. With wifi and IP addresses, there’s no rhyme or reason...

Sounds like the clicking could be processor related. I’m sorry to say mine doesn’t do that (not helpful to you I know), but a cooling fan fitted to the mixer made a big difference to overall reliability.

www.amazon.co.uk/gp/aw/d/B082HPWFB6/ref=ya_aw_od_pi?ie=UTF8&psc=1

Do you get the touch funktion with only a HDMI cable? I ask because it says you need to connect usb for the touch function. Would be very kind if you could answer! 😊 Greetz from Seitzerland

Sorry! I forgot...

Hi Julien, yes - I have since done a bit more research into wifi channels. I’ve learned a lot from it! Glad you liked the in-ear cabling video!

I recently owned a soundcraft Ui12, and I'm having a problem with the player. Sometimes it works and sometimes it doesn't. The curious thing about this is that, on the screen of my tablet, it shows me the count of the seconds as it reproduce the audio, but the faders are at off and of course it doesn't sound. The rest of the mixer characteristics keep working as usual, i can make changes on gain, volume, reverb, eq etc.. But the music simply does not work. Any of you have been experimented a similar issue with this serie of mixers? Sometimes it plays the audios, sometimes it doesn't.

I put the fan in as it comes without one, but the cut out is already provided! Shame. I suppose things have to be made to a price. I put a switch on the side as well to switch the fan off in case I’m using it in the studio.. No problems since…