Consumer Complaint Online ConfoNet | VC Links for NCDRC Delhi  

@@vinaypatel1842 Thanks for valuable feedback.

Perfect video sir Sir maine ShopClues Aap se mobile order kiya tha jab parsal aaya unboxing kiya tha usme charger ya Adaptor,type c data cable tha maine product missing tha mere pass sabhi proof hai maine legal notice bhi bheja hai fir bhi ShopClues bol rahe hai ki seller ne bataya hai product bheja gaya hai maine video proof bhi bheja par koi sahi reply nahi de rahe hai Tab maine legal notice bhi bheji fir bhi koi reply nahi aaya unke or se 40 day se jyada ho gaye hai sir ham kya kare please bataye Please

@@vinaypatel1842If they don't address your concern, you may escalate the matter to a higher authority or company/organisation nodal officer.

​@@legalfreethank you sir reply dene ke liye Ab ham kya kare sir please reply bataye sir mujhe jyada information nahi hai please help jo koi help karega ham charge pay kar denge

@@vinaypatel1842 You may email query.

@@maneeshbisht2228 Present your strongest argument and allow the Hon’ble Forum to perform its duties. Do not be disheartened if the opposing party delays the proceedings.

@@sanjoydas8191 I can't comment on that, but I understand the frustration when a case is adjourned without an effective proceeding.

@@PallaviPathshalaneteducation To begin with, you described a situation in which you were shown one product, but after making the payment, you received a different one. This is clearly either an error by the company or an intentional attempt to deceive the customer. Even after informing them that they sent the wrong product, if they refuse to replace or refund, it could amount to fraud, which is a criminal offense under the Bharatiya Nyaya Sanhita, 2023, if all the necessary elements are present. You have the option to pursue either a civil case or a criminal case. In consumer forums, you may first send a legal notice as a ‘consumer.’ If the issue is not resolved within 30 days, you may file a consumer case in the District Consumer Forum closest to your home, according to jurisdiction. Additionally, the Consumer Protection Act, 2019, introduced provisions that also recognize online buyers and e-commerce transactions under the definition of “consumer.” Consumers are granted the right to seek redress for grievances regarding defective goods, deficient services, unfair trade practices, and other forms of exploitation. You may watch my playlist; ru-vid.com/group/PL8Hp9GqCxrIiiyOHn20T1sEToWj4mzZeo&si=LkJp8ROOZ56_sAbI

@@akashchanda6889 No, they needed to adjust the GST for the new house battery because it was their fault for delivering the wrong battery. You should email their higher authority to raise this issue. If it is not resolved, you may send a legal notice as a consumer.

@@darklordharris If the issue is not resolved by the company's higher authority, you may consider sending a legal notice to their registered office as a consumer.

@@legalfree thank you Sir,

@@Rana__646 You have several options to deal with this situation. First, you may need to file a complaint with the online website that is allowing such a seller. Then, raise a complaint directly with the seller via email or any written communication. If they still don’t return your money, you may file a criminal complaint online through the police portal and also you may file a consumer case against the company and the seller as opposite party.

@@theviralvid252 जब आप जीएसटी के साथ खरीदी गई वस्तु वापस करते हैं, तो दुकानदार को आम तौर पर जीएसटी सहित पूरी राशि वापस करने की आवश्यकता होती है। जीएसटी राशि कुल खरीद मूल्य का हिस्सा है, और यदि आप आइटम वापस कर रहे हैं, तो आपको जीएसटी भाग सहित आपके द्वारा भुगतान की गई पूरी राशि का रिफंड मिलना चाहिए। In India, if a shopkeeper is engaging in malpractice related to GST, such as not providing a proper refund including GST or charging incorrect GST, you can lodge a complaint through various channels: 1. GST Portal (Goods and Services Tax) You can file a complaint directly on the GST portal. Here’s how: 1. Visit the official GST portal. 2. Navigate to the “Help” section and choose “Grievance Redressal Portal for GST.” 3. Fill in the details about the malpractice, including the shopkeeper’s GSTIN (Goods and Services Tax Identification Number) if available. 4. Submit the complaint. 2. GST Helpline • You can call the GST helpline number to report issues. The official GST helpline number is 1800-1200-232. 3. Central Board of Indirect Taxes and Customs (CBIC) You can lodge a complaint with the CBIC, which is responsible for GST regulations. The official CBIC website has a section for complaints related to GST. Visit: CBIC Grievance Redressal 4. Consumer Forum (National Consumer Helpline) You can also file a complaint through the National Consumer Helpline (NCH) if the issue relates to consumer rights violations: • Visit National Consumer Helpline • Call 1800-11-4000 or 14404. 5. Anti-Profiteering Authority If the shopkeeper is found to be charging excessive GST or indulging in profiteering practices, you can file a complaint with the National Anti-Profiteering Authority (NAA). You can do this through the GST portal or by emailing your complaint to cbecmitra.helpdesk@icegate.gov.in. 6. Local GST Office You can visit your local GST office or write a formal complaint to them. Provide all evidence, such as the invoice, receipt, and details of the issue. Make sure to keep copies of all your receipts and any correspondence with the shopkeeper, as they may be required for the complaint process.

@@PraveenNM-z2l If your employer is not contributing to your Employees’ Provident Fund (EPF) account in India, you can take the following legal steps: 1. Discuss with the Employer First, try to resolve the issue with your employer by discussing it directly with the HR or management. 2. File a Complaint with the EPFO EPFO Grievance Portal: File a complaint on the EPFO Grievance Management System (EPFiGMS) online platform. Here’s the process: Visit EPFiGMS portal. Select “Register Grievance” and provide details such as your UAN and grievance type. You will receive an acknowledgment and a tracking number for your complaint. EPFO Office: You can also file a complaint physically by visiting the nearest EPFO Regional Office and submitting a complaint in writing. 3. Approach the Labour Commissioner If no action is taken after filing the complaint with the EPFO, you can approach the Labour Commissioner in your jurisdiction. The Labour Commissioner can take up the matter with the employer and take necessary legal action. 4. File a Case in Court If the issue persists, you may file a case in the Labour Court or Industrial Tribunal. Under Section 7A of the Employees’ Provident Funds & Miscellaneous Provisions Act, 1952, failure to contribute to the EPF is a violation, and the employer may face penalties, fines, or imprisonment. 5. Penalties for the Employer Employers can be penalized under the EPF Act for failure to contribute. Fines range from ₹500 to ₹1,000 for each day of non-compliance. In severe cases, the employer could face imprisonment up to 3 years. Make sure to gather relevant documents like your UAN, salary slips, and any communications regarding your EPF to support your case.

@@maliktachvideo2443 You may have the option to send a legal notice to the customer requesting the return of the money, as the account where the funds were credited belongs to the customer and not to you. Also, you have all the evidence to prove that money was debited from your account and credited to customer account.

This will give you idea about consumer case in general. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. First you need to email your concern/complaint to the company and if issue not resolved, then you may send “Legal Notice” to their office address via India Speedpost as a consumer. Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue which ultimately build your case against them, you may attach copies of email, invoices, photos, legal notice as supporting evidence with your consumer case. As example, Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.

@@mannusingh4450 You may have the option to initiate execution proceedings before the district forum.If the complainant is unable to obtain the necessary details, they can request the court to assist in discovering the assets of the opposite party. This could involve issuing directions to financial institutions or other entities to disclose relevant information.

@@AbhiketKumar-z8m Ok, if a shopkeeper charges you for an Redmi 13 S 5G but gives you Redmi 13 S 4G instead, this could potentially be considered a criminal offense, depending on the circumstances and local laws. This type of situation may involve: 1. Fraud: The shopkeeper intentionally misleads or deceives you into paying for a more expensive product while providing a cheaper or different item. 2. Breach of Contract: If there was an agreement (either verbally or in writing) for the purchase of an Redmi 13S 5G, and you received Redmi 13S 4G, this could be a breach of contract. You would typically be entitled to either a refund or the correct product, and depending on the severity of the situation and local regulations, you might be able to take legal action. If you suspect fraud, it may be reported to consumer protection authorities or local law enforcement.

@@vasantbhanushali8995 If you are not satisfied with the resolution provided and wish to appeal further, you can do so by contacting the company’s Appellate Officers through the email address listed on their official website. Please search on google by typing “company name + grievance” you will find and send them email along with all evidence you have.

@@vinaypatel1842 If they don't address your concern, you have option escalate the matter to a higher authority.

I don’t think.

@@Social46 This will give you idea about consumer case in general. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. As example, Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.

@@legalfree kya aap mera case file kar doge pls Maine ek coaching ko 40k pay kiya but they delivered nothing as per they promised they ruin my whole year and took 40k so i want to file a case against them

@@Social46 “For consumer cases, you may file the case on your own, as all essential resources are provided on the official consumer forum website, and no specialized expertise is needed. You may also seek assistance from local legal practitioners or conduct your own research.

@@legalfree ok sir thnx for ur guidance just ek bat aur bta do upsc k coaching k liye maine 40k pay kra and they deliver nothing as they promised to mai kitna compensation amount claim karu...?

@@Social46Usually full amount.

@@All_Videos_India The courier service you mentioned is a private business, so they have the right to choose their service areas. However, if their official website claims that they deliver to every pin code, you may have grounds for a complaint if they do not deliver to your area or pin code. I hope this clarifies the issue.

This general information might be helpful for you. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. Know Your Rights: Under the Consumer Protection Act, any time you buys goods or uses services from a business, organization, or government agency, you are considered a consumer. Consumer Definition: “A person who buys any goods or services for a consideration, which has been paid or promised or partly paid and partly promised, or under any system of deferred payment also includes the user with approval of such goods or beneficiary of services.” STEP NO. 1 : Email your complaint or grievance with payment proof to their customer care or company official email id or you may send written grievance via Speed-Post. Wait for Reply: If you already emailed your concern to the company and issue not resolved or they didn’t reply you or denied to Refund. Next step will be “LEGAL NOTICE AGAINST SUCH COMPANY OR FIRM. STEP NO. 2: You may send “Legal Notice” to their office address mentioned on their website via India Speed-Post or if you don’t have their address email them as a consumer. Note: Why you need to send written Complaint/Notice ? Here is why, this will act as evidence in Consumer Forum or Commission or commonly referred as “Consumer Court” So, Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue or dispute which ultimately build your case against them, you may attach copies of email or the notice as supporting evidence with your consumer case. Hopefully this information will be helpful.

Thank you

Thanks for comment If a company sends your product to the wrong location and you ultimately don’t receive the item, but the company’s records indicate that you did, this constitutes a deficiency in service and you may complaint. However, if you eventually receive the product, you typically wouldn’t have grounds for a complaint unless you suffered a loss due to the delay in delivery.

This general information might be helpful for you. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. Know Your Rights: Under the Consumer Protection Act, any time you buys goods or uses services from a business, organization, or government agency, you are considered a consumer. Consumer Definition: “A person who buys any goods or services for a consideration, which has been paid or promised or partly paid and partly promised, or under any system of deferred payment also includes the user with approval of such goods or beneficiary of services.” STEP NO. 1 : Email your complaint or grievance with payment proof to their customer care or company official email id or you may send written grievance via Speed-Post. Wait for Reply: If you already emailed your concern to the company and issue not resolved or they didn’t reply you or denied to Refund. Next step will be “LEGAL NOTICE AGAINST SUCH COMPANY OR FIRM. STEP NO. 2: You may send “Legal Notice” to their office address mentioned on their website via India Speed-Post or if you don’t have their address email them as a consumer. Note: Why you need to send written Complaint/Notice ? Here is why, this will act as evidence in Consumer Forum or Commission or commonly referred as “Consumer Court” So, Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue or dispute which ultimately build your case against them, you may attach copies of email or the notice as supporting evidence with your consumer case. Hopefully this information will be helpful.

File a recovery suit under Order IV of the Civil Procedure Code (CPC) if you have any evidence that can be presented in court to prove that you lent him money. If you currently lack proof, try to obtain some through any means possible, such as videography, text messaging, or telephone conversations. Encourage him to acknowledge that he borrowed money from you in cash. Once you have the necessary proof, consult a local lawyer.

You may contact us here, forms.gle/gTv8DZfksZyY9myG9

@@krish_9111 If the company policy outlines the return process and you have met all the criteria specified, you are entitled to a refund. In such a case, you may email their support team. If they are unwilling to resolve the issue, you have the option to send a legal notice as a consumer. Who is a consumer? A person who buys any goods or services for a consideration, which has been paid or promised or partly paid and partly promised, or under any system of deferred payment also includes the user with approval of such goods or beneficiary of services. Here is another video in which I provide details about the necessary documents and the process for filing an online consumer complaint. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-__3XTr0Obuw.htmlsi=a422KliIACJnaerf

@@legalfree thank you so much sir for this ❤️

If you're not happy with your current counsel, you have the freedom to choose a new one at any moment.

new counsel fir se payment mangega , aur fir se mujhe alag se payment deni pdegi , kya koi esa option h, jisse me VC k dwara apna case khud ld sku

kya aapka number mil skta h , jisse me aapse contact kr sku

@@krishnatraders7882 Yes, you may file and argue your case in consumer forums. Check their official website for VC links.

sir, do din se check kr rha hu , lekin tamilnadu k erode district forum ki koi bhi website nhi mil rhi h , aur confonet pr bhi check kiya , lekin us pr bhi erode ki website aur ya fir link nhi mil rha h , kripya meri smsya ka smadhan kare , kuchh suggest kare , plz

This will give you a general idea about consumer cases. For instance, if you have purchased an internet plan from ABC Brand at Rs. 999 per month and they promised or advertised that the internet speed would not be less than 100MB/s, here's how you can proceed if you face an issue. How to Send a Legal Notice: 1. First, email your concern/complaint to the company. If the issue is not resolved, you can then send a “Legal Notice” to their office address via India Speedpost as a consumer. 2. Sending the complaint/Legal Notice via email or speed post will serve as evidence that you raised the issue, which can strengthen your case. You may attach copies of emails, invoices, photos, and the legal notice as supporting evidence with your consumer case. Example: Compensation Valuation for a Consumer Case: - (A) Rs. 999 for the price of the product. - (B) Rs. 20,0000 for causing mental agony, pain, and suffering (this amount can vary depending on the case). - (C) Rs. 30,000 for litigation expenses for the consumer case (the case may take years). Note: The values above depend on the specifics of each case. Total compensation value: (A) + (B) + (C) = Rs. 50,999* Recently, in the consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021), the national consumer commission awarded two crore as compensation to the complainant for a bad haircut and medical negligence in hair treatment by a salon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.

@@legalfree bro I'm facing slow internet speed in jio sim where TRAI regulations 2014 minimum speed is 2Mbps but here I'm unable watch youtube etc can I proceed help bro lot of people facing this issue and many poor students can't study from home

@@swadeshcrypto It seems your issue is complex because providing such services will incur costs for the company, which vary based on locality and towers. However, you can file a complaint for a refund and compensation.

@@legalfree can you research is it's true ?in all India speed should minimum 2mbps

@@swadeshcrypto As far as I know that (TRAI) which mandates that a broadband internet connection should provide a minimum download speed of 2 Mbps to be classified as broadband and for mobile internet services, there is no specific minimum speed mandated. For the most accurate and current details, it's advisable to check directly with TRAI's official guidelines or recent notifications. trai.gov.in

@@Riyavlogs29 This will give you idea about consumer case in general. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. First you need to email your concern/complaint to the company and if issue not resolved, then you may send “Legal Notice” to their office address via India Speedpost as a consumer. Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue which ultimately build your case against them, you may attach copies of email, invoices, photos, legal notice as supporting evidence with your consumer case. As example, Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.

District Commission. If the value of the product or service is up to 50 lakhs, it will be filed before the District Commission.

Maine 1300₹ ka boat rockerz 255 pro plus neckband mangwaya tha Flipkart se jiski quality kharab nikli ab seller mujhe refund nhi de rha h na hi boat company koi baat sun rhi h , na flipkart koi action le rha hai .. Mai in choro k khilaaf shikayat kaise kr skta hu mujhe raastaa btaiye please vakeel sahab 😢😢 m bahut peedit hua hu boat brand , Flipkart aur BTPLD seller se ... Pls help 😭😭😭

@@amanrajput1086 You may send legal notice to them. This will give you idea about consumer case in general. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. First you need to email your concern/complaint to the company and if issue not resolved, then you may send “Legal Notice” to their office address via India Speedpost as a consumer. Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue which ultimately build your case against them, you may attach copies of email, invoices, photos, legal notice as supporting evidence with your consumer case. As example, Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.

This will give you idea about consumer case. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. If you already emailed your concern to the company and issue not resolved, then you may send “Legal Notice” to their office address via India Speedpost as a consumer. Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue which ultimately build your case against them, you may attach copies of email or the notice as supporting evidence with your consumer case. Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take 1 to 2 years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Note: Consumer case might take 1 to 2 years. Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon.

@@sekhali7704 आप निर्माताओं और विक्रेता दोनों को लिखित शिकायत भेज सकते हैं।

To file consumer complaint, please read carefully This will give you idea about consumer case in general. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. First you need to email your concern/complaint to the company and if issue not resolved, then you may send “Legal Notice” to their office address via India Speedpost as a consumer. Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue which ultimately build your case against them, you may attach copies of email, invoices, photos, legal notice as supporting evidence with your consumer case. As example, Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.

You may fill this to contact us: forms.gle/gTv8DZfksZyY9myG9

This will give you idea about consumer case in general. For example, you have purchased watch price of Rs.2000 from an online e-commerce website but they delivered you defective watch and they are not willing to accept return/refund you within warranty. First you need to email your concern/complaint to the company and if issue not resolved, then you may send “Legal Notice” to their office address via India Speedpost as a consumer. Sending the complaint/Legal Notice as consumer via email or speed post will be used as evidence that you complained about an issue which ultimately build your case against them, you may attach copies of email, invoices, photos, legal notice as supporting evidence with your consumer case. As example, Compensation valuation for consumer case, (A) Rs. 2,000 price of product; (B) Rs. 20,000 for causing mental agony, pain and suffering;(depends upon case by case) (C) Rs. 30,000 for litigation expenses for this consumer case.(Case may take years) Note: Above Values depend upon case by case. Total compensation value will be : (A) + (B) + (C) = 52,000 Recently in consumer case of Aashna Roy vs Yogesh Deveshwar, ITC (2021) national consumer commission awarded two crore as compensation to complainant for bad hair cut and medical negligence in hair treatment by Saloon. However, it’s always best to consult with an expert or lawyer to ensure compliance with current regulations.