Control Your Samsung Smart TV with Amazon Alexa UPDATED!

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Smart TVs can be connected and controlled with Amazon Alexa or Google Smart home assistants. No need for a remote anymore! In this video we go through the process of connecting and controlling a Samsung Smart TV with Amazon Alexa. In order to connect your Samsung Smart TV to Alexa, you will need to download the Amazon Alexa app and also need to setup an account with the SmartThings app (all this is shown in the video).
Samsung Integration: www.samsung.com/au/support/tv...
► Samsung QLED 65" Smart TV (2020 model) on Amazon: amzn.to/2T0TwT3
► Samsung Smart TV (2019 model) on Amazon: amzn.to/32GOKOC
► Echo Dot (smart speaker) with Alexa on Amazon: amzn.to/2YjBL62
(Disclaimer: the above links are Amazon Associate links and we will earn a small commission if you click on these links and purchase the product on Amazon.)
0:00 Intro
1:24 Smartthings Setup
4:09 Alexa Setup
6:17 Command Test
7:48 More Videos!
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Опубликовано:

24 июл 2024

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Комментарии : 435

@qe2guy01 Год назад

Brilliant and spot on!, thank you very much for this!. I had a system upgrade done by the new cable company yesterday, consequently I discovered that I could no longer control the lounge tv with Alexa as before, now, thanks to you I can and all is right as rain.

@drcurls1977 3 года назад

Just got a 55 inch Qled Q60T for the bedroom a few days ago. Followed your instructions and it worked. Thanks.

@HelpCloud 3 года назад

Great to hear!!

@notMessing 3 года назад

Great video - big help!! Thank you so much 👍

@HelpCloud 3 года назад

You're welcome!!

@ChristieWest-dt1hj 8 месяцев назад

Thank you so much. I understand that now. So any alexa device should work for this? For example the Echo show?

@brittanyhenson2005 3 года назад

This helped me so much, thank you. Exactly what I was looking for.

@HelpCloud 3 года назад

Glad it helped!

@lomaujo 3 года назад

Me too.thank you 🙏🏻🙏🏻

@serena180 2 года назад

Ohshes so beautiful sexy a hot I wanna spend the holidays with Brittany time alone noonelss

@vivektyagi3608 Год назад

Great video. It helped me to set it up. I can turn on and off tv. Can move volume up and down but cannot plat youtube or netflix. It says you cannot turn on the video devices, to do that you need to connect it first. To enable it go to alexa settings and tv and videos and then connect. But I think l have already connected SmartThings. My tv model no is 65” Q60T QLED 4K HDR(2020) QE65Q60TAUXXU. Any advise please?

@ero4real411 3 года назад

Thanks for the video. Can a Samsung TV with build in alexa work with amazon echo dot? I mean it has build in alexa and you can use it with mic on remote control but would like to use it with echo dot.

@HelpCloud 3 года назад

Yes, they can work in tandem or individually.

@MrBibi86 Год назад

*Thanks for this video mate. and cool lighting*

@HelpCloud Год назад

Glad you liked it!

@edgarhernandezmxd8594 3 года назад

Worked!!! Thanks man!

@HelpCloud 3 года назад

You're welcome!

@nasseryahya4813 2 года назад

I watched before so many videos and tried to connect alexa with my tv after seeing ur video it worked!!! 🥳

@HelpCloud 2 года назад

Glad I could help!! Thanks for watching!

@LS-bk7ib 3 года назад

I came back to say 🗣THANK YOU!!!

@HelpCloud 3 года назад

You bet!

@arwi2010 3 года назад

A great help for me it works 👌❤️

@HelpCloud 3 года назад

Great to hear!

@hayhay346 3 года назад

This video is so underrated!

@HelpCloud 3 года назад

Thank you!

@nikhilgavate8609 6 месяцев назад

Nice, detailed step by step procedure for using echo dot to do things on your smart tv. Thanks, i tried it in 2024 and only a few options were new as the samsung smart things app & the TV apps are now updated but the procedure is still the same as you showed. Cheers 🍻

@NaturesCalmingCall 9 месяцев назад

Great video. Thank you for this.

@michaelsy. Год назад

Hi, if i connect my laptop to the monitor/tv, will alexa still work anytime as an overlay to that?

@TheDehydratedSlimeExtras Месяц назад

Underrated channel

@neelamrathi590 3 года назад

It really worked...thanku so much❤️

@HelpCloud 3 года назад

You're welcome!

@tkof107 25 дней назад

My uncle is blind and I am trying to make things easier for him. I will try this setup today. Thank you sooooo much.🙏🏾🙏🏾🙏🏾

@midhunt.m5917 2 года назад

Thanks for this video! I'm using Samsung AUE60A (not pro version). As shown in the video, I did everything. But I'm able to do basic functions like turn on/turn off, volum adjust... But when I ask to open RU-vid in tv, it says "to control a video devic using voice, you need to connect it first". But iv already linked Smart things to Alexa app. Could you please suggest a work around for this problem?

@HelpCloud 2 года назад

Did this ever end up working correctly?

@muhammedakhila6052 Год назад

Having the same issue did you find a solution

@jesercueva 4 месяца назад

Is there a way to lauch apps like youtube on the smart tv through echo dot?

@tobiaskildegaardandersen967 3 года назад

Hey! Will this work with the alexa/google assistant feature on the Sonos Beam?

@HelpCloud 3 года назад

Possible, I don't have one to test but it is worth the shot.

@syedmudhasir72 2 года назад

Hello, This is a great informative video. I have a doubt If I use this technique. can I open apps like youtube or amazon prime as well with just a command? and even search for content using Alexa echo's mic as input?

@HelpCloud 2 года назад

What year is the TV?

@jennys211 3 года назад

Thank you !

@HelpCloud 3 года назад

You're welcome!

@aleks23100 3 года назад

Anyone else notice the time in the phone starting at 1:25 (1111) also this was helpful tjank you i subbed. 👌

@HelpCloud 3 года назад

11:11 make a wish!

@ravisoni797 Год назад

really helpful

@1230Ohboy 2 года назад

Works with wired connection on my Samsung Au8000 55". Turns it on & off. Thanks!

@HelpCloud 2 года назад

You are welcome!

@natesworld315 3 месяца назад

Is this the same for models with built in alexa? But you can't ask alexa questions like weather. Not the whole experience?

@sloany150884 3 года назад

Do you need another Alexa device for this to work??? I can’t get my new TV set up on it’s own but I can switch it on/off by voice when it’s paired with my Alexa echo device

@HelpCloud 3 года назад

Only a single Echo device is needed.

@danemmerich6775 2 года назад

Yes exactly. Have you found out how to fix it?

@sloany150884 2 года назад

Yes 👍🏻

@sanket1702 Год назад

@@sloany150884 how to fix it

@rohanvarshney7903 3 года назад

Are you speaking into an echo device or into the TV for the Alexa commands?

@HelpCloud 3 года назад

Into the Echo!

@lindastephenson81 3 года назад

Thank you, thank you, thank you!!!

@HelpCloud 3 года назад

You are so welcome!!

@tusharchitnavis9540 3 года назад

thanks man. 👍

@HelpCloud 3 года назад

No problem 👍

@gegefaith2594 3 года назад

Thank you so much

@HelpCloud 3 года назад

You're most welcome!

@julianaserrano9986 3 года назад

Dear HelpCloud do you happen to if the app know if the SmartThings app has integration with xfinity? Thank you!

@HelpCloud 3 года назад

It does not as far as I know!

@julianaserrano9986 3 года назад

@@HelpCloud thank you for your reply!

@luisalbertolopez586 3 года назад

commands like "put despacto on youtube", "put stranger things on netflix", or specific things work on a tu8300 curve?

@HelpCloud 3 года назад

They should, this one has Alexa built in for apps to download and command.

@luisalbertolopez586 3 года назад

@@HelpCloud with the echo? Or with the mic in control

@HelpCloud 3 года назад

The mic on the controller but also to launch apps like Netflix!

@serena180 2 года назад

I wanna connect my 49 inch tcl roku tv smart TV to alexa can it b done and can alexa interface with RU-vid app which is already on the tv

@HelpCloud 2 года назад

I am not sure what level of integration the TCL Roku has with Alexa, you will have to check their website.

@serena180 2 года назад

@@HelpCloud ok thanks and Alexa very much needs RU-vid Amazon music don't have all the best songs RU-vid does

@michaelguilfoyle7855 3 года назад

Awesome, all I had to do was change the name to living room tv and it now turns on and off with my Alexa. Thank you

@HelpCloud 3 года назад

Glad I could help

@pramodr1792 3 года назад

Changed the TV name to “The TV” I’m smart things. Now the commands are working and easy.

@sgtkey9416 3 года назад

Thank you!!!

@HelpCloud 3 года назад

You're welcome!!

@waqashussain149 2 года назад

Any idea if this is meant to work on the M7 Monitor? It has Alexa built-in but for some reason when linked it can only be used to turn off and change volume, It can't be used to turn on or change HDMI input. Please help.

@HelpCloud 2 года назад

Never tried an M7, my guess is it may have limited function.

@mchansleysalomon6720 3 года назад

I have a 2020 samsung crystal and an echo dot 4 and its not finding my tv on the alexa app and i already reset both setups and linked them in the same account

@HelpCloud 3 года назад

Are they both connected to the same network?

@MasterDrhd 3 года назад

Do you need the SmartThings hub to do thid

@HelpCloud 3 года назад

Yes, for Samsung, you need to link your Smarthings to Alexa.

@ahnafwavy Год назад

Thanks !

@rocharox 6 месяцев назад

very good video.

@leku7184 3 месяца назад

Thank you

@E_wrld333 3 года назад

i have a question i have a echo dot and a fire tv stick and i have pairs them so i can control my tv. But i also have a other tv witch i’m using for my pc at the moment witch i’ll change soon.But i don’t understand how can my echo dot turn off and on if they are not smart tv i understand the first tv because the fire tv stick but the tv itself is not smart reason why i got the fire tv stick but i don’t have no other tv stick to my other tv and some how still turn it off and on

@HelpCloud 3 года назад

You need 2 firesticks in order to control both.

@E_wrld333 3 года назад

@@HelpCloud nah bro listen i only have 1 fire stick and one echo dot speaker my other tv tho is not a smart one and it still turned of or on i i ask alexa to do so only thing connect on that tv just my pc no other fire stick

@E_wrld333 3 года назад

@@HelpCloud it’s wired because as you said yeah i’ll of needed a other fire stick but some how it still work even if my pc it’s off i only Say “Hey Alexa Turn tv on and both my tv just turn on

@airineicristina 3 года назад

Good help for me as a newer of Alexa app..I didn't got it when I wanted to control my Samsung tv, she doesn't want to..although fire tv downstairs she controls it perfectly ..it was a DILEMA FOR ME!

@HelpCloud 3 года назад

Does Smarting's detect it?

@KamenRiderBlackSun 2 года назад

If I use the RU-vid app on the tv can I use my echo as a microphone to search ?

@HelpCloud 2 года назад

You can't.

@enterthemetaverse2064 3 года назад

Hi mate. I can't see the device on my Alexa app. (UK) I have a 2018 model (55 inch). What's your model number as when I spoke with a Samsung rep they said they had removed my TV from Alexa services which is crazy.

@HelpCloud 3 года назад

So it sounds like you are region locked out. Sadly there isn't much you can do.

@enterthemetaverse2064 3 года назад

@@HelpCloud Im based in the UK so not sure why a region lockout would have happened.

@philipperostin 3 года назад

Do you have any idea on how to avoid alexa registering doubles ?

@HelpCloud 3 года назад

I had this once, I had to clear everything out and reset up. It was a pain, I haven't seen it since.

@cliffordgallagher4531 3 года назад

Is this Samsung specifically? I have a Phillips smart tv,would I be able to follow the same steps?

@HelpCloud 3 года назад

This is for Samsung. Try this out for Phillips! www.tpvision.com/blog/philips-tv-to-release-amazon-alexa-skill/#:~:text=The%20new%20Philips%20Smart%20TV,source%2C%20and%20control%20multimedia%20playback.

@cliffordgallagher4531 3 года назад

@@HelpCloud Thanks Brother, will do!

@HelpCloud 3 года назад

@@cliffordgallagher4531 Let us know how it goes!

@Blackdog57 3 года назад

Is there anyway to do this with an Emerson tv (not smart tv) but am using a firestick?🤔

@HelpCloud 3 года назад

Yes, here is our setup video using the Firestick ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-8szWzQFzuXw.html

@Blackdog57 3 года назад

@@HelpCloud That is a good video but it doesn't help me turn on and off my tv with Alexa. I already have a firestick and been using it about a year now.

@patriciapulphus4298 7 месяцев назад

thank you

@boss0978 3 года назад

I have samsung ue55ru7100, i have to first turn on the TV with the rc before asking alexa to mute, vol+/-, turn off TV but that's all it will do. Saying "Alexa, turn on TV", "start netflix" or whatever doesn't work. Am I doing something wrong, or are those functions just not available in my case?

@HelpCloud 3 года назад

Is the TV connected via wireless?

@boss0978 3 года назад

@@HelpCloud yes, of course

@kai0tika 6 месяцев назад

nice!

@memeboi5189 2 года назад

Hey I have the new 2021 model au7100 and the only function that works is turn off I tried volume and on but it dosent work Do you know anything that can help

@HelpCloud 2 года назад

Is the TV connected via wireless or wired?

@memeboi5189 2 года назад

@@HelpCloud wirless

@jazysmama3376 2 года назад

Ty. Got it set up and linked and can voice activate on and off. But nothing else.??? Help

@HelpCloud 2 года назад

Depends on the TV.

@king_vixtor 2 года назад

So I’m signed In with my tv and already did the whole set up and I didn’t connect it to my phone at the time and I have no idea how to connect it now so I can use the Alexa as well

@HelpCloud 2 года назад

This video shows you the step from start to finish.

@supmiguel 3 года назад

Do you have more commands that work?

@HelpCloud 3 года назад

Not with my TV. Others do, yes.

@jbahnsenc Месяц назад

Like and subsribe to you my sir!! This is the best video on this topic, struggled so much to make my alexa turn on my TV, because it was only able to turn the TV off. Thanks!!🎉

@adityagoyal2882 3 года назад

Thanks for the awesome video. I am able to turn off tv using Alexa on echo but when I ask it turn on it says not supported. Any clue why this is happening?

@HelpCloud 3 года назад

Is your TV connected via wireless?

@adityagoyal2882 3 года назад

@@HelpCloud yes. Everything works fine including turning off and navigating tv but once the TV is off it doesn't turn back on by Alexa or even by Smartthings app

@HelpCloud 3 года назад

What is the TV model?

@eranrubman7034 2 года назад

@@adityagoyal2882 Try a factory reset. My voice commands had an issue until I reset it and now it works properly.

@jamesmisaak 2 года назад

Having this same problem. Since the TV is connected to wifi, all is good when the TV is on, but when the TV is off the wifi connection is disconnected, therefore the TV cannot be controlled. I'm still searching for the workaround.

@Videokid703 3 года назад

Mine can't turn my on but can do things like Turn-off Mute and unmute Volume up and volume down

@HelpCloud 3 года назад

Is the TV connected with Wireless?

@phil1850 3 года назад

Do i need the echo to controll my tv? Or just the Alexa App on my Smartphone?

@HelpCloud 3 года назад

Either will work!

@phil1850 3 года назад

Thats a Problem cause whatever I do the alexa app wont find my Q60R (Dec. 2019). Smart Things is good account links good but no device to be found. And im using Wireless

@tylereades2866 3 года назад

ime having the same problem

@vendotodo6902 3 года назад

I have a question. Can I connet Samsung R1 Speakers to Google home?

@HelpCloud 3 года назад

Should be able to since they are Bluetooth.

@JTD445 2 года назад

It's crazy that there are tvs without bluetooth, mine is one of them. Great video though!

@pulkitgigoo Год назад

I am not able to switch on my tv using alexa only off is working and basic things like volume up/down is working.Whats the issue while switching on?

@savitamedlang5580 Год назад

I had the same issue and did two things - on your TV, go to Settings > General > Network > Expert Settings and ensure that “Power on with mobile” is turned on The next thing I did was rename my device in the Alexa app AND Smart things app to “TV.” Now it is finally working for me to turn on through alexa

@deltawolf8636 2 года назад

I can't get her to do anything other turn on and off my TV. Help! How do you setup more commands?

@Blkgoat 5 месяцев назад

Can you control multiple tvs with this

@beautifulearth3412 2 года назад

Do I need to add any additional speaker to catch my command

@HelpCloud 2 года назад

Some type of Amazon Echo system.

@saras4349 2 года назад

I have a Samsung q82a (2021), I’ve done this and my tv only turns off, but doesn’t turn on, I can open Netflix, but it doesn’t select a movie title if I ask it to. Does this mean it’s and issue with the tv or does this mean im doing something wrong? Thanks

@HelpCloud 2 года назад

Different TVs have different levels of integration.

@OrganizerForU Год назад

How do i remove the Alexa bar at the bottom of the screen? I have a new 32" The Frame

@jcleave22 2 года назад

Excellent Video, Very helpful! I have a new 2021 Q70A. Success in basic control- Power on/off, Volume, etc. Does anyone have success with opening apps such as netflix? I'm not having any luck there.

@HelpCloud 2 года назад

TVs are still hit or miss. I eventually snagged a Firecube TV which combines the Echo smart system and smart tv apps. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-wjp-IpupxPU.html

@danielserrano6060 2 года назад

Hey, was not able to discover my Samagung Smart Monitor M7 on the Alexa app. Can anyone help me pls?

@Musicman-50 2 года назад

Will this work on an Android TV Box running Android 10 os?

@HelpCloud 2 года назад

I have not tried.

@IamLittlePD 2 года назад

When I get to the "Alexa Setup" step and try to discover my TV device, Alexa fails. I called Amazon support and apparently my TV is not "Alexa Ready" even though it's a Samsung Smart TV, and I can connect to it through SmartThings on my phone. Any advice?

@HelpCloud 2 года назад

Not all Smart TVs with Smarthings work with Alexa. What model TV?

@gabrielmoralesvelez 3 года назад

I have a Samsung Q90T. I can only turn it on and off. When I tried to change the volume it change in the dot itself no the TV. I can change the volume using Google Assist. The TV is connect wireless.

@HelpCloud 3 года назад

Did you give the TV a name?

@gabrielmoralesvelez 3 года назад

@@HelpCloud yes

@asharaf004 3 года назад

HI My Samsung TV Model: Q60T supporting through Alexa mobile app only for Turn off and turn ON TV. Volume change and program, movie search in apps not supporting. Whenever I give a command this function not supported by TV msg is provided by Alexa. Please Help

@HelpCloud 3 года назад

Sounds like the TV doesn't have full integration.

@user-gz2bw6fx9i 2 месяца назад

Can you turn the tv on from your phone if you’re not home and it will actually come on?

@tanujsingh9423 2 года назад

It works only to turn it off, it does not turn it back on, it says the command is not available for my TV, any advise to resolve it? Thanks in advance, you are awesome!

@HelpCloud 2 года назад

Is the TV connected via wireless?

@karlomatijevic4693 3 года назад

hi I'm calling from croatia i paired with alex on samsung 7 series television i can turn it off and reduce and amplify but i can't turn it on

@HelpCloud 3 года назад

Is the TV connected to the network with wireless?

@Strive4Knowledge 3 года назад

Yes, I have the same issue. I tell Alexa to turn it off, and it works. I tell Alexa turn in on, and it says Okay, but TV is still off. It's set up using wireless network. Please help.

@karlomatijevic4693 3 года назад

i gave up on it because maybe my tv is too old I guess her bluetooth isn't on while it's off, so she can't start it

@nobodycaresnoname2206 3 года назад

For some reason my TV says to connect to alexa it would give me this website to go to and a code. The website I think would never work

@HelpCloud 3 года назад

The website was to sign in with your Samsung account.

@victormorales8408 3 года назад

Every time my TV turns off and turns back on it disconnects from the Smart Things app. It says "offline" even though the TV is on and connected to wifi, so I have to reconnect it every time if I wanna use Alexa with it. Any tips?

@HelpCloud 3 года назад

I would re-setup it all. Maybe even relink the accounts.

@luisolguin3298 2 года назад

I had the same issue. Hope this helps. ON YOUR TV!! go to settings-General-Network-Expert settings-enable power on with Mobile. This will prevent TV from going offline and you’ll be able to turn it on with phone or Alexa. (In Alexa make sure your device is name TV so you can easily say “turn on TV”,etc.

@Neirbo2691 2 года назад

@@luisolguin3298 Agreed! I was not able to turn ON my Samsung with Alexa until I did this.

@dickfirm9849 2 года назад

Hi again from UK,Have connected my Samsung series 8, 75" TV now but will only switch off through voice control from echo dot 3rd generation I have on WiFi on same network 😭😭,can you advise??Thankyou

@HelpCloud 2 года назад

Were you able to add the skill?

@dickfirm9849 2 года назад

@@HelpCloud thankyou for responding so fast,it's weird as it didn't work yesterday but today it all functions as you described in your brilliant video.Many thanks .All the best

@dvybby 3 года назад

can she control other parameters like brightness?

@HelpCloud 3 года назад

Not that I am aware of.

@zyvomer 2 года назад

hey! I've been having trouble doing this all day, whenever my device connects to the tv it says " device cannot be connected to living room" and then it opens a remote control on my device, and adds it to person devices :( so my tv isn't connecting right or something, any advice?

@HelpCloud 2 года назад

What model of TV?

@josephdulaca2349 Год назад

mi Samsung TU8000 only turns off. it wont turn on. can you help?

@mikaylanoronha307 3 года назад

Hi. Can you do one that is wireless

@HelpCloud 3 года назад

This is wireless.

@beresford65wilso 3 года назад

Is the Samsung qled q65t 55 inch not compatible to do this with Alexa is it only remote only can someone help please

@HelpCloud 3 года назад

It is, this one has Alexa Built In.

@beresford65wilso 3 года назад

@@HelpCloud thank you helpcloud how do you set up alexa on tv to talk to without using the remolt or is it not possible you have to use remolt for commands to alexa

@aaraujo306 3 года назад

Does it only work to turn on and off the tv? We got it all set up like you showed but it only works for basics like on/off. Can you not open up apps or look for shows with it? We can’t even open apps with the mic on the remote. 😤

@HelpCloud 3 года назад

It does, it all depends on the level of integration your TV has.

@joelwilson1974 2 года назад

I can not turn on my Samsung TV from my Alexa echo but it works on all other commends, once I turn it on using remote.

@HelpCloud 2 года назад

Is the TV connected via wireless or wired?

@mustangpilot6786 2 года назад

Does the Alexa also adjust the volume even with a soundbar? Mine doesn't do it. Also, when I turn it on, it turns on muted. Is that normal?

@HelpCloud 2 года назад

You should have volume control.

@DrTech-uu3yz 2 года назад

@@HelpCloud it doesn’t work for me with my soundbar. Fyr: soundbar is connected using hdmi arc. I can use turn on/off . Switch input, mute commands but the volume up and down doesn’t work with hdmi arc. Is it me only?

@serena180 2 года назад

My alexa heard u talking to urs and was searching for ur tv I had to say alexa stop

@HelpCloud 2 года назад

Haha, sorry!

@2680546 2 года назад

Can we switch to different channels now using this technique? Samsung smart tv 2018 model... 😁

@HelpCloud 2 года назад

Not on a 2018 model, we are pretty limited.

@mxhsinhuxxainnn5372 3 года назад

Hi, the connection just stops up to 39% and it's just gives me and error as well as that I think my TV doesn't have the app aither because it doesn't being up a code! Help needed please

@HelpCloud 3 года назад

Power the devices off for 5-10 seconds, reboot them and try again!

@mxhsinhuxxainnn5372 3 года назад

@@HelpCloud I did! There's no hope whatsoever is the 58inch samsung 4k tv capable? Can you check that for me?

@oscrm1760 Год назад

My ecosystem in my house is Apple is posible Use an Homepod with Samsung neo Qled 2022

@janetjandrositz1191 3 года назад

Do you have a video where I can see this TV change channels? My mother is visually impaired and cannot see well enough to use a TV remote. She sits and watches CNN all day because she cannot change the channel.

@HelpCloud 3 года назад

It will all depend on the TV. Do you know what TV she has?

@kellyd.9999 3 года назад

@@HelpCloud I have the new 8 series Samsung tv and cannot get it to change channels. Also we have our TV hooked up to the sound bar and it seems to not be able to change volume with the command. Any insight is appreciated!

@acidburn1979 3 года назад

So when I say Alexa change channel, it wont change it via Comcast, am I doing something wrong?

@HelpCloud 3 года назад

I am not sure on the level of integration it has with Comcast.

@stevenkleinman8374 3 года назад

@@HelpCloud Related or the same problem: what is happening when I tell Alexa to change for example, to CBS or channel 433, is that the command is feeding the Search box. It is displaying the correct channel to change to, but not executing because neither the Xfinity control OK nor the Samsung ENTER button is being pressed, physically or programmatically. Ideas? A way to add the OK/ENTER? A way to bypass the Xfinity search box?

@parikshithgari 3 года назад

I did exactly the same as you suggested. The TV is turning off through Alexa but not Turning on. It says check network. Can you please help?

@HelpCloud 3 года назад

Is the tv connected via wireless?

@parikshithgari 3 года назад

@@HelpCloud yes

@aborjas23 3 года назад

Mine can turn off but not on. Alexa says '' TV isnt responding please check its network and power supply ''

@cjasonmatthews1996 Год назад

@@aborjas23 same

@DistractedMD 3 года назад

Hi, my girlfriend has a problem with her Samsung and SmartThings. The issue is that if she turns the TV on with the controller then she could turn it off with the commands through echo dot. Alexa says that she could not turn on the Samsung tv model, that should check the power source or the connection. But everything’s fine with Gosund devices. Idk why. Any suggestions?

@HelpCloud 3 года назад

Is the TV connected via wireless?

@DistractedMD 3 года назад

@@HelpCloud yes, it’s connected wireless. And it’s on the list in SmartThings