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Craftsman Tools: USA vs China [Part 1] - Multi Brand Comparison - 

Gear Wolf
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I take several minutes talking about the Craftsman tool brand and compare a Craftsman wrench made in the USA versus one made in China.
To further my little comparison, I pit the two Craftsman tools versus other wrenches within the same price-point / usage category or lower. To me, the Chinese Craftsman didn't warrant the price you pay than even their cheaper "lower quality" fellow foreign counter-points. In my opinion, the premium you are paying for a Chinese Craftsman tool from Sears is for the name alone.
The American made Craftsman tool is superior and its sad that they are being phased out by an inferior, yet still the same price as the made in the USA, Chinese Craftsman tool.

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2 май 2015

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Комментарии : 241   
@JJMcK
@JJMcK 3 года назад
Which is why I have begun buying my Craftsman wrenches on the secondary market. Only buying Made in the USA
@gcbranger3925
@gcbranger3925 3 года назад
i just go online and type out vintage craftsman tools and make my purchases that way.
@GearWolf
@GearWolf 9 лет назад
I agree with you Demetrios; however, that isn't the point of this video. The fundamental point is to demonstrate how the Sears Holding Corporation goes about presenting the Craftsman brand and their commitment/obligation to customers, both past and present. The former forged American made Craftsman tools were superior and they have been phased out by an inferior cast/stamped Chinese Craftsman tool. Sears still expects you to pay the premium you would have originally for the USA version; yet, you are paying for a lower quality piece. This issue is compounded when you warranty your USA Craftsman tool. For nearly 100 years you would get a USA made Craftsman replacement for your malfunctioning or broken USA Craftsman made tool no questions asked. Snap On, Matco, etc still maintain this warranty today. In contrast to those aforementioned brands, where you would get an USA equivalent exchange in both COO and quality, today Craftsman you get a Chinese tool, a significant downgrade for your warranty exchange. This goes against the fundamental principle of an equivalent exchange and thus more-or-less makes the warranty worthless. In the instance of Craftsman, you are trading a Cadillac for a Chevy Corsica. When I bring in the "other" no-name, Stanley, Chinese Craftsman, and USA Craftsman tools into the video, I am using the 3 non-USA tools to demonstrate they are inferior to the USA Craftsman tool AND how the Chinese Craftsman tool compares to the no-name & Stanley tool. What do you get for what you pay? Not much. Sure, in general the Chinese/Taiwanese Craftsman tool may be a bit better than Harbor Freight, Stanley, etc. but not for the price that Sears thinks you should pay for the tools. You are basically buying the name only, so, yes, I agree with you, at this rate one may as well go out an buy a tool truck brand tool. It is literally that simple. No one is complaining how they want their Craftsman tool (the Cadillac) to be the equivalent to a tool truck brand tool (the Ferrari). It is a critique in the loss of quality with the Craftsman brand and a broken promise with the brand warranty.
@abandonedsc4261
@abandonedsc4261 8 лет назад
+TheseAreMyToys Very well spoken!!
@GearWolf
@GearWolf 8 лет назад
You wouldn't believe how many people ask me the same questions over and over, or offer point/counterpoint that is already found in the videos/discussions. I'm not perfect myself, but it does save everyone time when we are all on the same page! Thank you for taking the time to read what is there! ^_^
@starastronomer
@starastronomer 5 лет назад
@@GearWolf I agree 100% Happens to me on my videos. I think people skip through the videos and don't watch them entirely.
@carbonsteelbladetheorigina7993
I just bought a 10 piece from sears just now to Check the quality. Looks like the Wal-Mart brand "Hyper Tough" line with a Craftsman Logo.
@brucehartman2499
@brucehartman2499 5 лет назад
I ended up with the same 28 piece 6pt set in Feb 2015. I went and visited a friend in MD at the time and was able to exchange many of them at different Sears stores along the drive. The remaining ones I bought individually from Sears and 2/3 of them were still USA stock individually. I kept the US ones and returned the china ones. A few I had to purchase on eBay. I ended up with all USA ones except the 1" one. Seems as that one was not available in open stock and haven't seen one on eBay.
@mjb12141963
@mjb12141963 7 лет назад
thanks for doing this video. I have seen some of these craftsman wrenches in my toolbox and thought they seemed different but could not figure out what the Made in U.S.A. is what . So Thanks again.
@GearWolf
@GearWolf 7 лет назад
No problem! Glad to help!
@granadojl
@granadojl 8 лет назад
I purchased the 28 piece 6 point combo wrenches a few days ago and I was highly disappointed with the lack of quality in almost every wrench. I'm on the fence of selling them for a better quality wrench set. Great video you have here
@GearWolf
@GearWolf 8 лет назад
+granadojl Per the Sears policy, as long as you haven't used them and you have your receipt, you can return them for a full refund. I believe you have 90 days to do this, but don't quote me on it. If I were you, I'd save your self the trouble of trying to sell them yourself and go reclaim your money back from Sears. While USA Craftsman wrenches were never top of the heap, they did offer a very respectable level of quality for the price. They sure are a hell of a lot better than the Chinese variant.
@Danielo197
@Danielo197 7 лет назад
do you think craftsman could be American made again someday? probably a longshot but wishful thinking.
@lfresh35
@lfresh35 8 лет назад
Check out Wilde Tool. Hand tools manufactured in Kansas.
@GearWolf
@GearWolf 8 лет назад
+lfresh35 You bet! I'm already there. Good tools!
@mattcole8259
@mattcole8259 7 лет назад
great video - I recently went all snap on , mac , sk , and photo
@bigdaddyvince1825
@bigdaddyvince1825 4 года назад
and your bank account balance probably went down the crapper.
@rebeeson
@rebeeson 7 лет назад
I have a question. I purchased a set of tools around 2012. While i threw out the box, it still have the bags for the Allen wrenches and midget wrenches. Both say the tools were made in USA. The wrenches do not indicate their country of origin. Is there any way to tell were they were made?
@GearWolf
@GearWolf 7 лет назад
It is difficult to tell the COA on "hex"/Allen wrenches and midget wrenches without the packaging. This is the case for more recent Craftsman tools; however, there are midget wrenches that have a "- V -" on them, which are an indication they were made during the Moore Drop Forge/Easco days (Made in the USA).
@rebeeson
@rebeeson 7 лет назад
Ohh ok thanks!
@gmp3699
@gmp3699 8 лет назад
Thanks for posting. The Chinese made Craftsman tools are cheaply made, about 2/3 the weight of their USA counterparts and ratchets now have plastic levers. Can't see plastic holding up too long in every day use. Also, if you go to return a broken ratchet to Sears and they do not have a refurb on hand they will not give you a new one off the shelf. So much for the life time warranty. This is why Sears is closing many of its stores and Harbor Freight is thriving.
@GearWolf
@GearWolf 8 лет назад
+GMP Lynbrook Well said!
@Bruel111
@Bruel111 8 лет назад
A salesman at Sears told me that they will rebuild your USA made ratchets in the store, and that the rebuild kits are still made in USA, that way you won't end up with Chinese crap. After speaking with him, and a few other salesmen at Sears, it is safe to say they too are very upset about the move to China, and will go out of their way to get you USA replacements.
@GearWolf
@GearWolf 8 лет назад
This is true to a degree. It depends on the individual Sears store and the management that resides there. Out of the 3 in my area, only 1 will attempt to acquire the USA made repair kits. The other stores will not. Sears issued a policy a few years ago to replace USA made ratchets and ratchet components with a straight up Chinese made ratchet. Legacy support will only last as long as there are still USA tools and USA made kits in circulation, since direct USA tool support has been discontinued.
@gmp3699
@gmp3699 8 лет назад
The Sears by me in Valley Stream, NY is not so helpful. They told me that they do not have the kits nor will they take a USA ratchet and rebuild it for me. On one occasion when they did not have a rebuilt 3/8 ratchet in stock and refused to give me a new one off the shelf so I went home empty handed.
@GearWolf
@GearWolf 8 лет назад
If I were you I would contact Sears Corporate. While they may not be able to give you repair parts or directly replace your USA made Craftsman tool, the forever warranty still stands, even if the replacement is a weaker Chinese tool.
@jcs0879
@jcs0879 9 лет назад
Try the small towns Ace Hardware they still have old craftsman stock available. If you are willing to drive to a small town plus the people are much nicer. Or try garage sales, swapmeets, etc. Good luck.
@dixinormus3282
@dixinormus3282 8 лет назад
I like going to swap meets, sure you might buy a set missing a wrench or 2 but still cheaper and plenty of other people selling individual ones for $1
@GearWolf
@GearWolf 9 лет назад
I recently acquired the USA set of the 6pt Craftsman wrenches. They are significantly better than the Chinese 6pt Craftsman wrenches I show on this video. After two attempts at getting a USA set from Sears and getting the Chinese version, I returned what I received and bought the USA set from a 3rd party vendor. In the future, if I get access to another Chinese 6pt Craftsman wrench I will directly compare it to my new USA 6pt Craftsman and post the video here on RU-vid.
@FJDH11
@FJDH11 7 лет назад
I hope you realize most of the manufacturing done in the 21st century is automated, (meaning machines make them. Yes, same machines if it were made in the USA). The only difference is the labor cost of running these machines, packaging and quality control, but that shouldn't be a large discrepancy in the overall of things. Unless of course, materials used is different, but I believe that's a business decision made by the company leadership (Americans), and not the ethnicity of the workers. Like the old saying "they don't make 'em like they used to" (and probably with good reasons too!), this is hardly a fault of any given country. You show a lot of bias and ignorance going into these videos and most of your disposition tends to be prejudice than anything concrete.
@mhlaw229
@mhlaw229 7 лет назад
Thanks for the response
@mikeclark1756
@mikeclark1756 6 лет назад
Craftsman tools made by Western Forge are great tools, and would Last for years. Its a shame they don't make them in America.
@GearWolf
@GearWolf 6 лет назад
You are correct! Western Forge did make some of the Craftsman branded tools such as screwdrivers, pliers, etc. Other items under the Craftsman banner were made by some of the best in the business here in the USA!
@mikeclark1756
@mikeclark1756 6 лет назад
You are correct some of my U.S.A Craftman Tools have a H and a PR on them . I think the PR stands for Pratt and Read. I dont know what Manufacture the H stands for . Do you know ? Curious to find out.
@MrCROBosanceros
@MrCROBosanceros 8 лет назад
"PROTO" makes 6 point combination wrenches made in U.S.A..They have two versions,coarse and polished finish.I just ordered some.
@GearWolf
@GearWolf 8 лет назад
+Broj 1 Correct! Proto is one of many American brands that still makes their tools in the USA. You have to be careful; however, since not everything is made here.
@MrCROBosanceros
@MrCROBosanceros 8 лет назад
+TheseAreMyToys I just received my brand new "PROTO",6-point combination wrench.Size is 14mm,and model is;1214MHASD PROFESSIONAL,PROTO ANTI-SLIP DESIGN,USA.Length is around 8 3/4".I was surprised that open end of the wrench,has some gripping teeth.I didn't know it before purchase."PROTO" doesn't advertise it on their web site.I think ,I will buy the rest of the set in near future!I don't know why,but it's hard to find 6-point wrench.I prefer to use 6-point whenever possible,instead of 12-point.
@dyer2cycle
@dyer2cycle 5 лет назад
.....also, the made in Taiwan Stanley is likely a higher quality wrench than the made in China Craftsman....
@GearWolf
@GearWolf 5 лет назад
Yes.
@KingHenryVR4
@KingHenryVR4 8 лет назад
I love Craftsman tools an still have my set I bought in like the early 2000s, started hanging out with my aunts boyfriend whos been a mechanic for probably 40yrs or more an he's done gave me like 2-3 Craftsman toolboxes(4 total) an a couple piles of tools several being old Craftsman wrenches/ratchets etc... I havent been to Sears lately to buy any of the new stuff they are putting out
@GearWolf
@GearWolf 8 лет назад
+KingHenryVR4 Feel free to subscribe to the channel good sir! As far as Craftsman is concerned, the big thing on my channel is the Craftsman USA Ratchet History Project, which is a historic look at every Craftsman branded ratchet from the very end moving back to the beginning. Also, I have a tear down of every Craftsman ratchet and tips/tricks on maintaining and rebuilding them. I have pre-recorded most of the videos already, but I haven't had the time to edit/master them yet. They'll come up as soon as I can get to them! Thanks for the comment!
@KingHenryVR4
@KingHenryVR4 8 лет назад
I was thinking about getting some Craftsman tools from like back in the 1940s to add to my collection, bought a 1/2" Husky ratchet from back then an about a 30lb box of all vintage Husky sockets etc.. a few years back
@GearWolf
@GearWolf 8 лет назад
Wowza! 30lb box of sockets?! You must have a full collection then! There are still plenty of good quality older tools that have a lot of life left in them!
@KingHenryVR4
@KingHenryVR4 8 лет назад
Yeah it's a box full of all old USA Husky sockets/extensions/swivels etc.. I bought off Ebay for like under $30
@ronaldderooij1774
@ronaldderooij1774 7 лет назад
There are people who never realised that there was a difference in the quality of tools. I just use them sometimes and don't bother about the quality. Only once I noticed a quality difference that bothered me, with screwdrivers. Some were rendered useless after applying force on it. But otherwise it simply never occured to me. So, I learned from this video. I must have missed something, as my father was a car mechanic professionally. He talked a lot about cars, but never about the quality of tools.
@GearWolf
@GearWolf 7 лет назад
The quality of the tool has everything to do with the quality of the materials used and the process in which the tool is made. A piece that is made with perfected metallurgy standards will outperform and outlast examples that do not meet these criteria. It is that easy. When you use a specific set of tools everyday, you want examples that are not only made of a high standard, but you want tools that also have a high tolerance so as to not damage the fastener they are made to work with. Ronald, based on your photo, I'm guessing you are probably in the ballpark of 45-55. If I am right, your father would have lived during an era of US tool manufacturing where there were MANY excellent sources of tools for reasonable prices. Why didn't he talk much about his tools? He didn't have to.
@miguelmendez4718
@miguelmendez4718 6 лет назад
Off topic what is the difference between wrenches Material made from chrome molybdenum and Chrome vanadium steel. Is one stronger than other?
@GearWolf
@GearWolf 6 лет назад
This is a great question Miguel! Molybdenum (Mo) and Vanadium (V) are two different elements on the periodic table. In the context of alloys, assuming you have analogous alloy components and processing, the addition of either will give the final alloy different properties. In general, again assuming things are equal, the addition of vanadium will offer your alloy the ability to be more readily hardened, heat & corrosion resistant, and offer a higher probability to maintain shape under stress. Molybdenum will typically offer a higher degree of machinability, higher weldability, and flex factor over Vanadium. The specific job that a wrench is employed to do will dictate the alloy composition for that tool. Cheaper brands usually will slap something like CrMo or CrV on the tool for decorative purposes. Remember that even if you start using the same excellent starting materials, the process used to make the tool can ultimately determine if brand X is superior to brand Y. Much like everything in life, alloy composition to desired properties is a balancing act, where you cannot always have the best of everything. I suppose an easy example would be comparing McDonalds 3 for a $1 cookies versus those made by dear old Mom. Sure, they be made with similar starting materials, but, as they say, "No one makes them like Mom."
@miguelmendez4718
@miguelmendez4718 6 лет назад
TheseAreMyToys thank you for your response. I enjoy all your videos.
@GearWolf
@GearWolf 6 лет назад
No problem! I'm glad you found them useful!
@GearWolf
@GearWolf 9 лет назад
Sgt Pnkks I can get behind what you are saying. Unfortunately, as financial noose tightens around Sears, an inevitable decline in quality followed suit for Craftsman. This is a typical trend for most struggling brands. From a corporate standpoint I can understand cost savings/profit measures you'd have to take with a brand. You run into two dilemmas: 1) How do you maximize profit without sacrificing quality? 2) If you cannot achieve the innovation to satisfy the aforementioned how far can you sacrifice quality without alienating or losing your core consumer? The reality with Sears is that they couldn't push the Craftsman brand lower (cheaper) without destroying the brand reputation and keep it made in the USA. Logically, moving the brand to China would allow Sears to attempt to maintain the brand without bleeding capital for an already financially strapped company. The problem with the outsourcing is that Craftsman wasn't just a tool brand but an American lexicon. The brand has an asomatous aspect that goes beyond the physical tool itself. It is a piece of Americana. It was the "Every Man" tool that formally had a great value and a very accessible price. This is why people get up at arms about Craftsman's COO now being China vs the USA.
@pm0501again
@pm0501again 8 лет назад
+TheseAreMyToys I totally agree with your analysis! This is why my everyday tools are now being purchased at Harbor Freight! This is what Sears wanted and they got it!
@GearWolf
@GearWolf 8 лет назад
Yeah, it is a shame really. I'll go into the details of some of those aspects in a video in the future. Although, I'm not sure what I would call it. I believe I have the word document for the script titled something like: Sears & Craftsman Brand Bankruptcy. Any suggestions?
@davidkoslo4145
@davidkoslo4145 8 лет назад
+TheseAreMyToys Boycott Chinese tools. period
@pm0501again
@pm0501again 8 лет назад
+David Koslo I buy USA made tools whenever possible even if they're used at an estate sale or eBay. They're getting harder to find.
@matiasfernandes
@matiasfernandes 8 лет назад
+David Koslo Agree, coycott chinese made crap. I prefer paying a little bit more and but american, german or japaneese made stuff. No, no, im not from usa, germany nor japan, Im from Uruguay (south america). Its a shame that the only rule today is "cheaper is better". USA companies... return to usa and build quality stuff please
@beechwood619
@beechwood619 8 лет назад
I hope you sent them back, and told them you will never purchase tools from them that aren't made in the USA.
@GearWolf
@GearWolf 8 лет назад
+beechwood619 Mission accomplished. I believe I had these in my custody long enough to do the video before I sent them packing.
@ratrod67
@ratrod67 8 лет назад
And this is why I jumped ship from buying Craftsman....and what I feel is the final nail in the Sears coffin.
@GearWolf
@GearWolf 8 лет назад
Indeed. Apparently, there was a plan to try to relaunch Craftsman "Made in the USA" this year (2016); however, I'm willing to bet the recent fiscal reports of Sears themselves are telling as to what is really going to happen...
@ratrod67
@ratrod67 8 лет назад
+TheseAreMyToys I really hope they can turn things around.
@GearWolf
@GearWolf 8 лет назад
While it would be wonderful, it is unlikely. Sears has been slow to embrace the internet age. Combine that with poor management, lack of innovation, etc. after a certain point the writing was on the wall.
@geraldzuckier
@geraldzuckier 7 лет назад
the other thing I used to like about their store and worth the drive was that they had this big wall of drawers of little diddly replacement parts, brushes for their electric drill motors, etc. That's gone now too.
@Sandbag1300
@Sandbag1300 7 лет назад
Great overview. No more Chinese tools for me. The smaller sizes strip easily after a few uses when working on rusted automotive bolts. Also not worth the warranty to get a new Chinese tool that will break again. Vicious cycle. Taiwan tools are not bad - Gearwrench and Grey Pneumatic Duo socket sets. Also like SK and when going 12 point small size wrenches I prefer SnapOn.
@mhlaw229
@mhlaw229 7 лет назад
You need to go on ebay to buy the American (USA) Craftsman wrenches, sockets and screwdrivers. For now, there are still plenty available at good prices. I've done that reciently. I like snap on ratchets and wrenches too but the USA craftsman sockets are my preference vs snap on which are overpriced for what you get
@regginretnuh5983
@regginretnuh5983 7 лет назад
I've honestly never broken a socket. I get how Snap-On stuff is nice. But I don't see how their sockets are better than my Craftsman sockets. My Craftsman sockets even have the indent for the extra grip that snap on likes to claim exclusivity too. Their ratchets though are awesome.
@ovenman2004
@ovenman2004 6 лет назад
Just FYI, the Craftsman screw drivers are made by Western Forge and are still made in USA. You can buy them brand new Made in USA at Sears right now.
@mhlaw229
@mhlaw229 7 лет назад
Good video by the way for those who are unaware of the inferior quality of chinese made tools
@clickysnapondorks795
@clickysnapondorks795 7 лет назад
Sears is definitely history.. there are some very nice affordable high quality tools available......from various outlets. ... Sears seems to be on a suicide mission
@geraldzuckier
@geraldzuckier 7 лет назад
1) I had a lug nut on my car that really stuck on, somehow. Leaned on it with my craftsman torque wrench (but see below), I'm not a big or strong guy, but ended up twisting my 40 year old craftsman 1/2 to 3/8 inch adapter. Looks funny but won't go into the socket any more. No biggie, i've busted the odd craftsman tool in the 40 years since i got the set and got a fine replacement, no questions asked (but see below). But this time.... the dread Chinacraftsman replacement. Meanwhile, I had the local Firestone take the lug nut off with an impact wrench, so I didn't have to try it with this piece of congealed Velveeta. But the next time I tried to take off a lug nut, at 80 lb-fts, the Chinacraftsman adapter instantly sheared off right at the neck where the 3/8 section is attached, so cleanly that the Sears cashier couldn't understand that the two pieces were once one tool, and not two separate gadgets. The guys in the tool section understood, of course and gave me a new one free. And you can pretty much figure out what happened after that, a few times, until I got tired of driving to Sears and got a random replacement from the nearby Home Depot which has held up fine under the terrible strain of 80 ftlbs. 2) I had an old Craftsman digging pitchfork, for a few years (not 40 years. maybe 10). Eventually, I managed to break the handle last year, took it back, got a replacement, you can see where this story is going. The irony is that the new, fibreglass handled Chinacraftsman wasn't that bad, the hollow fibreglass handle was pretty thick fibreglass and might have stood up, but the wooden stub reinforcing it down where the fork tines attached was only about an inch long, so of course the hollow fibreglass handle broke right above it. If the wooden reinforcement had been another 6 inches longer, the thing would probably have not broken. On the other hand, the Velveeta grade steel of the tines had bent all over the place anyway. Got an identical one for free replacement, tines kept bending under gentle use, so I ended up giving it to somebody who doesn't dig much. Bought a new Ames wooden handled one from that same Home Depot, and it seems identical to the old Craftsman. Oddly, there were two identical versions in the Home Depot bin, same SKU, but the new ones had a 20 year warranty and the old ones had a 30 year warranty. Funny; one company gives you the same lifetime warranty but gives you shoddier tools over time, the other gives you the same tool but a shorter warranty over time. 3) Anyway, the Craftsman torque wrench; one of the clicker wrenches, half inch, like 100 ftlbs, again 40 years old. The lock ring on the torque setting adjustment is just plastic, and cracked pretty early on, like after 10 years, so it stopped locking the adjustment down, so back to Sears I went back then. Turns out, the Craftsman lifetime warranty was for everything EXCEPT torque wrenches. They showed me where it said that on the package and everything. So I'm still using it with the cracked lock ring all these years later, and the funny thing is it still tests within spec on the calibration machine. But I have to watch that I don't move the adjustment accidentally while turning the wrench.
@GearWolf
@GearWolf 7 лет назад
It seems that your USA Craftsman tools have more than paid you back many fold with their years of service. It is a shame that the current Craftsman are no longer made here and, thus, Sears has cheapened the "Forever Guarantee". Thank you for sharing your experiences! ^_^
@geraldzuckier
@geraldzuckier 7 лет назад
Yeah, they cost like $70 at the time. I probably couldn't get one torque wrench for that today.
@ovenman2004
@ovenman2004 6 лет назад
Don't use a torque wrench for breaking lug nuts lose. That's not what they are for. Also, use a 1/2" socket instead of a 1/2 - 3/8" adapter. Granted an adapter should easily be able to handle 80 ft lbs.
@zgrossmanzg
@zgrossmanzg 9 лет назад
man I was lucky!!! I ordered same set in march and there was nothing wrong with the usa
@GearWolf
@GearWolf 9 лет назад
trucks, knives and more Yeah, I'd say! Make sure to hang onto them! USA Craftsman ANYTHING is a dying breed. If I had to put my money down, I'd probably guess that the remaining USA stock of various Craftsman products is probably regional. If your regional warehouse's USA stock is sold out, then you'll get Chinese tool(s) as they replenish their depleted inventory. I tried ordering the same 6pt combination wrench set twice (2x), specifically told the customer service person to ask the warehouse to not send anything but a USA set, and got the same Chinese tools both times. T'is the luck of the draw and I don't have any hard feelings for the folks at the warehouse. They are just doing their jobs. I do, however, have problem with the bone heads that outsourced Craftsman to China! I wound up just giving up on Sears and have been buying USA Craftsman through a 3rd parties. I've had great success hunting for Craftsman USA tools this way. Sure, it cost me a small amount more, but I was growing weary of rolling the dice on this set with Sears a 3rd time.
@harveysmith100
@harveysmith100 8 лет назад
Let's come at this from a different angle. Imagine if Sears had never sold tools. Then, let's say last year, they started a brand new line of tools called "Craftsman." (Made in China) Imagine how long it would be before everyone said, they are garbage compared to the rival priced tools. They are trading on the name, they are not Craftsman tools. They are Harbour Freight stamped Craftsman, probable made in the same factory. Stop being fooled by the men in suits picking up their big bonuses by deceiving you. The real shame is the men in suits will be retired on there yachts by the time a once great name is just a joke.
@GearWolf
@GearWolf 8 лет назад
+Harvey Smith I think you hit the nail on the head. I agree with you.
@danr1920
@danr1920 8 лет назад
A sick company has stock that is more than a year old. Sears will be gone in several years. How careful are they with the heat treating? The alloy?
@GearWolf
@GearWolf 8 лет назад
I've had several comments on the materials composition and manufacturing process difference between the Chinese and American made Craftsman branded tools. This is something that I will look into specifically in the future, as I have used the appropriate techniques and technologies to determine the very same thing for the Craftsman USA Ratchet History Project videos I have produced. While I would like to explore these aspects in the future, please notice that the machines, materials, and lab time actually cost me a pretty penny, even when I am doing the work and analysis myself. When I have the time, I'll get that data up. As far as Sears is concerned, yes, at the current rate Sears will be dissolved and a matter of history rather than reality.
@regginretnuh5983
@regginretnuh5983 7 лет назад
Sears doesn't make Craftsman. Danaher makes Craftsman and several other brand of tools. Craftsman tools aren't exclusively sold at Sears.
@Chevroldsmobuiac
@Chevroldsmobuiac 9 лет назад
I think there are some Craftsman tools that are still made in the US... screwdrivers, the premium ratchets, and even some wrench sets. If you go online to Craftsman.com and look at the pricier sets, you will find sets that are US made. They don't seem to want to distinguish the US made sets though, which I think is a mistake by Sears. Also, I just bought a full set of Chinese-made full-polish wrenches which are actually impressive in quality and are much slimmer and longer than the standard set.
@GearWolf
@GearWolf 9 лет назад
***** Yes, you are correct, Sears does carry some USA made Craftsman tools albeit Sears doesn't go out of their way to make it easier to distinguish the COO. Also, you do have a slim chance of getting all USA tools depending on what set you order as my video suggests; however, you aren't guaranteed that outcome unless Sears specifically states the item is USA made. Typically, most full polish wrench sets have a better profile and are longer than a standard wrench set whether its from Craftsman, Snap-On, Matco, etc. If you have the budget to buy the USA set or know someone that has the USA set compare your Chinese variants to them. There will be stark differences in quality and durability. The worst part is that people are being asked to pay the same price as they would have for a USA set, but instead customers receive an inferior Chinese version. Unfortunately, Chinese Craftsman tools are Harbor Freight quality at 4 times the price.
@GearWolf
@GearWolf 9 лет назад
***** Thank you for your comment W Sears.
@8HumblePie
@8HumblePie 8 лет назад
Interesting review. Thumbs up for harmonics test still do that on occasion for fun. well now shopping at my local Sears hardware brick n mortar store over the years you could see the writing on the wall. #1 The Average American consumer! (They dispose of anything broken even if it could be repaired) #2 products from China are not made to last. (nor be repairable without a "colege" degree in compfuser electronics) #3 I'm going to go out on a limb here and say Sears Corporate knew the market shift and could see plain as day the competitors were winning away to many shoppers looking for a weekend sale deal. So, to stop the flooding of the SS Sears-liner and stem the losses, extreme measures were taken. The saying, "damned if we do and damned if we don't." comes to mind and fits everything like a pair of robogrip pliers. Fyi; The Menard's big box store is the last place i've seen Made in USA. sockets/ wrenches right now in Illinois.
@ovenman2004
@ovenman2004 6 лет назад
Yes, their Made in USA stuff is made by Allen, which is owned by Apex. Which is closing down the Allen line, and those tools at Menards are going to be replaced by Taiwan GearWrench.
@markcunningham2959
@markcunningham2959 8 лет назад
It's been years since I bought tools got a set of Craftman Tools and when I got them I could tell something was not right and finding out they stop making them in the USA that was the only reason I bought them and I will be returning them so sad for the company I grew up with and if they raise their prices to keep them in the great USA I would've paid more to keep them here
@GearWolf
@GearWolf 8 лет назад
+mark cunningham Agreed! Would everyone else though? Probably not. Quality has been replaced with the here-and-now unfortunately...
@jeffbarbour2194
@jeffbarbour2194 7 лет назад
The Craftsman brand is responsible for quality. Own by the US?
@GearWolf
@GearWolf 7 лет назад
Not so much any more. The Craftsman brand started on its death spiral of quality decline back in the mid to late 1980s and finally met its maker for US production in 2012. Throughout that nearly 30 years, the brand was slowly penetrated by foreign tools. By ~2004, nearly 70% of the tools, found per research regarding a lawsuit against Sears/Craftsman, were imported. By 2012, the game was more or less over. Now all Craftsman branded tools are made in China (the majority) or Taiwan (the minority). Any remnant that you find with the "Made in USA" label is "New Old Stock" or NOS as some call it.
@travismcfall3690
@travismcfall3690 7 лет назад
I personal can not vouch for this but a man I know bought all craftsman tools. now as you can expect he did not get all U.S.A made tools. but as the Chinese made tools broke or malfunctioned (Which happened very rarely) he just used the lifetime warranty and traded it in for its U.S.A made counterpart.
@dave0z96
@dave0z96 8 лет назад
If I'm gonna buy Chinese tools I'm going to harbor freight . I've notice craftsman Chinese tools are the same price as their American made tools were but lower quality, but harbor freight you pay Chinese prices for Chinese tools .
@GearWolf
@GearWolf 8 лет назад
+dave0z96 Very true.
@smitty54017
@smitty54017 7 лет назад
And most of the HF Pro tools are made in Taiwan (like many Snap On and other expensive brands), and are excellent quality. I've bought several, and am very impressed with the quality. Far better than even some of the newer Craftsman USA. Their comfort grip ratchets are amazing!
@coryclinton7632
@coryclinton7632 9 лет назад
Thank you for making this and your other comparison videos TheseAreMyToys. This is very sad indeed. Previously, Craftsman hand tools were of legitimate quality. They made excellent gifts because you were giving or receiving a reputable tool. You cannot give someone a Chinese tool set as a gift, you just can't. Customers used to Craftsman hand tools being made in U.S.A. will probably purchase these tools on accident, only to find out later they got ripped off. Hopefully Sears can be shamed into returning their hand tools manufacture back to the U.S.A.
@GearWolf
@GearWolf 9 лет назад
Cory Clinton Thank you for the response. Yes, I completely agree with you. Actually, back in 2004 a lawsuit was started against Sears for misleading consumers of Craftsman tools being largely made in the USA, when at the time 70% of the tools were imported. The case made it all of the way to the Federal level and was dismissed in 2012. It was estimated that there would be an ~40 million plaintiffs, which would have been a legal nightmare. As much as I would like Craftsman to come back to America's shores, the Craftsman Industrial was the "swan song" of what was to be the American Craftsman tool. The Craftsman brand is unlikely to ever return to its Fatherland.
@timetryp422
@timetryp422 9 лет назад
Cory Clinton It has happened. A Sears tech told me that the Chinese operation has been shut down and returned to New Jersey. Sears will dump the Chinese junk thru sales and promotions. Wait until the trash has been cleaned out, then buy again - Made in the USA.
@GearWolf
@GearWolf 9 лет назад
Timetryp I wouldn't celebrate yet. The proof is in the pudding. I'm going to link a Sprott School of Business report predicting that Sears doesn't have a whole lot of time left: www.economist.com/sites/default/files/sprott_school_of_business_submission.pdf
@timetryp422
@timetryp422 9 лет назад
TheseAreMyToys Yea, you're right. Sears is struggling and selling off their product lines - that is the first indication that a company is going under. When I go to the local Sears, it is always deserted - there are more employees than there are customers. The Craftsman line will be sold off and probably continue to be made in China. Their "lifetime" guarantee may be worthless too,,,
@GearWolf
@GearWolf 9 лет назад
Timetryp I would agree with you in that regard. The lifetime guarantee is worthless, given the fact your superior USA made tool will be replaced with an inferior Chinese one. Most people cannot afford to spend $300 on a set of 6 wrenches from Matco or Snap-On. Sears, through Craftsman, historically contracted the same people that made professional grade tools in the USA to more-or-less put their name on it. Given that Sears bought these tools in mass quantity, depressed the price to a degree and made certain thing more accessible to consumers. With the Craftsman brand being made in China you may as well save yourself the additional cost and buy from Harbor Freight, as much as it pains me to say it.
@pm0501again
@pm0501again 8 лет назад
I stopped buying Craftsman tools after they began outsourcing to Chinese manufacturers. I loved seeing USA on the handle of every Craftsman tool I used. No Chinese Craftsman tools for me! All that's left are the classic red, blue and clear screwdrivers and a few types of pliers. It won't be long before those are gone. Sorry Sears...... you killed the Golden Goose!
@GearWolf
@GearWolf 8 лет назад
+pm0501 B (PM0501) Well said!
@jacobgibson4941
@jacobgibson4941 9 лет назад
Thanks for your opinion too bad craftsman doesn't seem to care anymore
@GearWolf
@GearWolf 9 лет назад
Jacob Gibson Thank you for your comment Jacob. It is a sad day for the when such an iconic brand, starting way back in 1927, is no longer produced in the USA. I am not a tool expert, but I can tell you that from my perspective that their IS a significant difference between the American versus Chinese made Craftsman hand tools. Seeing is believing and it is difficult to convey certain characteristics to the viewer via video. Even if the country of origin or tolerance level didn't bother someone the price should. The Chinese Craftsman tools cost the same as their USA counter points did. Your money buys the name only...
@MattsRageFitGarage
@MattsRageFitGarage 9 лет назад
The fit and finish of Craftsman is why I don't really buy anything from them anymore. Always hard on my hands. I went to Kobalt, MUCH smoother made tools and the price and warranty is the same. Plus, I don't have to deal with the assholes running the tool section at Sears.
@merwynbensinger1875
@merwynbensinger1875 8 лет назад
I just bought the 9 pc Craftsman professional flare nut wrench set, they were made in China
@tonyvarela9985
@tonyvarela9985 8 лет назад
I bought the same exact flare wrench set said 2 weeks ago. I was very disappointed to see made in china and the set also didn't include a 16x18 wrench. I could have bought Pittsburgh Pro sae and metric sets at Harbor Freight for less than 1/2 the price of the Chinese Craftsman :(
@DJR5280
@DJR5280 8 лет назад
+Tony Varela I have heard the flare wrenches from HF are complete crap.
@tripsadelica
@tripsadelica 7 лет назад
Very few hand tools are made in the west anymore. In Australia the top brand to buy when I was a young bloke was SIDCHROME. They were made locally with very exacting standards and superior metallurgic composition. They pissed all over the cheap tools coming out of Japan (in the 60s it was Japan making crappy cheap stuff...not China) and India. You could easily snap a Japanese or Indian spanner back then but your vice would break before any cracks appeared in a Sidchrome spanner. Sure they were expensive but these were "all your life" tools and the company offered a lifetime guarantee. Now, just like your Craftsman, they are not made in their home country. You just have to believe that the companies maintain their own quality standards in the Chinese factories. By and large they do... the big Japanese and Korean electronics manufacturers run their own Chinese factories and they run them to their own strict quality standards. The worst thing you can do with hand tools is to buy no-name brands made in China or India. Sure, they'll be labelled "drop forged" and "Chrome Vanadium" but most of them are just crap...especially the screwdrivers. The slot and Phillips head tips usually burr the first time they meet an intransigent and locked screw. So the old credo applies..."You get what you paid for" and, my favourite (in Latin), "Caveat Emptor", which translates as "Let the buyer beware". Good documentary about tools and Sidchrome: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE--gGoFQx4bKI.html
@GearWolf
@GearWolf 7 лет назад
Well said! I watched the SidChrome video! Thank you for your response!
@starastronomer
@starastronomer 5 лет назад
A damn shame what became of Craftsman tools.
@SgtPnkks
@SgtPnkks 9 лет назад
the later USA made stuff was almost as bad as the first run china.... the quality of craftsman started a slow and steady decline in the 90s then a sharp dropoff in the last couple years before the move to china i have a set of USA 6 points that are very rough
@carlitosgy6
@carlitosgy6 8 лет назад
I prefer Harbor freight ratchets right now, i destroyed one china craftsman in no time, the harbor freight one is going strong for more than 2 years
@GearWolf
@GearWolf 8 лет назад
+SgtPnkks I can certainly agree with you. There was a noticeable decline in quality in the 1990s. We'll get to that once I get some of the history and discussion videos up. I'm hoping I can roll out the 1st videos by the middle of next week.
@GearWolf
@GearWolf 8 лет назад
+carlitosgy6 I can understand your position. Ultimately, what you purchase is up to your preference and budget. For someone that hardly wrenches and their personal philosophy on tools is that of thrift/economy or they don't care about the country of origin, then you've made the right choice for you. In your example of a Chinese Craftsman tool versus a Chinese Harbor Freight tool, I see your logic. They are both made in China, but the Harbor Freight tool is substantially cheaper versus the Craftsman and just as easily to warranty. With buying a Chinese Craftsman you "may" or "may not" be getting a slightly better tool but paying for a pedigree that the brand no longer has. While I see where you are coming from, I've made a choice to invest in America or countries with fair labor and environmental laws. My wife and I have been systematically replacing as many Chinese made items in our house with American products 1st and then European or nations in the event that an American item cannot be found. We want to support people that are paid/treated fairly without destroying the environment. Given this, we certainly get what we pay for in quality and longevity. From members of the Chinese government to trickling down to business owners, China has a pathetic reputation for protecting their people and environment. To me, saving a buck or so isn't worth that. Since we are speaking in the context of tools, if it suits you or your budget can support it, please feel free to try any of American made tool manufacturers out there. Europe makes some great stuff tool! I think you'd be pleased with what you get. My philosophy: "If my neighbor doesn't have a job then my neighbor can't support me."
@carlitosgy6
@carlitosgy6 8 лет назад
+TheseAreMyToys i understand your point, i have thousands of dollars on tools, i work mechanics every day, i have snap on mac, s-k bonney and a few cheap china tools from harbor freight, i only buy craftsman digital volt meters cause they are still good and precise, i have a few craftsman ratchets but one of them is slipping,made in USA, i dont want to swap it for crappy lightweight china crap, i prefer to keep it there doing nothing, i have another older from the 80s craftsman ratchet that is working good but im afraid of using it as my daily cause if i broke it im screwed, i have a millee welder 300ab p,a onan welder, a linsay gas powered compressor, all of them from the 60s,i love American tools if i can find them
@GearWolf
@GearWolf 8 лет назад
+carlitosgy6 Hello again! I gave your comment a thumbs up. There are repair kits available for your American made ratchets. The Craftsman ratchet USA repair kits can still be obtained for FREE via your local Sears, provided they still have then on hand. You can request your store to order a repair kit as well, where supplies of certain kits may still be plentiful, limited, or simply unavailable depending on the ratchet. I've been told from our local Sears Hometown Store owner that Sears Corporate will be systematically phasing out their USA repair kits from their store inventories. While you can get them easily and for free now at Sears, that won't be the case in the future.
@Rulo087
@Rulo087 8 лет назад
craftsman tool was of excellent quality, it is a pity that no longer manufactured in the USA. SEARS try and sell us a tool inferior to the price of a quality tool made in usa
@GearWolf
@GearWolf 8 лет назад
+pervert677 I can agree with you. Craftsman did do a great job for the price and the quality was there. The brand did have shortcomings, but I will get to that in future videos.
@gcfcos
@gcfcos 7 лет назад
I'm getting totally fed up of spending my hard earned money buying tools that I have no idea where there coming from and to what quality. For the home diy'er then yes the cheap stuff may work, but for someone like me who spends 9 hours a day, 5/6 days a week uses my tools all day long to earn my wages then I want the best. I used to think I was getting the best when I paid high prices but now I'm seeing we'll known makes qualitys dropping. It's not fair when u spend a lot of your wages on tools to earn your wages.
@signelengis
@signelengis 8 лет назад
Honestly, the finish on the harbor freight stuff is better than those. I'd be hard pressed to purchase craftsman if this is their current offering.
@GearWolf
@GearWolf 8 лет назад
+signelengis You'll have to expand what you are comparing Harbor Freight to: Craftsman USA or Craftsman China. The argument is 100% dependent on what parameters you are evaluating. A majority of the time, the USA tool will be lifelong companion and typically offers the best value, longevity, tolerance, and durability.
@mikemarch5480
@mikemarch5480 8 лет назад
Bottom line....will those "cheaper" wrenches turn a bolt/nut? yes they will, so yes it would be nice if made in USA, but if it works it works. Now dont get me wrong, I have broke a many Chinese wrenches, but I have also broke those big name brands as well, so nice video but it is what it is, I will continue to buy what I can afford and will continue to bust knuckles, and thats the way it is.
@GearWolf
@GearWolf 8 лет назад
+Mike March You've missed the main point: Sears expects you to pay a premium price on what is an inferior tool. Watch part 3 if you'd care to learn a tid-bit about the metallurgy presented in layman's terms. Could a plastic wrench turn a nut? Sure, probably a few times before failure. Should you pay a premium if special brand name is on it? That is up to you. The purpose of the video is for consumer awareness. Later I will post a video about the true costs of buying Chinese goods in general At the end of the day, its your money. From my experience, buying the American made tool has saved me from unnecessary injury, time, and added cost of replacement. Plus, I'm not supporting a country that not only doesn't give a crap about us here but of its own people.
@uberwoman8854
@uberwoman8854 8 лет назад
+Mike March yikes mike do you go out of your way to help the chinese? they are gutting us from the inside out.
@s714s714
@s714s714 8 лет назад
I work on machines with a lot of allen/hex screws and I use my allen/hex wrench set every working day for the last 25 years. In the years past I have owned craftsman and were happy enough with them, although for normal use I use Bondhus or Wera. Several months ago I was at another site away from my tools and needed allen wrenchs, so I dropped by Ace and bought a new set of SAE craftsman allens. I was mostly using the 3/32 and 5/64 and before I was on the 3rd screw the allen wrench stripped, they were useless pieces garbage. That day I threw the entire set away, they couldn't be trusted to get me through the day and worse they have the very real potential of damaging a set screw that's recessed into a hole. I determined that day that craftsman USED to be a brand I would buy and be happy to use but I will never buy anything craftsman again. It is a sad thing.
@GearWolf
@GearWolf 8 лет назад
+Scott Clark Were they the USA or Chinese Allen Wrench set? Toward the end of Craftsman USA, some pieces were pretty miserable in quality, but at least USA at its worst was still better than the Chinese versions. I can understand your sentiments.
@s714s714
@s714s714 8 лет назад
+TheseAreMyToys They were Chinese made.
@kelvinwilsonpoet3200
@kelvinwilsonpoet3200 7 лет назад
Thanks for the info . But that could have been said in half the time. It took a lot of discipline to watch.
@GearWolf
@GearWolf 7 лет назад
Kevin, I'm not a professional presenter. I did this ad hoc literally before heading out to Sears to return the Chinese wrenches. If you have videos uploaded with you presenting, I would enjoy watching them to look for pointers.
@MEMO19751
@MEMO19751 6 лет назад
las fabricadas en china son de la misma calidad que en EEUU , o son de mala calidad
@GearWolf
@GearWolf 6 лет назад
Las herramientas fabricadas en Estados Unidos son mucho más de alta calidad que las herramientas fabricadas en China.
@raidacaipo
@raidacaipo 9 лет назад
Fuck Craftsman now.. Gonna start purchasing Snap on now even if its more expensive
@geoffnepo
@geoffnepo 7 лет назад
To me Made in China usually means I would pay less for an inferior product, we shouldn't kid ourselves with unrealistic expectation
@GearWolf
@GearWolf 7 лет назад
I agree with you; however, in this video Sears is still charging the same price for the inferior Chinese product as it was the superior US made examples. The Chinese Craftsman tools I had received and displayed in this video were promptly returned.
@geoffnepo
@geoffnepo 7 лет назад
This to mean hold the Brand directly accountable for the products they sell to you and me, not hide behind their outsourced manufacturer's poor quality - in short, Craftsman means Crap
@GearWolf
@GearWolf 7 лет назад
Yes, this is true. Once upon a time, however, Craftsman really did offer high quality for a price within reach of most. Today, the same cannot be said.
@geoffnepo
@geoffnepo 7 лет назад
TheseAreMyToys - agree, when I was a younger way back when, I didn't hesitate craftsman as the first choice tools but as you know already things have changed vastly where it would be my least desired option
@GearWolf
@GearWolf 7 лет назад
Absolutely correct!
@mechanicalpirate664
@mechanicalpirate664 6 лет назад
Seems like harbor freight stuff
@kaiok1777
@kaiok1777 8 лет назад
China makes some of the best crap in the world! Some stores are almost exclusively filled from top to bottom with the stuff.
@GearWolf
@GearWolf 8 лет назад
This is true unfortunately.
@luisllorens70
@luisllorens70 9 лет назад
Chinese Craftsman is basically just Harbor Freight.
@FCFordLord
@FCFordLord 8 лет назад
Harbor Freight is a step above Chinese Craftsman, according to the reviews.
@GearWolf
@GearWolf 8 лет назад
+FCFordLord I would be curious to learn the differences myself. A metal composition and crystalline analysis would quickly put the question to rest. Not all tools are created equal in terms of what they are made of nor are they equal in terms of their forging, heat treatment, tempering, etc. All of these factor into the strength and longevity of material you are composing something from. Even if you started with the same base materials between one or more tool brands, for example, improper synthesis methodology can quickly separate one brand from another. This is a topic I would be up for exploring, since I can handle the analytical portion myself; however, I would need to buy the tools that people would like to examine and pay for the use of electron microscope and plasma spectrometer time. Unfortunately, I do not think this channel is large enough and likely would not receive enough financial support to accomplish this. While I am interested, I am not up for taking on the significant cost on my own to pursue this endeavor. Time to set up a Patreon account??
@stevenhardy2898
@stevenhardy2898 8 лет назад
If all thngs are the same, a thinner head is not necessary better.as long as the wrench is thinner than the nut or bolt head,why would it approve access? Assuming the fastener is weaker than the wrench,a thin head is far more likely to round over a rusty fastener. I prefer a wrench or socket that is never going to need the warranty or fail while my hands are at risk . Give me a tool that I know is cold forged chrome moly and has been stamped properly with correct clearances... SK They are back in full operation after almost being obliterated under French ownership for 15 years.
@GearWolf
@GearWolf 8 лет назад
+Steven Hardy A metallurgical property is dependent on not only its basic materials but also how these materials are composed/put together. Given this, assuming you had the exact same starting materials, unless you used the same/similar metallurgy practices to produce the exact same final product, the final alloys produced could have significant differences between one another in terms of strength and overall durability. This is the reason why certain well known expensive tool brands typically have a reputation for reliability versus their competition. While the lesser known brand may start with the same materials, their process is not up to par with the other brands who produce a stronger product. Strength and durability are just one facet of the equation. The tooling/milling process is just as important. Why would a cheaper wrench round a bolt? The reason is fitment tolerance and the quality checking that goes into that. A perfected tool will have just enough clearance to fit over a corresponding fastener, whereas a lower grade tool will have "slop". Steve the fitment tolerance of the USA made Craftsman wrench is significantly better than the Chinese Craftsman wrench as well as the others shown. Typically, cheaper tool brands have lower QC/QA than more expensive brands. Juxtaposed to that, cheaper tool brands usually use cheaper materials and lower standards of forging/casting. The summation of this equals a weaker and less reliable piece versus those who put more effort into their product. Regrettably, all things are not the same, as you put it, in regards to each of the individual wrenches you see in this video. There is a difference of metallurgy between ALL of the wrenches you see.
@stevenhardy2898
@stevenhardy2898 8 лет назад
Well... I agree with what your saying....just realize that thinner face is not necessarily better. A wrench with too small of a footprint can easily damage a fastener.. SK makes both styles thin and thick. I also think Sears craftsmen tool line is done. I notice they now market sk online only...probably a wise decision. Sk still makes a superior product ,but now do it with modern automated tooling ..and its still cold forged ,high quality us steel.
@GearWolf
@GearWolf 8 лет назад
Steve you are talking to a former metallurgist. I've long understood that "thinner" wrench pattern doesn't necessarily mean better for all applications.
@danielbeavers8701
@danielbeavers8701 5 лет назад
Your dead on bro.
@mhlaw229
@mhlaw229 7 лет назад
All the Chinese do well is reverse engineer or copy existing tools or other hardware, albeit at a much lower quality
@GearWolf
@GearWolf 7 лет назад
That is pretty much the name of the game. Once upon a time, China was a leader of innovation on some of the beginnings of very important technology few millennia and centuries ago. Today, I could agree with you. Unfortunately, when people are desperate they will do anything asked of them. If China was a true republic or democracy, I bet things would be very different. I've never had a problem with the people. The believe the problems stem from the mandates of their government and how other countries exploit this.
@geraldzuckier
@geraldzuckier 7 лет назад
There are companies/organizations/industries which do a good job; take Lenovo, for example. But there is an awful lot of real incompetence and slipshoddery masquerading as professional grade there, and anybody on this end who deals with a Chinese supplier had better investigate them really thoroughly, because their government doesn't seem to do the job. (A hint for those who think there's too much government regulation in the US). There was a huge construction crane that collapsed in NYC a few years back. The construction company had bought the big ring that it swiveled on from some Chinese company they found just randomly and asked them if they built stuff like this. Oh yeah, sure, all the time, was the answer. Of course, after the shoddy thing broke and dropped the crane, killing people, the investigation showed that they had never done anything remotely like this. And then there are all those companies that copy things, usually not very well. There was an article in one of the car mags a few years back about some company in China that will make any car you want for you; you want a 1964 Ferrari GTO? Sure. A 1962 Testa Rossa? No problem. Ferrari ID plate and everything. They discovered the company when the fifth example of some vintage Ferrari race car showed up, and it was known that Ferrari had only built 4 of them in the first place. Needless to say, the quality isn't up to the original, and the quality of some of the hardware on Ferrari race cars of that era wasn't always first class in the first place; in a word, these things are not only counterfeits, but also death traps if you pushed them hard. And the bogus drugs and biologicals and vitamins and so on that are Chinese sourced, and have been killing children and pets throughout the world on and off for years. Anybody remember the melamine in the milk scandal of 2008? Poison pet food scandal? Poison toothpaste exported to South America (but some showed up in the US in gray market bargain stores)? etc. Of course, the fact is that a huge quantity of biologicals come from China into your "made in America" vitamins and supplements and medicines and so on, as long as they are mixed and made into pills here (usually Puerto Rico, btw). And the majority of them seem to be OK. And France and Italy and plenty of other countries have companies who get caught putting toxic stuff into their counterfeit wines, or olive oils, or whatever.
@ovenman2004
@ovenman2004 6 лет назад
What you/all of us need to realize, is that China is not inventing these tools, or designing them. Craftsman is currently made by Apex, which is an American company that chooses to have their tools manufactured in China. The people in China are making the tools based off what Apex tells them too. The Chinese are not designing these wrenches, nor stealing or copying. The root cause of this entire problem is Apex being owned by Bain capital and them outsourcing all their labor.
@stephen_crumley
@stephen_crumley 7 лет назад
He said 3/16" 😂😂😂😂
@kevinogden6854
@kevinogden6854 3 года назад
"3/16, one of the bigger ones obviously"
@nicholassmerk
@nicholassmerk 8 лет назад
There are plenty of other Chinese and Taiwanese tools to buy that are better than Craftsman. Never mind the country of origin, Craftsman has poor wrenches and sockets these days.
@GearWolf
@GearWolf 8 лет назад
+Nicholas Smerk This is true. If one's budget can support it or if there is no difference in "value", make an attempt to support your country.
@codywelter2531
@codywelter2531 5 лет назад
I have 700 bucks of usa craftman works perfect
@GearWolf
@GearWolf 5 лет назад
The USA made examples, yes. The Chinese made examples, probably not so much. I am in the same boat as you. I seek out USA made tools.
@jimmylanders2693
@jimmylanders2693 7 лет назад
i'm not buying that crap. i haven't went back into sears since
@ad356
@ad356 8 лет назад
i have a wide variety of tools. i have been collecting various tools since i was a teenager i am 35 years old now. i still have some of my old USA craftsman tools. i have a 1/2 craftsman breaker bar. i was using it on a stubborn panhard bold on my 96 camaro the other day. the breaker bar was flexing and i actually stopped...... im kind of attached to this older USA made tool that i bought brand new probably 15 years ago, im not going to break it. last time i was in sears i was highly pissed off and left the store. the wrenches made in china and the price was the same as the USA made tool.... look, sears if you are going to make your tools in china im buying harbor freight, the quality is no worse and sometimes better then your chinese made craftsman crap but the price is inexpensive in comparison. i used to buy mostly craftsman but now that its all made in china, harbor freight has been growing on my, especially the pittsburg pro line. i bought pittsburg pro impact sockets 1/2 drive chrome moly (decent material for impact sockets). i am damn impressed with them. nice quality tool at a more then reasonable price. I WILL NOT buy a china made craftsman product.... you have cheapened up your product and kept the price the same. that's the new evil corporate america way. i used to really like the craftsman USA made stuff, except the ratchets, they were always crap. SHAME on you sears you are selling to people that dont know any better anymore, people that dont do more then oil changes.
@chrisjones6165
@chrisjones6165 7 лет назад
me to, couldn't agree with u more
@danielbeavers8701
@danielbeavers8701 5 лет назад
I went and looked at craftman today and it looked like cheap metals. It even poked me with meatal peaces hanging off. Its not craftsman. I hope they go back to usa.
@timetryp422
@timetryp422 9 лет назад
A sears tech told me that the Chinese factory that was manufacturing Craftsman tools has been shut down and the operation returned to New Jersey. He said Sears will dump the Chinese junk thru sales and promotions and quietly return the American tools back onto the shelves. The lack of quality of the Chinese manufactured tools was obviously affecting their sales/reputation, as consumers realized the Chinese made Craftsman tools were no better than the Harbor Freight garbage.
@GearWolf
@GearWolf 9 лет назад
Timetryp I'd like to see the proof that the transition from China to America has taken place. With the financial turmoil within Sears I'm curious to see how they could afford to make it happen. I'm not suggesting you are fibbing, but I suppose we'll have to wait and see how things go down the pike. We did see this situation take place in the 1980s, where some Craftsman tools were made in Taiwan and Japan. Actually, the "Craftsman" line that is sold in Canada has been made in Taiwan for quite a long time. Regardless of where the tools are made Sears still has to pay for them. If they can increase their bottom line by paying less money for the Chinese to make Craftsman tools, I'd like to know how they plan to fund a transition to America, where the tools would be more expensive to make. Given their financial woes, paying more money doesn't seem a likely strategy, but I could be wrong. I'd really like to see Craftsman return to America. Thank you for leaving a comment.
@timetryp422
@timetryp422 9 лет назад
TheseAreMyToys Probably just an unfounded rumour. Sears is going under apparently.
@timetryp422
@timetryp422 9 лет назад
***** Yea, I've had similar experiences. Inventory is depleted and switched around, no help and the employees are kids. A more senior woman employee couldn't enact the tool warranty, as she didn't know how to change out the ratchet gears; before that, the kit was always out of inventory. She also mentioned that Sears is going more for on-line sales and will shutter more stores - the rumors of Sears impending demise appear to be very credible.
@GearWolf
@GearWolf 9 лет назад
***** Again, you make a good point David. I think part of the problem with some companies is they become too complacent, too bogged down by internal hierarchies and politics, have a failure to innovate, degenerate in quality of products/services, and/or diverge too far from their core customers/business. Sears seems to be a victim of itself by all of the aforementioned to varying degrees. There was a time when I was growing up that my family went to Sears for all sorts of things. As an adult, I went there for Craftsman USA tools only. With that gone I've lost my last reason to go to Sears. Its a shame really.
@timetryp422
@timetryp422 9 лет назад
TheseAreMyToys If anyone has sales credits or gift cards at Sears, use them before the place tanks. Once it goes under, the credits vaporize.
@HHH100
@HHH100 8 лет назад
Someone needs to bring a Class Action Lawsuit against Sears Holdings because the Warranty is NOT being honored with equal quality in the least. Sears stole your original purchase price and ran away. It is pure BS !!!
@GearWolf
@GearWolf 8 лет назад
+HHH100 I agree 100%. You made an adept suggestion regarding the Class Action; however, this was attempted in 2004: www.consumeraffairs.com/news04/sears_craftsman.html Unfortunately, the judiciary denied the class action due to their being ~40 million plaintiffs. It would have been a legal nightmare, but per the FTC you cannot portray something as being "Made in America/USA" unless the materials and labor are from here completely. Basically, Sears was taking advantage of customer patriotism to make a buck and intentionally portrayed certain Craftsman products as being "Made in America/USA" despite having imported parts or being completely made abroad. Only in America can a large company get away with that...
@GearWolf
@GearWolf 8 лет назад
+TheseAreMyToys HHH100 subscribe to the channel if you'd like to learn more about this particular topic. The more the merrier! I'm currently filming the USA Craftsman Ratchet History Project as we speak.. I will talk about the history of the USA made Craftsman ratchets from beginning to end, and I will delve into topics such as Sears fraud, Sears bankruptcy, and the successes/failures of the Craftsman brand in general.
@HHH100
@HHH100 8 лет назад
+TheseAreMyToys Well the fact is this.... The lifetime warranty / guarantee like all others implies a replacement "OF EQUAL OR GREATER VALUE". Quality is value and Sears is not replacing with same or better. Someone needs to bring a new lawsuit showing the quality of replacements are inferior with a few metallurgists for back up! Then we'll see what happens.
@HHH100
@HHH100 8 лет назад
+TheseAreMyToys Sounds great ! I will ! The battle can not end. Sears is ripping off those who paid IN THE PAST for quality that Sears no longer supplies. Hey, most of my $80K tool collection is Snap-on, Proto, MAC, Matco, and some old USA Craftsman. I won't buy foreign period.
@GearWolf
@GearWolf 8 лет назад
+HHH100 I hear you. A great example of the equal or greater value replacement would be found with the Craftsman Premium Ratchets. Those particular ratchets were released with minimal fanfare from Sears back in 2010 and cost a pretty penny (relative to other Craftsman ratchets): Individual Prices: 1/4 = $49.99 3/8 = $59.99 1/2 = $79.99 Given their low production, high cost, and virtually non-existent market penetration, finding a repair kit for any of them is difficult for store managers/owners, where they are only obtained through special order. Initially, I was offered a 3/8" Chinese teardrop raised panel ratchet (~$15) to replace my faulty 3/8" USA Premium Craftsman ($59.99). After some sensible discussion and reminding the folks at Sears about their Craftsman guarantee (20 minutes later) we moved forward with ordering the repair kits in multiple. I think this example demonstrates three issues: 1) My experience at Sears, more often than not, includes whomever is working in a particular area not being knowledgeable of what they are selling. Given this, they are unaware of what options are available to them to actually help the customer. 2) Harking to days of Sears yore, employees were either competent or near experts in the area they worked and paid appropriately for their representation. Back in the day, Sears employees were paid a living wage appropriate for the era vs. inflation. Compensation can usually be a motivating force for employees. There are people who made retail their lifelong profession and were able to do so with a pension and benefits long ago. Today, Sears employees are earning a low pay, with no benefits, and in my area turn around (people quitting) at Sears is frequent. Why bother being good at your job given the circumstances? (Please notice this is my opinion on the financial philosophy of Sears rather than a commentary on raising minimum wages, which it is certainly not.) 3) Sears doesn't always make it easy for the customer to take advantage of their offered lifetime warranties either through quality or availability. There are plenty of examples of this occurring over the years. Your "replacement" very well may be a lower quality piece. In this regard, I will say, with a little effort an prompting, in events like this I can usually negotiate an appropriate/reasonable/fair exchange. Should I have to do that? No. Per the policy it is "Satisfaction Guaranteed". Unfortunately, the retail experience has changed significantly from the days of our great grandfathers and grandfathers. Quality has been replaced with the here-and-now.
@unsealedabsurdfiles
@unsealedabsurdfiles 8 лет назад
I think thats concerning is that the chinese seem incapable of making quality metals / steelold tools that are made in the uk, us, japan etc are solid, heavy and are indestructible...all i have seen form china is poorly refined steel that has hollow bits in it, that shears off, leaving tiny bubbles/gaps in the metal.the only things of quality out of china are IT equipment, laptops etc, but they are designed and engineered in the US / europe, with US / Euroean management and QAChina cannot and will not make anything of quality. an economy built on the foundations of being cheap and indeed, rubbish
@W210Garage
@W210Garage 6 лет назад
I prefer SK over craftsman. China made tools are ........
@steve531109
@steve531109 8 лет назад
It is unfair to be blaming China for the quality . Craftsman clearly issued a spec that they would find acceptable and that is what they got . They probably only wanted to pay cents per spanner and got what they asked for . Do you think they said they wanted drop forged and high spec alloy ,then accepted the lower spec ? Of course not . They wanted cheap so they could charge the max mark-up to the US consumer . One day you will be able to buy a quality Chinese tool from a Chinese company that bypasses the greedy US corporation .
@GearWolf
@GearWolf 8 лет назад
+Steve Rhodes This situation goes both ways Steve. The Chinese already have a long standing history of altering materials composition under the radar to barely meet specification, only to have the product be faulty, frail, or dangerous/poisonous for human use/consumption. There are magnitudes of real world examples of the aforementioned. This completely disregards the requesting company's desires for an end product. On the opposite end of the spectrum, I can see your perspective, assuming the Chinese manufacturer is completely on the level with specification, composition, etc. In this case, obviously yes, it is the requesting company's fault for requesting a faulty product that ultimately will alienate their end user. Deception and greed are on both sides of the coin for both USA and China. Ultimately, we as citizens of the USA should be supporting our country first. The same goes with corporations. Sadly, not every US business or even citizen plays fairly or has our country's best interests in mind.
@Absentimental34
@Absentimental34 8 лет назад
western companies also drive slave labor by paying far less then the Chinese manufacturers need and want, savings U.S. employees don't see either. capitalism without proper oversight is a horrible thing. same cycle being perpetuated over and over it's 2016 yet feels exactly like 1900-1930
@GearWolf
@GearWolf 8 лет назад
Correct.
@frambunctious41
@frambunctious41 9 лет назад
for all the people who are complaining about craftsmen wrenches, stop being cheap and buy some real tools snap on, matco and mac. you'll never be disappointed by hand tool quality
@chrisrhudy2000
@chrisrhudy2000 8 лет назад
honestly i wont buy chinese tools every time i used one it broke when chaftsman shipped their manufacturing to china i stopped buying them i think all americans should feel obligated to not buy products made in other countries as well just saying thats our jobs gone forever
@geraldzuckier
@geraldzuckier 7 лет назад
Although, when you think about it, it makes me feel pretty confident that if we ever get into a shooting match with their Navy or something, they'll all be sunk by the first shell if that's the best they can do making steel.
@chrisrhudy2000
@chrisrhudy2000 7 лет назад
gerald zuckier YEP IM NOT TOO WORRIED ABOUT CHINA ATM. 50 years from now when they have realized that better made lasts longer i will be but not right now.
@charlietanner6211
@charlietanner6211 6 лет назад
no more craftsman for me i still have american choice
@GearWolf
@GearWolf 6 лет назад
Very true! There are still plenty of American made options. Unfortunately, the accessibility and price-point isn't there; however, the quality is on par or better!
@claymehl2429
@claymehl2429 8 лет назад
I will never bu craftsman again!! I boycotted all made in china products because of the garbage and the low wages.
@GearWolf
@GearWolf 8 лет назад
+clay mehl Good call! If you haven't already, you should check out the video I made called: Craftsman Tools: No Longer Made in USA.
@anoldocastro4792
@anoldocastro4792 Год назад
China no good plástic
@GearWolf
@GearWolf Год назад
Sometimes it seems that way. Yet, they are getting better...^_^
@mechanicalpirate664
@mechanicalpirate664 6 лет назад
Seems like harbor freight stuff
@GearWolf
@GearWolf 6 лет назад
Correct!
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