There are 243 licensed Forex brokers in Cyprus. Most of these have a customer service team responsible for answering support questions. According to research conducted by IBM these companies can save 30% of their customer service costs by adding an AI website chatbot to their website, allowing AI to automatically answer questions traders might have.
In addition we know that according to the same research 69% of all users prefers an AI chatbot because it gives them instant replies.
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13 сен 2024