Createx 4030 Balancing Clear Problem! 

Hi Kim! I completely agree with temperature shocking the paint. I don't order paint during the winter unless it is absolutely necessary. My studio is a temperature controlled environment that doesn't go above 76 degrees and none of my paint sees direct sunlight. I have a number of older than 2010 Wicked bottles as well. To date, 4030 is the only product I've ever experienced this issue with. I'm sure heat plays a role (and we obviously can't control the temperature when products are shipped during the hot summer either), but I think there's more to it than just that. I've sent an email to Createx hoping they can provide some better answers. I'll share what I learn with all of you when I hear back from them. Thanks for sharing your knowledge my friend!

Oh yeah Kim, shocking paint is never a good thing. You make a great point esp. for water base paint, of any brand.

I actually prefer UVLS as a carrier for candy2o over 4030. I would assume 4050 and 4030 have similarities, but to what extent I'm not sure. I agree that more transparency would be better for both sides of the isle. I can understand how a bad batch could happen during large scale production. I can also imagine how that batch could remain in circulation for a while, but I think a better explanation would be beneficial and reassuring for their customers.

There have been several others that experienced the same issue with brand new unopened bottles reading through all of the comments. I like the UVLS clears too, but I still prefer 4030 in some cases. I may have to rethink that though.

This is the first time I've had it happen and I had no idea so many others had experienced the same issue when I created this video. I can't blame you for giving up on the product.

Agreed. I initially leaned toward this being more my fault... perhaps I didn't get the cap on tight enough or something to that effect. I was very surprised how many others quickly commented that they had experienced the same problem. Many of them experienced it as you did, having never broken the factory seal. I'm working on communicating directly with Createx through email in an effort to get some better answers about the cause and prevention of this issue. I'll let you all know what I find out when it's all said and done. I'm sorry to hear you're battling cancer Bill. Stay strong my friend!

Yeah, I've had the UVLS clears since they were released. I like the UVLS as a carrier for candy2o better, but I still prefer 4030 for other uses. Createx has very good customer service in my experience and that's a big part of the reason why I've remained loyal to their brand. I think there's more to this issue than a bad batch though. I've sent an email to them.

nice tip thanks

Great tip Leon! There are numerous comments from people who have had a bottle dry with the factory seal still in place. Curious if you've ever had one dry up on you?

@@wickedartstudio Well, guess what, I was mixing some paint TODAY , grabbed a NEW UNOPENED bottle of 4030 and guess what, yeup, half was dried up (glad it was only a 8 oz bottle.). Now, the bottle is a couple of years old, but for it to solidify, UNOPENED? Actually only about half of it was solidified but still. I dont know how to prevent an unopened bottle from solidifying.. You got me on that one..so I guess my tip only works for the sort haul also..

@@cferguson6688 That is a bummer...

There were far more comments from others who experienced the same issue than I expected. The good news is the problem does appear to have been fixed. I haven't lost a bottle since replacing the bottle in this video.

I'm really not certain. I'm no chemist. So, I can't give a definitive answer and I may never be able to. I think the technology behind the acrylic urethane is similar to a catalyzed urethane in some respects (It's my opinion Createx has been trying to get their products to mimic the performance of automotive urethane since Auto Air Colors was launched back in 2002). When it comes to a catalyzed urethane, the catalyst is what initially kicks and causes the paint to begun to cure. After that, the moisture in the air is what actually causes the paint to cure over about 30 days. I would assume the 4030 uses moisture in the air to some extent during the curing process as well, but I could be completely wrong on that.

That's actually a great idea that I would've never thought of! Thanks for sharing!

lol! Thanks Pete! Unfortunately, no. The product was hard as a rock. There was no bringing that bottle back. I was very surprised at how many others have experienced the same issue though. I've sent an email to Createx. Hopefully they can provide me with some better answers and I'll gladly share those answers with all of you!

Thanks Richard! I appreciate the support bud! I've had numerous people comment that they've had a bottle dry up with the factory seal still in place - which I didn't expect. I've sent tech support an email and hopefully they will provide some answers that I will share with all of you!

I've sent an email to tech support. Hopefully, they can provide me with some answers that I will share with all of you. I seriously wasn't expecting so many others to have experienced the same problem when I created this video. I also wasn't expecting to learn the product has cured with the factory seal still in place!

Thanks Jon!

Thanks Benny. Numerous others have also said they had bottles harden with the factory seal in place. So much for that part of my theory...

Yes they will. Createx has very good customer service based on my own experience.

My apologies Ray. This was the first time I've experienced it. Based on other comments I've read so far, it appears you are 100 percent correct. I've emailed Createx tech support. Hopefully they can provide better advice/guidance. I'll share anything I find out with all of you when I hear back from them.

Yes, shocking the paint with temperature (low or high) is not good. 4030 is more susceptible to large temperature swings because it's an acrylic urethane. I don't order paint during the winter months either unless it's absolutely necessary. We can't control the temperature in the summer months either though... The UVLS clears are very similar to 4030. I actually prefer UVLS as a carrier for candy2o compared to 4030, but I still prefer to use 4030 on other projects. I have been emailing Createx back and forth trying to get some better answers. I'll share what I find out when it's all said and done.

I tried.

I stored mine in a box away from light and in a room that never goes above 70 degrees F, and the same thing happened to a barely used bottle I have.

The Raging Dolphins Maniac MMP or Createx? I have given up on MMP altogether.

@@scottmckinley752 Createx. I have never used MMP.

Hey Scott! All of the paint in my studio is kept in a temperature controlled environment and none of my paint is exposed to direct sunlight. So, I'm skeptical that might be the problem, but I could be completely wrong too. I never expected to get so many comments from others who have also experienced this when I created this video. I've sent an email to Createx looking for some better answers. I'll let you all know what I find out when I hear back from them.

mine was new ,unopened, about a year old in my basement,same as all my other paints,some are 8-10 years old and still sprayable

Hey Chuck! Hopefully, Createx has resolved the issue by now and future 4030 product won't suffer from the same problem. Just FYI, using 4040 as a carrier for candy is fine, but that product was designed specifically to stop candies from bleeding, or leaching into overlying colors. If you're adding reducer to the 4040/candy mix, you're diminishing that protection. 4050 (UVLS Gloss Clear) is also a fantastic product to use as a carrier for candy2o. I prefer using 4050 over 4030 or 4040 for that purpose.

I suspect air has something to do with it... logic would tell us that since air movement aids in the curing process after spraying. How much of a factor is it is what I don't know. UV light and humidity may also contribute. I've sent a couple emails to Createx attempting to get some more information... Crickets so far which is disappointing. Thanks for sharing your knowledge with us on the subject though! I'll try to remember to bring this point up in my follow-up video.

I was surprised how many others have experienced this, especially those that had a bottle dry up with the factory seal still in place! I've sent an email to Createx tech support. Hopefully, I'll get some better answers from them soon. I think buying smaller quantities is the best decision for now.

@@wickedartstudio Yep, also separated and solid before I could use it.

Many comments have repeated the same. So much for my idea of the factory seal being so good... I didn't expect so many to have experienced the same issue when I created this video. I've sent an email to Createx tech support. Hopefully, they can provide some answers.

Those are very good points! Thank you for sharing!

I think the issue has been resolved. I ordered five more bottles in various sizes after creating these videos. I've since used two of them. One of the three I have left has been opened. The other two are still factory sealed. All three are still liquid and useable. For what it's worth, the newer UVLS clear is a better additive and that's what most of us use now rather than 4030.

I'm sorry to hear that. For what it's worth, I believe this problem has been resolved. I've never experienced the same issue again.

I have Createx paint from 2007 that I still use and it’s fine . I just keep turning the paint I don’t use all the time upside down then right side up every few months. Createx will tell you 10 year shelf life if you call them which is pretty good.

I have some from the late 90's that will still spray...

I have bottles of most Createx paint colors and types that are well over 20 years old that is fresh as the day I bought them. This is the first Createx product this has ever had any problems with.

As the others have already mentioned... a long time. I have bottles from 2002 that still spray just fine!

Hey Simon! Yeah, I wasn't expecting so many others to have experienced the same issue when I created this video. The fact that it happened to your product with the factory seal still in place is concerning. I've sent tech support an email. Hopefully, I'll get some answers from those who definitely know more about the product than I do.

I think whatever the issue was has been resolved. Unfortunately, there's no way of knowing how many old bottles are still in circulation out there, especially outside of the United States. I haven't lost a bottle since I produced these videos and I have several bottles of various sizes still in stock. I've pretty much transitioned to using the UVLS clear in place of 4030 now. It's a much better and more versatile product in my opinion.

Awesome! Thanks for sharing your experience with the rest of us!

Createx is a fantastic company when it comes to customer service. I appreciate the kind words!

Based on how many others have commented that have experienced the same issue (many with the factory seal still in place), I'm not sure what a good solution is. I like the glass bottle idea you shared, but that would cost me a fortune in glass bottles, lol! I've emailed Createx hoping for some better answers/guidance. I'll let you all know what I find out when I hear back from them.

That's the first time I've heard of that issue.

Hi Oscar! I've never experienced that issue using 4011 Reducer with 4030. I have experienced the same issue using the previous formulation of 4012 Reducer though. The reducer was the issue rather than the 4030 in that case (the same thing happened when mixing the reducer with paint too). Make sure you are using 4011 Reducer. I rarely use 4030 anymore. The 4050 Gloss Clear does everything 4030 does and more. So, I've transitioned to using 4050 rather than 4030. 4050 is stable and I've never had any issues with it.

Okay... thanks

Thank you!

That's a great suggestion for a solution and I appreciate you sharing it with us! For what it's worth, I think Createx has resolved the issue. I ordered five new bottles of various sizes after producing these videos. Two of them have been opened, the other three are still factory sealed. None of them have solidified and are still useable after a little over a year now.

Hey Dale! Createx paint will last a long time! I have bottles of Auto Air Colors from 2002 when they were first introduced. All of them still spray just fine!

Yeah, I really like the UVLS clears too! However, I still prefer 4030 over the UVLS for some uses.

Hi Norn. Have you contacted your distributor or Createx? They are pretty good about standing behind their products based on my own experience.

Thanks Gary!

You're in the minority then my friend. I didn't expect to hear back from so many people that have experienced the same issue when I created this video.

Thanks for the suggestion!

Taping the caps down is probably a good idea, but I would think you could still run into problems with residual paint not allowing the cap to seal completely. I've taken the time to wipe away extra paint from the spout after pouring paint in the past and still found a lot of dried paint around the spout the next time I opened the cap.

UVLS is a great product in my opinion.

I have a new bottle I have used that is mostly and went bad. I used maybe 3 drops of paint. I pulled the cap off and the paint that hadn't drained away from the cap dried solid.

I might be overthinking it Adam, lol! It concerns me that so many others have commented that they experienced the same issue with the factory seal still in place though. I've sent an email to Createx looking for some better answers. I'll share what I find out with all of you after I hear back from them.

Then turn, not therm... Trevor, thank you for all the work you have put in to your site and videos. Painted for years in oils, (and rattle cans.) but I finally bought an airbrush.

@@epse30 Hey Eric! I've been away for a while, so I apologize for the late reply. I understand the frustration and inconvenience just to get a product replaced. I don't understand why the company wasn't more transparent about the issue to begin with. For what it's worth, I do believe the issue has been resolved. I've had five bottles of various sizes, two of which have been opened, sitting on a shelf for more than a year now and they are all still good.

Yeah, that is a definite solution. I just don't like the mess that goes with it. Thanks for sharing!

There is a product called Bloxygen that does that exact thing.

Hi Bernhard! Your suggestion could be a viable solution, but I'm not sure exactly what factor, or factors, are contributing to the problem at the moment. I didn't anticipate reading so many comments from other viewers that have experienced the same problem. Many experienced the issue with a brand new bottle - factory seal still in place. So, now I have more questions than I did when I created the video. I've emailed Createx tech support about the issue. Hopefully they can provide some better answers and guidance. I will share that information with all of you when I hear back from them. Thank you so much for the kind words and support my friend!

I'm confident the issue has been resolved. I've had five various sized bottles, two of which have been opened, for more than a year now and they are all still good.

Hi Sven! I'm not confident my makeshift seal will have a positive effect based on how many others, like yourself, have commented that they've experienced the same issue with a factory seal. I've received one reply from Createx so far that said they were aware of 4030 issues, however the issue was solved in Spring of 2019. If that's the case, I would think you shouldn't have experienced the problem with either of your bottles unless there's a lot of old product still in circulation. I'm still attempting to get some more information from them though. We'll see...

@@wickedartstudio my mistake but I have to correct my initial post: the bottle that dried out wasn't the one I received to replace my initial bottle of 4030 that hardened. It was another bottle that I apparently had laying around in my cupboard :). The bottle that I received as a replacement (and where I got the explanation of a newer formula used) is still good and is a couple of months old but still has the factory seal on it. The difference that I experienced so far is that the bottles that dried out (even with the factory seal) are those with a black label and called 4030 Intercoat Clear, the replacement bottle (with the so called fine-tuned formula) has a green label and is called 4030 Balancing Clear. That might be because of the issues they solved in Spring of 2019 as you mentioned. So far the new bottle with the green label is still in great shape but still has the factory seal on it. So your solution of the makeshift seal might make a difference after all... wait and see :)

@@svendehaa I'm not sure. The bottle that dried out on me had the green label that read "Balancing Clear". So far, the only reply I've received from Createx was the one I mentioned above. When I didn't get another reply after I replied to that reply with more questions, I sent another email to a contact at Createx that I have spoken with previously. So far... nothing but crickets which is disappointing to say the least. I'll give it a little more time, but it appears I won't get any further information to share with all of you at this point.

Hey Mike! The bicycle inner tube idea is great! I never would've thought of that! Curious... which Createx gloss clear did you experience this issue with? UVLS or the older 5620 gloss clear?

@@wickedartstudio Hi Trev, It was NOT the UVLS clear, it was the #5604 32 oz Gloss Top Coat. Yeah I figure a heavy duty or offroad trail bike inner tube, would be thicker and even better than a standard one.

@@mikes1031 Ok. Thanks for clarifying my friend!

That is one good thing about Createx, when there is a problem they stand behind their products and they will replace it regardless of which vendor the product was purchased from. Coast Airbrush has always had very good customer service as well based on my own experience.

Probably a good strategy my friend. I've sent an email to tech support. Hopefully, I'll get some answers straight from Createx. Of course, I'll share that info with all of you when I do!

Agreed. That's a big part of the reason why I've remained a loyal user of their products. They've taken care of me in the past (when I didn't even initiate the contact - which is pretty cool in my book). I don't necessarily expect a replacement for the product I lost, but I would like some more information as to why this is occurring and what we can do to prevent it in the future. I didn't expect so many others to have experienced the same issue when I created this video. I've sent an email to tech support.

Same here. They've been fantastic to me. But unfortunately they don't know you're having issues unless you inform them. Dont get me wrong i am with you. Id be just as upset, but any company out there is going to have a few batches of product that dont exactly perform as intended. Downfalls of mass production. The difference is the companies who will go above and beyond to resolve the issue or just tell you tough luck. Createx by far is the latter. Anyways, i enjoy your stuff man, thanks for sharing.

@@trentchattin6943 Thanks my friend!

I wasn't expecting so many others to have experienced this issue when I created this video. I've sent an email to Createx tech support. Hopefully, they will provide some better answers which I will gladly share with all of you!

That's unfortunate. I didn't expect to hear from so many that have experienced the same issue with the factory seal still in place. I've sent an email to Createx. Hopefully, they can provide me with some better answers. I'll share those answers with all of you when I hear back from them.

@@wickedartstudio good deal. Curious what they say. Thanks.

Drying of the product is sped up substantially when air is directed at the product after it's been sprayed. So logic tells me air does play a role. I'm not an expert or a chemist, so I can't say definitively how much of a factor ambient air is. I emailed Createx about this issue. I received one reply that said they were aware of issues with 4030, but that issue was fixed in Spring of 2019. I sent two more emails fishing for better answers than the "blanket" response I mentioned above. I never got another reply.

@@wickedartstudio same, after it was named balancing clear it was supposed to be better....oddly enough they now recommend using 4050(UVLS) over 4030(Balancing clear)for candy2o, seems like it's already on the way out or only being kept around as an additive for Wicked when doing detail level of work.

@@scottman5724030 could be on the way out; however, I lean toward that's not likely the case. 4030 is a urethane resin. UVLS is an acrylic polyurethane. UVLS will actually cure to a harder finish compared to 4030. Having said that, 4030 is still the better product as a mix-additive in my opinion. 4030 improves adhesion, durability and levelling when mixed with other Createx paint. UVLS has a higher solids content compared to 4030. I really like (and now prefer) to use UVLS gloss clear as a carrier for candy2o rather than 4030. That's where using UVLS as a mix-additive ends for me though. Mixing UVLS with other Createx paint (with the exception of candy2o) actually reduces spray performance in my opinion because of the higher solids content. So I think 4030 will remain, but I could also be completely wrong...

I've had issues with 4012 reducer as well and gave up on it. 4012 is used only for cleaning purposes in my studio now. Other than this problem with 4030, I've had very good results with Createx products as a whole and very few issues. This one is bigger than I anticipated based on the comments I've read so far.

@@wickedartstudio Yup never had a problem with any Createx paints, they been great, but why is it that when something does go wrong it's always at the most inopatune time haha, I won't stop using Createx, I haven't it sed the 4030 yet been no need to my end, it's just good seeing info like this to make you aware of how much you product to order, so as not to gave product stuck around doing nothing or possibly going off, for big business it's way cheaper to replace customers bottles than to revisit and fix or address the problem, as long as the customer isn't on the loosing end, of which Createx have always had a good customer fan base pal 😊

@@1mwebster Right? I can almost predict something will go wrong anytime I'm working under a tight deadline, lol. Seriously though, I agree with you for the most part and I will keep using Createx products as well. One thing I really like about Createx as a company is the fact they are constantly trying to improve existing products, as well introducing new products as technology progresses. Issues will arise. That's just the nature of the beast. The overall performance characteristics of their paint brands is night and day compared to just a decade ago due to those improvements. Commitment to quality like that is definitely becoming harder to find.

@@wickedartstudio To cut a long story short me and my family got hit from behind whilst on our way home 8 years ago, which left me with nerve damage, so my Self Employed Painting and Decorating Business I grew from being 18 went to the wall, so I needed something to help me focus on being able to sit for any amount of time, I always wanted to learn to AB, so I did a LOT or research and Createx with the AA, Wicked and Createx fitted the bill, it was safe to use at home, the Artists who used it also were producing amazing pieces, it was a no brainer, but the most amazing thing for me was how even Pro's would share their knowledge, so many trades keeps secrets, but the willingness of sharing knowledge was an utter amazement pal, all the vids on a fledgling YT were brilliant, I got my first AB from a pay it forward from the American ABer she sent me a Paasche VL, which I still have with now many Badgers. I was amazed what kind of lines I could get from that AB lol, she also sent some Createx Paints, I was blown away pal. Once she heard about the accident and loosing my business with one amazing wife and 3 minions, I was utterly on my arse, didn't have any money, and anything we did have always goes on the kids and Jeanette first, that was when I fell hook line and sinker for ABing and as I said with a lot of research into Paints and Brushes and what works for me with what I want to do I first started with a Createx Primary pack, then moved onto using AA and Wicked, which I was amazed from the difference in flow from Createx, its was then that I started to get into what was actually in the bottle and the difference from one line of paints to the other, that was a big turning point for me, I didn't feel like a clueless newb haha, I can't ever see me ever stopping using Createx pal, it's just reliable from one bottle to the next even if you ain't used a bottle for 2 years a quick,,,,, OK not so quick shake of the bottle lol and it's all good. That's what keeps me coming back haha.

@@1mwebster Agreed. Thanks for sharing the positive side of your unfortunate story. I find it awesome that the positive side directly relates to our airbrushing family!

An O-ring would seal the cap to the bottle for sure, but it wouldn't do anything to seal the upper flip open portion of the cap.

My intent was to educate, but thanks.

That is an option. They don't tend to last long once opened in my experience though.

Hey Rob! I'm curious which matte clear coat you had this issue with. Was it the new UVLS matte clear or the older matte clear?

Wicked Art Airbrush Studio it’s the older matte top coat 5603 I misspoke when I called it matte clear coat it’s the way I use it causing the confusion,hopefully this is not going to be an issue with the UVLS I’ve been waiting to try them as well

@@robmartin5414 Okay. I thought you were probably talking about 5603, just wanted to be sure. I have an unopened bottle of 5603 in the studio that's been there for quite a few years. I'll check it tomorrow. I think the UVLS clears are awesome! UVLS as a carrier for candy2o is better than 4030 in my opinion. I still prefer 4030 over UVLS for some situations though. Both products are similar and I'm worried this issue could become a problem with UVLS as well. I have all three UVLS clears and haven't had any problems to date, but it appears I was late to the 4030 problem judging by all of these comments. That was a bit of a surprise to me.

Wicked Art Airbrush Studio from the scuttlebutt I heard the 4030 that were bad was right from the first opening and it was a faulty mix ratio at the factory we can maybe call yours a lucky bottle😜 you got some use fore it froze up stay safe stay health there in Stillwater from the great white north

@@robmartin5414 Possibly. I got a pretty vague reply from Createx today that said the issue was fixed in Spring of 2019. I spent some time this afternoon going through receipts trying to find when I purchased the two bottles I had in stock without success. I don't think they were that old, but I could be wrong. The bad batch seems like a blanket excuse to me though. I replied to their reply with more specific questions. I may not get anywhere with this, but at least I can say I gave it a shot.

I didn't expect to hear from so many others that have had the same issue when I created this video. I've sent an email to tech support. Hopefully they will provide some better answers.

Wicked Art Airbrush Studio im actually glad to hear im not alone....thought it was a storage issue but its the only product that does this....and thanks for responding....great vids and info...thank you

@@mikek4610 I appreciate the kind words my friend! It's definitely not isolated to just a few judging by the response to this video. I got a reply from Createx today that was pretty vague. The reply said they were "aware of many past issues with 4030, however the issue was fixed in Spring of 2019". My bottles may have been that old. I'm not sure. I spent some time today going through old receipts and records trying to figure out when and where I ordered them without success. Anyway, I replied to their reply and prodded for some more specific information.

Wicked Art Airbrush Studio now...out of curiousity....the new line of clears from createx...watching their videos make it seem theyre phasing out the balancer and replacing it with the clears...any opinion? Experience?

@@mikek4610 That could definitely be a possibility; however, I lean toward that's not likely the case. 4030 is a urethane resin. UVLS is an acrylic polyurethane. UVLS will actually cure to a harder finish compared to 4030. Having said that, 4030 is still the better product as a mix-additive in my opinion. 4030 improves adhesion, durability and levelling when mixed with other Createx paint. UVLS has a higher solids content compared to 4030. I really like (and now prefer) to use UVLS gloss clear as a carrier for candy2o rather than 4030. That's where using UVLS as a mix-additive ends for me though. Mixing UVLS with other Createx paint (with the exception of candy2o) actually reduces spray performance in my opinion because of the high solids content. So I think 4030 will remain, but I could also be completely wrong...

4030 does promote better adhesion; however, the majority of adhesion (or lack of adhesion) is generally directly related to the prep work (or lack of) done prior to applying paint. How are you prepping the bait?

Sorry to hear that Steve.

Sorry to hear that. Contact Createx and they will replace the product.

Agreed. Createx has very good customer service in my experience. That's one of the main reasons I have continued to be a loyal user of their products. Unfortunately, I didn't think to jot down the lot number before I discarded my dried up bottle. I don't expect my product to be replaced and that was never the reason behind the creation of this video. I never expected to hear from so many others that have already had the same issue either though. I've sent an email to Createx. I'll let you all know what I find out when I hear back from them.

@@wickedartstudio Thatnks for the video. I just bought a new 12 oz bottle a few weeks ago. Since I use it slowly, I need to know how to keep it from going bad or return it. I noticed that 4050 might be a similar formula on the bottle, so that could have the same issues.

@@theragingdolphinsmaniac4696 Yeah, the fact that UVLS could have the same issue crossed my mind too. I've had a bottle of each of the UVLS clears since they were released and haven't had any issues yet, but it appears I was late to having problems with 4030 after reading most of the comments. Hopefully, Createx will give me some good answers soon and I can pass the information on to all of you!

@@wickedartstudio If UVLS is stable, then I suspect 4030 maybe reactive to UV. There is enough UV in normal indoor lighting to catalyze paint. I used to have entire rows of enamel paint cure in the bottle from the UV in a fluorescent drafting light fixture I had on my airbrushing easel.

@@theragingdolphinsmaniac4696 That crossed my mind too. I got a reply from Createx today that was pretty vague. They wrote "we are aware of many past issues with the 4030, however the issue was fixed in Spring of 2019". I spent some time this afternoon going through old receipts and records trying to determine exactly when I purchased the 2 bottles I had in stock without success. I don't think they were that old, but I could be wrong. The reply also said 4030 "is susceptible to freezing in cold temperatures and affected by high heat". I was already aware of that though. I replied back to their reply prodding for more specific information. I'll bring up your UV question in my next reply as well.

Dig them back out of the trash and contact Createx. They will replace them!

Привет, мой друг!

@@wickedartstudio у меня тоже канал по урокам аэрографии. Но проблема 1же больше 120 видео уроков...... А просмотров все мало. Я смотрю ты тоже с этим страдаешь. Так же не набрать просмотры как мне.

@@SharshikPortretovichЯ не обращаю на это особого внимания. Если те, кто находят мой канал, извлекают пользу из того, что я публикую, и узнают что-то, это моя книга - победа! Мой канал растет. Это может быть медленно, но оно растет. Продолжай, мой друг, и твой канал тоже будет расти! YA ne obrashchayu na eto osobogo vnimaniya. Yesli te, kto nakhodyat moy kanal, izvlekayut pol'zu iz togo, chto ya publikuyu, i uznayut chto-to, eto moya kniga - pobeda! Moy kanal rastet. Eto mozhet byt' medlenno, no ono rastet. Prodolzhay, moy drug, i tvoy kanal tozhe budet rasti!

@@wickedartstudio я тебя понял. Главное продолжать не смотря ни на что. И ждать, когда пойдёт вверх.

@@SharshikPortretovichЯ думаю так. Будьте терпеливы, мой друг. Со временем он будет расти.

Ouch! I've sent an email to Createx hoping they can provide some better answers. I'll share what I find out with all of you when I hear back from them.

I believe the issue has been fixed. I've had five bottles of various sizes now for more than a year, two of which have been opened, and all of them are still good. The only thing I changed was how they are stored. They are now stored in a dark cabinet rather than on my paint rack.

@@wickedartstudio Ok thanks good to know. BTW I luv your content. Keep it up.

@@lilbump406 Thank you!

Yeah, the water-based polyurethanes don't recover after being exposed to freezing temps (4030 and UVLS fall into that category). I try to avoid ordering paint during winter for that reason.

@@wickedartstudio I've always ordered from coast airbrush which is just outside Los Angeles and I'm in the desert in Arizona. Not exactly sure how what I ordered would of froze but that was their suggested answer. The second bottle, Dave Monning from Coast airbrush gave me a bottle as a replacement here at a airbrush class in Phoenix. It too did the same thing. This time though, the bottle was never opened.

@@h8tnlife I hear you, but you might be missing one part of the equation. All the Createx paint is manufactured in Connecticut. It gets really cold up there, as well as a lot of places between California and Connecticut when the products are shipped. Just food for thought... Whether or not that is, or was the only issue causing 4030 to solidify, I don't know. I was told recently in another comment that there was a lot of discussion on the Createx FaceBook page and some on Coast's page about the issues with 4030. All of that apparently occurred before 2019. I'm not very active on social media and missed all of that. For whatever reason, I didn't experience this issue until mid 2020. I've ordered more 4030 since I lost the bottle in this video and so far the newer product is still usable. The UVLS clears are a better, more useful product in most cases in my opinion. I do still prefer using 4030 as a mix additive in some situations though. Hopefully, the issues have been resolved.

Thanks.

Sorry. I'm not saying it's a bad product. It's actually a really good product in my opinion! I've sent an email to Createx concerning the issue I, and many others judging by the comments, have experienced. Hopefully they can provide some better answers that I'll gladly share with all of you!

Wicked Art Airbrush Studio Not dissing the product at all, I am just starting to play and experiment with the airbrush and would most probably have bought the smallest bottle instead of the large bottle seeing that I don’t even know yet how much I’ll use it. How long will a sealed bottle last? I haven’t opened it yet and considering to get a small bottle to experiment and practice with first before opening the large bottle.

@@heinrichhelmbold419 That's a good question. Many others have commented that they've had brand new bottles with the factory seal in place solidify. So, my assumption that the factory seal is good seal may not be accurate. I got a reply from Createx today that said they were aware of 4030 issues, however the issue was fixed in Spring of 2019. I replied back and asked for more specific information. We'll see what else they say soon. ..

My bottles were stored in a closed box in a room that is always cool and the paint went bad anyway. Maybe light does have an effect but it wasn't a factor in my case.

My studio is a temperature controlled environment and none of my paint is exposed to direct sunlight. Sunlight may play a role, but there's obviously more to it than just that based on my experience and all of the other comments. One of the reasons I've remained a loyal Createx user is because they do take care of their customers and they are constantly trying to improve their products. I've sent an email to them. Hopefully they can provide me with some better answers. I'll share that information with all of you when I hear back from them.

Did you watch the video all the way through? He goes out of his way to say he's not rubbishing createx and will continue to use them

I've sent an email to tech support and I'm waiting for a reply. This is an issue that those who use the product should be aware of. I had no idea so many had already experienced it when I created this video which makes it more necessary in my book. I use Createx products every day and will continue to do so. The video was not meant to bash Createx in any way. Thanks.

@lambrettalad Thank you!

Oh ok. If that's the case, then I certainly apologize.

@@ryanbarkley6497 No problem. Your apology says a lot about your character. You're alright in my book.