Createx 4030 Balancing Clear Follow-Up 

Threw away two myself. One open and one factory sealed. Thanks for your vigilance on this matter.

I appreciate the effort you went to so that we all can understand and minimize the issues that 4030 has presented. It’s great that Createx stands behind its products-but I expect any reputable company to do so. They don’t get cookies for behaving properly. Createx would build trust by explaining the issue in detail. They also ought to use better packaging so that users do not have to deal with any of this.

I have watched a couple of your videos and have enjoyed them and have subscribed to the channel 😀 👍

Thanks Trevor..for trying to get some answers..I use & like there paint's!! Shame you didn't get a better response..

Great information. I whole heartedly agree that Createx Customer Service is top notch, and that the people within the company care about the customers as well as producing a great product.

That is crazy I came upon your video because I recently bought a lot from createx items from spraygunner and this time around my 4030 came leaking and with a loose seal under the cap. Last time I made an order from spraygunner it was a bottle of opaque black same issue. I have not had the solidifying issue but damn well good to know about it. Thank for your efforts to get us an answer as to the why?

Love your paint rack

Thank you for the update. Interestingly, Createx technical support said to me in a recent response to an unrelated question, that they are now recommending 4050 as the "superior" product instead of the 4030. I was able to make a seal that stops evaporation of solvent like lacquer thinner from paints that might work in this case (and lacquer thinner evaporates from all containers). I laminated 2 layers of extra thick aluminum cooking foil to cereal box cardboard using acrylic craft glue and use that to replace the factory seal. If it stops lacquer thinner, it should work for this too.

Always good to get feedback on products from someone not affiliated to Createx. I believe Createx went through an experimental phase with their products and these are the results. The 4011, 4012 and 4013 range of reducers are another testimony of this. If Createx answer an email giving the exact technical problem of their products, they open themselves up for worldwide replacement of products and having to do a recall, instead they use the blanket approach of replacing whenever a customer highlights the issue - this saves them lots of money. At least they are not ignoring the problem and pretending it doesn’t exist. Lucky for you, you are in the US - these problems are worse for us in South Africa cause we do not have direct contact with Createx and have to work through our supplier. Getting replacements will take weeks, even months... this is a bigger hassle than products not performing as they should. This said... it’s our choice to use a local brand or Createx, and overall the quality of Createx speaks for itself and living with the once in a while issues is maybe a small price to pay compared to a product that gives inferior results.

thanks following up on this. except for the 4030 I'm pretty happy with the Createx products and I'll keep using them. Instead of 4030 I have been using Transparant Base as a mixing media for the Kandy2O paints (a tip I got during an airbrush workshop) and it seems to do the job just fine. I am also thinking of trying out UVLS Clear instead of 4030. Nice tip on protecting them from UV light, I also overlooked that part in the tech sheets :)

Thank you so much for these two videos. Just last week I received an order with an 8oz bottle of the 4030 and yeah, SAME ISSUE !!! Same flip cap too........frustrated to say the least and, no, it still is sealed. Weather has been temperate, no freezes or heat and yeah, my studio is temperature controlled and no sunlight......

Hey Trev, Thanks for going the extra mile on this problem. But I wouldn't get a new cabinet, I'd enclose "your" paint racks with press board or paneling. That way you can keep them and you can cover them with more artwork,,, doors and all. Make more art video projects from that too

Just happened to me too, thanks for the two videos

They answered this issue prior to 2019 and they were discussed over and over again on there facebook pages and videos. it was also discussed over and over on coast Airbrush feeds as well as many other. This Autoborne bottles are a pain in the ass as the get older.

Re:uv light... I have had 3 GALLONS of 4030 flip in the bottles, different batches, different size bottles from 4oz to 32oz bottles. They were stored in a dark cabinet in a temperature controlled studio.

I've been using Createx for over a decade and the original Createx paints are still as good as the day I bought them. The only problem I ever had with shelf life was with 4030 which Createx via the distributor here in Australia replaced. I had been using a 4030 bottle that was probably 3 years old, when I opened the 2 year old 960ml bottle of 4030 the factory seal fell off (usually they are sealed tight) and the 4030 had gone rock hard. I can only assume there was a chemical reaction with the factory seal and it allowed air but not sure what happened. I now store 4030 in a box, I've put a silicone garden hose seal on them, maybe I'll paint the bottle with autosealer next time I have that out to stop UV. At the moment I put 4030 in a dispensing bottle with a twist top seal to use when airbrushing as I only use small amounts and it works well, didn't seize up.

Hey Trevor, is there known influence from infrared heating panels on paint stored in bottles ?

I've used 4030 and I think it works great for all my acrylics regardless of brand. Before I tried 4030 I used MINWAX POLYcrylic a water based polyurethane. It works pretty much the same as the 4030. It's very temperature stable and last for several years if the can is sealed. It might be a useful substitute. I'm not sure what the price per volume comparison is.

4030 changed its formula in spring 2019 to prevent it from drying in the bottle. You got a bottle of the old formula which would dry in the bottle.

Thanks

maybe you can answer my question i can't seem to find any other videos on here about it so ill ask you ,i have createx airbrush colors gloss top coat 5604 and i use it on my gundam models but the 2 time i have used it it does not seem to want to dry fast enough ,it seems to have to sit for over a week to set up why and how can i fix this issue ,i spray it with a air brush at about 15 to 20 psi and i do not thin it because it is a water base clear so maybe i am using it wrong please help ,Thanks

I keep my 4030 in a closed box, all my paints are kept in flight cases. Perhaps this helps 🤔

It's too bad you couldbt get a straight answer. But thanks for trying. In my case I store and use all my createx products in my basement and yes while michigan experiences very hot humid summers and very cold fridges winter's my basement is temperature controlled and not exposed to uv light... so I don't understand it. Anyway thanks again for trying.

I don't even see their 4030 on their website anymore? Maybe discontinued?

lol yep some of my paint n clear do dry out , so now i buy glass bottle n pour it in it and also wrap the glass bottle in white hockkey tape ...NO MORE DRY OUT NOR ISSUE WITH LID , CAP and i also ask the store clerk when did they get it then kindna figure out how old it is..

I don't use 4030 only 4050 Question i spray a bike frame blue candy let it dry when i spray the white on for art it bleed and turn the white blue why. Thank you.

Hola,me dirijo desde España y con el tema del producto 4030 Balancing clear. La verdad es que es un producto q se seca en el rcipiente y es bastante decepcionante yo particularmente e tenido q tirar tres botes practicamente llenos porque se secan, pero vamos como una piedra. Incluso los e cerrado con un tapon de los q vienen para los PPS y no evito el problema. Lastima que un producto tan bueno de ese tipo de prolemas. Casualmente estoy esperando un bote que acabo de pedir a un distribuidor en Barcelna y aun tengo el bote anterior seco totalmente lleno. Mirare el codigo de fabricacion y si como decis los reponen ya me comentareis los pasos a segir para que me lo restituyan,porque la verdad que no sale nada barato el tenerlo q comprar tan regularmente. Aqui en Spaña un bote de 60 cl con los gastos de envio biene a suponer entre 15 y 17 Euros. Muchas gracias y un saludo.

Thanks for all the hard work. My 8oz unopened bottle batch # is 1PL-C17.04.35(1) hope this helps someone. I can't find The receipt guess I'm up s*** Creek.

I had one 8 oz about 2/3 full dry up. It was quite old, maybe 6 months or more. Stored perfectly. However I had other 2030 bottles not dry up... so maybe they did fix. I still like 2030 way better than 2050.

I was expecting as much, I just don't get why a company who built its name on Waterbased products doesn't make sure the alternatives they sell hit the mark of competitors lines . Its plain to see its a problem but its just cheaper to replace crap bottles and not addressing the actual problem, got to love the profit margin, but for me as I'm sure with many others perfectionist or not I wouldn't sell a product that doesn't do what it says on the tin, or at least hit the same mark as oil based products, why create a line of paints that are Waterbased and the fact of that, they want you to move to a new product but it doesn't actually do what they are trying to get your custom for, again Capitalism is a wonderful thing haha. Don't get me wrong Createx are amazing paints for me but its so frustrating buying a product , to go down the ecological route for it to not do the job they want you to change for, j can't use eurathane period , I AB in my house which is why when researching Paints, Airbrushes 7 or so years ago Created is perfect for me as for millions of other ABers, its just annoying you can't buy this for the long term, I do like to have an extra bottle or 2 of all additives just in case of sods law creeping haha its just one less thing to worry about when working on something , you know its there you don't have to order it special, but I suppose its a small price to pay to keep mine and my families health, won't stop me or you using it , it would just be nice if you knew you could just pop open a bottle and its going to be ready to go, not crossing your bell ringers and hoping it ain't gone off yet lol 😉 thanks for the update pal and again , if we try more and pay extra attention to the storage/usage instructions it may help a tad as well, its just one thing to keep in mind when knowing you need to reach for it haha

You don't get any answers because they don't have one.