CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE JOB INTERVIEW)

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CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE JOB INTERVIEW) By Richard McMunn of: passmyinterview.com/answers-t...
#interviewquestionsandanswers #customerservice #jobinterviewtips
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH CUSTOMER SERVICE INTERVIEW QUESTIONS:
passmyinterview.com/answers-t...
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In this video, Richard McMunn teaches you how to prepare for a customer service agent or customer service representative interview!
CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS
Customer Service Interview Question No. 1: Tell me about yourself. 01:45
Customer Service Interview Question No. 2: What does customer service mean to you? 04:20
Customer Service Interview Question No. 3: What skills do you think are most important in customer service? 06:16
Customer Service Interview Question No. 4: Describe a situation when you interacted with an upset customer and how you resolved their concerns. 08:13
Customer Service Interview Question No. 5: Tell me about a time you made a mistake? 12:14
Customer Service Interview Question No. 6. What does the word empathy mean in customer service? 11:00
MORE GREAT CUSTOMER SERVICE TRAINING VIDEOS BY RICHARD MCMUNN ON RU-vid:
Customer Service Mock Interview: • CUSTOMER SERVICE Inter...
21 Customer Service Interview ANSWERS: • 21 CUSTOMER SERVICE In...
Customer Service Representative interview training: • CUSTOMER SERVICE REPRE...
FREE JOB INTERVIEW TRAINING COURSE: www.how2become.com/free-onlin...
INTERVIEW QUESTIONS & ANSWERS (Live Job Interview!) • TOP 21 INTERVIEW QUEST...
LAST MINUTE INTERVIEW PREP • LAST-MINUTE INTERVIEW ...
BEST ANSWERS to Interview Questions: • TOP 21 'BEST ANSWERS' ...
How To Introduce Yourself In An Interview! (The BEST ANSWER!) • How To Introduce Yours...
“WHAT TO SAY when you cannot ANSWER an INTERVIEW QUESTION!” • “WHAT TO SAY when you ...
10 GREAT THINGS TO SAY IN AN INTERVIEW: • 10 ‘GREAT THINGS TO SA...
CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
/ richard-mcmunn-coach
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DOWNLOAD 100 SUPER ANSWERS TO TOUGH INTERVIEW QUESTIONS:
passmyinterview.com/100-inter...
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Опубликовано:

14 фев 2024

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Комментарии : 53

@CareerVidz 5 месяцев назад

DOWNLOAD MY 21 ANSWERS >>> passmyinterview.com/answers-to-customer-service-interview-questions/ FREE INTERVIEW COURSE: www.how2become.com/free-online-interview-training-course/ WATCH THIS VIDEO NEXT: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-a99gQn9pkOM.htmlsi=YfJPv2Jn1IEOYE4y

@mayowaemmanuel8576 5 месяцев назад

Thank you so much for this, Richard. You quench my thirst.

@CareerVidz 5 месяцев назад

You're most welcome! I hope it helps!

@Cortesnuncavistos 3 месяца назад

Very good

@glorianzeba5115 4 месяца назад

Thank you very much Richard, so helpful ❤

@CareerVidz 4 месяца назад

You're most welcome! When's your interview? :)

@Newproductswomen 4 месяца назад

Richard i lived in Brazil, I recently applied for a selection process and your videos have helped me a lot, I reached the end of the selection process and tomorrow I have the last one! I feel confident. Thanks for share this content!!

@CareerVidz 4 месяца назад

Best of luck! You've got this! I do have these last minute interview tips for you: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-6bJTEZnTT5A.html and this one: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-aVs_NnSoPtQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@assapro3385 5 месяцев назад

Hi Richard thank you for your videos It’s been really helpful in preparing for my interview, I have an NHS SPOA ADMIN interview Band 3, which is a fusion of customer service and Admin role, I would appreciate any further resource in aceing the interview. Edit: I got the job, am so excited, I purchased the full set of questions and studied it meticulously, that’s was enough to land me the role, Thanks Richard and keep up the great work, you are truly touching lives.

@CareerVidz 5 месяцев назад

I have this great video here to help: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-xqNJ3lGj5GY.htmlfeature=shared Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@assapro3385 5 месяцев назад

Thank you so much Richard, i subscribed the very minute I stumbled on your channel, thank you for the recommendation, I would let you know how it goes, I hope to share my good news soon.

@kaurkaur5744 5 месяцев назад

Please create content how to give interview for city bus driver job . My interview is on Monday 😊

@CareerVidz 5 месяцев назад

Sure ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-LEodWvrVJo8.htmlsi=7Ev1Yu9GT3_gkxza

@DR3ES 4 месяца назад

Good luck!

@foghilemuel5448 24 дня назад

Did you get the job? I am hoping you did and congratulations

@adonisprincely 4 месяца назад

This is helpful. Thanks a lot Mr Richard

@CareerVidz 4 месяца назад

You're most welcome! When's your interview? :)

@adonisprincely 4 месяца назад

@@CareerVidz thanks sir, I was doing research for one of my students, her interview went well and hopefully she gets a feedback 🙏

@rahultiwari_2224 3 месяца назад

It is the most important Interview Explain. That's why best video. 🎉

@CareerVidz 3 месяца назад

I hope the video helps! Do you have an interview coming up? :)

@basmaalghali4700 5 месяцев назад

THANK YOU SO MUCH 🌸

@CareerVidz 5 месяцев назад

You're most welcome! Here are some more great customer service interview questions I recommend you prepare for: 1. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Dxlj0asjE4w.html 2. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-90vBHUlTxh4.html 3. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-YY7NFNMiQN4.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@nadyahope420 2 месяца назад

Thank you so much!!

@CareerVidz 2 месяца назад

You're most welcome! :)

@barishakeel2917 5 месяцев назад

Thank you so much Richard.. I have a interview of regarding customer service.. Your FAQ will help me😊

@CareerVidz 5 месяцев назад

Here are some great customer service interview questions I recommend you prepare for: 1. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Dxlj0asjE4w.html 2. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-90vBHUlTxh4.html 3. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-YY7NFNMiQN4.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@nhlakaniphoxulu1386 Месяц назад

thank you richard,

@CareerVidz Месяц назад

You're most welcome! When's your interview? :)

@mayowaemmanuel8576 5 месяцев назад

I would be pleased and happy if you can create a content for Administrative asisstant or Executive assistant interview questions ans answers

@CareerVidz 5 месяцев назад

Here it is: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-GKOlkKKCaAc.htmlfeature=shared Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@mohamedenatighk 2 месяца назад

Thank you 😊

@CareerVidz 2 месяца назад

You're welcome!

@malikusher3767 Месяц назад

Thank you so much

@CareerVidz Месяц назад

You're most welcome!

@Queenchar86 4 месяца назад

Thank youuu

@CareerVidz 4 месяца назад

You're most welcome! When's your interview? :)

@khawlaben893 5 месяцев назад

Thank you so much what about weaknesses regarding this position

@CareerVidz 5 месяцев назад

I have this great video here to help: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-UX_dxcjp5Gw.htmlfeature=shared

@Aswinilee 4 месяца назад

Please give a video on the voice process interview. My interview is on Saturday pleaseeeee❤️

@CareerVidz 4 месяца назад

Hi, that is a great suggestion! Although I don’t currently have this, I’ll add it to my list :) For now, I recommend you watch these two videos: 1. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-n9I8v9crQMg.html 2. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-o1sWr_uFpeg.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

@badbella1785 2 месяца назад

Thank you 🙏 can I say these exact same things word for word?? Will they find out ??

@CareerVidz 2 месяца назад

Do be yourself and honest, just take inspiration and learn how you can best portray your skills from these answers :)

@Danny_G777 2 месяца назад

Hi richard, I have an interview for a csr role soon, and I hope that through these videos and the grace of God that I pass my interview! I have one quick question, I applied to a job on a website, and when I went back to review the job description, it wasn't there anymore. Do you think it is okay to email and ask kindly? Please let me know. Thanks!!

@CareerVidz 2 месяца назад

Yes you could do this :)

@singoraesterita4838 3 месяца назад

Here at the right time

@CareerVidz 3 месяца назад

I hope it helps!

@ahmedsalah4167 3 месяца назад

Can you please make a video for Services Advisor for interview

@CareerVidz 3 месяца назад

@ahmedsalah4167 2 месяца назад

Thanks in deed, I appreciated it. Are these 3 videos working for automotive companies also

@user-qj9gu8qd9l 5 месяцев назад

Hi Richard can you please help me with the IT developer interview question for NHS I have interview in next week Thanks

@CareerVidz 5 месяцев назад

I highly recommend you give this a watch: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-CVk2dDkSxy8.htmlfeature=shared

@jerusalemheven1535 3 месяца назад

please can I have the answer for the following question? what should I answer if interviewer ask me this... < as customer service agent what will you do if you know the product have face some issue , but customer need to buy it? what will be your answer for the customer?>

@CareerVidz 3 месяца назад

You could say something like "If faced with the situation where I know the product has encountered issues but the customer still wants to buy it, I would prioritise transparency and honesty. I would inform the customer about the known issues with the product, explain any potential impact on their experience, and offer alternative solutions or products that better meet their needs and expectations. Ultimately, my goal would be to ensure the customer feels informed and supported in making a decision that aligns with their best interests."