Customer States: They have someone who will fix it cheaper! | Subaru Impreza WRX Turbo | Collision! 

🚨🚨🚨 Part 2 is complete! ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-lRNU6fUSwxM.html 🚨🚨🚨

I always hated working on collision-damaged cars. There is always the risk of significant STORED energy in places where you would not expect it. Disassembly of such a car for repairs can be very dangerous. A frame member doesn't have to be called a spring to ACT like a spring! Much respect to the good folks still in the trenches daily doing this work. Be careful under there, Ray.

I am a heavy truck mechanic at a fleet shop, so I work on stuff all day long. You would think that watching someone work on cars is the last thing that I’d want to do, but your vlogs are really good, and interesting. Congrats Ray, you got yourself another subscriber

As a Subaru guy you never go with “someone that could do it cheaper” you go with some who does it right

As a professional mechanic for the last 60 yrs I really enjoy guessing how you will attack any particular problem. You almost always seem to do what I would in the same situation. You are talented, level headed and professional. An asset to our profession. Who ever you work for is lucky to have you. I hope you get paid enough. It's easy to get burned out working at the level you are. Hang in there!!!!!

Absolutely obsessed with this channel. As a mechanic myself we are always learning, and you sir have taught me plenty.

As an ex Sti owner, I can confirm I can find someone cheaper…but I’ll be back to get it fixed with you properly 😂

Thanks for this channel. Humorous and educational. I was in a dealership at a parts counter buying a part in the mid 1980s. Big noise in the shop. Crash!!! A mechanic threw a wrench across the shop into a wall. “I cant even see the f- ing spark plugs!! How do they expect me to change them!!”

It's customers like this that I always kept a can of florescent paint in my supplies along with a box of zip-lock bags for excessive air fresheners. I would mark all damaged parts so when it returns I can point out they never replaced the damaged parts because they would always want me to align the car after they claimed to have replaced everything.

You did get me. I was like OMG!

There's been many times where I diagnose a car and tell the customer what's wrong with it and they take it somewhere else to get it fixed. This is why I never do diagnosis for free. If I'm going to diagnose it and you're going to take it you are going to pay for every minute that I spent on that car diagnosing it.

if you have watched ANY of Rays videos you know he is above reproach!!!!! i love it when he mentions the KARENS or KENS in the comments with their snarky comments. LMAO!!! I appreciate his very high level troubleshooting patterns and skills. Our brother Ray, Thanks so much for your channel!!! I can only speak for myself i love it and Thanks so much!! much love to you and your family!!

The opening joke about loc tite and the impact on the drain plug reminded me of this from about 25 years ago. My sister asked me to change the oil on her friends car. No problem, even with picking up and dropping off the car it should take under an hour. Get car up on ramps and try and remove drain plug and discover previous oil changer had damaged the threads and used some sort of epoxy to reinstall the plug. Wound up cracking the oil pan before plug came out and it's the only time in my life a welder was a required tool for an oil change.

Notice how Ray mentions the wobbly bit sometime before it makes an appearance?? Then he further mentions the wobbly bit thus building up the audience's anticipation of its appearance .. and then it arrives!!! Such skill, such masterful expertise of playing out the suspense ... oh I was really beside myself when it appeared ... surely Ray will be nominated for an Oscar 😁 Long live the wobbly bit !

On your intro, you should have used "RED THREAD LOCKER"...you could have scared the entire world of mech-aniks with that one move!!! LOL!!!

I am what u would call a driveway mechanic. Been doing that since 20. Im 47 now and this guy has taught me so much. Love this channel. Awesome content. Intro was crazy. Well Dunn young man…👍👍👍

Hey Rainman 👍 I'm a retired helicopter pilot, and would just like to mention how awesome mechanics are with their $$$ professional tools that probably cost oh ?? 25 or 30 thousand dollars $$$.!!! Have a great week 👍🇺🇸🇺🇸

"Everything is in the way of everything." Truer words have never been spoken.

I am so glad that my Ins. told the repair shop “No bandaid type repair. REPLACE WITH NEW TOYOTA PARTS”! Ins? USAA!

I'll bet making these videos makes the job go by faster. I love how you explain every step like you are thinking out loud. That is a skill. A lot of people would just ramble, but you do a great job!

I love the way you narrate the repair. Quite entertaining.

You really had me on that drain plug! I was so pissed when you did that and felt really fool after hearing your gonna change the oilpan :D

Well, Ray, i can tell youve already made the customer upset with that new oil pan. Its not yellow and therefore wont go NEARLY as fast as it used to. Maybe you could paint on some flames to help with that.

I was a mechanic for 10years. Man you have the patience of a saint on his birthday day 👍

Thanks Ray,learning every video what i watch,59 years old now, still want To learn.

Barely screwed on AND the split pins missing, such a great combo. :)

You didn’t get me with the sump bolt 😆 …. You did get me with that ball joint nut tho…😱

Once again it's after midnight and I'm starting another Ray video where someone has torn up a car and wans to tie your hands while you repair it. Your patience for idiocy and ignorance of the job is inspiring. Stay calm my friend.

I like it when you speed things up rather than skip the process.

Opening statement was GOLD. Nicely done Ray.

Rays using that new Milwaukee impact like Frank's hot sauce!

Watch ur show every day it's really great!Need more mechanics like u

I'm not a car person. I have no interest in being a mechanic. I couldn't tell you a steering knuckle from a trailer hitch. But this video got recommended to me and I can't stop watching. Why is it so mesmerizing? It's like a camp fire. Thoros: "Look into the -flames- RU-vid video, Clegane. What do you see?" Clegane: -"Logs burning.- Pixels." "Keep looking. What do you see?" "Oil. Oil and bolts. A wrench. Hands ...fixing... a ...Rubusu..." Anyway, I got side tracked there. When did cars start using silicon instead of gaskets? The only time I did work on a car was 20 years ago when my pops had me help him change the valve cover gaskets on the 350 that was in my first car, a 76 Chevy caprice family heirloom. So I actually do know a gasket from a trailer hitch. I just would have expected a gasket for the oil pan instead of that goopy silicone. It reminds me of the thermal compound is geeks put on a computer processor before adding a heat sink or cooler. If you put too much, it can squeeze out and get everywhere. How do you know that silicone isn't squeezing out into the pan where the oil is?

❤️ Ray. The most honest mechanic I’ve seen since Derek from VGG.

I was like there's no way Ray is that type of guy, seeing all the good deeds you do. I'm operating with that same mentality at my garage I'm just opening. I already won one customer over, for telling them to trade while they can. Before the snowball effect started getting even worse then it already was

I feel as if I've just watched Ray's evil twin Rod, putting locktite on the sump plug and then rattles it on with a gun! :-O

I've been around enough Subi's to tell this wasn't "a pothole" lol

"what is that?" He questions. I answer with "broken. That's what it is." 🤣

Oh man, you really had me going there... When you applied your impact wrench, set to #3 position and cranked the crap out of that oil pan bolt, I nearly pooped my pants. LOL. Thanks for the afternoon adrenaline rush.

Lube Tech/"New Guy" here. found your channel randomly while scrolling through "customer states" videos and now I'm here watching you every day after work. I've learned so much from watching your videos and I just wanted to say I love the content and I'm excited to see where this journey takes me!

Its fascinating to me that people understand and know how to do this kinda stuff! TOTALLY ENJOYABLE to watch and best thing; you don't ramble! Can't wait to watch the next part. VERY AWESOME!

Hey Ray ! Just wanted to say your my favorite RU-vidr :) Feel smarter everyday watching your videos . I live in a condo and don't have a space to work on my vehicle as often as I please so I'm living vicariously through you !

When the customer says they have someone that will fix it cheaper, what they really mean is that they have someone that will "work on it" cheaper. Working on it and fixing it are two different things, ha ha.

That poor WRX. I have a 2017 bought brand new, about 62k on it, its my first brand new car. I plan on owning this thing for at least 15 years. I love it, but I don’t get to drive it much anymore because I drive a work a truck. If this customer hit a pot hole it must have been a big one. I couldn’t imagine getting that much damage from a pot hole unless other things were at play like speed and recklessness…maybe weather, but living in NE Ohio it handles pretty well in the snow with the right tires. I’m not mechanic, I get my RubySue(haha love it) serviced on schedule and will continue because preventative maintenance is the best kind of maintenance. I just came across your channel not too long ago and have been enjoying your videos Ray, much more than other mechanic’s. You keep it light and fun while providing quality service, explanation and that touch of goof. Keep it up.

I rebuilt Automatic Transmissions from 1980-85 and I remember 14 inch- pounds for the pounds (back then of course)…. Stuck in my head for life. The biggest problem is people over tightening the pans and then where the bolts go through the pans… the pan would actually protrude upward and the gasket won’t seal properly. I remember a guy coming in and he had 3 corks gaskets and silicone and leaking badly. I removed everything… cleaned everything up… straighten all the bolt holes… used one gasket, no sealant… and it never leaked. The guy was shocked. Haha. Hey… really like all the videos….!

Lol more like they fell into a hole ! I can't believe people risk their lives and those of others with lack luster maintenance of their vehicles! I mean undoing castle nuts with your hands and no split pins in them?? Thank god we have knowledgeable mechanics that give a hoot !! Cheers from Sydney Australia as always. 🇭🇲👍🦘🐨🐨🦘👍🇭🇲🇺🇸

My Monday just got 10 times better ! Love watching your videos

Without even trying I literally just went and bought the exact same impact gun from Rigid yesterday. I am glad I get to watch it in action as he uses it, so I know what kind of quality I bought.

No wonder you video these repairs! It gives you a chance to figure out where that whatchamacallit or doohickey or thingamabob goes back in place.

Your expertise and commentary is a winning combination. I really enjoy the content. Thank you for uploading!

A pot hole? Seems to be a classic going too fast for tire energy levels and running into objects!! WRX is code for I Drive Recklessly!!

I think the problem with this car is a loose nut behind the wheel. It goes right along with the finger-tight suspension work. 🤪 (You share the road with these people!)

I love the guy that is very often in the background and asks some stupid things I would probably ask too and then gets a very short and informative answer and his reaction is just "aaa 😶‍🌫️😮"🤣👌

Tech tip (I’ve done several of these): I have three 3 inch threaded studs I screw into the block; raising the pan up on them aligns the dipstick w/o getting goo everywhere 😉

Ray: So, what's wrong with the car? Customer states: I just hit a pothole. Ray:(after inspecting underneath the vehicle with a sh*t ton of damage) Just cut the bullsh*t and tell me exactly what you hit.🤣

I’ve never met a WRX driver that I could respect as a person let alone a competent driver.

The thread locker bit was hilarious.

I found this channel about a week ago. I really no longer have an interest in repairing my own (or any) vehicles, but I keep watching just waiting for the shop phone (and your reaction) to ring.

I just kept laughing when you impacted the oil pan drain plug.......I couldn't believe you would have done that for real....that was a good one !

Lmfao at the blue thread locker on the oil drain 🤣

We need more Ray's in this world! Can you imagine what that would be like? I hope I get to move to Florida soon!

“So this is either gonna work or it’s not” truer words have never been said. Keep up the great work

Making good use of the new right angle impact driver I see… made that comment before I even got to the part where you talked about it.

You are a True Professional I like Your Spirit. You should have Your Own Shop. Honest Technician Have Plenty of Work May God Bless You!

When Ray tested the integrity of the drain plug without the cross member on I nearly shit myself. I too like to live dangerously.....Great video as always Ray keep it up!!!

One of the best opens yet!

Absolutely crazy how fast your channel is growing. Good Job!

Best laugh I had all day watching you impact that drain plug in.

Here in Australia, that would most likely be written off. Keep the great videos coming Ray, as always enjoyable to watch.

8:18 Everything is in the way of everything. Story of my life.

Ray - just saw you crested 100k by a landslide overnight!!! Congrats Man!!! click

The impact and thread lock on the drain plug... lol your a savage

I worked in papermill for a few years at early 2000s. Someone had a bright idea to use some kind of gasket sealant as thread locker, because that was the first thing he found. The bolts ,which he had used it, were for securing vacuum rollers to the paper machine. Those bolts were stuck so hard, that we had to brake them all. And there were a lot of them. After we got the roller out, all of the bolts had to be drilled out and rethreaded for new bolts. That was a huge and expensive job because of some jerk doing something stupid. I like your content Ray, keep up the good work you're doing.👏

If ever the owner of this vehicle ever sees this comment: please take more pride in your work! Tighten every nut you take off, replace parts that you over tighten and strip and for the love of god make sure the parts are seated properly! That steering wheel column not being seated properly is an absolute death wish. Its not just your safety thats in jeopardy when things go wrong on your car. Everyone on the road (and even sidewalks) is at risk when you drive a vehicle with issues like that.

Literally 2 seconds before you said it, I was thinking "he's got to be loving that new right angle impact". I can't justify buying myself one YET lol. I'm anticipating the day, a B'day perhaps?

Wow I don't see how you remember all that stuff. I'm impressed !

I view this to learn...not jus on this particular car...but to learn alota things my pops was unable to teach me...and on another note...im not bashing any content by far...but way better than a chris fix video...i appreciate the explanation u do and the advice as a mechanic explaining it to sumone...not sumone who over hypes things...ive viewed so many chris fix videos after being pissed off at my cars...and listening to a chris fix video is like listening to the automated assistant trying to get ur wifi to work so u can get a job...lmao...great work demonstration and execution...thank u for doing wat ur doing...it teaches people ambitous to learn in to a great experience...

I spent 6 years working as an aircraft mechanic, with 95% of my work being on piston powered airplanes, with engines ranging from a Rotax 912, 2.0L turbo-diesel, 240 cu. in. flat four, all the way to 540 cu. in. turbo-ed six bangers. Occasional PT-6 turbine thrown in there. One thing about doing that, is if you don't do your job right you will kill people as there is no pulling over if shit really hits the fan, but on the other hand, you never (99.99%) had to worry about any jerry-rigging bullshit or iffy customer supplied parts.

I’ve found out over time, it’s best to let the tech that identified and found the problem to correct it. The customer may find someone “ cheaper” but that’s exactly what they’ll get is “ cheaper” results/ quality..

Your videos are the only long videos I watch. Anyone else's I just don't. Thank you for keeping them entertaining.

Yet another full time tech here to say I love your channel. I respect your positive demeaner and calm/collected mindset; as well as your level of professionalism with your repairs.. Keep up the good work man!

Wish I could find mechanics like this for my shop. It's a scarcity nowadays

I started to leave a nasty comment in the beginning of the video. But stoped and decided to give you the benefit of doubt. Cause I was sure that you wouldn’t have done that to someone

I found this channel while I was at the local big L tire shop getting an i spection, oil change, wipers. Now I watch in between lyft/uber rides.

Nice to see a Subaru, or any car that is not from the salt belt, rust belt. Greetings from Ontario Canada.

Nice job! As always. Can't wait for the second part! Btw..... i enjoy the clicks!

You got us on that one Ray

It's amazing to watch you work on cars in Florida no rust! Here in Minnesota that's a regular part of automotive repair.

Good job on gettin that crossmember out and back in, on own, also the oil Pan too, Have a Great day

That right angle Milwaukee impact is proving extremely useful and powerful - I'm surprised that wasn't totaled but it wasn't - quite a bit of work to do on that vehicle - enjoy watching

Damn, that impact ratchet you bought is really sweet...I think we'll be seeing a lot of it in future videos!

"Everything is in the way of everything" straight up car mechanic truth.

Reminds me of my days doing power steering units and hydraulics,I like the way you remind us to tap the like button as sometimes( not necessarily on your videos ) i forget,so now I do it as soon as you remind us,good call. Thanks for posting,and yes you could tell the steering universal wasn,t on the shift properly by how much spline you could see exposed at the top ,it,s a wonder it didn,t twist off there,surely an accident waiting to happen,best wishes to you, from, Auckland, New Zealand. You certainly do a good job at fixing these cars.⭐⭐⭐⭐⭐

If the person who owns this car ever sees this vid, I hope they change their previous mechanic or stop doing it themselves.

That yellow oil pan though 🤣😂

"Basically, everything is in the way of everything". I laughed out load because, basically, you're right.

Congratulation Ray, you made me spit coffee all over my laptop with the blue loctite and impact gun at the beginning of this video...LOL

Congratulations Ray, you are making a mark in the RU-vid world given the amount of bot advertising that is showing up in your threads. Congratulations!! Love your videos and apparently so do the bots. Lol!

the opening scene is hilarious :) I was even going to write a nasty comment :) It's worth watching whole episodes - especially the ones made by you :) Keep up the good work

Love your right-angle ratchet.. I now own two for my home shop...