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For today's episode, we have some customer states photos and videos from all around the web and sent in by subscribers! If you have any questions about any of the photos or videos, feel free to ask in the comments. Also, check out the bottom of this description for more information about each photo & clip.
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• Customer States When H...
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Customer serviced transmission- / obsessedmechanic
Pumpkin under seat
/ tonyd773
Falcon hit windshield
/ omar_330i
/ omar_330i
Broken Serpentine Belt on BMW
/ p4u.1
Washer fluid sprays on the floor
/ lethal5.0
Each photo & video described.
These videos are meant to be educational but also funny, so if you have any questions don't hesitate to ask!
0:00 Intro
0:05 Customers tire falls apart two days after they were installed.
The technician said: "Customer states this happened a couple days after I changed their tires to winters but I changed their winter tires in October 2021 this came into the shop in January of 2022."
0:20 Customer services transmission.
The technician said the customer drove too long with no transmission fluid and will require a new transmission and a coolant flush.
The customer added around 4 quarts / 3.7 litres of ATF to the coolant reversoir.
0:38 Pumpkin under the passenger seat.
The technician said this happened in winter, and the pumpkin didn't start to "leak" until it was a warmer day. He cleaned up the mess and replaced the AMP fuse and it fixed the issue. He also mentioned he saw a child seat in the back so he thinks maybe a child was playing with it and it rolled underneath the seat and was left there for a while.
1:01 Falcon hit windshield.
No extra info.
1:13 Customer states slight vibration at highway speeds.
This was on a VW Jetta. This is mostly caused by driving on a flat tire, then filling it up afterward and continuing to drive on the tire.
The tire will need to be replaced.
1:23 Rear differential but now needs a transfer case.
The technician said it was on a Land Rover and said It had internal damage it was in the shop in February with a loud roaring noise.
I think that since the customer was driving with a bad rear differential damaged the transfer case.
1:36 Floor jack broke rear differential of BMW.
The technician said it's a cast aluminum rear differential. He also mentioned that the owner has no way to prove that the other shop did it, so he's paying $5000 to get a brand new one installed (parts + labor).
1:46 BMW with no serpentine belt.
The technician was surprised that the customer never mentioned anything as the battery light was on and the car was "screaming" at them with warning lights.
1:59 Welded lower control arm.
The customer later told the shop that he hit a curb, and had a buddy weld his lower control arm until he could afford to get new parts installed.
2:13 Washer fluid sprays on the floor.
The technician said the customer came in because the washer fluid wasn't spraying on the back window but didn't mention anything about this. This is usually caused by the washer hose breaking somewhere in the interior since it runs from the washer fluid reservoir all the way to the back window. I've also seen rodents somehow getting their way behind panels and eating the washer hose.
2:19 Broken wiring harness on Genesis.
The technician said this pays 9 hours (warranty). He said you don't repair the harness as the manufacturer highly recommends not to repair CAN lines (controller area network). A Controller Area Network (CAN bus) is a robust vehicle bus standard designed to allow microcontrollers and devices to communicate with each other's applications without a host computer.
2:39 Never seen a tire like this before.
The viewer who shared this said he removed this off of a 1986 Chevy. If you know what caused this, please let us know in the comments.
2:50 Final Jeep update (I promise).
The technician said it also still needs a little bit of bodywork on the front.
Other videos talking about this Jeep.
• Customer States Engine...
• Customer States Truck ...
3:07 Market adjustment. What's the highest you've seen?
3:19 Outro. Thanks for watching!
28 июн 2024