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Customer Wanted It Cheap But Learned An EXPENSIVE Lesson - A Day In The Life Of A Gas Engineer 142 

CP Utility Solutions
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The customer wanted the job as cheap as possible and even went to the extent of getting the boiler without researching anything other than the cheapest one they could find.
Ultimately the existing system wasn't compatible with the boiler, but this only became apparent once the boiler had already been fitted and it was time to do the wiring.
This ended up creating more work which inevitably cost the customer more overall anyway. Had they taken recommendations from their installer, and done some more thorough research, they could have saved the hassle and could have had the same outcome for a lower overall cost.
Hope you enjoy the video!
As always, thank you all for supporting the channel, I appreciate it!
#plumbing #heating #boiler
• Leaking Diverter Valve...
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towel radiator
vaillant
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underfloor heating
blockage
magnetite
scale
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radiator valves
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electrical
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27 апр 2024

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Комментарии : 91   
@Brian-nf6bt
@Brian-nf6bt Месяц назад
Well your mate was crazy to take the job with the customer wanting to supply things like the boiler
@user-li8gr8ur8l
@user-li8gr8ur8l Месяц назад
Can of worms❤ . Don’t you love it when customers think they saving a few quid only to realise they r going to be paying more to correct it.. top job Chirag.
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks Arif 👍🏾
@andrewoleary9704
@andrewoleary9704 Месяц назад
Thank God the customer supplied the boiler!!!!!!
@cputilitysolutions
@cputilitysolutions Месяц назад
Yup!
@brendanfisher2528
@brendanfisher2528 Месяц назад
Sounds like a nightmare. This is where a relay will come in handy! 240v from Y plan will click over the relay, on the boiler side of the relay you can but in the low voltage wires and it will just link them together. Keeping the 240v and low voltage separate.. check relays out on youtube and get a little jig set up and have a play with it! They will get you out of situations like this mate... hope your doing well pal
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks mate, yeah I need to look into relays after people suggested it. Never used them before but I think I'll do what you said and get some and set up a rig at home to practice so when I have a similar situation I should be able to sort it 👌🏾
@ashleysawyers7739
@ashleysawyers7739 Месяц назад
Hi, watching your video I see that was a very expensive way of solving this problem. All you had to do. Is to fit a relay switch between the boiler and the switch live of the zone valve. Regards Ashley
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks, I've not used relays/contactors before but I will look into it after your advice 👍🏾
@rickd6421
@rickd6421 Месяц назад
I would use a relay too . 240v coil connnected to orange on 3 port in wiring centre and clean contacts back to boiler for 24v switching or whatever local voltage it is
@cputilitysolutions
@cputilitysolutions Месяц назад
@@rickd6421 thanks 👍🏾
@seanmcgee5060
@seanmcgee5060 Месяц назад
I was just about to say this 👍
@paulkramer2599
@paulkramer2599 Месяц назад
Having 2 separate 240v supplies to a heating system is a definite no no ! I did wonder how you was going to put a permanent feed to the boiler downstairs 😬
@cfgman1
@cfgman1 Месяц назад
This is all a learning curve albeit a steep one. I had no one to turn to except my dad who taught me both gas and electric..no internet etc. Basically no one wanted give any info out to safeguard their knowledge base. Build on your experience and always listen to what others suggest...but at the end you need to make the call. You're young one day you will be giving a young stud the same advice. By the way I have over 45 years experience but every day is a school day.
@cputilitysolutions
@cputilitysolutions Месяц назад
Absolutely, I've not used relays/contactors before but after all the suggestions I'll be looking into it for the next time a similar situation occurs 👍🏾
@robharrison6918
@robharrison6918 Месяц назад
@@cputilitysolutions you’ll find wiring the vaillant VR70 & 71 quite straightforward when you get used to it, but you have to make sure the setup is correct. Takes some time getting used to it but factor that into your price. Your customers will appreciate it. 👍
@cputilitysolutions
@cputilitysolutions Месяц назад
@@robharrison6918 nice thanks for the suggestions mate 👍🏾
@johnward5006
@johnward5006 Месяц назад
That's the problem when the customer supplies anything! Without being sure if it's a 24R or not I have to say changing to an S plan was the smartest option. When it comes to three port valves and relays, it is not understood by most installers/electricians that in certain operating phases approximately 50Vac is present when no demand is calling; which is sufficient to operate most relays!
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks 👍🏾
@jamessutton-xh9bn
@jamessutton-xh9bn Месяц назад
Absolutely love your content everyday is a learning day in this trade. Thanks for all that you post
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you 🙏🏾
@Exgasman9072
@Exgasman9072 Месяц назад
There should only be 1 fused spur to power the system
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks 👍🏾
@JDotabc
@JDotabc Месяц назад
Another solid video!
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks!
@farhadfaraday3958
@farhadfaraday3958 Месяц назад
well done 👏
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks 👍🏾
@heatpump8566
@heatpump8566 Месяц назад
Great job, well done bud
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you mate 👍🏾
@waynebrown7671
@waynebrown7671 Месяц назад
Problem solvers thats what we are nice one buddy 😊
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks mate 👍🏾
@timkelly633
@timkelly633 Месяц назад
Well done for finding a solution to a tricky problem. Obviously not ideal, but as long as you massively lable everything so future engineers know there are two supplies then it solves the problem. Hopefully your colleague learnt a lesson, I doubt the customer will have.
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you mate 👍🏾
@Kiangaf
@Kiangaf Месяц назад
Had trouble with wiring Aristons over the years. They are one of the few brands that don’t allow for 220v. The agent here sold an additional part for wiring them at the extra cost. I stopped installing them over ten years ago.
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks for your input mate 👍🏾
@robharrison6918
@robharrison6918 Месяц назад
So I’ve had a very quick look at the MI for this and as I see it Ariston have put a remedial way of a kind of hot water priority to this. I could be wrong though as I haven’t fitted one and probably wouldn’t. If you were installing weather compensation with this, everyone should be anyway, you can use the interface on the boiler and set parameters to alter flow temperature for the heating. You put both volt free to TA1 and if you using weather comp you would split and use TA1 HW and TA2 Heating giving better control of the condensing range of the boiler. Glad you worked it out though 👍👍👍
@cputilitysolutions
@cputilitysolutions Месяц назад
Nice one mate good to know options 👍🏾
@robharrison6918
@robharrison6918 Месяц назад
@@cputilitysolutions you may not fit another but your going to have to up your knowledge (in a nice way) on hot water priority. You can do it with zone valves or a diverter which is normally open to heating. The German V’s do it well along with Intergason either Opentherm or Bus. 👍👍👍😁
@cputilitysolutions
@cputilitysolutions Месяц назад
@@robharrison6918 yeah it's something I do want to look into. Would be nice to fit PDHW on my next boiler/cylinder install
@russellbaldry5095
@russellbaldry5095 Месяц назад
Great job mate…..steer well clear of cheap boilers! I wonder how much they actually saved by the time they paid for you to switch all those controls over. Ive had in the past when i got to the job and customer bought a heat only cos it was cheaper when i told them to get a system boiler🤷🏼‍♂️🤦🏼‍♂️
@cputilitysolutions
@cputilitysolutions Месяц назад
FFS 😂 this is what I mean! 🤦🏾‍♂️
@Chatterisdotbiz
@Chatterisdotbiz Месяц назад
Great job sorting it out, as others have said a Contactor is £11 and a single module din enclosure is £5 would have sorted it.
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you 👍🏾
@gasnewbie1941
@gasnewbie1941 Месяц назад
Love your attitude to learning from others and supplying info to some of us minions. Keep up the great work. Ps if you getting out of breath from the steps, maybe more cardio lol
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you! Haha yeah I do need to do more cardio 😂
@andrewoleary9704
@andrewoleary9704 Месяц назад
A bit like Alpha. MI say how to connect external controls but also know they won’t work; therefore you have to fit their own product! In that case they should come with the boiler!!!!
@cputilitysolutions
@cputilitysolutions Месяц назад
💯
@yoyoyothejloshow
@yoyoyothejloshow Месяц назад
I never fit a boiler that I haven’t supplied, they’ll still except you too cover the warranty, and you’ll be going out too it, for nowt. Good effort that though, wiring blows my mind at the best of times. 🤯
@cputilitysolutions
@cputilitysolutions Месяц назад
Yeah me neither mate, I always supply everything (except maybe a stat in case the customer wants to get that themselves)
@willemgijs3803
@willemgijs3803 Месяц назад
He should've checked it since the customer orderded the boiler maybe. On the otherhand it should be customer thats liable for choosing the right type of boiler.
@cputilitysolutions
@cputilitysolutions Месяц назад
Yeah customer should have left it to the installer to suggest if they don't know what to look for
@S.Trades
@S.Trades Месяц назад
When you buy cheap, you often buy twice!
@cputilitysolutions
@cputilitysolutions Месяц назад
👍🏾
@TomChapman-wv9iq
@TomChapman-wv9iq Месяц назад
Bet you got your steps in that day lol
@cputilitysolutions
@cputilitysolutions Месяц назад
Defo did mate 🤣
@joncoke8208
@joncoke8208 Месяц назад
Great vid mate do you find alot more price difference between press and solder?
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks man. Yeah the fittings are lot more expensive but I guess with anything as more people get into it hopefully should bring the prices down I hope
@davidpersaud2031
@davidpersaud2031 Месяц назад
You could have used a mains relay to sort that.
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks, I'll be looking into this going forward 👍🏾
@andrewoleary9704
@andrewoleary9704 Месяц назад
A system boiler that won’t work on Y Plan. Haven’t fitted an Ariston for 20yrs…… various reasons why apart fro the fact they are forever breaking down!!
@cputilitysolutions
@cputilitysolutions Месяц назад
Haha so true
@gibbodive140
@gibbodive140 Месяц назад
Hi Chirag. Could you not have kept the Y plan and used the orange 240V to activate a relay which switches the 24V to the boiler? Relay next to boiler so no need to run a new cable. Much simpler, and cheaper ?
@gibbodive140
@gibbodive140 Месяц назад
Sorry fella.. Also it really isnt advisable to have two electrical supplies to a single heating system. Make sure it is very well labelled with notices at both ends for future maintenance engs.
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks for the advice & suggestions, I've not used relays/contactors before so I did it in the way that I knew. Will defo look into these going forward 👍🏾
@gibbodive140
@gibbodive140 Месяц назад
@@cputilitysolutions No worries. Nobody knows everything but years of experience helps. The other thing to bear in mind is that working life can be difficult for tradesman who work on there own. No one to bounce ideas from. If you work for a company there will be many people whose experience can be drawn from immediately at the end of a phone. This is where social media/you tube can be very constructive, particularly for the sole trader. I have learned from watching presentations. You are putting yourself out there - Good luck to you. Take care...
@cputilitysolutions
@cputilitysolutions Месяц назад
@@gibbodive140 absolutely, I'm more than happy to take constructive criticism if it teaches me something new and sharing my work on social media I've learned a LOT from people watching my stuff. Thanks again for your advice mate, much appreciated 🙏🏾
@robharrison6918
@robharrison6918 Месяц назад
It’s not switching 24V on the boiler. It’s just using the switch in the zone valve to activate the board in the boiler. 👍
@YoutubeHero666
@YoutubeHero666 Месяц назад
I look when am quoting for a boiler if not fitted one before. maybe a relay would have worked
@cputilitysolutions
@cputilitysolutions Месяц назад
Thanks 👍🏾
@johnboddington
@johnboddington Месяц назад
Very interesting - question for the sparks here.... from fellow breakdown engineer. If you are running the grey and orange wires to the zone valve at low voltage - this will mean you have both mains and low voltage within in the same flex going to the actuator head... Is this allowed?
@cputilitysolutions
@cputilitysolutions Месяц назад
A couple of people have commented to say it's not advisable so will make note of that going forward 👍🏾
@gibbodive140
@gibbodive140 Месяц назад
This is a really interesting question. On a previous post i mentioned using 2x240v supplies for the same heating system from different sources - not great and as an electrician you will understand the reasons all too well. However utilising 240 and 24 v on a single cable is a slightly grey area. My understanding is - As long as the insulation between 240/24 volt conductors is adequate. Correct labeling applied. Possible induced voltage from the 240V doesnt create problems to the 24V side/controls/boiler. One thing to bear in mind is that the longer the cable the more induced voltage could be created. So personally I would run 2 separate cables from a wiring centre to a boiler rather than combining in one. As an electrician would you run 240 and 24 volt in the same cable ? It would be interesting to hear other comments on this. Thank you
@johnboddington
@johnboddington Месяц назад
@gibbodive140 yes I totally agree that having 2 power sources on a heating system is a big no no from an electrical point of view. Although I've come across it a few times! I guess with 230v and 24v within the same cable - If someone was to cut or drill through it, the 24v side of the boiler PCB would get potentially destroyed with 230v firing down it?
@brianmayne6513
@brianmayne6513 Месяц назад
Did you put 240v into the boiler and go out on the low voltage side.
@cputilitysolutions
@cputilitysolutions Месяц назад
Yes that's it
@jamessutton-xh9bn
@jamessutton-xh9bn Месяц назад
Just so you know in the manual it does say this. "Note: The use of a ‘Y’ Plan system is not possible with the E-SYSTEM ONE boiler due to the low voltage switching of the appliance unless suitable relay controls are used"
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you 👍🏾
@SteveB-xz2zy
@SteveB-xz2zy Месяц назад
Relay between appliance and mpv swl (orange)
@cputilitysolutions
@cputilitysolutions Месяц назад
Thank you 👍🏾
@SteveN-pw4dj
@SteveN-pw4dj Месяц назад
Not watched the whole video yet but a contactor can be used.
@cputilitysolutions
@cputilitysolutions Месяц назад
Yeah it's been suggested in the comments. I've not used one before so wasn't aware of them but will be looking into it going forward 👍🏾
@Exgasman9072
@Exgasman9072 Месяц назад
Is that copper pipe?
@cputilitysolutions
@cputilitysolutions Месяц назад
Yes
@Exgasman9072
@Exgasman9072 Месяц назад
@@cputilitysolutions Strange colour
@cputilitysolutions
@cputilitysolutions Месяц назад
@@Exgasman9072 it's just become oxidised
@andrewoleary9704
@andrewoleary9704 Месяц назад
Are you wearing belt kit?? You so don’t like a climber with carabiners 🤣😂🤣
@cputilitysolutions
@cputilitysolutions Месяц назад
Got a few too many keys 🤣
@adija12
@adija12 Месяц назад
Haha Brownfield St, shitty E14
@cputilitysolutions
@cputilitysolutions Месяц назад
😂
@singlemalt5261
@singlemalt5261 Месяц назад
Could you not have just installed a contactor? To switch the low voltage
@cputilitysolutions
@cputilitysolutions Месяц назад
Not used them before but will look into it going forward, thanks 👍🏾
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