Data Recovery - Video Project 2 - Heads Seized To Platter

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In this real data recovery case, we received a drive that had been dropped. The heads were dislodged from the parking ramp and landed on the platter. When this happens the heads are almost bonded to the platter and won't allow the drive to spin up. The most common symptom we see in cases like this is the drive is completely inaccessible and it emits a low "buzz...buzz" sound.

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7 июн 2013

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Комментарии : 15

@camo2255 9 лет назад

this is an amazing video

@karolbaum9811 10 лет назад

Hi! Thanks for your instructive video! I have a Toshiba 2.5", 320 GB internal HDD. Actually,is the main drve of my laptop. Nothing happened to the computer: no damages of any kind. But the disk stopped working. I heard a clicking noise. I oppened the drive. It is a 2 plates,4 heads drive, I connected it and I saw: perfect plates, moving step by step (like moved by a step by step motor, right?). And the heads fixed outside the plates, I mean without touching the plates at all. Could you please advise me on this issue? (May be the heads are damaged and the disk has any kind of protection (¿?) to avoid the heads damaging the plates....¿?)

@NelsonBigGunP200Fan 9 лет назад

had any cases with a drive drop and the spindle motor is seized where it would require a platter transplant to a donor drive? I assume that is probably more expensive than say a head swap... I know seagate, and maxtor is probably very prone to bearing seizures especially when the drive is dropped.

@SimplyChrist037 10 лет назад

Hello! I've opened up my hard drive (WD 1TB), and seeing the head are just fine. No stucking. When I plug in power to it, when the head start to read, it keeps on kicking back to its original position,producing constant beeping on my HD. Can you give some advice about this? Thanks. :)

@acsdata 10 лет назад

It could be that the heads are bad, even though they may look ok. Heads can fail if there is an electrical issue as well. Doesn't have to be physical. You can have situations where the pre-amp chip, which controls the head, is damaged and the heads simply click as they try to calibrate.

@SimplyChrist037 10 лет назад

alright.thanks then. :)

@TimothyDavidVGacho 9 лет назад

acsdata what do i do in this situation ? i have the same problem

@Stuff1646 8 лет назад

My Westdarn digital laptop drive 1TB, The heads have got stuck to the platter because the laptop fell off the table. Good video anyway though :)

@willian10101987 11 лет назад

Hello, I would to know if you can help me with a problem on my hard drive?

@prasanthskyblue3884 9 лет назад

hi thanks

@acsdata 11 лет назад

Sure. What's the problem?

@LayJD_ 10 лет назад

Excuse me but I have a damaged head on my 320gb hard drive. It has only one platter but I got awful finger prints all over it. And the heads bounce back, forth, and then the hard drive stops on a brief period, then kicks back on in a minute. Its the exact same model except: WD3200BEVT-60A23T0. I damaged them by accident, but when it was fine and healthy, the hard drive will unfortunately NOT format. Rip my 3 year old loyal working drive :' (

@nolankriegel441 10 лет назад

For a professional video this it terrible, sound has so much noise it is extremely hard to decipher what is being said..

@karleechadwick1822 8 лет назад

This video is disappointing, everybody can remove screws and reinstall them, and everybody knows these drives are delicate....I am no more informed now than I was before I saw the video. This video is like those videos where you go there thinking its a how to video and then rather than the video that a person was expecting, it instead starts playing Rick Astley singing "never gonna give you up..." You've been rick rolled! Disappointing in this uninformative video really....why even put a video up if you aren't going to show what the video says its supposed to show? Thumbs down!

@acsdata 8 лет назад

+Karlee Chadwick Thanks for commenting. None of our videos, with the exception of one, is really geared or promoted to be a "how to" type instruction. We do have other videos though that go into more detail, and we even have one that is actually a how-to on transplanting platters from one drive to another.