I am a temp for two weeks at my service desk. There is a lot to know on the education services side as well. I am older, so it takes me a while to learn new things. Thank you for your video.
Focus on certain areas and build up a knowledge foundation. Once you are settling in, it will become easier. With every new job you will "be drinking from a firehose" in the early days and it may feel overwhelming. Take good notes and don't forget to ask for clarification if something does not make sense to you. As a hiring manager I would be more concerned about someone not asking any questions at all.
Working for schools IT onsite desktop engineer for 3 months now, in before i was already doing tech refresh for schools. Decided to become full time desktop support. whatever mentioned here is accurate, but for me not only there's laptops in labs, but i need to deploy mobile laptop carts daily to classes where teachers booked a day before. Providing customer support is the upfront job scope here. Dealing with teachers with their devices, and students who almost always forgot their log in IDs. it's a low stress work most of the time, school reopening after holidays are always the busiest.
At the district I work at, we've largely moved away from Windows devices for students. They all use Chromebooks. We still have a few classes mainly at the high schools that need some Windows labs. We do have a large fleet of Windows laptops for teachers though. We have Chromebook carts in most classrooms so we don't have to move them arround other than for maintenance ore replacement.
Either or will do but let me tell you the fundamental key to landing IT jobs. Just go for certifications like CompTIA A+ certification and what ever other certifications that interest you. You can land a high paying job without the traditional way of going to school. UX Design is a major route a lot of people are going for. 6 figure job without degree. Just go for the training certificates and they will hire you based off of your knowledge. My boss doesn’t have a degree but I do. But he’s still my boss but he has endless certifications. Plus certifications are a lot cheaper than going to university. Most jobs still ask that you obtain the CompTIA A+ certification with associates degree.
