Contact Center AI brought the power of AI to large Contact Centers with the goal of helping them balance the requirements of cost-savings and the delivery of world-class customer experiences. We're now innovating for the next phase of contact center evolution with human-like AI experiences seamlessly delivered in the channel your customers care most about. Come learn how organizations have used Google CCAI (or the latest in AI technologies) to re-imagine the customer experience.
Speakers: Yariv Adan, Stephen Chauvin
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All sessions from Google Cloud Next → goo.gle/next22...
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ANA108
5 сен 2024
