Denied: the rise of fake service dogs and the harm it's doing to those that are 'legit' 

or not have to pay a fee when renting apartment.

Emotional support animals are no longer allowed in plane cabins and you must buy a pet ticket.

ACAA stopped including ESAs a few years ago

There is no such thing as "certified" service animals. Certifications doesn't exist.

"Emotional Support Animal" is the dictionary definition of "pet".😊

I feel sorry for your not understanding other people's needs. That is definitely part of this world today. By the way I don't have a service animal but have compassion

@@haweater1555 They are pets, but they are pets specifically for disabled people in no pets housing, and they are important. Studies show they are VERY beneficial. It's actually non disabled frauds who are the real problem.

That's why IDs won't work. What you have to do is fine them. Then it will make them prove in court that they are really disabled, and their dog is trained. But even in the states that have laws to fine the fakers, the law is NEVER enforced. Ever.

You don't ask if you can bring your diabetic supplies....

@@Ch-yz4yt the host wouldn't be allergic to diabetic supplies, in residential housing, if its a room rental, the landlord usually does NOT HAVE TO allow service animals...should be the same for airbnb rentals if the host is present and sharing common areas with the guest....

@@110311DONTWANTCHANNE The landlord has no say. Only the actual resident does. And Airbnbs HAVE to allow service dogs access. You don't know what you are talking about.

If u read the laws then u will already have the answer to ur question. The law is already official. Read it.

Ur bs id vest crap won't ever happen because it would break other laws, example like HIPAA laws. A BS piece of plastic or a vest is NOT what makes an animal a service animal. U apparently don't understand what all goes behind service animals, nor do u understand what all would have to go behind the ba crap u r asking for. What needs to happen people need to EDUCATE themselves and OBEY the LAWS. Lol, and parking placards r nothing like service animals, nor do they even stop people from parking illegally in those spots or even stealing/misusing those placards. 🤣 What makes things easier is if u people would just educate yourselves already.

Service dogs are NOT required to wear any vest.

So you want people to have to disclose their medical condition to the ENTIRE world just to have medical equipment? Are you NUTS?

@@Ausgar-yc1yl hhmmmm.... Don't believe I said they were. I said people faking a service animal will lead to those with real service dogs needing a vest.... I guess y'all didn't actually read what I wrote.

@@littlebitofhope1489 also didn't apparently read what I wrote. Never once did I say they should have to. I'm disabled and shouldn't have to explain why. If you read what I wrote you will realize I was saying that people faking a service animal is going to make it harder for those who have real ones or those trying to get one.

What is making it difficult is businesses refusing to educate themselves on service animal teams and the laws and rights that surround them. Per those laws (that apparently no one reads) esas don't have public access rights. So someone told a business that their animal is an esa and the business still let them in (when the business is not pet friendly) and the esa causing a problem, then that fault goes back on the business for allowing the esa to come in when it wasn't supposed to be there by law.

@@carriehollyland3596 - Did you hear about the blind man who was kicked out of a restaurant in Seattle with his guide dog? Talk about a business not educating themselves.

@@grumpyoldlady_rants yes I did. I also follow that guide dog team's RU-vid page. The staff member from that business definitely screwed up and broke the law, and the way he mocked the blind handler about his blindness was even more disgusting.

I wish, but right now most of American society can't do it. We have a problem here where people refuse to properly train their dogs - they see it as too expensive or "cruel" and they are so emotionally unbalanced about their dogs (seeing them as "babies" that can do no wrong) that the dogs become even worse. They refuse to let their dogs be dogs. You can't put those dogs near other dogs. You can see this in the ESA "movement" where these "emotional support dogs" are ATTACKING service dogs. Many service dogs have had to be retired, some have died. Disabled SA handlers do not want MORE pets around their dogs.

Not everyone likes dogs. They're unsanitary.

Oh yeah, well, I bought an emotional support poo!💩😂

They didn't "approve* it up front. It was disclose after they were already there. "Service Dogs" don't have to be "approved".

They did't-she didn't read the rules. No dogs.

​@@karenbutler8515 wrong, Karen. The Airbnb owner is the one that failed to read the laws. The guest did not have a pet, so the pet policy did not apply. The guest has a service dog which is under law considered medical equipment, and under law the Airbnb owner must allow service dogs on the property and can not charge any extra fees.

Emotional support animals and service animals are very different. They are NOT the same. Requirements are different... laws are different. I've seen people taking chickens to the grocery store... peacocks on airplanes... all because people are abusing the classification of "service animal". This all started in the early 2000's. You could purchase service animal credentials online even though the animal never had specific service animal training or testing for around $30. And then came this "emotional support animal" trend. I've seen videos online of a woman who takes her chickens to the grocery store and dares anyone to prevent her from doing so. I said then that it was really setting a bad trend for people who actually required legit service animals. They laughed and attempted to intimidate me for standing up for actual service animals. I knew this would happen. It has opened the door for anyone to claim their pet is an emotional support animal and feel they should take them everywhere. As an animal lover, I'd love to take my animals everywhere... but that's not practical and it's not right to do so.

Emotional support animals are not service animals and CAN be denied.

Snakes, birds, fish, etc... r not service animals. Service animals r trained dogs and miniature horses ONLY for those with disabilities who they r trained to help. If a business is knowingly allowing other untrained animals in (because the business failed to educate themselves on the laws) then that is the business's own fault.

@@carriehollyland3596 They used to be before 2010. So this person is telling the truth. Don't tell people they are wrong unless you know what you are talking about.

WRONG NO businesses that is open to the general public is allowed to ILLEGALLY discriminate against service dog teams. Someone else's personal medical condition is NOT a valid reason for a business to discriminate against a service dog team. The law is very clear on that. Businesses owners r responsible to take their own health issues into consideration BEFORE choosing to open a business. Because once the business is open all the laws that come with that MUST be OBEYED. A business owners knew about their own personal medical conditions BEFORE they chose to open a business to the general public. So obviously the business owner thinks that a business being open to the general public is more important than their own personal medical conditions. So there is NO excuse to BREAK the LAWS by ILLEGALLY DISCRIMINATING against service dog teams. And rooms at hotels and airbnbs should ALWAYS be thoroughly cleaned after each use. So other customers shouldn't be worrying about their allergies then when renting that room. If a business fails to clean the room correctly then that is on the business. NOT on the service dog team. It is NOT the service dog team's fault that the business failed to do their job. And it is NOT the service dog team's fault that the BUSINESS OWNER FAILED to take their own personal medical conditions into consideration BEFORE opening a business to the general public.

Stop shouting.

@@scottcharney1091 not shouting, Karen.

@@carriehollyland3596 That's what it means to type a word in all capital letters.

@@scottcharney1091 not necessarily, Karen. 🤣🤡 Did u never hear the term "emphasis"?

@@carriehollyland3596 On the internet, that's done by using asterisks before and after a word or phrase, at least on something like RU-vid where one can't italicize things.

Individual people do not use therapy animals.

I don’t want pity because I use a guide dog I want to be able to do the every day tasks others do like going to the store and it’s my right under the law to be allowed to do so with my mobility aid in this case my guide dog in other peoples cases it’s a service dog for other health concerns

WRONG. There is no proof for service animals from the federal government for u nosey nazo Karen's to see. If u think u need to see "proof" to tell u the difference between a highly trained service dog team and some fool with an untrained pet then u r NOT even LOOKING at the dog and owner right in front of u to begin with. A BS "proof" is NOT what makes a dog a service dog. Also parking placards r not medical equipment. Service animals r medical equipment. They r NOT the same thing. And u don't need "proof" for other medical equipments like wheelchairs, oxygen tanks, crutches, EpiPens, canes, etc... Also, whether or not someone has "proof" (which is just a parking placard or plate that no one else in the general public (including businesses) can even check anyways, doesn't stop people who don't have it or someone who is misusing/stealing one from parking on those spots. So ur bs "proof" crap just backfired in ur face.

Driving is a privilege that can be taken away. Using medical equipment is a Right. I have a better idea. Since it is you non disabled frauds causing this, lets ID YOU and make you show it wherever you go. Leave disabled people alone.

Service dogs cost thousands of dollars, some as much as 30 thousand or more. If you start registering them it had better be free.

Still can't deny Service Animals.

Karen, service dog teams don't have to tell them ahead of time. The Airbnb can ask the two allowed questions... Is it a task trained service dog needed for a disability and what task is it trained to perform for the disability.... No other questions allowed, then the handler must answer. But the handler does NOT have to volunteer that information if the business never asks in the first place. And she NEVER set them up to break the LAWS. The business did that all on their own. When the business owner asked about the dog the handler told them it was a service dog then. After knowing that the business still chose to break the laws. That is 100% the business owner's own fault then. She didn't waste anyone's time and energy. And just because u choose to severely lack an education does NOT mean that service dogs and the rights and laws that surround them r NOT ridiculous or unnecessary, NOR did she paint anyone in bad light, Karen. The business put themselves in bad light. And so did u to yourself.

Very tiny dogs CAN be a service dog and they CAN be in a stroller if that is hiw you must use them.

Actually, smaller dogs make the best hearing dogs. So don't assume it is not a Service Dog. Just ask the two questions, and watch to see how they behave. THAT is how you tell.

Trained dogs and miniature horses ONLY. A dogs/miniature horse must be trained in order to be a service animal and be allowed in public access locations (bot pet friendly and non pet friendly). Yea people (including businesses) need educated too. But a dog must be trained in order to be a service animal to help a person with a disability. Fools with untrained pets cause problems for businesses, service animal teams, and the rest of the general public. These untrained pets r especially dangerous to service animal teams due to these untrained pets causing a distraction to a service animal which then puts their handler's life at risk, and or even attacking the service animal or handler which also puts their lives at risk.

Wrong. There r many different types of allergies, dog allergies r NOT the only ones. And service dogs r medical devices PER the LAWS. Allergies r irrelevant to that. And PER the LAWS allergies is NOT a valid excuse to BREAK the LAWS by ILLEGALLY discriminating against service dog teams. If the business owner is that worried about their allergies then they need to take their allergies into consideration BEFORE opening a business to the general public. Because once they do open to the general public then they MUST OBEY ALL THE LAWS that come with that. Which I cludes allowing service animals in. If they fail to take their own allergies into consideration BEFORE choosing to run that type of a business then that is THEIR OWN FAULT. They do NOT get to take it out on the service dog teams. I suffer from allergies, the things I am allergic to r things that nearly half of the human population and businesses touch, use, consume, buy, and or sell on a near daily basis. That doesn't mean that I can discriminate against those people or businesses though. My allergies r my own problem. I have to take my allergy treatment course. I limit my personal (meaning my body only) contact to my allergen. I keep up with my personal hygiene, like wash my hands, and wipe things down that I personally want to touch. And if I am that worried still then I can leave the location if I want to. That is how allergies work.

Service Dogs are legally medical devices. And no, you don't go into anaphylactic shock with dog allergies. You take a Benadryl or move away and stop whining.

Pet allergies cause sniffles not death

suck it up

We should not have to announce that we have a disability. We should be able to gain access to public accommodations just like able bodied persons do. Abled bodied persons can just walk in somewhere and not be questioned about anything. We deserve the same. The disabled community already has so many issues with accessibility, being questioned about our equipment, and if we actually need it. This would be similar to a business asking about someone papsmear or a prostate exam. It is inappropriate and degrading to ask about just to gain access to public accommodations, just like asking for a service dog handler to disclose anything about their health or to jump through more hoops.

@taylorwright958 if its a real disability there should be required to carry something from a state agency saying that the dog with description is a service animal and it doesn't need to say what the disability is ive had nieghbors where they have admitted it's not a service animal and they bought a vest so they could take there pet anywhere they want and it's disgusting when trying to buy fresh produce and you got someone with a dog in there and if it's a real service animal you're already announcing you have a disability

Ah shoot I better get a licence for my damn wheelchair too huh? No that is ridiculous.​@@user-hj4uf9wz1z

I'm sorry, it's a private home? The story said it was an AirBNB. That is a rental property. Which means the renter is subject to the law, which exempts service dogs from pet policies. If it was a private home there would be no involvement from AirBNB. (You know AirBNB is just a rental platform, right? It's not some magic thing that allows you to rent out your home above the law.) If your little scofflaw neighbors are faking service dogs, that is a different matter. It's obviously wrong they do that. When it comes to service animals tho you're just going to have to suck it up and accept that your desire to pretend grocery stores are sterile environments (lol) isn't more important than a disabled person's right to live their life.

From the ADA (dot gov) service dog regulations page: "In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? Staff are not allowed to request any documentation for the dog, require that the dog demonstrate its task, or inquire about the nature of the person’s disability."

WRONG. There is NO such thing as paperwork from the federal government for service dog teams, NOR is any required, NOR is anyone allowed to ask for any. If u think u need to see some BS piece of paper to tell u the difference between a highly trained service dog team and some fool with an untrained pet then u r NOT even LOOKING at the dog and owner right in front of u to begin with.

There is no magic paperwork to prove a service dog is legitimate. Under the ADA there are two questions individuals can ask someone with a dog. They can ask if the dog is a service animal required because of a disability, and they can ask what work or task the dog has been trained to perform.

WRONG, Karen. First of all she doesn't have to notify them ahead of time. Secondly Karen, businesses r NOT allowed to BREAK the LAWS by ILLEGALLY DISCRIMINATING against service dog teams. And there is NOTHING moral about businesses breaking those laws.

@@carriehollyland3596 ACE< I AM NOT TALKING ABOUT THE LAW, I AM TALKING ABOUT MORALS AND NOT BEING AN ENTITLED BRAT. ONLY A NARCISSIST WOULD DEMAND THAT A HOST WHO LIVES IN THE HOME BEING RENTED BE FORCED TO ALLOW DOGS. THAT IS JUST RUDE AND INCONSIDERATE OF THE HOSTS MEDICAL ISSUES. AND NOTIFYING COULD BE AS SIMPLE AS VERIFYING IT IS A SD UPON ARRIVAL..JUST LIKE THEY WOULD HAVE TO DO AT A REGULAR HOTEL. EVEN UNDER ADA, BUSINESSES ARE ALLOWED TO ASK IF ITS A SD FOR A DISABILITY AND WHAT TYPE OF TASK DOES IT DO (ie medical alert, mobility aid, etc). There are plenty of airbnb's where the host does not live in the home (and therefore will have to deal with lingering allergens after). EMPATHY dictates that the person with the SD does consider the need of others. In HOUSING under FHA, a service animal can be denied if a nearby tenant in another apartment has an allergy.....the same consideration should be shown in an airbnb with the owner present.

@@carriehollyland3596 but clearly you don't know what MORALS are....its like the transgender people having no consideration for people's religious rights to not want to share a locker room with someone born the opposite gender...its IMMORAL to dismiss and invalidate other peoples legitimate concerns and rights.

​@@110311DONTWANTCHANNE u don't know what the word moral even means. The LAW is in existence BECAUSE of MORALS.

​@@110311DONTWANTCHANNE u want to see a narcissistic entitled brat, then go look in the mirror.

That's because u severely lack an education. Service dogs r considered medical equipment. So is a wheelchair chair. By law u can not illegally discriminate against someone and beny them access all because they have a wheelchair in a public access location. Just like u can't illegally discriminate against someone all because they have a service dog in a public access location. And service dogs don't attack anyone, they legally r not allowed to. People however can attack other people. It unfortunately happen quite often. And service dogs r also kept well groomed. Can't say the same for most people. Also people with pets at home r going to have pet hair on them. Heck humans themselves have hair on them. Yet I don't see u 👶 Karen 😭 over any of that.

If you rent your home out as a business to get money, you have to let them in.

@@Crazykirkman but I am not a business just because I rent my home, AirBnb is the business. Does one need to register their home as a business to rent out their home on AirBnb?

WRONG If u r running a business (doesn't matter if it is third party or not it is still a business) on ur property that is open to the general public (like and Airbnb) then u MUST OBEY ALL THE LAWS that come with that. U do NOT get a choice in the matter. That is how the LAW works. If u don't like that then u don't get to run a business on ur property then. Simple.

If you were just inviting them as a guest you are correct, but once you are charging a fee it's business and you have to abide by the ADA laws.

@@michellehawkins1027 can you show me in the law where it states charging money for something makes you a business? Cause I'm pretty sure that's not the definition of a business.

A "service cat"???? No such thing. If on Airbnb the owner of the property should say no animals because of allergy reasons. A service animal is BY LAW a "medical device" per the ADA. SMDH!!!

If you were so allergic to dogs (there's no such thing as a service cat) that you cannot follow the law, then you cannot have an AirBNB or a rental property. You are not owed the right to be landlord or an AirBNB renter. Disabled people have the RIGHT to their equipment, including their SAs. SAs have to act in a way that is correct, however, if the dog was peeing all over the house (or had fleas -- which, you know, disabled people don't want a flea infested dog around them any more than anyone else, right? It's not a junkyard dog, it's with them 24/7) you would be able to ask it to leave. You are inventing problems that don't exist here to try to make disabled peoples' lives harder. Is that really your aim?

WRONG. U people who refuse to obey the laws should be banned from this country then.

And service animals r medical equipment just like a wheelchair is medical equipment. And yes, tenants rent their homes from landlords and they do have leases, that is how renting works. 🤣🤡 It's not like a hotel. Lol, clearly u never owners a rental property nor have u ever rented from a rental property. Also, cats r not service animals by federal laws. They can be esas though, and esas do have housing rights (this doesn't include hotels though, hotels fall under public access rights which esas don't have). Esas r not service animals. Service animals have public access and housing rights. And ur personal allergies don't matter here when it comes to someone else's personal home (which includes their rented home). And if a tenant moves out of a home they rented from a landlord, then it is the landlords responsible to make sure the place is cleaned before the next renter. Same goes for hotels. So again, ur personal allergies r irrelevant.

​@@rondameier8168 airbnbs MUST allow service animals. It doesn't matter if they have allergies. That is PER the LAWS. If they have allergies and they r that worried about them then they shouldn't be running an Airbnb.

The business owner is responsible for reading and obeying the LAWS. And PER those LAWS, pet policies do NOT apply to service dogs, and businesses open to the general public (which by law includes hotels and airbnbs) MUST ALLOW service dogs and can NOT charge them extra fees. The Airbnb owner BROKE the LAWS, and that is why the court charged and fined the Airbnb owner for breaking those laws.

An Air BNB is a place of public access, which falls under the ADA, and MUST by law be accessible to people with disabilities and whatever medical equipment they have. If you don't like it, get a new business.

NO. ByAW there is to be NO extra fee charged all because someone has a service dog. Service dogs r medical equipment. That would be the equivalent to trying to charge someone extra all because they have a wheelchair, oxygen tank, EpiPen or crutches, etc... And by law they do not have to forewarn them. Upon arrival the business can ask two questions that a handler at that time must then answer.... Is it a task trained service dog needed for a disability and what task is it trained to perform for the disability. NO other questions allowed. If a business never asks those questions, then legally a handler is not required to provide any information regarding their service dog. They don't have to say a word then. And service dogs r not pets. Pet policies in public access locations (which includes Airbnbs) do NOT apply to service dogs, PER the LAWS.

​@@carriehollyland3596 Though medical equipments, service dogs are still animals. At the very least, a host should be able to charge a cleaning fee for hair left behind. No different if a landlord were to have a tenant pay for modifications and wheelchair-related repairs per The Federal Fair Housing Act. I do agree that, by law, the woman had the right to just show up with a service dog and force the host to accept the service dog, though, in my opinion, I find such action discourteous and would not want someone to do the same to me and, unless there was a "no-other-option" reason for a reservation with THAT host, the woman comes off as a troublemaker.

@@adesuwao.7307 again, PER the LAWS, business can NOT charge extra fees for cleaning all because they have a service dog. And landlords can NOT make someone with a wheelchair pay extra all because they have a wheelchair. Businesses open to the general public r required to be ada compliant. That is part of owning a business. If u don't want to do that then u don't get to own a business. Simple.

@@adesuwao.7307 just because u severely lack an education and maturity and u go around demanding Americans give up their American rights does NOT make people with disabilities the ones who r trouble makers.

Wrong. First of all, service dogs and esas can be any dog breed. There is no special "list". Secondly esas r not service animals. Those r two completely different things. Esas don't have public access rights. Service animals have public access rights. Thirdly, PER the LAWS, allergies r NOT a valid reason for a business to BREAK the LAWS by ILLEGALLY discriminating against service dog teams.

There is NO list. ANY breed if dog can be a service animal.

Yes, and the list is this: EVERY SINGLE BREED OR MIX.

@@Ausgar-yc1yl I like my list better. lol

Machines can not do everything a dog can do. Nor r those machines even available to everyone. A service dogs do a lot more than just press a button or bark. What would be much more effective is if u educated yourself.