Dishwasher E 15 code Bosch Neff Siemens - EASY Fix! 

Thanks for this video, my Siemens dishwasher developed this E15 fault, and of course, mine was the 10% that wasn’t fixed easily. After following your steps, I found it was still leaking, but water was leaking from the main sump seal. I could see it glistening when I shone a light onto it. So for others here - I did the following which cured it for me! 1. Took everything out of the washer, drawers etc, removed the bottom wash arm, the filter plate and mopped up all the water in the sump bowl. 2. Removed the two screws that were revealed by removing the filter plate. Put something down the sump bowl just in case I dropped a screw down it. I then removed the next two screws from the rear plastic cover. 3. I then removed the spray arm assembly, which is just held on by a couple of clips, one in the back in the middle and one set on the top. Removing the arm allows for it to be removed from the machine (and cleaned). 4. I gently pushed down on the sump bowl (grey plastic part), and this allowed it move down about 1cm. 5. I used a credit card with some kitchen towel, wrapped the card in paper towel and used it to get under the gap between the grey plastic and metal upper part. I gently moved this around the edge of the sump and was able to remove quite a bit of gunk. 6. I repeated this about 4 times until I was sure that no more grease and gunk was coming out. Make sure no towel or rubbish gets left under the plate! 7. I put the first two screws I removed back into the place under the filter plate, and righted up about 70% of the way. I then did the two back screws in the same way after reinstalling the spray arm. It just clips back into place. 8. I tightened the screws up clockwise so that they would righted evenly, and was sure to check there were no gaps between the grey plastic of the sump bowl and the metal plates. 9. I then turned on the power, ran the machine on a pre wash and watched underneath for any leaks. There was no sign of water around the main sump! 10. 5 washes later, and still no leaks! I assume that this was a combination of food/grease contamination around the main seal and once removed and reseated, it fixed the problem. I hope it helps anyone who watches this video and it didn’t fix the problem.

Brilliant. Fixed my issue without the need for a mechanic or expensive repair - legend!

Just completed this at home at 9.30 on a Thursday evening and found this video invaluable. Of course no bugger offered to make me a cup of tea, and the wife was massively underwhelmed by my achievements. Just one warning, I did slice a finger on the steel plate (4mins 55), so watch out the edges are sharp! Thanks again!

I don’t normally comment on videos but cannot ignore this one. So easy, simple and helpful. Cracked problem within 20 minutes. A big thank you for this video!

Many thanks for the really helpful video on my Siemens E15 error issue Your video was the most comprehensive by far. No shaky video, dim lighting and muffled audio. Got my E15 error fixed but not so easy for a 78 year old groveling around the kitchen 😁

This was so well explained and demonstrated, thank you! The one additional bit I'd add is that for units with the hidden controls (top of the door) there are 3 screws inside the handle that need to come out for the door panel to pop off. Thanks for a great guide!

This was an invaluable, step by step guide for sorting an E15 code fault on my Neff dishwasher. My dishwasher is a later (built in model) with a heavy door. I have recently experienced door chord breakages & over time the lower door seal had become dislodged & dirty. Removed seal & cleaned thoroughly, rebuilt which was a bit of a Chinese Puzzle. Turned machine back on & hey presto the fault had cleared & away we go. A real big help, which saved me calling out an Engineer. Thankyou for posting.

Followed all your steps - the biggest problem I had was getting the kick plate off - you really do need those wooden blocks to lift the dishwasher up high enough to get your hands underneath and also as a result of the slight tilt the liquid that was in the base was easier to remove. The only thing I don't know is where the liquid (a light green and feels like its got softener in it) was actually coming from. If anyone can shed any light on any possibilities I would be very grateful. But the best bit was your video sorted the problem and I ran a quick wash with no problems. Thank you so much!

Thank you for the excellent video, it t saved me calling out a Neff Service Technician, so a great result! My dishwasher was built in, so it took me nearly two hours. It took me a while to get the door panel off - in case it helps others, there were 6 long screws along both sides that held the door panel to the machine. Once those are out, the panel dropped down and discovered that there were two latches on the bottom of the panel that slotted into two holes on the front of the dishwasher. There was also some velcro pads on the panel that helped to stick it to the dishwasher door. Anyway once that panel was off, I could get to the bottom plate easily and get to the inside of the machine. I found a pool of disgusting, gloopy yellow liquid around and in the reservoir with the polystyrene disk. It took me a few goes to get the sensor off, it didn't pull off easily, so I had to rock it from side to side for a bit. Used quite a bit of kitchen towel to clean up all the liquid but after reassembly everything is back to normal. My other big tip for the repair is to allow some time for cleaning the machine itself and around the installation. Built in machines look lovely, but it's amazing how much crud gets behind the door panel, and underneath the machine! Thanks again.

10 minute fix became 3 hour work. But worked 😍 thank you

Fabulous video which helped me to fix my dishwasher in under an hour!! So clear and absolutely spot on with the instructions. The only *very minor* bit that isnt covered in the video is that when I took the front off the door the two white plastic spacers fell out and I didnt know where to place them back at first. Otherwise absolutely superb - thanks for your help!!

I had a Siemens iQ dishwasher with a E15 code. Followed this video exactly apart from couldn’t get either switch or polystyrene float out on my model easily, so simply cleaned out all channels as described and also within door once the front was off. Then tipped machine back 45 degrees and wiped out puddle of remaining water in floor pan with bit of kitchen sponge held in bbq tongs. All reassembled easily and whole job took an hour. Machine running as normal. Worth remembering as an occasional maintence job. Nicely done video and clearly explained, thanks!

Thank you for this video, I did as instructed, swabbed up the water and put everything back together and when switched back on, voilà no more error 👌still need to run a cycle though to see if there still is a leak! This saved me a packet of money so far! Thanks a lot will keep you posted if the error comes up again! 😊

What an amazing video. Had the video watched and job finished in under an hour. Thanks a million! No crap, straight to the content. This is peak RU-vid 🙂

Another successful repair here! Siemens IQ300 threw the dreaded E15 error. I followed your guide and it is up and running again! A word of advice for the readers, be quite careful when removing the screws holding the front cover. When putting it back on I noticed that I had stripped the hole for one of the screws. No big deal since it holds up nicely with "only" five screws. I guess I had too much torque on my screwdriver.

Thanks for all you help. I cleaned all water amd wast filters cleared up any waste water and reassembled filters etc. The Water Light was still on. It doesnt mention anywhere in the manual that you need to reset the fault condition by powering on/off and holding down the start button for at least 10 seconds. Jod done!

Thanks a million! 👍🏼 This was actually our built in Gaggenau dishwasher and the fix it definitely solved the problem. Only additional time was reassemble and assemble the kitchen again. But knowing that a Gaggenau service manager won't step in the house below £300 this was a great save. Thanks again!

fixed my Siemens in an hour including a complete de-grease and clean of the inside, whilst I was at it. Superb, easy to follow video. Thank you very much.

Thanks for the instructions! I found a small bit of cucumber stuck in the door seal and the leakage collector was full. It's now been working for two runs so hopefully the cucumber was the culprit! Saved me a lot of hassle trying to get a repair person to look at it!

Hey up mate, you just saved my holidays! Got the e15 because of a clogged pipe, managed to fix everything thanks to you. There was an extra step as my dishwasher is built-in, now I can focus on preparing my trip as everything works like a charm! Thank you very much!

Brilliant guide and love the tip to jack it up, Full clean an fault fix in under 30 minutes. Cheers

Thank you so much for this. I followed the instructions and finished within 30 minutes with my built-in Neff dishwasher! Eternally grateful ☺️

Worked for me for 👍 The only bit I struggled with was pulling the sensor up from its housing- took a few goes to get it free.

Fantastic well put together video. Was pulling my hair out with this issue and about to drop £500 on a new dishwasher until I found your video. All sorted in 20mins and now works a charm.

Big thanks for the clear video! My fault ended up being the heat pump connection leaking, but your video was simple to follow, and enabled me to open up the front and get the water out, and clean up all the seals. Was easy then to see the flood spurting from the RHS. Taking off that RHS panel I removed, cleaned up (dried mostly), and connected it back up. Two full cycles through and looking good so far. Thanks again!

Thank you! 🤗 I bought mine second-hand and when I brought it home, and turned it on, I got E15. There was no leak but I think the float somehow wedged in during transport. Wiggled it around a bit, and now it works. This video was super useful! Thank you!

Thanks, scrutinised your video following E15 turning up earlier in the week and then fixed it! My model is a series 4 SMS46IW04G, bottom panel was difficult to remove on the RHS, had to loosen the LSH and then get a hand in to prise open the fitting at the top and bottom, also noted that my machine does not have the additional soundproofing, but took less than an hour in total and it's now extra clean around the seals and most importantly, works, saving me from the misery of washing up and/or a £500+ replacement!😎

Thanks for your help, works great. Just a bit more difficult on a slimline dishwasher, but the same fix. I poked a strip of absorbent cloth under the polystyrene with a screwdriver and dragged it out. Did that several times until dry 👍

Ever the sceptical about these self help videos but this time fantastic thank you, had to sortied in no time absolutely bang on the numbers. You're a credit to RU-vid, hag liked and subscribed thank you thank you thank you xx

This was very clear and helpful. I got my dishwasher going again this morning and appreciate your video helping me to avoid an expensive call-out charge. Thank you.

Worked a treat. Decided not to remove the sensor as it was very tightly held in place. Drying out worked just as well without that step. Thank you for your excellent guide and explanation.

Thanks for the informative video. I used the video as a guide to repair my Siemens dishwasher after getting E15 error code. i think my leak was caused by the lower edge door seal being squashed in along more than half its length. I managed to push it out from the other side since the door was off using the blunt handle of a knife. One observation - when sponging out the accumalated liquid it is better to lower the dishwasher of the blocks! And when the door came of some of the plastic locating tabs broke. In any case I saved £100+ on an official technician visit!

Excellent video, it helped me to fix a E15 fault. Just a few minor criticisms. While removing the door, two plastic spacers fell off and I had no idea how to replace them, some guidance would have been helpful. Also I would have appreciated more instructions on how to refit the doors as I found that this required an alignment of certain parts. Overall though, extremely useful video , well explained.

Excellent, well-presented video, which i wish I'd watched before I started. My E15 fault developed when there was an unrelated water leak close to the back of the dishwasher, which flooded the machine - and the kitchen floor. I found I could mop out the interior without removing the float-switch assembly. The only problem was fitting the door back on, but that was solved by paying close attention to how you took it off (as opposed to how I took it off!). Many thanks.

This was such a well made video! Followed it step by step and took me about 15 mins. But I did lose 1 screw in the process 😂 Thanks so much!

I have a built in dishwasher and it turned out that the front did not have to come off, but once I put that back on, the video was super helpful! Thank you!

This video was extremely helpful and I was able to get rid of the error message. However I am not sure if the leak path is through the main seal as mine is clean(ed), I did find some stains and soap residue when I removed the front panel at the bottom. I will try to attach those

Excellent video. We had the error stated and followed your instructions. Our machine was a bit different (the front panel was one single piece and we had to take off the whole thing, including the control panel). Once in there I found the float / switch unit was completely dry. But, there was some weird sticky brown gunk under the float and on the float itself. Once we cleaned that off and put everything back together it seemed to work just fine. It seems weird that it was dry down there but cleaning the float / reservoir made it work just fine. Not complaining mind you, we saved a bunch of money, so THANKS!!

Thank you very much for the video and clear instructions. I just cleaned my Bosch machine and dried the sensor area of water. it is now running normally again!

Thanks for this video. I couldn’t have fixed our dishwasher without it. Our dishwasher varied slightly but basically the same. A second person to help with the door and hold a torch made it less of a struggle.

Thank you. Husband fixed our Bosch 800 after watching this video. No more E15 code!

This is a very clear, easy-to-follow and comprehensive video. It helped me understand the problem and the fix, thus potentially saving a lot in call-out fees, for a ten-year-old appliance. Interestingly, before I started I rechecked the machine and the fault had cleared, so I just did the clean.

Thanks a lot! This saved me from calling in Siemens repair service! In my case it was just water that leaked from the side into the hinge. The kids were loading the dishwasher and not paying attention that water had spilled on the side part of the door (there where the screws are). Apparently just a little tiny bit of water is enough to let the disc float! Again, thanks al lot for sharing!

Just want to say thank you so much. E25 problem . Because of your other video. I cleaned out my filter delved into the hole/pump and found a small piece of broken crockery in the (sump well?) Hole. I am a hero in my own home. Thanks.

Absolutely A1 video. Thank you so much! Problem fixed within an hour thanks to your detailed video (and I'm not a particularly keen or confident DIY'er 😁). Now just got to retrain the family on how to load the dishwasher to ensure the door always shuts and seals properly as that was the cause of my E15 - that's not going to be as easy a job though. Thanks again!!

Very helpfully video. Had the error today because of putting to much soap in the washer 🫣 Manage the cleaning within an hour and it's al working again. Thanks for this tutorial.

Just brilliant thank you - saved a large repair bill. Just FYI, we could not get the sensor out, so used kitchen towel to absorb the water while sensor and disc in place. This worked too. Thank you

have seen this demonstrated elsewhere.....but this is the best....now i need to see it works on my dishwasher.....

So so helpful and well described. I'm utterly stoked with my DIY fix that saved me $110 from a Bosch Technician. Thank you for making the video!! 😀😀😀

Sorted thanks, the door on mine was attached to a fitted kitchen door panel, the centre screw of the 3 each side of the door is longer and screws into the wooden door panel. Also you had to-remove the top screw each side of the control panel again these were longer and screwed into the wooden panel. This allowed the removal of the fitted wooden panel and then allowed you to lift off the door as per your video.

Thanks man, I felt kind of done after I came home at midnight to see a E15, which I've never seen before. Got it back up working, but I have no idea where the leakage came from. Also I was a little unsure about that soft material that was jumping out when I unscrewed the screws. Did I put them the right way back on? Anyway, your calmness and expertise really gave me the confidence needed. Thanks for not beeing one of those overly engaged RU-vidrs, but collected and helpful. Cheers!

Thanks. Perfect instructions - fixed my Siemens dishwasher. Took me about 30mins from start to finish. Gave everything a good clean along the way. Getting door panel back on was tricky but easy once I realised the top slots in first. Hardest part was getting back off the floor with my dodgy knees!

Some boy - easy to follow instructions. One night of cleaning dishes by hand was one night too much. Thanks mate

It worked for me. There was hardly any water under the float and at the bottom, but it was dirty and greasy. Once we dried, cleaned it and reassembled it started working again. Thank you :)

Just fixed my dishwasher with a e15. Slightly different as it was built in and the two middle screws of the three you mentioned helditpartly in place. Two other long crews at the toof the panel held the upper part of the door in place and needed to be removed. Great video saved me £150 in getting ”a man” in cheers /Stephen

Really very clear explanation, thank you. I had this problem triggered I think by a blocked drain pump, and having cleared the pump blockage I would never have thought to check the bottom of the machine like this to clear the error code.

made my evening, as this was the only video which explained precise details on a standalone dishwasher.. many thanks from India !

Superb! Fixed the Bosch myself and no call out fee, thanks so much for posting this.

It worked! My safety water float had disintegrated so had to replace. As it is a generic part, I had to trim it to size to fit back in - I used a compass and pencil to measure and kitchen scissors to cut. Thanks for the solution. 🙌🏾🙌🏾

Just done this at home on my Neff. We had velcro on the door. But yipee. Fixed it. Thanks such a great well explained vid.

My dishwasher was of a little bit different model but it was similar enough. I followed all the steps and my dishwasher is working again! Thank you so much for the help! 👍

This was exactly the problem, showing E15 and flashing tap symbol, which to me suggested 'feed' or possibly 'waste' but it was water, clean at that, in this 'tray'..Didn't disconnect the micro swith in fear of it breaking, so just used kitchen towel and dabbed it dry..bit more than 10 mins though..Machine is a Neff..been installed for years, about 20, yes 20, and it's the first issue we've ever had, apart from regular cleaning..So thank you....

Thanks for this video! I was able to fix my super expensive Bosch Active Water Eco2 doing this! It is 8 years old, so I thought this is too soon to go and look for a new one. I did exactly what you did and it took me 2 hours. I was doing this alone and would have been faster had I had a third hand to help with the door. Thank you also for providing screw types and directions, this was super helpful!

Thank you for your extremely clear and comprehensive video. Took me around half an hour to clear the fault on my eight year old Siemens dishwasher. Would have been quicker but I inevitably had to find my torx bits!

Excellent instructions. Fixed the problem and saved at least $200. Thank you for your work...

My dw didn’t have a container with a float, just water in the bottom tray. Your video was helpful in taking the front off. My screws were Torx15 in my Siemens DW Cheers

Just wanted to thank you for the dishwasher fix video, it worked tremendously it actually saved us from buying a new dishwasher and i have a very happy wife. So thanks again Cheers 🙏😁

Worked for me - cleared the error code and back in action. Time will tell what caused the leak in the first place - cleaned the door seals, so hope that was it.

I actually tilted the machine more than 45 degrees, got all the water out without opening it up, was able to operate the cycles normally, and waited 2-3 days before opening as per your expert instructions. Looks like all the water went out by tilting itself, but maybe in my case there wasn't that much water anyway. But really thanks, the same model in silver, and each and everything was the same as per your illustration.

Thanks, it was exactly as you said, and the fix fixed it. Your best tip was “pull firmly” to lift off the sensor. I would have been afraid of breaking it or might have given up at that point.

After watching this video our dishwasher was fixed perfectly. Thank you for your help. Excellent!

Extremely helpful and clear video; the only minor gripe that I have is that getting the door back was a real beggar of a job -after about half an hour of not getting it back on, I had lunch and it went back on in about 30 seconds. This was probably my fault for over-thinking it. There are tabs on the underside of the control panel and once those are lined up, it's easy.

Thank you! Your video helped my wife and I get our dashwasher back up and running.

Managed to fix my Bosch series 6 with this. Thank you 🙏

Brilliant video with every step explained clearly. An E15 fault on an older Bosch appliance flashes up as 'Check Water'. I had this fault and this fix did the job. I couldn't get the blue clip off that's near the polystyrene float, so I sucked the water using a squeezy bottle.

Thank you very much! My son put in normal dish soap in the dishwasher and (of course) all soap came out through the sides of the door :-)) This saved us a lot of money.

I had E 15 on my Neff, I followed this and it worked perfectly.

Fantastic! Fixed mine in half an hour. I’m eternally grateful! 😁

Thanks for the well made video worked a treat. Only problem I had when i took door panel off plastic blocks fell out. No idea how to get them to stay in place when putting door panel back. After about an hour gave up and put door panel back with out them. Seems to still work thanks Gary.

Awesome video - very well explained and I managed to drain the leak on my Neff dishwasher and get it working again inside 20 mins. Huge thanks for producing this walkthrough.

Apologies sir, my eyes saw you at first as a woman. Very Helpful video and explanations, of course I forgot some parts at the end when reassembled it, and had to unscrew and screw again.... I did not dared to detach the sensor but put many napkins to absorb the water. In the end the washing machine works. Very much appreciated.

Thank you so much for the clear video! I was shocked to find smelly gunk INSIDE my door panel. Thankfully I was able to clean that out and then using a large syringe to remove the water from below the machine. Also thank you for describing the specific size of the tool needed to remove the door panel I was able to borrow it from my dad. Yay!

I thank you very much for this video wich make me spare money and get it done today. I just notice for other women not to try to hire "firmly" on sensor ... I try everything , impossible. The good way to remove it is more rotating from back to front while hiring, than it is possible to remove. (I try a lot of tools to get it out) And also, if like me you remove too much screw of the door 😊, take care the 6 short ones only are for the panel. Thank you for this great job.👏👏

Thank you for such a straightforward video. Followed the instructions and now back up and running. I did have a few issues putting the door cover back on. The white plastic spacer s fellout and i struggled to work out where they go . For refererence foranyone with the same problem over the door hinge at the botton with the top of the spacer just below the bottom screw hole. Thanks again, absolutely brilliant instrictions.

Used this just now and all working well so thank you. As my dishwasher is 5 years old the polystyrene float looks like it has absorbed too much moisture so may need replacing. Be patient with pulling the bottom part out as mine was attached by the feet of the Siemens iq300 we use. Decent dishwasher and these kind of things are bound to happen once in a while. Great vid.

Great video. I've had this problem for ages and couldn't find any information on how to solve it until this. Cheers!

Although the Neff built has slightly different access requirements, this worked a treat in the end for me, saved time, hassle and cost of a call out, much thanks!

Nice clear instruction mate, I had the e15 this weekend and thanks to your video I got it all sorted. However I own the narrower "slim" version of the bosch machine so disconnecting the sensor was a struggle and removing the polystyrene float wasn't possible. I managed to stuff a rag in there just enough to soak up the water and get things moving again.

Many thanks. All worked perfectly - Definitely a "man-make-fire" moment in our kitchen. Recommend you take photos when taking the bits out. I didn't, so I had to go back to the video several times to work out which way around the pieces went! - Thanks again!

🎉 just fixed my dishwasher following this, I can’t believe it! Thank you

Like others fixed quick (fingers crossed) and dont normally comment on anythkng but really appreciated this one

Thanks for a straight forward video dishwasher sorted on Xmas eve!

Thank you so much for this video, I was so close to buying a new dish washer for 500 euros but turns out there was just a little water in the machine because of my kids playing with water that got into it.

This worked for me - for now at least. Thanks a ton! Btw, you don't have to disassamble the front fully to soak up the water. You can just take off the lower front and then lie on your side to get a sponge into the tray and soak up the water.

Thanks very much for this. Very informative and sorted me out on a Sunday morning.

You just saved my day! Took me quite some efforts to pull the front panel off cause I have a different model and setup, but it felt great to solve this issue following your step. Thank you.

Thank you! Fault cleared, we didn’t remove sensor just dried around it. Not sure what NEF call-out charge is but it won’t be cheap. We did need a separate video to remove decorative door panel. Great video, I wish I was in to cars now….cheers

Clear and concise instructions on how to fix this irritating problem. It worked perfectly. Many thanks.

Excellent tutorial, our E15 error fixed, thank you!

OH YESS! it worked for me! so i took the chance to clean everything. 30 min with no stress. 5 min just to find the right pressure to remove the Sensor lol. PEEEERFECTTTT thank u soo much!