Dispatcher tells Truck Driver Pick Up a Load First Come First Serve... 🤬❌ 

This is so inaccurate. They would call you at 8pm to give you a door and not even give you the courtesy of telling you it's gonna take that long so you don't even get to take a nap

Man that shit use to boil my blood. Damn dispatchers and brokers man I got my belly full of that mess. Just came home and found my own contract to service one customer. Been at for 6 years now and happy with it, just got done renegotiating my contract for two more years. Had to go up for the first time in 6 years on my rates from $987 to $1058 a load. They get 6 loads a week, one a day and it keeps my bills paid and my family fed and clothed and that's all that matters anymore.

"They'll load you earlier..." As a former dock worker I would get so mad when a dispatcher would tell their guy this because 99% of the time we can't be it due to other outgoing or even incoming appts.

This is the life of truckers everywhere on a daily basis!!

At a previous job we had a site we used so companies could bid on taking shipments from our facility to a customer. We place the request out there and companies can bid on the run. I usually just placed info out there then checked back an hour later to see what bids were in. I was usually too slammed with other work to actively monitor the incoming bids. We accepted a bid for a carrier and I emailed them to make sure they saw we gave them the bid. They confirmed and said they had a driver already en route, just got unloaded at his current stop, ETA one hour. Five minutes later, a truck pulls up but its not the carrier I recognize. So I ask him who hes driving for and its a different carrier. It was one on the list of bidders, but we didn't accept them because they were 2x more than even the second highest bid below them, and they also had a terrible track record with us on actually sending anyone. Had to tell the driver we didnt give his company the bid and I have no idea why his dispatcher told him differently. This guy's dispatcher then calls me and demands to tell me why I am turning his driver away for a bid I approved. I asked him to resend the email I just sent him confirming that he saw the acceptance of the bid, and that I requested an ETA on their driver. He swears up and down I didn't email him at all and my acceptance was by phonecall. At this point I'm at my desk with Outlook open to the very email I sent, as well as a view of my inbox. The driver is seeing all this too. The driver then asks me to give him the phone. I do. The driver cusses him a blue streak, telling him he's looking right at the email I sent and it wasn't to their company. Proceeds to lay into him about making him drive an hour out for nothing and tells him he better figure out how to compensate him for his time and his wasted fuel. Apparently this wasn't the first time dude lied about a pickup being accepted. I let our corporate logistics manager know what just went down and he had their bidding account deactivated. Apparently they also had a track record of invoicing for significantly more than their bid price and couldn't even give a reason that wasnt total BS.

If your dealing with a broker you would get there and find out that there is 3 other trucks there for the same load!!!

"Don't worry, it's ready, just go." Yeah, heard that before.

Being that I work in shipping and receiving, I see this happen to drivers on a daily basis. The dispatchers know we load by appointments only . They send drivers in at9 amm knowing their appointments aren't until hours later. We always do what we can to get them in when we can , but it's still wild to have your drivers there so early just to sit !!

First come first served,there's no appointment on that .

as a forklift operator for home depot’s supply chain operations, if the schedule isn’t crowded we can get to you before your appointment, but if its truck after truck, you’re 100% gonna wait until its your turn. doesnt matter if you show up 12 hours before.

I’ve been studying for a year now... thinking about driving .... thank you for making these videos because I’m thinking about doing something different

As a former security guard who also has to deal with this mess. I feel for truckers. Dispatch is always lieing to them. Most of them get upset at the dispatcher. A few lemons get mad at security like its our fault the company wont take them in. We had two different receiving ladies that worked different shifts. The truckers would be used to one of them letting them come in early so they can go shoot the shit for a while. The other one was "by appointment only." The truckers would still get upset and throw the whole "they do it all the time when I come here." They especially try that with new guards.

i am soooo glad my dispatcher used to be a driver

This me right now, waiting for my appointment

Dispatch yourself and always get the address of the broker... that way you know where to go for your COFFEE Date

And that ladies are gentlemen is one of hundreds of reasons I gave up OTR after 30 years.

And they wonder why we have temper tantrums.

And now my clock is screwed because i had to start it way to early. 🤣

Pretty damn accurate, saw this alot at a car plant in Alabama. Always fun to watch truck drivers flip out on their dispatchers we gotta turn them away for them to come back a hour later.

As a local driver here in Ohio ,I had that happen to me a lot of times ,I went to check in at 9AM,and they told me it has an appointment for 7pm,the guy at shipping and receiving told me to hang around the area and come back later ,I was laughing and told him that a good thing about this situation is that I’m a local driver and I have to be home at a certain time and I left 😂 called dispatch,they cancelled the load and told me to go home . Still got payed for the day 😂

The way my old dispatcher would do it. Yeah your appointment is at 12:30 it's about 30 miles away. Current time 12:29

I used to work at a little rental company where we rented out like a small appliances and furniture for temporary used to people and we would get shipments every week and it would always come from a different driver and a lot of times the dispatchers would have those drivers sitting at our business way before we opened expecting us to be there to unload their truck must be a real bummer for them when they get lied to by the dispatcher and nothing can be done about it except for sit around and wait.

Lmao did this man say "don't worry, I go there everyday" ... I would hang up the phone and take a nap. Lol

As someone who works in operations we indeed turn people away if they are too early.

It really sucks when the driver starts cussing and yelling at us like it's the shippers fault or when they don't tell the driver it's floor loaded

Swift dispatch:

Hopper Bottom FTW! 😂 in the last year working hopper bottom, I've had only 4 loads take longer than 2 hours, and in each instance, I was paid $60-$70 an hour for detention. So i was like, hey, take your time, I'm in no rush, lol. Well, over 85% of my loads are 30 min or less. That's check-in, load/unload, check-out. Rarely have to worry about appointments. Most of the people I have to deal with are farmers, which are generally in much better moods than dock workers. I wish I would have started trucking in a hopper bottom...of course, then I wouldn't have known how good I got it, I guess.😂😂

Lol I like when dispatcher said “offer them money brother”😂😂😂

In the vid it hit 3pm same time it actually did irl 😂😂

Аааааа, все диспетчера везде такие!!!!

That would only happen to me once. The next time id tell the dispatcher where to pick up the truck. Or id drive off

Yes👏🏻this👏🏻 spot on👏🏻💯

If I ever get off the truck.. IT'S that knock I'll miss most! Nothing like it. Best sound in the world!

My favorite thing is when a driver tries to pick-up finished parts early as I’m unloading the truck with the unfinished parts that need processed that he’s now going to be waiting hours for.

Im currently a local driver in my home state, my last OTR job was driving flatbed. No matter what time you show up the customer is always happy to see you and take care of you in a timely matter

People in general who have never worked in the field and are just barking orders sure are 💩 not just in trucking but every trade. Respect to all you truckers idk how yall keep youre cool

Most dispatchers tell only lies if they open their mouths

I wonder how many times these dispatcher and brokers get punch in the face for this BS

" Don't Worry". RIGHT.....

"Hey Johnny im empty what do i do?" this is already bad

Yeah...This HIT the nail right on the head 💯😡🥺

I don't miss that crap.

I was basically an owner operator working with my dad who has drove most of his life. I would almost always get to a place early except for a handful of places that specifically said you can't arrive early. Most of the time I was loaded and unloaded an hour or 2 early

Talking to a dispatcher is like hauling a load of dispatchers brains! 😮 😂 😂

I'm just glad that the warehouse I work at hardly ever has this issue cause we usually have our trailers loaded hours before our dock outs arrive. Only time we ever miss dock outs is if it's SUPER busy inside or if we have to reload the trailer due to mechanical issues.

Watching these short's is like picking at a scab ,you can't stop and it still hurts .

I knew Johnny multiple times at many companies. It was very entertaining watching a driver half his size beat the fucking brakes off him . I literally stayed at a shitty paying company for three extra months just to watch the best fights I’ve ever seen in my life !!

I mean frankly nowadays you just tell the dispatcher okay what is this and that and they say just go it's like "No, I'm not moving until you give me every bit of information if you're going to play games I'm going somewhere else"

This is probably one of the most annoying things.

sounds like my dispatcher, sending me to pick up loads day early .... smh

as a man you know by how someone says something if their putting effort or care about what their saying , if it don’t seem like you care then i’m gonna do what i need to do to make sure IM GOOD 🎉 💯 never expect someone else to bring food to your plate always assume you gotta do it all yourself and you’ll never be disappointed

Happens to me all the time, i dont listen to the dispatcher they are not there at the warehouse with me. I go by the shipper

This right here is why people with any intelligence don't drive otr. They're smart enough not to give away their time for free

Yep, my mom used to work as a dispatcher and she said that this is why she doesn't want to do this kind of work anymore: literally EVERYBODY lies in this business to everyone. Including the truck driver and the customers too of course.

Not as bad as showing up at the appointment time just to have them tell you "Park on the street and we'll call you".

Dispatch knew it was a lie from the beginning that’s why he didn’t want to give him the phone number

Hurry up and wait driver! Hurry up and wait!

I work at a place that gets a lot of trucks coming and going. It really does struke me that the dispatchers are a bunch of SOBs, due to all the drivers who get to my job at the wrong hours, with little to no information about where on the property they need to go. No, I don't know which dock you need to go to. The people who know that ain't here because it's two AM. Why are you even here? You got told to come here now? Buddy, you got lied to.

Dude was there waiting since 9am lol

This is why you record 100% of all communications with dispatchers. Then you can force them to pay for their screw ups.

Pretty accurate on the dispatchers 100%. Feed you a line all the time, they don't give a shit. I have a load right now I told them to look for more freight and they said they couldn't find none...called them later and got another pick they had the whole time and didn't want to give me because I had a 6k load on the deck and 18 feet of open deck left, now it turned the load into a 13k load for 2200 miles to the truck and I'm not even OD! You gotta call them on their bullshit and make dispatchers understand your out there to make money not work for free. My dispatcher wanted me to be happy with 6k because it's good money....which it's not bad ya but more is better! It's like pulling teeth with dispatchers some times.

That’s when you put in for detention for the wait that dispatch created

I'm glad I didn't get into trucking. I already heard from other guys that was in trucking and quit, it sucks.

😭😭😭😭 that’s me every time

Good 👍 information

I use to work security at a truck gate, would straight up tell our people to give me a time so i wont let truckers wait. Ridiculous that they even had to.

I listen to this and I am constantly so glad to be a Teamster. I work for a Mega Carrier and I'm treated with respect and get great benefits with a pension and medical for which I don't pay a penny for my whole family, and vacation and sick days paid. I'm home everyday and every weekend and I've never had an easier job in my entire life. The only logical conclusion I can come to is that these men who are being very frustrated must make a whole lot of money, otherwise why wouldn't they come and be a Teamster? I'm serious, I'm sure I'm missing something here. Please explain it to me.

I guard an Aldi DC and basically zero truckers who deliver here have heard we dont take anyone before 9PM, and generally appointments are at midnight. Got in more than a few shouting matches about it saying they were scheduled at 6PM or somesuch.

That happened to me once and I called the owner of the trucking company and said my load wasn't ready like he said it would and I give him two options I will deadhead back or leave the truck at the shipper and after he could not convince me to wait I drove home empty and quit and he called me three days later and told me that he got me a new 379 Pete waiting for me in the yard, I went back and a month later the same thing happened and I quit for the last time

I hate when the dispatcher doesn't tell the driver when the load will be ready. Even if I give a vauge timeframe like noon I still have drivers show up as soon as I open most days.

Thats why i show up at 3pm

Never trust someone who always tells you don't worry about it

that happens every time,especially on reefer

Dispatchers lie just as good as brokers do. LOL

Being local I don't worry about that problem. I get there when I get there! And when I get there they load me asap!!! I told the hi lo driver today that if he still had a couple minutes left on lunch(I seen him coming from his car and it was a lil bit passed 11:30) he said no way that I'm a priority and that he will finish after he is done with me and I was an hour early!!! Gotta live that LOCAL LIFE BABY!!!!!! 😂😂😂😂

How many lies and BS in that business

Not a chance in hell.

The beginning of a true politician right there

I got to customer at 7am but they made me wait till 4pm my appointment time

Damn dispatcher - could have had a nice lunch and a nap...

Yep. So true.

Been there and done that chit !!!!!!!

Hell yah! 😂

Lmao be there to load at 5pm and they don’t load you till 9!!!!

That is so true

When I worked for companies. I used "sweet little lies" as the ringtone for dispatch.

I had a multi pickup and dispatch said show up at last stop in the morning cuz my apt was same time as other pU. Didn’t bother to tell me that there was process of calling and making my own “missed apt protocol”. Can’t wait to get out of a truck.

the trick here is when they tell you 3 oclock you say ok and dont tell john when he asks why you didnt go before you say they told me 3oclock never give him the chance to alter things

When theres appointment, you cant expect to get loaded before that, as a dispatcher myself i can confirm that i never told my drivers to just go there at whichever time. You have to be precise in time

Good clip

I can back this up as fact lol i loaded and unloaded trailers for a corrugation company and If your appointment was not at 8 PM, I’m not gonna help you out until 8 PM

Sooo true!

Most FCFS places are really First Come First Sleep at the dock door.

Dispatch wouldn't be pulling stunts like that if corporate had to pay drivers by the hour. Make a driver wait for 3 hours? Sure, but you're paying them all of that time. When I managed the warehouse for a printing company, the company we contracted logistics out to paid their drivers by the hour. Because they have to by law over here. Our drivers were very punctual and if they arrived too early, we just pointed them at the coffee machine. Never heard a complaint when we told them "you're an hour early, your cargo isn't ready yet, here's the guest wifi code, coffee machine is over there. We'll come get you when we're ready." Because they'd be getting paid the same waiting as they would while driving.

Didn’t show them knocking on the cab at like five or 6 o’clock saying go ahead and back in now. I’d say that’s more normal for them .

Typical dispatch

If you don't like it find your own loads and equipment!

Hurry up and wait driver lol, that’s part of the business. Learn to just except what you cannot change or control bro

i just back into the door they want me at and tell they wake me up when i’m loaded and ready to go usually works most of the time

Hurry up and wait