Do lower ratings hurt on Walmart Spark Delivery? 

Mine went from green 5.0 to orange 4.1 OVERNIGHT!!!!!! A day full of ghetto runs with cases of water on third floor and higher!! Then I find out the customer sees our comments and that affects our ratings

I don't even bother with doordash..$6 for what? I would rather wait

Customers are stupid period when their house number is faded

OTA 100%, DR 2%, AR 32%, CR 4.8%. Just started, newbie with 58 trips. Hard to Keep the AR rate up I'm finding that impossible in my zone

my customer rating is 4.8 and acceptance is 87%. What i have noticed is that they give me mostly shop and delivers with over $20 each. I really wish they would just give me reulat orders . Shop and delivers are exhausting lol

Kat here. My metrics are: 98 on time 0 drop rate 58 acceptance rate 4.3 customer rating 181 total trips

My acceptance rate has dropped to 12 percent. I will not take orders under 12 dollars. Am I wrong?

Walmart added a store to my area. This store takes almost 30 min to get to. I have asked for a month now to block this store. They still havent blocked it. I even got an email that stated 5-7 for this to take effect. Now because of this store my acceptance rate has gone down. I was at a 94 now I am at an 80. I pretty much will take anything but I am not driving to that store. This really bugs the crap out of me.

I had a customer get upset because i had to id him for spray paint. My Metrics are at a 4.4 i wish i knew what i was doing wrong

when i had an alchohol order that they were out of once. I didnt have to verify id

So good

I think customers predominantly complain about substitutions. Is it better just to not get any substitution if the customers dont respond? Which by the way customers respond to me maybe 5% of the time if I'm lucky.

Love your videos! What happens if someone doesn't tip?? Walmart doesn't pay you anything? Just curious 😁👍👍

My customer rating is 4.7 and my acceptance hovers between 15-20% (I HATE shop and delivers) and I still get plenty of decent curbsides and GMs.

good video

I had a 3.9 but when I did 15 shopping orders in a row I went up to 4.4. What does that tell you.

Do you prefer to get tipped in cash on delivery?

Does anybody know what the rating system looks like from the customer side? I don't do Walmart home delivery because I'm there all the damn time... I've had really good customer ratings over the months... But I've had some rough deliveries lately and I see my CR going down...

My customer rating is 100% but acceptance is only 26%. Definitely smaller $$ offers with some exceptions. So whether it's I'm no longer a newbie (2ish mo) and giving those orders to newbies to entice them or my low acceptance rate 🤷🤷🤷🤷 But still making better money than DD, Uber and GH. Love your new look.

I don't know about the metrics thins. I have really good numbers and green across the board and get really crappy orders.

I think you're wrong about the customer rating. Most customers don't even bother to rate you so it has to hit 50 people rating you not the last 50 orders. So it'll probably take you forever to flush out bad ones and you're probably still get bad ones.

Do you do uber eats or Grub hub?

So just an interesting observation. You are at 4.7 which is in the "orange" grouping. I am also at a 4.7 but mine is in the "green" grouping. I think that's odd 🤔.

I have been at 4.7 for months. It never changes up or down.

Friday, Saturday and Sunday are the money days. In the summer those are really the only days you should work if you care about your hourly rate of gross earnings. Gas prices will be climbing soon due to the pandemic oil reserves the government bought is starting to run out (Trump bought a bunch of barrels of oil when the oil barrels where on tankers and oil was $7 per barrel during the pandemic and that is being resold into our economy now which is why gas prices have gone down). I must say that GH has been on fire lately in my market. They finally improved their dispatch system and no longer send orders out to driver immediately after the customer places it so they are on par with DD and UE for pick up times. Also all Amazon Prime customers get 1 year free GH delivery and many people are taking advantage of it in my market but they are tipping as well so I'm getting a ton of stacked offers with GH and I'm crushing it during peak hours with GH. DD supplements GH but the pay outs per order are smaller due to higher base pay with GH and GH shows 100% of the final payout upfront unlike DD and UE. Plus GH hot bags are premium and free.

I doubt your customer rating matters. I'm 5.0 and I see mostly crap all day. Nobody tips before 6pm it seems. All my other metrics are in orange.

All my metrics are green but my customer service rating recently dropped to 4.6…does that mean I get less priority in orders?

It didn't seem to until the past two updates. Now it's pretty shitty.

Here are mine 100% on time arrival 0% droprate 36% acceptance rate 4.9 customer ratings 1086 total trips Customer rating is hard to achieve I been I. This gig game long enough to know how to keep it high. So many other drivers around me get complaints or don't follow Instructions

Man... my metric just went to 3.7 RED customer service. I don't know what the heck I did. But I know all it takes is one bad review and you are messed up.

My 4.7 is green

Uber took over walmart orders in my area paying way less. Now Spark is basically dead. It sucks.

Bro looks like he's ready to siege Vicksburg

Cut the background music when you're talking!