That guy is not a business person! He is a hero !! To take care of so many staff and clientele with a superb organisation and politeness! I don’t have words to praise his talent! Absolutely fantastic! Congrats!
I love this interview . So glad I found this channel. I love his genuine spirit and willingness to share the resources, systems, platforms, everything.
@@comelon3 listened to the podcast 20x, extrapolated key things that were discussed, and implemented. I’ve also worked in the commercial janitorial field so I understand key cleaning concepts.
Excellent work! It's important to keep in mind when starting a cleaning business, you will likely need to build a team to clean different establishments. That is why it's crucial to include background checks as part of your screening process on potential team members. Building trust with clients is vital to establish long-lasting relationships, and background checks can help ensure that your business is perceived as trustworthy by your clients. It is important to put in the effort to establish trust with clients before they allow unsupervised access to their office or home.
Hello Cristobal, I have two questions: 1. Where do you buy your chemicals and vacuum cleaner? 2. Where did you buy your insurance, bond and health insurance for you and your family? Thank you, Jorge
Cristobal has such great vibes. He's a hustler, and is so wiling to share information to future and current business owners. Great channel and wishing Cris and his company continuous success!
Chris, It was nice meeting you at Cleaning and Cocktails conference. You are very humble and appreciate all the nuggets you shared in this and previous videos.
Great information! The only piece that was missing for me was calculation of his spreadsheet like showing the viewers how he for example mention the labor chunk of the profit comes out and i would love a breakdown of a example of how making sure your profit margins is correct knowing the numbers to charge like the industry or market is paying so you're not getting fined because your under paying your workers because your contract is with a commercial business and you got to know how much is the rates of the rooms so you know what your to charge properly.... go into more details here that was the only thing that was not discussed into more detail like an example would been helpful because he mentioned he got fined because of the numbers being off he had to pay $1000.00. Now i did hear Mr. Cristobal Mondragon say he hired a CPA but there is software called quick books does he know about this software to being great at managing the books and numbers and taxes? And how much taxes do one pay or have to put aside for a business like this a cleaning service?
I love following Cris and this business… I would love to hear about how his wife contributes to the business!!! Let’s get wives and partners on and how their contribution is crucial! 💪🏽💪🏽💯
I was wondering if she just didn't like being on camera. Because the business was her idea. I wish they would have expanded on what he told is more and why. As a couple doing business together I think we'd like to understand that dynamic.
I love business. Chris seems well educated on how to run a well rounded business not sure if that’s his background or not but great job! Very informative video 👍🏽
Thanks @cristobalMondragon for all this valuable information. Question what’s sites do you use/recommend for the refill products. Like shampoos, lotion, soap etc?
I love the ever-inspiring UpFlip. And I loved this video with Chris and Queen Bee! Tell me please, Can UpFlip show us businesses that kids can start???? Many parents can't help their children, or grandchildren in this because not everyone has nurtured the entrepreneurial spirit in their own life, or are not good teachers! Can UpFlip HELP on this? Lives Will Be Changed, Generations Will Be Changed. Thank you for your time and consideration of this, Suzay
We really appreciate your kind words Suzay and we love the idea of making a video focused on kid friendly businesses. 😀💖We have lots of young viewers and we definitely want them to be aware of how many options they have in the business world while they're chasing their dreams. Do you feel we should find a young entrepreneur to interview or do a video with 5 businesses a child can start?
Thank you, I have some children I pray for who are latch key, as in spending much alone time at home waiting for the single mom to return. these are good children. Empty time is wasted time in this sped-up, grow-up fast world. It would be better to become an entrepreneur than work for someone else. Thank you Amazing UpFlip!
For more information about our course, please head over to our course page ( course.upflip.com/cleaning-business-course ). Hope to see you as one of our students! ☺️
Thank you for answering my question about how to find employees. I see I am on the right track, I have to keep hiring to get the ones who want to clean. Thanks again Love this channel.
Hi, my opinion on how you can improve your podcast is by using warm classical background music instead of what you currently use. Classical music is proven to stimulate your mind whereas I personally find the current music distracting.
It's our pleasure Ashur. We're so excited that the videos have been so helpful. 😀👍💪Congrats in getting your Handyman Business started. Please keep us updated with your business progress.
I’m running a $1M plus cleaning business, we have brand new fleet of vehicles, commercial insurance, and actual offices. Plus, we pay fixed salaries to our cleaners of around $750/week. That being said, I highly doubt his profit margins are only 15%, someone is claiming lots of tax cuts here….
@@seattlerain101 it took us almost 2 years to get to $1M in sales. We don’t have many recurring clients (73 to be exact) as we are focused on post construction cleanings. Lots of marketing spending, SEO, Ad words, social media, etc.
@@seattlerain101you can actually double and triple revenue, profit an cash flow if the business by doing rollup. It means acquiring same kind of business like buying more of same cleaning business. Makes sense?
@@CristobalMondragon hey Chris sorry to bother you but I have a question about when you get a book from your first customer do you go and does the job yourself or you simply hire an employee? I'm not sure if that's on the training course or maybe I didn't get that far yet. Thanks
This is a great channel with great content, I love it. But I think you have done enough videos on cleaning business and car detailing business. All in all, this is life changing channel
For a small accident like what happened with your employee's wrist, would you not have been better off to just pay her medical bills and off-time yourself, instead of using insurance?
When the workers goes to the hospital they get asked where did the injury happened, it they say it wasn't while working they don't get coverage. Since it did happen at work they won't be lying to the doctors
Everyone is jumping into housekeeping businesses. There won't be enough employees if you all run a business as cleaners. Honestly, not all of you will make it, you have to really like to clean vs getting into it to only just sit behind a desk doing all the paperwork, while others do the labor. This career is a labor of love, community & CONSTANT interaction with those whom you serve. The question is, are you likeable, are you honest, are you really there to help make a difference in others lives, or just take the money & run. Your clients will notice!!! Mine can tell the difference between me & the last company who cleaned, a massive gap. My clients are like long lost families to me, they resonate on the same level as me, they care if Im doing well, as I care for them. My clients are truly the BEST. I'm all day, every day, multi-tasking with them, their lifestyle schedules, conversing with them till the cows come home really. Sometimes I feel like Elvis, & sometimes Santa Claus. Lol. I joke with their kids, their pets come up to me like were old friends, & I've even had lunch &/or dinner with some of my clients. They can't get enough of what I do for them. It's VERY fulfilling & humbling. Massive amounts of GRATEFULNESS. So if you're in it for the wrong reasons, like making a fuckload of money. You won't be successful. You will have losses. You are not in the right mindset to do what is required. Therefore, causing chaos out of the need to survive versus working together. I have 14 clients, and growing (weekly/biwkly). And when I add a couple of employees they will be expected to be at the same level, working as a team who cares as much as I do. It's all about karma. Law of attraction. Divine Time. Not greed & survival mode. (No, I don't respond to negative replies. Which means, you don't resonate with this. If you have done the internal work, within yourself, then your outside world will 'project' it. That's the only advice I'll give you.)
Very well said, B Barron! We're so happy to know that your business is your second home. Not everyone can say that for themselves. Cheers to your success! 🔥
@@UpFlipthank you! I got to full capacity by word of mouth this February and currently now have 4 new employees who want to work, took time for the workforce to come back. They want good energy, good environment and good clients. Good all around!! 🎉 Couldn't be more excited!! Plus more clients on their way. 😊 So fulfilling that my hard work, dedication & effort is helping so many. I am very humbled by it. Sorry it took me a year to respond. I didn't even know I had responses.
@@CristobalMondragonthank you! Learning is a constant & consistent evolution of forward change, that I look forward to. So far it's been worth it! Im so used to the challenges, Im addicted to experiencing more change. I love it. ❤
Hello UpFlip. I have sent multiple requests on the course's homepage with some questions I have with no response. I wanted to know if this course gives you full training on how to actually clean and the train employee on how to clean. Also the refund policy on the home page states 30 days no questions however if you click the link for the term it's stating a whole list of items are needed for a refund, please clarify, thank you.
Hey Chris, phenomenal video. Had a random question for you - how do you go about importing your property management/Airbnb cleans into Jobber? I reached out to Jobber support and they don't have ical import so I'm wondering how you guys handle it
I use Paypal business for customers who want to pay with credit/debit cards. Because it has an invoicing system, some people prefer this for tax write offs etc. The way the system is set up is very quick and easy to use, for both me as the business owner, and the client. They do charge a percentage of every transaction though which I'm not a fan of, but every system that accepts card payments does, that I know of. As far as billing, for residential customers, I require payment the same day of services. They can pay me in cash, check or via paypal. If the customer isn't home at the time of services (they normally aren't), I will tell them how much it will cost and they leave the money. If they are paying with a card, I will email them an invoice before leaving the residence and they always pay within a few hours.
@@franeambis3408 figure out how much your cleaners will get paid, add 20% for operation costs, 15% tax and add 20% profit, it will give you the amount you need to charge
Can you please tell me what the app is that you use for checklists , credit cards and confirmations.. thank you because my son in college is starting a cleaning co.
That's great to hear! We have a cleaning course that can surely help you sort your potential cleaning business from top to bottom 👉 course.upflip.com/cleaning-business-course This course covers everything you need to know (and more!). Hope to see your son as one of our students! ☺️
@@CristobalMondragon Hi Cristobal, i'm in HR/Recruitment so employee retention and acquisition will probably come easy to me. I know exactly where to look here in Toronto but the 'customer acquisition' is what's making me hesitate. Is it all marketing? how do I go about acquiring customers.
This is a good question and something that I worry about with my own cleaning business. Background checks, comb through their social media accounts if you can to get a decent feel for what kind of person they are, references and also making sure your business is insured and bonded. If a customer has alot of valuables around, something that makes them feel better is knowing that they are fully covered in the event anything is damaged or stolen.
@@bamthebully "literally the easiest part" - Please enlighten me. EASIEST being the operative word here, how would I go about getting clients? because I know where to go to get good honest people looking for work. Thanks!
Are you able to make six figures just by doing commercial? Which do you recommend commercial or residential? In the video you mentioned you'll probably sell your business in the future, are you tired of this business or just looking for other opportunities? Thanks
You can absolutely make 6 or 7 figures with either residential or commercial cleaning, i prefer residential because of cash flow. Yes I want to move eventually into real state 🙌
You should interview Sonoma Stronghaul junk removal Matt & Jojo. They also have their own RU-vid channel They would be a good success story earning six figures doing junk removal
I loved this video lots of insight forsure, there was one social network I noticed he didn't mention that would help him gain more traffic and that's LinkedIn. So please pass that along to him. I love his customer service and the way he treats his employees. Keep up the work
It would be cool if you guy dove deeper into the necessary steps to take initially when starting a business. For ex: entity formation, business bank account, etc
This is a great idea Fossor. Thank you😀. Many of the businesses that we interview are return businesses that we do follow up on. Do you think we should do a video directly geared towards starting up different types of businesses?
@@UpFlip It’s always nice to see a channel open to critique in stride - It makes sense why you guys are popular 👍 Please make a section dedicated to the nitty gritty like the other comments suggested, great idea!
Cristobal if you are watching this... how do you guys track google ads conversions from Jobber when clients fill out a submission form? I have 2 clients that switched to jobber and I can't figure out how to track conversions... I even called Jobber and they said they didn't have anything to track conversions at the time for google ads... thanks! Great video!
I am on maternity leave and hoping to start cleaning business in few months but I don’t know where to start first of all I want to learn cleaning in a professional way can anybody guide me plz
It's never too late to begin! With UpFlip Academy's blueprint for a cleaning business (and more!) success is within your reach. Go check it out 👉 www.upflip.com/courses/business!
I think the podcast can be improved by actually hearing the fans read their own questions by inserting a fan-submitted audio clip. I know it's easier to read questions yourself that fans have asked, but it makes the podcast more personal if you actually hear those fans in their own voice.
How do you manage your scheduling with the Airbnb cleanings? Do you use any software or programs that sync clients Airbnb accounts with your scheduling?
Hey Cristobol, any word on reaching out to Upflip? I still haven't gotten a reply. I am really interested in your course and the time says discount expires September 5th
Pay people better and don’t wear them down. Higher pay, shorter hours $30/hour+ take home plus an hour for travel. If they can make what they need in 4-5 hours a day. Say $150 take home. That’s a lot better for retention. Then don’t try to be a multimillionaire off one business. That’s when you’re taking too much from the bottom and abusing people. Put your money into other passive or near passive sources to grow it more. Pay your people well. Don’t take it all at the top. Big key to retention.
It's a good idea to give them more money for less hours. That way they're not worn out. Or offer them a shorter work week. You'll need more people but I think retention is higher. Most people don't want to clean foever, so I think turnover is gonna be natural. Have a good process for hiring and like he said in the last video, have a great company culture to insentivise retention.
If they're not telling you upfront how much the course is, that tells me that it's possibly very expensive. I hate when they try to sell me like some late night TV infomercial. Give me that price up front.
Before employment, companies would usually have a contract inclusive of all the "rules". This would usually include what to do should theft be involved. Hope this helps! ☺️
it might be worth a shot to employ felons who have served their sentence if finding quality employees is this hard. people really want to turn their lives around but struggle to actually find an employer who will hire someone who's been to jail and that can be for something so small in america.
My friend is a ex felon . Serious offenses. I can tell you he is a1 at work. Proficient in many trades. I’m sure his current employer is extremely satisfied . He builds trucks. And learned how to weld from scratch! Has been working with hands since a younging. Proud of the change around . Everyone deserved a chance
@@Edvardco have you ever hired house cleaners? It's multiple people, and certainly they aren't unsupervised (especially in a training role). You'll find no harder worker than someone who had to waste years of their life in a cage with next to zero enrichment that they'll never get back. By all means use discretion, if someone's a kleptomaniac that's not a good fit obviously; but consider the circumstances and hire accordingly. The amount of victimless crimes that are felonies are numerable only by the experts, plenty of which due to this hilarious misuse of power we call the war on drugs. Treatment and rehabilitation should be our goals, not infinite punishment and ruined lives.
@@grimsage5809 I have plenty of experience with people that have done time, both socially and professionally. It always seems to end the same way. Just last summer I hired a ex con, luckily I was able to cut my loses at $2000. I guess it does depend on what they did, but in my experience, the risk seldom pays off.
How do you do laundry in the storage unit? I want to be able to add laundry to my cleaning company and it would be better if I wasn't doing it out of my garage lol
If you want to get a call center, you would need to contact big companies. How many people do you need? Maybe you can consider hiring an individual from the sites we mentioned. Hope this helps! ☺️
I have 16 clients currently. 3more on the way. Im 43yrs old. I have bi weeklies, a couple monthly & a few weeklies. I do 18-25hrs a week & I do very detailed work. It sounds like you need better equipment, technique, &/or take homes under 4k sq ft, if you're doing 60hours a week with only 8 clients. I'm looking for employees at the moment to expand and level up.
@@The_Absent_MindsetReality how exactly does it work do you clean the house while the people are there in the home or what. Or are they move outs you clean before someone moves in
