Good job Thomas, but I have an error: Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Template With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist I can´t import the solution, do you have an idea?
wanted to try out your solution but the import of the solution in to dynamics faild :/ otherwise it was very good video. iam new in dynamics so i think that your video was very good for my learning process :)
@@crmkeeper Hi Thomas, i am having template issue. Do you have any solution ? Solution "Customer Service - CS" failed to import: Convert Rules import: FAILURE: Entity 'Template' With Id = 56b1bb6b-f06c-ec11-8943-6045bd8ce9c2 Does Not Exist, which references e-mail solution json.
Are you sure that you have the base Custome Service from Microsoft installed? I recently tested this out again with the latest version from GitHub and no problems@@mertozturk5188
@@crmkeeper Hi Thomas, The solution file is invalid. The compressed file must contain the following files at its root: solution.xml, customizations.xml, and [Content_Types].xml. Customization files exported from previous versions of Microsoft Dynamics 365 are not supported.
