just after our sim racing video, e-win hooked us up with a chair to go with so we wanted to give 'em a shoutout! They were also kind enough to give us a discount code: "ICFAB" that you can use for a 20% off your order ✌
They don't honor their warranties. You can easily look up that these chairs have a flaw and the base frame will bend just before the back recline lever. Leaning the chair back and down to the right. Myself and others have this exact thing with 2 different models. Also if you look closely the frame is all the same on the seat portion. They claim that that is not covered under warranty. The C style frame pieces that bend and tear at the top of the C (open side of the frame) is a non warrantied item and suggest to buy a whole new seat. The company claimed that its do to the recline lever and that has nothing to do with the seat bending and metal frame tearing. From what I can see is the thickness of the frame members is thin and low quality. Also the arm rests easily scuff and if torn the 2023 or later models you would have to purchase the entire arm assembly for replacement. The new chairs are magnetic pads that can be removed. I currently own the same model in your video and a blue/black model from last year. They don't answer their phones either. So choose wisely. There are companies that make a higher quality chair.
Hey Roy, thanks for your info! We've been using their chairs for years and each has held up well BUT that's just my personal experience. I'm bummed to hear yours and i'll reach out to them and share it to see what they say! Hearting your comment so others can see it as well! I'll let you know if I hear back from them 🤞🤞
Yet another gaming chair clone, it’s the same as any other brand. I think the only relevant choice in gaming chair now is your budget and if there is a look you like, if u got money and like what design secret labs offer, go for it but any other brand offer similar product with identical specs(maybe a difference in materials quality) for various price range And if you want and actually good chair, look into desk chair but they get pricey pretty quickly
My first gaming chair was a DX racer and it was like $400 but it was terrible. this was back when they were still new. I sat in some of the most expensive office chairs at work and hated them. so if they didn't send this one to us, I really don't know what path I'd go down. It's tough to decide on a chair because it's similar to a mattress where you have to try it and see if it works for you specifically. but one thing I like about these gaming chairs is that they offer multiple ways to customize the feel and there's also third party accessories to help with that. regardless, as someone with a bad back, I'm sure my choices are much more limited but looking for a chair that you can use all day is not an easy task 😭
