Ebay Return scams | Thunder Junction Best Selling set of the year 

I'M really trying to pump this one, big daddy wizards have me on the hook and need their money. Everything in this video ships 4/12

People get on my block list for the bare minimum I literally have hundreds there lmao. Buy & then cancel = blocked. Moan about condition on a £2 card = blocked. I cannot deal with their BS something else will buy the card eventually and i don't have to deal with them again.

I had a seller put up the LOTR tins and I won them in an auction that ended early morning for $10 under cost before they then had to take out for eBay/paypal and cover shipping. The seller cancels my order saying his kid opened them but then proceeds to put them up for auction again with the same picture from his shelf a couple weeks later - he then gets mad cause I leave him negative feedback

Online sellers should share lists, just like restaurants and hotels share customers that are unwanted.

I buy somewhere between $10 and $20K in magic product on ebay each year. It has never once occurred to me to try to screw a seller. I have to think people who do that (Seller's as well) essentially cultivate a crappy atmosphere around them and will ultimately reap what they sow.

If I was doing that return scam, I would just sell the cherry-picked card from a different account. Did that buyer's FB reveal a trend of returning this kind of product?

We also use eBay, not for TCG, but just in general. eBay has really been going down hill recently. Buyers can claim whatever, and eBay will side with them 99% of the time, even we go through all our CS teams with them. It's ridiculous. Then USPS has been terrible too, a bunch of late shipments that eBay then turns on us and puts our account in bad standing when they know 100% its not our fault. Its insane.

thats alot of thunder junction. hope it wins for ya! More, I hope it helps ya get MH3, and MH3 is good.

Yep and when you sell something really expensive like a Beta you just get a fake card back or they say its damaged and you receive a lower grade.

Just remember anyone using the USPS for fraud related purposes is also committing a postal crime. Highly recommend contacting the Postal Police.

I had a Seller cancel my Alpha Sorcery boxes (bought for $350) right before the prices exploded. Between purchase and shipping, prices started to move. Dude claimed the boxes never came in, and he forgot to take the listing down. They magically appeared two days later on ebay for the new elevated price.

lucky you i have literally had people send me back a box of trash instead of the item i sent them. bud EBAY is pro buyer all the way you will never win with them

Thunder junction , cards look great , the story line is dumb but I’m excited for it.

Maybe make a Shopify storefront? Get ebay out of the picture

Make sure to leave a review on the buyer. I’m curious to see reviews left by other sellers

eBay really does suck but it's the easiest way to liquidate anything

Glad you will profit, but I still don't understand who's buying this crap set... ? It's totally mystifying....

record all of my unboxings from everywhere if I have to ship back I record myself shipping it so basically a reverse unbox lol the post office thinks it's funny you know what you should do do it too do videos packing the stuff up and tell eBay if you side with the person I will take you to court so you're actually letting someone commit a crime

I don't accept returns on eBay at all and take pictures of every sale. Granted, this can't scale but until I can't I will

6:52 "why empower ppl?" Easy, the business/corporate idea is, you may lose a small amount of money NOW but in the long run, people will come back spending more and more money...in theory. The business/corporate idea is "the customer is always right" because in business/corporate THEORY, you lose 1 customer but you'll gain millions in the long run and millionsof dollars with that. I don't agree, just saying what the THEORY is.

I mostly sell cards but recently sold some eGPUs that use thunderbolt cables which are $15-20 cables. The guy returned the eGPU but kept the cables 😂 and his reason for return was cables didn’t work for his device

I used to work for eBay. Sadly you are correct. That's why its called eBay BUYER protection. You may find an agent who is willing to help but as eBay doesn't touch anything; Its all he said/she said.

Dude I literally got dizzy watching you pace in circles. Haha I’m dead serious. I like the videos though, really authentic

Start documenting handling & shipping with video and pictures.

Can you record the packaging station and keep it for a week or two, so you can always play back when you packaged something?

eBay is dying. They have 4 percent market share the algorithm is broken and a mess. Scams are through the roof. This is terrible since I sell lots of TCG on eBay.

Sounds like someone miscounted. Why would they send back three extra

Hey man for what it’s worth , I feel for the seller on eBay. I bend over backwards to be cool to the good sellers. I’ve had a couple recent sellers try to rip me off on fake cards. So I do know some scammers be out there and they all suck.

eBay authenticity guarantee has really helped with this on higher end cards. It protects the seller just as much as the buyer. This has forced a lot of the scammers into lower dollar priced cards. Hopefully they can lower authenticity guarantee to like $100 items one day

Requiring the buyer To make a video opening the unopened mail piece And then if there is a return having them videotape, the entire repackaging would eliminate this as well.As the seller video taping the box opening of the return

As a full time ebay seller ive found most scammers are sellers because they know the system and how to scam it the best. As my pops says thieves are lower than the belly of a snake (he thinks hes a cowboy lol)

The appeal process for returns and even the appeal process for feedback is ai driven. People no longer are involved in many of eBay’s operations. Not to mention they are trying to completely eliminate the process to phone in unless you are an enterprise store. Also the new scam that’s happening now is eBay sellers will use a website that has a database of tracking numbers and they will find the tracking number that’s nearest to your place of residence or business and upload that as if the item was shipped to you when it was not. Well as soon as it’s marked delivered eBay makes it virtually impossible to open and item not delivered dispute. Just recently i didn’t receive an item from a seller and the FedEx tracking they gave eBay showed a delivered picture of someone else’s house and package that was ten times the size of the item I purchased. eBay is a joke.

eBay has reverted back to the days of ol’ and have turned their backs on sellers all over again…. Its was good for a while when Amazon was smashing them… they are back to horrible.

Jeez these new foils are terrible. The curl is out of control. They need to exclusively use their Japanese printer. Scams suck all around but for every honest store like yourself, there’s a ton of scamming stores. So for the retailer, they will always side with the seller.

What we do at my store is we keep a a docs file on hand and when we have sellers who constantly return or scam us like this we put their name and address on there and we block them on eBay/ TCG and they ever order us from again with the same name and or address we refund did not even bother

That mic on/through the hat looks like you got some kind of prototype neuralink hahaha

Ireport everone that does use proper buyer rules. If everyone reports them we get rid of them fadter.

I see bulk mountain has gotten healthier =)

In Europe there are people that live on Amazon stuff for a few weeks and return everything so they basically have and use everything new and then get new stuff for the same money. I dont think they even ban people for doing that.

From a buyers perspective, I bought 3 topps traded baseball sets, provided by a third party but shipped by Amazon. I know this is eBay but you mentioned Amazon too. But cards are very expensive and condition sensitive. You showed a deck of damaged cards. Well I receive these sets in a bubble wrap bag and in our awesome care shipping methods, the sealed box was destroyed and cards sitting in the bag damaged. I was willing to ship them back but I was told not to. I know this is a different situation but it is relevant to what you mentioned about damaged cards. Now If you got cards from your supplier that were damaged like you showed, would you not want them either replaced or refunded? I know damage isn’t the main point of the video but look at it from both perspectives when it comes to damaged cards. I also bought a “factory sealed” box of vintage packs of cards. I got it from a third party seller shipped direct and it was reseated and must have gotten wet at some point over the years before being resealed. Buyers deal with stuff like this all the time. I am not saying anything about you specifically because I never bought from you but if these companies didn’t have protection for their buyers, they would be out of business because of stuff like this. If you have issues with a buyer or selling platform, there are tons of options. Just do some homework. Block and report the buyer so they can be monitored for potential fraud if the buyers do this a lot and if there’s a problem with a supplier, do the same. There’s ways to protect yourself from fraud and if it’s a big issue then don’t just make a complain video, do the work to protect yourself and your business.

You didn't send extra. Obviously you thought you were making a sale, but it turns out you were making a trade. He gave you those extra cards as trade for the missing one,lol. People are F'ing crazy these days

I don’t understand these rants because sellers keep using eBay despite the known rampant return scams. When are you going to leave the platform permanently if you keep getting scammed ?

When you say best selling set of the year, you mean for mtg, right? For all of TCG, not even close. One piece still exists.

so why wouldnt they just take all of the legolas's and replace them with a random basic mountain?

Love your videos Rob. Don't let the bad get to you!

Are you in Fall River, sir? Are you in an abandoned fabric warehouse? Maybe an old paper mill? I see how you got all that space so cheap. Very clever. Hat's off to ya.

so does ebay keep track of buyers that are doing this like tcgplayer does?

3:34 they don't have it for sale YET People want BG draft boxes now???

My seller account was “permanently banned” for zero reason. 100% positive reviews great standing. Took me 3 months to get my account unrestricted. I had to call and fight every day.

My ebay block list is quite large as well. Funny names start to disappear on it as they are deleted from eBay as unregistered accounts. Thanks for posting what all sellers deal with, its nice to see as a small seller

bet there trying to get a graded card

eBay authenticity guarantee has really helped with this on higher end cards. It protects the seller just as much as the buyer. This has forced a lot of the scammers into lower dollar priced cards. Hopefully they can lower authenticity guarantee to like $100 items one day

Baldur's Gate is one of the damn best limited environments I've played. and Im not just referring to Cmdr-style drafts. Period. I love that set

Glad to see you getting some Baldurs Gate. We did a 100 from MX and probably going to do some more in a week or so PHD has hood price too.

This is why i stopped selling on ebay. The last straw was when i sent a pokemon 350 dollar card and buyer said they only received the shipping label even tho the package was signed for and received. I told that that makes no sense because they wouldn't deliver just the damn shipping label without a package lol. Ebay ended up siding with them and forcing the return lmao

If you have top seller eBay status then eBay auto sides with you the first claim every month.

As a seller myself, I am confident that nobody ever looks at that.. they just automatically process it back to the buyer. I have found that typically you see returns in larger lots and auctions moreso then you do when you sell smaller singles. Of course the problem with smaller singles is that it takes so much work to make any money. I do love my blocked list and have no problem adding more.

I totally understand the frustration. It's sad that return fraud is so prevalent in retail, particularly online retail. It's a tough situation - return disputes are a "he said, she said" situation between the buyer & seller, and the platforms are always going to side with the buyer by default because buyers are more important to the platform than sellers. I don't see any realistic solution for it either - any evidence the platform could theoretically require can be fabricated. If you try to make returns more difficult generally, you end up reducing sales conversion rates across the board which hurts both sellers and the platform in a different way. Ultimately return fraud is just another form of shrinkage and, for better or worse, it's something you have to factor in as an operating cost.

The sad thing is, its the one (or few) bad transactions and rotten people that sour you for the hundreds or more other positive ones...

ive been telling people in comments there was no way this set was going to fail the power in this set in big and people will want it me included. But whatever people love to shit on magic and want it to fail so the singles are cheaper i get it and buy when the market is low to but i also can appreciate when a product is good support the set

Love the videos rob. Look up to you as a mentor so please don’t stop doing what you do. My business has grown exponentially because of your tips and assistance with product from the Patreon. Just wanted to say thanks! ❤️

Yeah...ebay was certainly interesting for me this past week lmao

Speaking of… Update list!

This is why I switched to only TCG player. I've honestly enjoyed eBay up until recently with a bunch of returns coming in. I won my disputes because I started recording my shipping process for higher priced items.

Post for the algorithm god!

This Happened To Me To Me

Every set is garbage these days according to RU-vidrs. Why bother saying anything positive when the negative videos get more clicks! Thunder Junction is miles ahead of Karlov Manor from everything I've seen so far. Patron response between these sets is like night and day!

use unique security tape, that way you know it's been open or not

selling mtg on ebay scares me.

Wow u look like i feel

I buy a lot of stuff on eBay the reverse is true the amount of seller scams is crazy. Overrating things. Sending them and not even packing the items well. Really have to find good sellers. As for selling, stopped selling years ago because of all of the times people said I didn’t send the right thing/condition and returned me something different. So I sympathize.

I stil dont understand why idiots buy sealed cases! it can really contain the wrong boxes or damaged boxes etc.

Just don’t take returns

Fantastic video it made me feel 1000 times better. I break open my secret layers before I sell them because they’re constantly getting it incorrect and people always give me a bad time or look at me like I’m crazy even though I don’t sell them labeled sealed.