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Electrify America's 350kW Site Upgrades (with Balanced DC Fast Charging)

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On this follow-up trip to Electrify America's first charging station in Chicopee, Massachusetts, we assess the effectiveness of EA's upgraded 350kW hardware.
Throughout a varied visit, we share stalls with another Hyundai IONIQ 5 and a couple of Ford F150 Lightnings, while pondering peak charge rates, cable practicality, and Electrify America's new balanced DC fast charging.
But did we get a successful session on every charger? Watch the full video to find out!
You can also take a look at our September trip to the site, before it was all buttoned up: • Upgrading Electrify Am... .
Or catch our visit to the initial site that was upgraded over the summer, down in Valley Stream, New York: • Testing Electrify Amer...
Thanks for watching and keep your eyes peeled for a wider update on Electrify America before 2022 is out, including current station count and how these 350kW site upgrades are progressing across the country.
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Questions/comments/suggestions welcome via plugandplayEV@gmail.com or over on Instagram/Twitter @plugandplayEV.
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Опубликовано:

28 окт 2022

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Комментарии : 90

@plugandplayEV Год назад

Do you expect these hardware upgrades and station changes to rehabilitate Electrify America's reputation?

@allys537 Год назад

I sure hope so, as a new Bolt owner I hope for some on the other side of the CT river in the Westfield area.

@skyemalcolm Год назад

New hardware ought to be great out of the box as long as it’s compatible with the plethora of CCS cars. That would be my expectation anyway. Will these new stations stand the test of time better than the 3/4 year old hardware deployed now! Wow I sure would hope this new hardware will be more reliable. Then again it’ll undoubtedly get used a lot more in 2022, 2023 and so on than did the the original EA hardware back in 2018, 2019 and so on. So EA and Tritium hopefully made this new stuff an order of magnitude better, otherwise our perception of it will quickly degrade if that makes sense.

@ouch1011 Год назад

I’m not expecting anything, but I’m hoping it will be better. What I’m really hoping is that EA has learned how to work with their suppliers to make *serviceable* hardware. Everything breaks eventually, that’s a given. Hopefully this stuff breaks less, but when it does break, hopefully they have a stock of replacement parts available locally, abundant staff trained and ready to replace it, and hardware that was actually designed with repairability in mind. The “stock of parts” and “repairable hardware” seem to be their biggest failures with the old stuff (at least according to EA).

@pokerguvna978 Год назад

Certainly hope they're upgrading Saugus. For the 2 months I've had my HI5 it has mostly only had one station online and for the last couple weeks they've all been off.

@plugandplayEV Год назад

@@pokerguvna978 Yeah, Saugus has to be somewhere on a list of old sites... it's by far the worst in our area. I think it's used less than the likes of Assembly Row and Burlington Mall, but they still need to get all the metro Boston sites figured out. Another EA location for the North Shore is slated for the mall up there in Peabody, but I doubt we'll see that until next year now.

@AnalogueKid2112 Год назад

If you ever have the opportunity, I’d be curious to know whether charging a Bolt and Ioniq 5 simultaneously at the power sharing unit will throttle the Ioniq. If well designed, I would think both cars would still get their maximum

@plugandplayEV Год назад

Thanks, I was pondering how to make that happen as the Lightning left the stall! The only interference, other than scheduling, is that winter temperatures will interfere with the max charge rate on both cars, so we might not be able to easily separate EV limitations from what the charger is allowing. Will see what we can do though, if we get more days in the 60s.

@warrenparlee8083 Год назад

Excellent video. Thank you! I live in southern NH and drive to Waterville, Maine each week. I use the EA chargers at Walmart 1788 - Scarborough, ME. Occasionally, one of the four stations will be unavailable, but I always get a charge when I stop. Your video has given me more information which I plan to track during future charge sessions. My Volvo C40 came with battery preconditioning and hopefully I will see the benefit of navigating to the charger this winter.

@plugandplayEV Год назад

Thanks, Warren... and congrats on the Volvo C40! Loved the pickup of that model when we tested down at Electrify Expo in New York. The native Android Automotive navigation is also a real plus of Volvo/Polestar EVs. We visited the Scarborough EA just before it went live, on a trip to Portland a few years back. That was in our first Bolt EV... crazy how quickly things change and I'm glad that site is still working for you!

@brianriebedriveselectric Год назад

Thanks for checking these out again. Glad to see the upgraded station working. Hopefully the minor issues the other drivers experienced will be ironed out soon, but overall looks like a big improvement.

@plugandplayEV Год назад

Cheers, Brian. It's just frustrating not being able to pin down these few time-consuming niggles. There's no way that two owners of the same model should come away from concurrent charging sessions with such contrasting views of the network.

@trenier23 Год назад

You have an accent that I don't recognize, I've been meaning to ask you about it. I really enjoy your videos, keep up the good work.

@plugandplayEV Год назад

Thank you. I'm from England, with an accent that's rather hybridized after 10+ years in the US. Not sure what it counts as now, tbh!

@ernstschepp9365 Год назад

I hope that future charging stations will be balanced charging across the entire site. This would be a game changer for all EV users. Imagine you don't need to know what DCFC speed you "should" be picking (350/150/50kW) that depends on your cars max charging rate and its current state of charge and the current battery temperature. This in combination with plug and charge would make EV charging process WAY simpler than filling up with gas (picking fuel grade and paying with cc). Why balanced across the entire site rather than pairs of stations? Imagine two low state of charge Ioniq 5 plugging in on the 2 balanced 350 kW units on the left (no-one using the stations on the right). The Ioniq 5 could not charge at max rate because they have to share 350 but the site still has capacity since the power on the the right stations is not being used. Then as the 2 Ioniq 5 battery's are filling up and they should theoretically move to available 150 kW stations so other empty fast charging EVs could use the fast 350kW units. If it was balanced across the entire site and all stations have the same max charging rate of 350 then you just plugin and the site will give you the max available considering your demand and the sites capacity - done.

@plugandplayEV Год назад

That's a great call. Although I would still encourage new EV owners to learn their car's capabilities and basic terminology, any steps that take work away from the user and have it handled by the hardware are desirable.

@davidws5439 Год назад

Steve, great testing. It seems EA is becoming more reliable with the New units. I'm glad the EV crowd got on EA to show they were lacking in reliableaity. New owners will have a better user experience. EA and auto manufacturers still needs get plug and charge working for all vehicles.

@plugandplayEV Год назад

Thanks, David. I think the challenge now will be keeping these stations fresh and making sure that none of the old "problem locations" take too long to be upgraded. But new owners will also need to bear some responsibility for learning their vehicles and the best way to activate a charge. Every new tech takes a bit of adjustment and it makes sense to dig into the details when that new tech is our mode of transportation!

@anthonyc8499 Год назад

@@plugandplayEV for ease of use, cars with PnC and Autocharge have an advantage over any vehicle that requires the driver to futz around with payment options such as app or credit card.

@plugandplayEV Год назад

One would hope P&C would be a better solution, but unfortunately it didn't seem to help the F150 Lightning owner in this instance. Once the bugs are ironed out, though, that's undeniably what we need.

@anthonyc8499 Год назад

@@plugandplayEV I was really confused at first by the Lightning driver. He pulled into the stall at first only to realize the charge port is on the other side. Then he plugged in but didn't charge. Switched stalls, then got a charge session going. I could be wrong but my guess is that he didn't have PnC enabled on FordPass and doesn't have the EA app on his phone to initiate the charge from inside the truck so he ended up using a credit card. Reason I think this is the case is because I literally did this exact same charger dance when I first got my MME.

@plugandplayEV Год назад

@@anthonyc8499 That might actually be the case, as the owner only picked it up a few weeks ago.

@empeg9000 Год назад

Great video. Thanks for posting. I'm going to be stopping there in a few weeks on my way back from Foxwoods.

@plugandplayEV Год назад

Thanks for watching and commenting. Hope the journey goes well and the charging is seamless for you ⚡

@dennisrempel8038 Год назад

you make good videos, I can hear you, you get right to what the title says, good instructions.

@plugandplayEV Год назад

Thank you, the feedback is very much appreciated 🙏

@newscoulomb3705 Год назад

1:20 Interesting. They count the CHAdeMO plug (it's the 5th plug), but they don't list CHAdeMO.

@plugandplayEV Год назад

Yup, just noticed in the editing. Same actually happened when our nearest local station went live a few months ago. It was rectified within a few days, but I hope it isn't messing with any CHAdeMO user sessions in the meantime.

@newscoulomb3705 Год назад

5:56 I understand what EA was trying to accomplish, but I have to say that, after visiting some of the newer EVgo sites, I prefer their approach. EA is offering 350 kW with a two dispenser footprint, but the Delta EVgo chargers allow for 350 kW with only a single dispenser.

@plugandplayEV Год назад

I tend to agree. I think "balanced" is too vague and it's not that prominently labeled here either. The approach should work out in a high power/low power scenario, like an I5 and a Kona Electric, but the EVgo approach delineates things more clearly, regardless of the EV model.

@peterwright837 Год назад

New EA site going in at a small shopping center in my neighborhood. The equipment has been installed for months, but it’s still not activated. Hopefully soon.

@plugandplayEV Год назад

They seem to be pretty stretched with existing maintenance, brand new stations, new labeling requirements and now the upgrades to old stations. Hopefully yours will be up and running soon!

@darkenergy5686 Год назад

Not sure where you are located, but the same situation exists at an east end Louisville, Kentucky site; equipment was installed months ago but never activated. Sadly, I am quite spoiled with the Tesla Supercharger network. In 2022, all EV owners should realize such a seamless charging experience.

@plugandplayEV Год назад

I'd say Tesla had a four to five year jump on fast charging, so we're not really comparing apples to apples. But it's certainly no secret that most networks should aim to replicate that level of usability.

@ouch1011 Год назад

The charging speed on the Ioniq5 (for cold temperatures) is based off the battery minimum temperature data PID, not the average temperature. It changes based off of 5 deg C intervals. You can see that in your video when the charging speed jumped up when the battery minimum hit 68f when (which is 20c) Roughly speaking at 15c or less, you’ll get around 75kw. Between 15-20c, you’ll get around 120kw, 20-25c you’ll get around 190kw, and 25+c you’ll get max speed. The kw numbers are rough numbers because the charging rating is based off of amperage not power, so the power will change depending on the battery voltage. I think it is roughly 100A, 175A, 250A and 300A but not sure. You won’t see those numbers exactly on Torque when it is running battery heating (or cooling, except when at 300A) because the power draw of the heating or cooling will push it higher. Once the battery gets hot and it starts to “rapid gate” the battery max PID is the determining factor. The battery average temperature isn’t considered for charging as far as I know. I’m hoping to see these new stations here in Oregon soon. Many of the EA stations along my typical travel path are are old and using some of the very early chargers and the reliability of them over the past 6 months has been absolutely abysmal, sometimes with entire sites being broken. Given that EA is the only network in Oregon doing greater than 62.5kw chargers (aside from Tesla), it’s really important that they get the new stuff here and fast.

@plugandplayEV Год назад

Brilliant info, thanks for that. Average seemed like the best to display prominently for vids but it makes total sense that the BMS would use min temp for cold weather management and max for hot weather. I'll adjust the Torque display for winter and try to log as many sessions as we can to get a baseline for comparison if/when the pre-conditioning update arrives.

@W4rH4wkXX Год назад

excellent work as always 💪.... side note.... every time your car says "Charging started ..." it creeps me out 😲🤣

@plugandplayEV Год назад

Agreed! "I'm sorry Dave, I'm afraid can't do that." 🔴

@W4rH4wkXX Год назад

@@plugandplayEV 🤣🤣

@anthonyc8499 Год назад

Did EA replace the original CCS/CHAdeMO unit with a gen 2 Signet charger?

@plugandplayEV Год назад

Yep.

@pokerguvna978 Год назад

I live north of Boston and got my 2022 Ioniq 5 Limited in September, received the Preconditioning.

@plugandplayEV Год назад

Excellent, should be a big help in the months ahead. Congrats on the new EV!

@1338Sunshine Год назад

Where can we see the charge rate curves for each vehicle? Sorry I'm not a techie. But it sounds like based on the current battery charge level, the maximum amount of watts delivered to the car declines over time.

@plugandplayEV Год назад

Tom Moloughney's channel State of Charge is very good about publishing charge tests and resulting curves for most EVs. Here's one for the Ioniq 5, for example: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-EFDSx1yZ32I.html European charge network Fastned also does a good job of publishing charge curve graphs. If you Google "Fastned [Model] charge curve", you'll usually find what you need.

@TomWillinghamBHM Год назад

Is that the Car Scanner App that you're using? Are you willing to share your custom template that you use?

@plugandplayEV Год назад

Hey Tom. It's an app called Torque for Android, on the $4.99 Pro version. I haven't really created a template, just added the main charging and pack temp data points to the default canvas, but I'm happy to share the PIDs or answer any questions as needed, yes.

@frankperricone7042 Год назад

Is there any way to search specifically for a hyper charger? I can't seem to find any out here in SoCal.

@plugandplayEV Год назад

In terms of finding 350kW sites, you can use Plugshare and go to the "Minimum Power Level" setting in the filters menu. Set that to 200kW and the network to Electrify America and you'll find all EA sites capable of up to 350kW. If you're looking specifically for these newer fourth generation hardware sites, it's not quite that easy. However, for SoCal I know there use this equipment in Burbank and the Santa Clarita site, so those would be a couple of options to start with.

@tommckinney1489 Год назад

Nice test, Steve, thanks. 4/4 is great and yes, if that continues, people will have more faith in EA. I know I will. I haven't heard about the precondition (potential) update. Is the preconditioning manual or does it automatically happen if you navigate to a charger?

@plugandplayEV Год назад

Thanks Tom. It's good, but I can also see how others might complain that only 3/4 or 2/4 were working properly if they couldn't activate one and another was lower power than they'd hoped. So we start to see how the reports get mixed and why some have a very different view of Electrify America: same station, same morning, same EV model, quite different takeaways! Yes, the preconditioning is activated within certain temperature parameters, when a DC fast charging destination is set in the Hyundai native navigation (so won't work with Android Auto/Apple Carplay).

@DiscoveryOwners Год назад

Really good video, plus I learned what “Balanced” means, what a bummer. I haven’t tried EA yet, I haven’t even tried a Tesla SC (I have a CCS1 adapter). Nice Ioniq 5. That F150 Lightning is HUGE!

@plugandplayEV Год назад

Thanks! Yep, we usually think of the I5 as a good size family vehicle but any time a Lightning pulls in, it suddenly goes back to the compact hatch category, visually!

@User.Joshua Год назад

I’ve encountered a few instances of “unavailable” at this location. Last week, two of the stations were out at the same time. Hopefully things improve.

@plugandplayEV Год назад

It's a slightly odd one, as EA also announced a planned outage the day after we left... it only seemed to be for a few hours though, so perhaps it was just cosmetic work like labeling or signage. If it's the final buttoning up of the site, hopefully it will level out once that work is complete.

@howardschoenberger3526 Год назад

Which software are you running on your phone to get the OBDii data?

@plugandplayEV Год назад

It's an Android-only app called Torque Pro.

@marcw.5492 2 месяца назад

Does anyone define the acronyms ? what is CCS ? compared to what ?

@plugandplayEV 2 месяца назад

CCS is the charging connector type used by this EV. It stands for Combined Charging System. There are two other connector types used for fast charging in North America: Tesla's connector which is also called NACS/J3400, and CHAdeMO, which is now used on so few models that we don't typically cover it much any more. The industry in North America is gradually moving to J3400/NACS (North American Charging System), but both that and CCS will be around for many years to come.

@dennislyon5412 Год назад

Steve - I haven’t seen the new EA chargers yet. From this video, It looks like the cords are more flexible than the original EA cords, which require quite the twist to turn around and plug into the side of a Bolt. Are they easier to work with?

@plugandplayEV Год назад

I should have compared to the previous gen Signet unit CCS cable, but yes I did feel these new units were reasonable to manipulate. It didn't take much effort to snake it around and under the I5's rear on charger 02, for example, and still slot the connector comfortably into the charge port. Still bulky but the management of that weight is definitely better than on units were the cable just hangs out.

@dennislyon5412 Год назад

@@plugandplayEV - good to hear. Those charge cords on the original EA deployments were a bear, especially when they are cold!

@plugandplayEV Год назад

Oh, that's a good point, I'll have to return to all these new units when it's below freezing... winter's going to be busy! 🥶

@newscoulomb3705 Год назад

5:11 Is there any word on whether they'll roll out battery preconditioning in North America before this winter?

@plugandplayEV Год назад

It actually shipped with the car for more recent I5 buyers, roughly around June/July, some seemed to have it. For the rest of us, Hyundai says it's "being worked on" for North American owners. Given the solution is already being applied to European vehicles, it sounds like it's mostly a cost consideration over here (i.e. will Hyundai corporate compensate dealers, or do early owners need to pay).

@philipricotta537 Год назад

I called the company they said no word but others have been told they are working on it. I see Kia has put out the update. Don't know what the delays are . Norway and Uk have got it even I5s made in 2021. In Norway the cost is 145$ . Hard to believe these parts of Hyundai don't communicate with each other. The US/Canada seem to be dragging their feet. Good way to alienate you customers. Heard rumblings of class action lawsuit as the feature is listed on the sticker.

@newscoulomb3705 Год назад

@@plugandplayEV Okay, that's good to know. I don't know how big holiday travel is going to be this year, but it will be nice to see the fast charging EVs still charging fast during winter.

@ouch1011 Год назад

My Ioniq5 is in the shop right now having a list of little annoyances looked at, I specifically asked about this and they specifically looked it up. Nothing available at the moment.

@ah3968 Год назад

I just did a long road trip - through WA/OR just being 10c/50f temps more than doubled my charge times. Day 2 through CA at 18c/64f was a breeze and close to advertised except for 1 station where it’s an EA thing. Hyundai really needs to help us out. It will brand damage probably permanently if they fix European cars and knowing also that ev6s as well will get fixed. I DO NOT want to know how painful this trip would be in true winter or an all north route in even mildly cold temps. I’ll see how my return trip goes next week.

@shekiba.646 Год назад

How long and fast ev time ?

@plugandplayEV Год назад

On our Ioniq 5 (and other EGMP models), these chargers will do 10-80% charge in 18 minutes. In most cases that's about 150-175 miles of range added in the time it takes to hit the restroom and/or grab a drink.

@earthzero7 Год назад

If they upgrade all of the stations and also setup plug and charge with every EV manufacturer (come on--is it really that hard?), that will go a long way to boost their reputation and maximize customer satisfaction.

@plugandplayEV Год назад

In terms of replacing *all* stations, yes, it's extremely hard! But I get where you're coming from and would agree that the oldest, least reliable stations should be in line for similar upgrades to improve reliabilty and reputation. But EA has almost 800 stations on the map and a good number of them are new(ish). The next one down the Masspike, Auburn, MA, for example, has eight Signet units and great reliability. So there's an example of one I wouldn't want to replace, just for the sake of it. Even if we say that half/400 should be upgraded, they've only had the hardware and technicians to upgrade 15-20 sites in the past four months. Even at twice that rate, it would take 3+ years to upgrade that many stations.

@misaelramos83 Год назад

What app is that??

@plugandplayEV Год назад

It's called Torque for Android. This is the Pro version, which is $4.99 one-time payment.

@misaelramos83 Год назад

@@plugandplayEV Does only torque Pro work for EVs? Torque lite doesn't seem to have any EV functionally.

@plugandplayEV Год назад

Should work in either version, EV or ICE. You just need to load in the right PIDs for the car via a csv file to pull through the data.

@reptilexcq2 6 месяцев назад

It drops to 150kw every time it got to 50-60%, it's normal.

@plugandplayEV 6 месяцев назад

We typically see the car's peak in that SOC range. Taper hits closer to final 30%.

@marcw.5492 2 месяца назад

Do we need an engineering degree for this ?? Are you an engineer ? Whats the point of the phone APP ? do you not trust the apparatus delivering the Power ?

@plugandplayEV 2 месяца назад

As I mentioned on the other video, always happy to answer follow-up questions. Over the years, the channel's audience has suggested they like a lot of nerdy EV details and data, so the phone app delivers that... things like battery temperature, voltage and amperage (which multiplied together, get you the overall power in kilowatts/kW), and all kinds of useful numbers for those viewers. Of course, the challenge is balancing that with giving those without a grounding in electric vehicles something they can take away as well. I do what I can, but this isn't my primary work and there's a big learning curve. Thanks for the feedback!

@cccc9911 10 месяцев назад

These charging stations have about a 35% reliability score. Everywhere I go more than 50% of them are NOT WORKING. Some have been down for MONTHS!!!! Total scam!

@plugandplayEV 10 месяцев назад

The upgraded stations or sites with the old hardware? There's a big difference, which was the point of this video originally. But if the new ones start to fail as they age, that's obviously a disaster as well!