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Eufy Homebase 2 [ 

Barry Mann
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Eufy Homebase 2 will not connect to my internet router. Uploaded for the benefit of the customer service team.
Reference [#TNK669166440]

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7 сен 2024

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Комментарии : 27   
@lousashrex
@lousashrex 2 месяца назад
Just fixed mine. Unplugged, flipped Ethernet cable around. Plugged in ether before plugging in power cord. Plug in cord, worked. Fibonacci code.
@yinjiali644
@yinjiali644 Год назад
I was struggled with this issue a couple days ago. the way that helped me is to restart it again and again and replug the eth cable
@nerijussj
@nerijussj Год назад
What helped me, I did share internet via Lan cable from my PC (it didn't work directly from router)
@RoshanDrummer
@RoshanDrummer 3 месяца назад
did you get it fixed? i get the same problem.. with the correct cable
@jakijoka
@jakijoka 5 месяцев назад
My problem solved. ZTE router was the problem. Try change router 👍
@naveeenx
@naveeenx Год назад
I think Eufy are trying to brick all Homebase 2 devices to force us to buy Homebase 3 devices. I’m having the same problem at to different addresses.
@Theonewithknowledge266
@Theonewithknowledge266 Год назад
We'll good job to eufy company for that crap time for me to move on to a better system!!!!!
@MarceloBrignardello
@MarceloBrignardello 10 месяцев назад
I hope they arent doing this because that would be extremely unethical and could backfire on them.
@molencam5019
@molencam5019 Год назад
As alert eufy is a soft system a burglar is not scared of! Burglar can switch the alarm off simply by unplug the homebase power plug. The homebase give a little beep so the burglar know were to find it to switch power off. If the Eufy system manage to give an alert sound this sound is inhouse and this sound (beep) is very low. So no one will hear the alarm sound outside the house! 😳 If you also got the Eufy cameras these give also a very low (soft) beep sound and also only for the time this camer see a person (movement). The mostly give an alert sound only for 5 seconds! More Eufy cameras can not sound the alert together by any alert trigger in the Eufy system and the homebase can not set also the alert sound of the cameras when an alert is triggert. Linking all cameras and homebase(s) so that they sound an alarm together is easy to program and is a missed opportunity from makers the Eufy system. These videos here are paid commercials to promote the Eufy products. You do not need the Eufy alert keyboard because you can also set all these functions (Away/Home/...) through or in your Eufy app on your phone or tablet 😲 If the power is cut by a burglar the Eufy homebase will not work any more. So no alert is given by your Eufy alarm system and because 230V power is off your wifi will not send you any Eufy alert notifications! Alll in all not a good system for scaring away burglars. An external loud alarm / siren device is missing from the Eufy program and present alert possibilities are not flexible or loud enough to scare burglars.
@MarceloBrignardello
@MarceloBrignardello 10 месяцев назад
How interesting.All of a sudden Im having the same issue
@MannBazza
@MannBazza Год назад
I am still no closer to resolving this with them. They want me to send another video. I’m losing patience and interest, and would have given up a long time ago we’re it not for the fact I have spent £100’s on this. It was working fine. Now it’s not. So frustrating!! 😬
@TimelineJumping
@TimelineJumping 10 месяцев назад
Same here!! Exactly my problem started about a month or so ago and I've had these working great and no pr9blem uo till now. The Eufy base just started always showing red and now will be red and then not show a light color at all yet you can clearly see the thereto cable is on and fine. I'm going to try unplugging, restarting home base, deleting and reinstalling app to my phone. It says my wifi and home bas are on diff wifi networks.. but I don't see how. Like you said, was working just fine no problem, than now they don't want to connect to the home base. It's weird because I have another eufy camera that is working. And I have a door one working but can't add my other 3 when we ha e never had a problem adding them. Anyways, I'm gunna try and hope something works! Like you... this "bricking" thing is becoming a major thing amongst tech companies. Not saying it's definitely the issue here..but it is VERY suspicious considering so many of us had everything operating just fine until all of us recently having the problem. I used to blue light on the base all the time, steady, no problems. I'm determined to fix it. And hope it's something else. But to be honest Eufy cameras are really good and their app is great. We need to fight back as consumers if it's bricking.. Apple is the worst with it. Good luck to you my friend! I hope you can work yours out. They aren't cheap like you say! SO frustrating and completely yet why your almost done with it!! I feel like we just can't trust companies at all now in 2023..😣😞
@Timmy22bc
@Timmy22bc Год назад
Having the same struggle, did you resolve this in the end?
@mylegsasleep1934
@mylegsasleep1934 8 месяцев назад
What’re you afraid to talk or something?
@johnnyingram938
@johnnyingram938 Год назад
I fixed it by unplugging it for the outlet
@dirkoffermanns7518
@dirkoffermanns7518 Год назад
Hi Guys, in Germany the same problem. Have anyone solve it ?
@JMLE93
@JMLE93 Год назад
How do u fix It i have the same problem right now
@rexmichaelmendoza
@rexmichaelmendoza 10 месяцев назад
this happened to me, drove myself crazy. uninstall app, keep resetting homebase, unplug cable, on and off. turns out, my 2g network had a problem, rebooted my modem and it worked.
@izmir3555
@izmir3555 Год назад
Exactly the same issue that I’m having just after 1 month warranty expired. They good aren’t they…
@MrAllen2000
@MrAllen2000 Год назад
Same
@Shane23Armada
@Shane23Armada 8 месяцев назад
What's the home base for ?
@MrAllen2000
@MrAllen2000 Год назад
It prompts to reset and says wait 2 min
@jongiddingsuk
@jongiddingsuk 9 месяцев назад
😂 wrong wire.. your using the one that is designed to go from the router to the phone socket. Use an ethernet cable instead.
@user-km7vf8ig7m
@user-km7vf8ig7m 9 месяцев назад
Mine got slow. So i upgrade to homebase 3
@vickikay54
@vickikay54 Год назад
Eufy is probably the worst wireless system on the market. Trouble is, they are all pretty much the same.
@playerslist3484
@playerslist3484 2 года назад
Try to change internet cord sir.
@MannBazza
@MannBazza 2 года назад
I have tried two different cords. The one in the video has tags on saying ‘Internet’, so I don’t think the cord is the issue. Thanks for your help though
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