Really appreciate how clear and methodical you are Heather! Here is an issue I have been trying to solve, I created a "Shared booking page" and created 4 services. However, when someone sends to me a request for a Teams Meeting & I accept, this time slot is not removed or grayed out as unavailable in my booking page. So someone could actually book an appointment with me while I already have one scheduled. I've noticed there are 2 calendars, one that is associated with my Outlook account and a 2nd with the Shared booking page. They do not blend together. Does this make sense? I am beginning to think I should only use Personal booking page. Currently, I am a company of 1. Thank you, in advance for any help!
Hi, this is perplexing because when I tested it again today booking a meeting on my Outlook calendar takes the time slot off my bookings calendar. To be clear though what happens is, if I book a call with you at 10 AM on my personal calendar it shows my time as busy. Then if I go to my bookings page where a coworker/customer would book time they will not see 10 AM as a slot, so the customer cannot double book my time. The tricky thing you alluded to is that if you go to the booking calendar it may not show that you have a personal appointment so it looks like the time slot is open. What is happening is Bookings and your Personal Calendar are talking to each other for the free/busy data. The sync to your personal calendar only goes one way. From booking to personal calendar. I hope that makes sense.
In my opinion, it is very useful within a company if you set up the expectation with your coworkers about how they will get time on your calendar. The office hours example was something I really did with my coworkers because otherwise I would spend all day answering questions and not getting other tasks done 😊 Since you mentioned shared calendars; if you are looking to use bookings for a group of people, the shared bookings page may be a good ideas so that you can set up one page for the whole team vs each person setting up an individual page.
