If its not working for you! You have to check!!! file exploler options Views and click on hide extensions for known file types. And only after change to mp4.
This video deserves so many more likes than it already has. Tried so many things from installing media feature pack to graphic tools to re-installing QuickTime and even upgrading premiere pro. A simple trick that resolved the issue in a second was all that was required. Seriously dude. Thank you so much !!!
You're my live saver!! Thank you so much! I've been trying to fix this problem for such a long time but, as you said, the Adobe Forums are awful. That's such a simple solution, Thank you again.
This did not help me as the video and audio are out of sync when I import the iPhone video into PP. What did work was opening the iPhone video in Quicktime, exporting as 1080p and then dragging that file into PP. NO sync issues, worked fine. Pain in the neck. Apple and Adobe both clearly slipping :(
Yes! Perfect... so weird that it worked... way too simple of a solution. In the notes in Settings>Camera>Formats, it says that at 4K/60fps and 1080p/240fps, you have to use "high efficiency," so the only go around is to manually change the extension. Thanks for this video!
Molly Shilling Make sure you turn off “hide file extensions for known types” so that you’re not accidentally naming them ”video.mp4.MOV” instead of “video.mp4”
Thank you for providing the blueprint to change the files from .MOV to mp4 on Windows 10. Unfortunately, Premiere 2018 still does not import the videos. This is beyond frustrating.
Might be because the iPhone doesn’t rotate the recording, it just records metadata about the orientation. If you record video with your iPhone flipped the other way around does it still import upside down?
For me the video completely glitches out. But I can't blame adobe for not supporting video files from the most popular phone in the world right? That'd be ridiculous